Fusion Hplus Express +
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Summary of reviewsFusion Hplus Express + enjoys an excellent and central location in Brasília, making it an exceptionally convenient option for both business and leisure travelers. Its proximity to key city landmarks, tourist spots, shopping malls and the Mané Garrincha stadium is highly praised. Guests appreciate the ease of accessing restaurants, services and public transport, often noting that the hotel's strategic position allows for city exploration on foot. Additional conveniences like parking facilities and various amenities enhance its appeal.
The breakfast experience at Fusion Hplus Express + is generally well-regarded with many guests emphasizing the quality, variety and inclusivity of the options. The breakfast is served in a rooftop area with a beautiful city view, contributing to an enjoyable morning experience. Despite some criticisms regarding the space's size and occasional repetition of food options, the breakfast's positive aspects significantly contribute to a pleasant stay.
Dinner services, on the other hand, receive mixed reviews. While some guests appreciate the affordability and quality of meals, others criticize high prices, inconsistent food quality and inefficiencies in room service. Improving these areas could enhance the overall dining experience.
Guest rooms at Fusion Hplus Express + are repeatedly commended for their spaciousness, comfort and modern amenities. Rooms are well-equipped with features like refrigerators, microwaves and mini-kitchens. Cleanliness and maintenance are generally satisfactory, though there are isolated reports of issues such as faulty air conditioning and occasional noise disturbances. Despite these, the quiet and restful environment often receives positive remarks.
Cleanliness is another strong point for the hotel with many guests praising the daily and meticulous cleaning services. Common areas and bathrooms are frequently highlighted for their cleanliness, although a few reviews mention minor issues needing attention.
The hotel's staff is consistently described as attentive, friendly and efficient with specific personnel receiving accolades for their exceptional service. Despite a few isolated incidents of unresponsive service, the overwhelming majority of feedback underscores the staff's role in enhancing the guest experience.
Wi-Fi connectivity at Fusion Hplus Express + presents a mixed experience. While some guests report reliable internet service, many face challenges ranging from slow connections to frequent disconnections. Addressing these issues could significantly improve the hotel's appeal, especially for those needing consistent internet access.
The spa facilities receive high praise for their well-maintained and enjoyable environment, though the gym and pool areas have mixed reviews. The gym, while equipped and functional, can become crowded and occasionally falls short in terms of cleanliness. The pool facilities, particularly the heated indoor pool, are generally appreciated but are noted for their small size and occasional cleanliness issues.
Parking is another positive aspect of the hotel with ample, secure and free options available. Guests appreciate the convenience and security of the covered underground garage, though navigation within the parking area can be challenging due to complex layouts and poor signage.
In summary, Fusion Hplus Express + offers a highly convenient and comfortable stay in Brasília, characterized by an excellent location, friendly staff and satisfying amenities. While there are areas for improvement, particularly in dining services, Wi-Fi connectivity and some facilities, the overall guest experience remains positive and enjoyable.
Categories
The breakfast experience at Fusion Hplus Express + is generally well-regarded with many guests emphasizing the quality, variety and inclusivity of the options. The breakfast is served in a rooftop area with a beautiful city view, contributing to an enjoyable morning experience. Despite some criticisms regarding the space's size and occasional repetition of food options, the breakfast's positive aspects significantly contribute to a pleasant stay.
Dinner services, on the other hand, receive mixed reviews. While some guests appreciate the affordability and quality of meals, others criticize high prices, inconsistent food quality and inefficiencies in room service. Improving these areas could enhance the overall dining experience.
Guest rooms at Fusion Hplus Express + are repeatedly commended for their spaciousness, comfort and modern amenities. Rooms are well-equipped with features like refrigerators, microwaves and mini-kitchens. Cleanliness and maintenance are generally satisfactory, though there are isolated reports of issues such as faulty air conditioning and occasional noise disturbances. Despite these, the quiet and restful environment often receives positive remarks.
Cleanliness is another strong point for the hotel with many guests praising the daily and meticulous cleaning services. Common areas and bathrooms are frequently highlighted for their cleanliness, although a few reviews mention minor issues needing attention.
