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Summary of reviewsThousand Hills Resort Hotel in Branson, Missouri has received glowing reviews for its prime location and scenic setting. Guests appreciate its proximity to the Branson Strip, theaters, shopping centers and dining options, making it a convenient base for exploring local attractions. The picturesque views from the hillside add to the appeal with many attractions like the Aquarium and Wonderworks within walking distance. The hotel's competitive pricing and ample amenities such as a pool, hot tub, on-site restaurant and bar, further enhance its attractiveness.
The dining experience at the hotel's on-site restaurant and bar is highly commended. Guests frequently praise the quality and taste of the food with standout dishes including the cheeseburger and fried mushrooms. The diverse and fresh menu caters to various dietary preferences and the friendly, accommodating staff contribute to a pleasant dining atmosphere. The breakfast buffet, though evoking mixed feelings, is generally praised for its variety and quality, though some guests find the cost and selection lacking.
Rooms at the hotel are noted for their spaciousness, cleanliness and comfort. Many guests appreciate the well-maintained and quiet environment with comfortable beds and balconies offering scenic views. However, some reviews point out areas needing improvement, such as outdated furniture and occasional maintenance issues. Cleanliness is generally well-regarded, though inconsistencies in housekeeping standards and the condition of some rooms are noted.
The staff at Thousand Hills Resort Hotel are frequently praised for their friendliness and helpfulness. Front desk personnel, restaurant staff and housekeeping receive commendations for their professionalism and courtesy, though there are occasional reports of less satisfactory interactions. The overall positive sentiment towards the staff significantly enhances the guest experience.
WiFi at the hotel receives varied reviews with many guests complimenting its speed and reliability, while others experience connectivity issues. The gym offers essential workout equipment and is adequately maintained, though it's considered basic and in need of upgrades.
The pool facilities are generally well-received, offering both indoor and outdoor options that are well-maintained and enjoyable for families, though overcrowding and maintenance issues are occasionally mentioned. Parking, while ample and free, poses challenges due to the hilly terrain and narrow spaces, particularly for those with larger vehicles or mobility issues.
Golf enthusiasts highly appreciate the nearby courses, which are praised for their excellent conditions and convenience, making them a notable feature of the stay.
In summary, Thousand Hills Resort Hotel is an excellent choice for visitors seeking accessibility to Branson’s entertainment and relaxation amid scenic beauty with numerous amenities and a friendly staff enhancing the overall experience. Some areas for improvement include room updates, breakfast variety and parking facilities. Show more
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Categories
Hotel near Golf Courses
Located within the Thousand Hills area, this hotel offers convenient access to the Thousand Hills Golf Course. It is suitable for guests looking to combine accommodation and golf.
Hotel for Honeymoon
This resort provides quiet and romantic log cabins and condos with views of the Ozarks. The suites are designed for honeymooning couples, offering amenities like a gas fireplace, a two-person Jacuzzi, and a private screened porch.
Business Hotel
This resort features 472 rooms including 27 suites and over 16,000 square feet of meeting space across 13 meeting rooms. It can accommodate both small and large groups with flexible meeting rooms and breakout sessions. It is located in the heart of the entertainment district, near theaters, attractions, shopping, restaurants, and golf courses.
4-Star Hotel
This hotel provides concierge services, non-smoking rooms, a shared lounge, free WiFi, a restaurant, a fitness center, an indoor pool, and a hot tub. It is conveniently located near Andy Williams Moon River Theater.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Small Hotel
Hotel with Indoor Pool
Room Types
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as mountain views. The unit has 2 beds.
Standard Queen RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds.
Standard King RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 1 bed.
King Suite with BalconyFeaturing a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite provides a tea and coffee maker, a seating area, a dining area, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.
Executive SuiteFeaturing a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a shower. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious suite offers a tea and coffee maker, a seating area, a dining area, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.
Presidential SuiteBoasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a shower. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as mountain views. The unit has 2 beds.
Deluxe King RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 1 bed.
Superior Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as mountain views.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds.
Deluxe Queen RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds.
Single Room - Disability AccessFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as mountain views.