The hotel's staff is consistently described as attentive, friendly and efficient with specific personnel receiving accolades for their exceptional service. Despite a few isolated incidents of unresponsive service, the overwhelming majority of feedback underscores the staff's role in enhancing the guest experience.
Wi-Fi connectivity at Fusion Hplus Express + presents a mixed experience. While some guests report reliable internet service, many face challenges ranging from slow connections to frequent disconnections. Addressing these issues could significantly improve the hotel's appeal, especially for those needing consistent internet access.
The spa facilities receive high praise for their well-maintained and enjoyable environment, though the gym and pool areas have mixed reviews. The gym, while equipped and functional, can become crowded and occasionally falls short in terms of cleanliness. The pool facilities, particularly the heated indoor pool, are generally appreciated but are noted for their small size and occasional cleanliness issues.
Parking is another positive aspect of the hotel with ample, secure and free options available. Guests appreciate the convenience and security of the covered underground garage, though navigation within the parking area can be challenging due to complex layouts and poor signage.
In summary, Fusion Hplus Express + offers a highly convenient and comfortable stay in Brasília, characterized by an excellent location, friendly staff and satisfying amenities. While there are areas for improvement, particularly in dining services, Wi-Fi connectivity and some facilities, the overall guest experience remains positive and enjoyable.
Hotel with Spa
This hotel offers a spa where guests can enjoy massages. Recreational amenities include a health club, an outdoor pool, and an indoor pool. Additional features include complimentary wireless internet access.
Hotel with Swimming Pool
This hotel offers both indoor and outdoor pools, along with pool umbrellas and loungers. The accommodations are comfortable, and the reception service is efficient.
Indoor Pool Outdoor Pool
Hotel with Free Wi-Fi
Although the provided data has the city listed as Palmas which is an error, this hotel provides free Wi-Fi. Fusion Hplus Express + offers modern accommodations with reliable internet access, making it suitable for business and leisure travelers.
Hotel with Parking
Free private parking is offered at this hotel. It is conveniently located and provides a secure place for guests to park their vehicles.
3-Star Hotel
This hotel offers a fitness center and health facilities. It is located in the heart of Brasilia near convention centers and provides views of the courtyard from its rooms.
Hotel with Outdoor Pool
This hotel provides an outdoor swimming pool for the use of its guests.
Hotel with Indoor Pool
This hotel features both indoor and outdoor swimming pools, catering to different preferences. The presence of a spa, sauna, and steam room adjacent to the pools offers a comprehensive wellness and relaxation area.
Family Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
The hotel maintains an excellent and central location in Brasília, making it highly convenient for both business and leisure travelers. Guests frequently commend its proximity to key city landmarks, various tourist spots, numerous shopping malls like Brasília Shopping and Conjunto Nacional and the Mané Garrincha stadium. The hotel's location is said to be ideal, allowing easy access to restaurants, services and public transport such as the metro and bus stations. Many reviews highlight that visitors can explore the city on foot due to the hotel's strategic position. Additionally, the presence of parking facilities and the convenience of nearby malls with good food courts and shopping options are repeatedly noted as major advantages. Even the cleanliness, comfort and breakfast service at the hotel receive positive remarks, contributing to its appeal as a well-located establishment for a comfortable stay in Brasília.
Fusion Hplus Express + offers a breakfast experience that generally receives high praise from guests. Many reviews highlight the breakfast as good, varied and plentiful, often described as excellent, delicious and satisfying. Guests appreciate the wide variety of options, which include healthy choices and specific corners catering to vegans. There is a consensus that the breakfast is very well-served, clean, fresh and inclusive of diverse dietary needs with features like gluten-free and lactose-free options.
The breakfast area is noted for its rooftop location, providing a beautiful view of the city, which many guests consider a bonus to their morning meal. The service is generally complimented as being efficient and friendly with specific mention of helpful staff contributing to an enjoyable experience.
However, some reviews point out areas for improvement. The breakfast space is frequently mentioned as being too small and cramped with tables placed too close together, leading to a crowded and sometimes disorganized feel during peak hours. A subset of guests found the breakfast options to be limited and repetitive with occasional remarks about the quality of coffee and certain food items not meeting expectations.
Overall, the breakfast at Fusion Hplus Express + significantly contributes to a positive guest experience with the variety and quality of food often making a lasting impression despite occasional criticisms regarding space and organization.
Fusion Hplus Express+ offers an à la carte dinner experience with a variety of meals that have received mixed reviews. Guests appreciated the affordability of the menu prices, noting that the dinner offerings were quite good. However, there were several complaints about the high prices of food and beverages in general with some diners finding the costs steep. The quality of the meals was inconsistent with some guests enjoying excellent food and service, while others encountered disappointing dishes, such as reheated steaks, cold frozen pizzas and tasteless couscous.
Several reviews mentioned issues with the room service, highlighting inefficiencies and poor service. Some guests experienced long wait times, incomplete orders and subpar food delivery in styrofoam containers that felt more like takeout than a hotel dining experience. Despite the 24-hour operation of the restaurant, late-night diners reported limited options and unavailable items.
The breakfast received positive remarks for its good options, although some suggested it could offer more variety. The restaurant ambiance was marred for some by weak air conditioning, affecting the overall dining experience.
Overall, Fusion Hplus Express+ offers convenience with its on-site restaurant and room service, but improvements in food quality, service efficiency and pricing could enhance the dining experience for guests.
Fusion Hplus Express+ receives consistent praise for its spacious and comfortable rooms, frequently described as large, airy and equipped with modern amenities. The rooms come with comfortable beds, well-optimized layouts and functional furnishings, making them ideal for both business and leisure travelers. Many appreciate the inclusion of a refrigerator, microwave and iron, along with a mini-kitchen, providing added convenience. The rooms are generally clean and well-maintained, contributing to a comfortable stay.
Several reviews also highlight the quietness of the rooms, contributing to a restful environment. The bathrooms, often mentioned as clean and featuring excellent showers, add to the overall positive experience. The hotel provides facilities such as a pool and gym, enhancing its appeal.
However, a few guests have reported issues with room maintenance, such as faulty air conditioning, broken sinks and occasional unpleasant odors. There have been instances where room cleaning standards fell short and some rooms faced construction sites, leading to noise disturbances. Despite these occasional drawbacks, the staff's attentiveness and the excellent location of the hotel, near the Conjunto Nacional Shopping Center and Federal Police building, are points that leave many guests satisfied.
In summary, Fusion Hplus Express+ offers a stay characterized by spacious, comfortable and well-equipped rooms with a few areas needing attention to maintain its high standards.
Fusion Hplus Express + presents a mixed bag when it comes to their beds. Many guests praised the hotel for providing very comfortable and clean beds with some describing them as absolutely spectacular. The consistency in comfort across various rooms was noted, as was the overall cleanliness, which contributed to a positive experience.
However, there were recurring mentions of issues as well. Some guests found the beds to be too small, especially for couples and there were complaints about mattresses being too soft or too old, leading to discomfort and poor sleep quality. Certain beds had noisy springs and some pillows were described as uncomfortable and insufficient. There were also a few concerns regarding the bed linens, which at times were reportedly yellowed and wrinkled.
Despite these drawbacks, the majority of the reviews highlighted the comfort of the beds, making it evident that the hotel has a foundation of offering comfortable sleeping arrangements but could benefit from some updates and improvements to ensure a consistently high standard of comfort for all guests.
The cleanliness of Fusion Hplus Express + is a prominent highlight in guest reviews, consistently praised by many. Rooms and common areas of the hotel are often described as clean, well-maintained and impeccably organized. Several reviews mention that the rooms are cleaned daily and kept tidy with some guests noting their satisfaction with the regular and meticulous cleaning service. The overall cleanliness of the hotel extends to the bathrooms, which are frequently mentioned as very clean, sometimes even described as spotless.
However, there are occasional mentions of areas needing improvement, such as better towel cleanliness and more attention to the bathroom cleaning. A few reviews indicate specific issues like mold in the shower tiles, dirty carpets and dirty hallway carpets, which contrasted with the general cleanliness of the hotel.
Despite these minor discrepancies, the majority of guest feedback underscores a high standard of cleanliness, highlighting spotless rooms organized spaces and an overall clean and inviting environment. Housekeeping staff, noted for their attentiveness and quality of service, further contribute to maintaining this high standard. Overall, Fusion Hplus Express + appears to impress guests with its cleanliness, making it a comfortable choice for travelers.