Superior King RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 1 bed.
Superior Queen RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Thousand Hills Resort Hotel in Branson, Missouri receives considerable praise for its prime location. Reviews consistently highlight its proximity to the Branson Strip, making it a convenient base for exploring local attractions. Guests appreciate that the hotel is centrally located, allowing easy access to theaters, shopping centers and restaurants. Many noted that significant attractions such as the Aquarium and Wonderworks are within walking distance, enhancing the overall convenience.
The hotel's setting by the hillside offers picturesque views, adding to its appeal despite minor challenges with hilly parking areas. Guests value the blend of competitive pricing and comfortable, clean accommodations. The property itself is noted for its ample amenities including a pool, hot tub and on-site restaurant and bar, contributing to a comfortable stay.
Overall, the Thousand Hills Resort Hotel stands out as an excellent choice for visitors seeking both accessibility to Branson’s entertainment and relaxation amid its scenic beauty. Its central, well-connected location remains a key highlight according to guest experiences, making it a top recommendation for a stay in Branson.
Breakfast
The breakfast experience at Thousand Hills Resort Hotel seems to evoke mixed feelings among guests. On the positive side, numerous reviewers praised the breakfast buffet as great, awesome, delicious and exceptional. Many highlighted the variety of options, including a tasty egg casserole and an impressive array of breakfast pastries. The coffee also received favorable mentions, described as hot and good. Several guests appreciated the breakfast being included in their booking and found it to be a great addition to their stay.
However, there were also numerous negative aspects noted. Many guests were disappointed that breakfast was not included in the room rate and had to be paid for separately. Some found the $12.95 price too high for what they considered a limited and repetitive selection of items. The quality and temperature of the food were also criticized with some reviewers describing the breakfast as cold or not fresh. Additionally, the lack of variety and no fresh fruit options were recurring complaints.
Service at the breakfast buffet had mixed reviews; some appreciated attentive servers and a well-stocked buffet, while others were displeased with the handling of breakfast vouchers and a lack of apology for booking errors.
Overall, while many guests enjoyed their breakfast experience at Thousand Hills Resort Hotel, significant areas for improvement were identified, particularly concerning the cost, variety and freshness of the offerings.
Dinner
Thousand Hills Resort Hotel offers an overall commendable dining experience, particularly praised for its on-site restaurant and bar. Guests frequently highlighted the great taste and quality of the food, noting the restaurant as excellent and the dishes, especially the cheeseburger and fried mushrooms, as outstanding. The presence of a friendly and accommodating staff further enhanced the dining atmosphere, making meals enjoyable and welcoming.
The hotel restaurant is described as offering a diverse and fresh menu with options catering to various dietary preferences including vegetarian, vegan and halal choices. The convenience of having a restaurant and bar onsite was appreciated by guests with many pointing out its pleasant setting and decent prices.
Though some visitors found the restaurant dining options limited and occasionally overpriced or crowded, many still valued the convenience and quality of the meals served. The presence of a bar where guests could relax and enjoy drinks also contributed positively to their experience.
However, there were occasional mentions of less favorable experiences such as reservations being mishandled, some meals not meeting expectations and the long wait times. Despite these few instances, the majority of guests had a positive encounter with the restaurant, making their stay more enjoyable and convenient.
Rooms
Thousand Hills Resort Hotel offers a mix of spacious rooms with many guests appreciating the generous size and comfort provided, especially in the suites and deluxe rooms. Many visitors found the rooms to be very clean, well-maintained and quiet, which contributed to a relaxing stay. The views from the rooms, particularly those facing the rolling hills of Branson, were frequently praised and added a pleasant touch to the experience.
The balconies were another highlight, considered a nice feature by many guests. Comfortable beds were often mentioned, enhancing the overall relaxation.
However, the hotel does have areas that require attention. Several guests noted that the rooms, while clean, are dated with old furniture and fixtures that need updating. Issues such as stained carpets, old and broken furniture and occasional unpleasant odors were also reported. The bathrooms, although generally clean, sometimes had minor issues like outdated towels and small size and some guests experienced problems such as ants or mold.