Fusion Hplus Express + is frequently praised for its attentive and friendly staff, making it a standout feature of the hotel. Guests highlighted the exceptional service from various hotel employees, including receptionists, restaurant staff and housekeeping. The staff's kindness, meticulous attention and supportive nature were consistently acknowledged in the reviews. Many guests appreciated specific personnel like Tatiane, Rafael, Yuri and Luan for their politeness and dedication to guest satisfaction.
The hotel excels in customer service with a highly efficient, responsive and helpful team. Guests noted that the reception staff was particularly accommodating, streamlining check-ins and check-outs efficiently. Despite a few isolated incidents of rudeness and unresponsiveness, the vast majority of reviews reflected positively on the staff’s warm hospitality and courtesy.
Management and team members alike are commended for being accommodating and addressing guests' needs promptly. There are instances where the reception service was highlighted as excellent and the hotel staff as a whole received accolades for their collective effort in ensuring a pleasant stay. While there were occasional mentions of long wait times and specific staff members causing discomfort, these were outweighed by the overwhelmingly positive feedback about the friendly and efficient service. Overall, Fusion Hplus Express + is celebrated for its wonderful and accommodating staff, contributing significantly to a welcoming and comfortable guest experience.
Fusion Hplus Express + features a mixed bag when it comes to Wi-Fi connectivity, evident from guest reviews. While several visitors reported good internet performance and a working Wi-Fi signal, many others faced significant challenges. Positive remarks include mentions of good internet and Wi-Fi that worked well, suggesting that when functioning properly, the service meets basic needs. However, a considerable number of guests experienced persistent issues, ranging from slow connections and frequent disconnections to completely unreliable service. Problems such as weak signals, fluctuating internet and even complete outages were frequently noted. The hotel's staff received praise for their polite and supportive demeanor, although some guests mentioned that the resolution of Wi-Fi problems was slow with instances of unresponsive service. Ultimately, the consensus indicates that while Fusion Hplus Express + has potential for decent Wi-Fi performance, its current state leaves much to be desired, particularly for those needing consistent and reliable internet access.
The Fusion Hplus Express + offers a commendable spa experience, featuring a well-maintained leisure area that includes a nice sauna and pool. Reviews frequently highlight the excellent, almost impeccable, leisure structure available at the hotel, underscoring the quality of the spa facilities. While there are suggestions such as introducing a eucalyptus scent in the sauna, the general feedback portrays a highly satisfactory and enjoyable spa experience. The establishment's leisure offerings are noted for their excellence, making the spa almost worth a visit on its own.
Fusion Hplus Express + offers a gym facility that receives mixed reviews from its guests. Many appreciate the gym's various equipment and its role in ensuring exercise routines are not neglected. Guests often highlight the excellent leisure structure, which includes a well-maintained gym, sauna and a heated pool. The leisure area is noted to be impeccable and satisfactory for most needs.
However, some reviews point to areas needing improvement. Comments often mention that the gym can be overcrowded, possibly because it is shared with other hotels. Some guests found the gym basic and simple, although it still serves its purpose. Issues such as outdated equipment, lack of sufficient cleaning and towels and occasional closures for cleaning also arise in guest feedback.
Despite these critiques, the facility overall garners a positive response, particularly for its accessibility and comprehensive leisure options, making it a functional choice for maintaining fitness on the go.
The pool facilities at Fusion Hplus Express + present a mixed experience for guests. The hotel features two types of pools: an indoor heated pool and an outdoor pool. Guests generally appreciate the heated pool, finding it warm and comfortable, which adds a pleasant aspect to their stay. Some guests mention that the heated pool and sauna are clean and the climate control works well, making the pool enjoyable even on cooler days.
However, the size of the pools has been a common point of concern with many describing them as small and the surrounding space limited, especially when it comes to leaving personal belongings or finding sunbeds. The rooftop pool, although offering a beautiful view, is also noted to be small, which can be disappointing.
Cleanliness has been another issue for guests with some reporting dirty edges and an unpleasant smell in the heated pool, detracting from the experience. Additionally, access to the pool is an inconvenience for some, as it requires passing through the restaurant and on certain days, the pool was unavailable due to maintenance or renovation.
Despite these drawbacks, the facilities, including a gym and sauna, are praised and when operational, the pools contribute positively to the overall stay with their good air and clean water. The swimming pool area, when kept clean, provides a pleasant environment, especially appreciated by families with children.
Fusion Hplus Express+ offers ample parking options for its guests, including a free and secure underground garage. Parking is a convenient feature with easy access for cars and is located on-site. Many guests appreciated the complimentary parking, especially the secure, covered spots available on the third basement level. The garage is spacious and included without additional cost, providing a stress-free experience for those driving.
However, some reviews pointed out the drawbacks. Despite the availability of a large parking lot, navigating the space can be challenging due to a complex rotating system and poor signage. Additionally, some guests experienced issues such as high parking fees for certain services and inconveniently distant parking spots. While many found the parking guides polite, others were dissatisfied with the guidance provided.
Overall, the hotel's parking boasts several positive attributes, particularly its free and covered options, but it may benefit from improvements in navigation and clarity to enhance the overall experience for guests.
Fusion Hplus Express+ offers a family-friendly environment with cozy and child-friendly amenities, making it a good option for family trips. The hotel features TV channels that engage children and provides cribs upon request, enhancing its suitability for those traveling with little ones. The structure of the hotel is welcoming and supports family activities, though it lacks a dedicated recreation area. Despite occasional service delays, especially noticeable during check-in, the overall experience is geared towards family comfort. Additionally, its proximity to two shopping malls adds convenience for family outings. Overall, Fusion Hplus Express+ is well-suited for family stays, offering a pleasant and accommodating environment.
Fusion Hplus Express+ is generally praised for its excellent cost-benefit ratio and functional, well-maintained furniture, making it an attractive option for budget-conscious travelers. Guests frequently highlight the good value for money with a fair daily rate that complements its offerings.
Classified as a four-star hotel, many find its facilities good and the infrastructure very well maintained, ensuring a comfortable and well-organized stay. The hotel meets the typical four-star standards by providing commendable service levels and amenities, although some feel there's room for improvement to fully match the four-star designation.
The hotel's location is described as exquisite and convenient, contributing positively to the overall experience. However, some guests note that the restaurant can be very cramped and that the security measures might feel a bit excessive. Despite a few criticisms regarding the old installations and lack of some four-star services, the general sentiment leans towards satisfaction with many guests expressing a willingness to return for future stays.
Fusion Hplus Express+ is highly regarded for its suitability for business travelers, offering efficient and streamlined services that enhance productivity. Guests frequently highlight the ease of the check-in and check-out processes, noting that the online options significantly expedite arrival and departure times. The hotel’s location near a conference center and two malls adds to its convenience, making it an excellent choice for those attending meetings or conducting business in the area.
The facilities are well-structured to accommodate professional needs with a small breakfast area that can be used for business events and meetings. The business environment is complimented by the efficient and attentive service provided by the staff, which is frequently mentioned in the reviews.
While the cost-benefit is generally viewed positively by business travelers, some suggest that it could be improved. Nonetheless, Fusion Hplus Express+ remains a top recommendation for those on work trips, especially for business related to consulates and is appreciated for creating a conducive atmosphere for productivity.
The reviews for Fusion Hplus Express + highlight the hotel's various pool facilities with mixed experiences. Many guests appreciated the rooftop pool, noting that the pool area is very nice and some even described it as great. The hotel's offerings include both indoor and outdoor pools with some heated options available, which adds to the appeal. However, there are repeated mentions of the outdoor pool facing several issues. At times, guests found the outdoor pool to be cold due to heating issues and there were instances when the pool was under maintenance or closed without prior notice. Additionally, the outdoor pool's small size with a maximum capacity of only eight people, was mentioned by some. Despite these drawbacks, the presence of multiple pools and amenities such as an open swimming pool and a spa sauna remains a commendable feature of the hotel.