Despite these drawbacks, the hotel's location and helpful staff, along with a reasonable room price, contributed positively to guests' stays. For a more enjoyable experience, guests might consider booking the executive or king suites, which were particularly well-received.
Beds
Thousand Hills Resort Hotel presents a mixed experience when it comes to their beds. Many guests highlighted the comfort and cleanliness of the beds, stating that they were very comfortable, soft and clean. Some even described the beds as amazing and the best they had ever slept in. On the other hand, numerous reviews pointed out significant issues, including old, dated mattresses and discomfort. Common complaints included lumpy and noisy beds, outdated mattresses and beds being too soft or too firm. Issues with the bed's support, springiness and size were also noted with some guests finding the pillows flat and worn out. Despite occasional high praises, a discernible need for bed improvements, such as mattress replacement and better-quality pillows, is apparent.
Cleanliness
Thousand Hills Resort Hotel presents a mixed picture when it comes to cleanliness with several positive remarks highlighting the hotel's efforts to maintain a pristine environment. Many guests commend the rooms for being very clean, tidy and comfortable. Clean bed linens and fresh-smelling spaces enhance the overall experience. Public areas, including the pool, lobby and parking, are noted for their cleanliness, adding to the hotel's appeal.
However, the reviews also reveal several areas needing improvement. Some rooms and bathrooms were reported as dirty with specific instances of dust, strange smells and outdated interiors. There are mentions of stained carpets, dated furniture and inadequately cleaned bathrooms, which suggest inconsistencies in the hotel's housekeeping standards.
Overall, while many guests find the hotel clean and comfortable, there are notable exceptions that suggest a need for more stringent and consistent cleaning protocols throughout the property.
Staff
The staff at Thousand Hills Resort Hotel received a mix of feedback from the guests with numerous positive comments highlighting the friendliness and helpfulness of the employees. Many guests found the staff to be welcoming, professional and accommodating. The front desk personnel, in particular, were frequently praised for their courteous and prompt service. Specific staff members, like the front desk manager Lisa and frontline staff such as Adrian and Olivia, received commendations for their outstanding customer service and hospitable nature.
The restaurant staff also garnered positive remarks for their efficiency, though there were occasional mentions of slow service. Additionally, the housekeeping team was generally well-received with the housekeeping director being cited for their friendliness and attentiveness.
On the downside, several guests noted instances of rudeness and unhelpfulness from certain staff members. There were comments about the front desk and check-in staff being cold and sometimes dismissive and issues with housekeeping not being timely or thorough. Despite these criticisms, the predominant sentiment was that the staff at Thousand Hills Resort Hotel were generally friendly and eager to assist guests, enhancing the overall experience for many visitors.
Wi-Fi
The WiFi experience at Thousand Hills Resort Hotel appears to be varied according to guest reviews. On the positive side, many guests complimented the WiFi, describing it as good, decent, fast and even excellent. Users appreciated the great WiFi speed and consistent connectivity with some noting they had no issues and could connect to the internet instantly. This rock-solid, user-friendly connection provided a satisfactory online experience for several guests.
However, not all feedback was favorable. Some guests reported that the WiFi ranged from acceptable to weak, fluctuating in quality depending on the day. A few experienced connectivity issues with certain devices or found the connection insufficient. These mixed reviews suggest the WiFi service at the resort can be hit or miss with some guests enjoying a seamless browsing experience while others faced challenges.
Gym
Thousand Hills Resort Hotel offers a gym experience that receives mixed reviews from its guests. The gym, described by many as basic and small, nonetheless provides essential workout equipment, including ellipticals, a weight machine and a treadmill. Several guests found the fitness room decent and adequately maintained, highlighting the well-kept equipment and the inclusion of a treadmill and TV. However, the gym's facilities were noted as outdated and in need of some upgrades with reports of broken equipment and a lack of certain workout essentials like bikes and dumbbells. Despite these drawbacks, the gym serves as a reasonable space for guests looking to keep up with light exercise routines during their stay.