Fusion Hplus Express + presents an overall delightful experience with its indoor pool facilities. Guests appreciated the heated pool for its warmth and clean environment. Many highlighted that the heated indoor pool exceeded expectations, describing it as well-maintained and in excellent conditions. The fact that it remains closed on Mondays for maintenance points to a commitment to keeping the facility in top shape, ensuring an optimal experience for users. Although there were a few mentions of a bad smell and dirt, these seem to be exceptions rather than the rule. Overall, the well-maintained, clean and warm indoor pool areas stand out as a significant amenity for guests seeking relaxation and comfort.
Fusion Hplus Express + stands out as an ideal destination for couples seeking a romantic getaway. The hotel excels in creating a romantic atmosphere, evident from the experiences of guests who enjoyed a lovely romantic dinner and cherished the magical moments like marriage proposals. Many guests were delighted with the breathtaking romantic balcony views that added to the intimate setting. The restaurant's scenic views, especially during breakfast, further enhance the romantic experience. Special touches, such as room upgrades for anniversary celebrations and early Valentine's Day decorations, surprise and delight couples, making their stay memorable. Though it is generally a quiet place ideal for romance, a few minor complaints were noted. Overall, Fusion Hplus Express + offers a serene and enchanting environment perfect for celebrating love.
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Location
Breakfast
The breakfast area is noted for its rooftop location, providing a beautiful view of the city, which many guests consider a bonus to their morning meal. The service is generally complimented as being efficient and friendly with specific mention of helpful staff contributing to an enjoyable experience.
However, some reviews point out areas for improvement. The breakfast space is frequently mentioned as being too small and cramped with tables placed too close together, leading to a crowded and sometimes disorganized feel during peak hours. A subset of guests found the breakfast options to be limited and repetitive with occasional remarks about the quality of coffee and certain food items not meeting expectations.
Overall, the breakfast at Fusion Hplus Express + significantly contributes to a positive guest experience with the variety and quality of food often making a lasting impression despite occasional criticisms regarding space and organization.
Dinner
Several reviews mentioned issues with the room service, highlighting inefficiencies and poor service. Some guests experienced long wait times, incomplete orders and subpar food delivery in styrofoam containers that felt more like takeout than a hotel dining experience. Despite the 24-hour operation of the restaurant, late-night diners reported limited options and unavailable items.
The breakfast received positive remarks for its good options, although some suggested it could offer more variety. The restaurant ambiance was marred for some by weak air conditioning, affecting the overall dining experience.
Overall, Fusion Hplus Express+ offers convenience with its on-site restaurant and room service, but improvements in food quality, service efficiency and pricing could enhance the dining experience for guests.
Rooms
Several reviews also highlight the quietness of the rooms, contributing to a restful environment. The bathrooms, often mentioned as clean and featuring excellent showers, add to the overall positive experience. The hotel provides facilities such as a pool and gym, enhancing its appeal.
However, a few guests have reported issues with room maintenance, such as faulty air conditioning, broken sinks and occasional unpleasant odors. There have been instances where room cleaning standards fell short and some rooms faced construction sites, leading to noise disturbances. Despite these occasional drawbacks, the staff's attentiveness and the excellent location of the hotel, near the Conjunto Nacional Shopping Center and Federal Police building, are points that leave many guests satisfied.
In summary, Fusion Hplus Express+ offers a stay characterized by spacious, comfortable and well-equipped rooms with a few areas needing attention to maintain its high standards.
Beds
However, there were recurring mentions of issues as well. Some guests found the beds to be too small, especially for couples and there were complaints about mattresses being too soft or too old, leading to discomfort and poor sleep quality. Certain beds had noisy springs and some pillows were described as uncomfortable and insufficient. There were also a few concerns regarding the bed linens, which at times were reportedly yellowed and wrinkled.
Despite these drawbacks, the majority of the reviews highlighted the comfort of the beds, making it evident that the hotel has a foundation of offering comfortable sleeping arrangements but could benefit from some updates and improvements to ensure a consistently high standard of comfort for all guests.
Cleanliness
However, there are occasional mentions of areas needing improvement, such as better towel cleanliness and more attention to the bathroom cleaning. A few reviews indicate specific issues like mold in the shower tiles, dirty carpets and dirty hallway carpets, which contrasted with the general cleanliness of the hotel.