Pool
The pool facilities at Thousand Hills Resort Hotel garnered mixed reviews. Many guests enjoyed the well-maintained pool areas, describing the pools as lovely, nice, fantastic and amazing. The accessible indoor and outdoor pools were especially praised with some highlighting that their children had a wonderful time.
The convenience of having a bar by the pool and the fact that some pools stayed open until late were additional positive points. The presence of both indoor and outdoor pool options offered flexibility and variety, appealing to a broad range of guests. The heating system and daily maintenance also added to the pool's attractiveness, ensuring a cleaner and more pleasant experience for many visitors.
On the downside, several guests expressed dissatisfaction regarding the pool's size, noting that it was often too small to accommodate the sheer number of hotel guests. Overcrowding was a frequent issue, making it difficult for some to enjoy their time in the pool. The presence of too many children in the hot tub and the untreated sliminess of pool floors also detracted from the experience for others.
Maintenance issues cropped up in a few instances; some people found the pool dirty or in need of repairs and the hot tub required more diligent cleaning. Complaints about excessive chlorine levels affecting comfort were also mentioned. Additionally, the indoor pool seemed cold to several guests, further impacting their enjoyment. Despite these setbacks, the pool facilities at Thousand Hills Resort Hotel appear to offer a generally enjoyable experience, particularly for families, although improvements could make the amenities more accommodating and enjoyable for all.
Parking
Thousand Hills Resort Hotel offers a mixed experience when it comes to parking. Guests appreciated the ample and free parking available, particularly for large trucks with some describing it as amazing and well-lit. The sizeable parking areas in the front and back of the hotel provide a degree of convenience. However, the parking situation poses several challenges, especially due to the steep, hilly terrain, which can be difficult for seniors and those with disabilities to navigate.
Numerous reviews highlighted issues with the parking lot design, citing the need for better organization and additional signage. The narrow parking spaces are not ideal for larger vehicles and during peak times, parking spots fill up quickly, making it difficult to find a space close to the entrance. The lack of adequate handicapped parking and the overall insufficiency of parking spots led to frequent complaints of it being a major challenge. Despite the competitive parking prices, the parking experience at Thousand Hills Resort Hotel could benefit from significant improvements, including the addition of cameras and a more straightforward layout to enhance guest convenience.
Golf
The golf courses near Thousand Hills Resort Hotel receive high praise from guests for their expansive layouts and excellent conditions. Many guests express their love for the courses, highlighting them as a central part of their stay. The convenience of the nearby golf facilities allows for daily rounds and some even mention the ease of walking to play. Whether booking a nice corner suite to rest before a game or paying a bit extra for proximity, guests appreciate the overall golfing experience. Additionally, the availability of a putt-putt course adds another layer of enjoyment for those staying at the hotel.
Business
Thousand Hills Resort Hotel offers a mixed experience for business travelers. While the hotel provides a dedicated business center and helpful concierges, it suffers from some operational inconsistencies. The location is convenient for business trips and the attraction booking facilities are praised for their efficiency. However, issues such as disorganized checkout, long check-in times and occasional reservation mishaps may hinder the overall experience. Foot traffic in the business area and poor customer service from staff further detract from its business-friendly credentials. The UX engagement for booking and workstations receives positive feedback for ensuring smooth operations.
Indoor Pool
Thousand Hills Resort Hotel's indoor pool receives a mix of feedback from guests. Many find it to be great, nice and a definite plus, particularly for families with children. Guests appreciate the heated aspect of the pool as well as the late pool hours. However, there are notable concerns about size and capacity. The indoor pool is often described as too small for the hotel’s size and frequently overcrowded, which detracts from the overall experience. Additionally, some guests noted that the pool area could have been cleaner and mentioned instances of the pool being closed during their stay. The inclusion of a Jacuzzi is a positive, adding to the pool amenities. Although some found the indoor pool enjoyable and lovely, it seems there is room for improvement to fully meet guests' expectations.
Yes, Thousand Hills Resort Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Thousand Hills Resort Hotel.
No, Thousand Hills Resort Hotel doesn't allow dogs.
No, parking facilities aren't available at Thousand Hills Resort Hotel.