Despite these minor discrepancies, the majority of guest feedback underscores a high standard of cleanliness, highlighting spotless rooms organized spaces and an overall clean and inviting environment. Housekeeping staff, noted for their attentiveness and quality of service, further contribute to maintaining this high standard. Overall, Fusion Hplus Express + appears to impress guests with its cleanliness, making it a comfortable choice for travelers.
Staff
The hotel excels in customer service with a highly efficient, responsive and helpful team. Guests noted that the reception staff was particularly accommodating, streamlining check-ins and check-outs efficiently. Despite a few isolated incidents of rudeness and unresponsiveness, the vast majority of reviews reflected positively on the staff’s warm hospitality and courtesy.
Management and team members alike are commended for being accommodating and addressing guests' needs promptly. There are instances where the reception service was highlighted as excellent and the hotel staff as a whole received accolades for their collective effort in ensuring a pleasant stay. While there were occasional mentions of long wait times and specific staff members causing discomfort, these were outweighed by the overwhelmingly positive feedback about the friendly and efficient service. Overall, Fusion Hplus Express + is celebrated for its wonderful and accommodating staff, contributing significantly to a welcoming and comfortable guest experience.
Wi-Fi
Spa
Gym
However, some reviews point to areas needing improvement. Comments often mention that the gym can be overcrowded, possibly because it is shared with other hotels. Some guests found the gym basic and simple, although it still serves its purpose. Issues such as outdated equipment, lack of sufficient cleaning and towels and occasional closures for cleaning also arise in guest feedback.
Despite these critiques, the facility overall garners a positive response, particularly for its accessibility and comprehensive leisure options, making it a functional choice for maintaining fitness on the go.
Pool
However, the size of the pools has been a common point of concern with many describing them as small and the surrounding space limited, especially when it comes to leaving personal belongings or finding sunbeds. The rooftop pool, although offering a beautiful view, is also noted to be small, which can be disappointing.
Cleanliness has been another issue for guests with some reporting dirty edges and an unpleasant smell in the heated pool, detracting from the experience. Additionally, access to the pool is an inconvenience for some, as it requires passing through the restaurant and on certain days, the pool was unavailable due to maintenance or renovation.
Despite these drawbacks, the facilities, including a gym and sauna, are praised and when operational, the pools contribute positively to the overall stay with their good air and clean water. The swimming pool area, when kept clean, provides a pleasant environment, especially appreciated by families with children.
Parking
However, some reviews pointed out the drawbacks. Despite the availability of a large parking lot, navigating the space can be challenging due to a complex rotating system and poor signage. Additionally, some guests experienced issues such as high parking fees for certain services and inconveniently distant parking spots. While many found the parking guides polite, others were dissatisfied with the guidance provided.
Overall, the hotel's parking boasts several positive attributes, particularly its free and covered options, but it may benefit from improvements in navigation and clarity to enhance the overall experience for guests.
Family
4 Star
Classified as a four-star hotel, many find its facilities good and the infrastructure very well maintained, ensuring a comfortable and well-organized stay. The hotel meets the typical four-star standards by providing commendable service levels and amenities, although some feel there's room for improvement to fully match the four-star designation.
The hotel's location is described as exquisite and convenient, contributing positively to the overall experience. However, some guests note that the restaurant can be very cramped and that the security measures might feel a bit excessive. Despite a few criticisms regarding the old installations and lack of some four-star services, the general sentiment leans towards satisfaction with many guests expressing a willingness to return for future stays.
Business
The facilities are well-structured to accommodate professional needs with a small breakfast area that can be used for business events and meetings. The business environment is complimented by the efficient and attentive service provided by the staff, which is frequently mentioned in the reviews.
While the cost-benefit is generally viewed positively by business travelers, some suggest that it could be improved. Nonetheless, Fusion Hplus Express+ remains a top recommendation for those on work trips, especially for business related to consulates and is appreciated for creating a conducive atmosphere for productivity.
Outdoor Pool
Indoor Pool
Romantic
Yes, Fusion Hplus Express + has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Fusion Hplus Express +.
No, Fusion Hplus Express + doesn't allow dogs.
Yes, parking facilities are available at Fusion Hplus Express +.
Yes, Fusion Hplus Express + has a gym.
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