InfoSummary of reviewsOrida Maidstone is widely appreciated for its strategic location, making it an ideal choice for various travel needs. Conveniently situated off the M20, it provides easy access to key destinations like the Channel Tunnel, Dover Ferries, Leeds Castle and Maidstone Studios. The hotel's proximity to retail facilities such as Marks & Spencer and convenient public transportation options further enhance its appeal. Despite being on the town's outskirts, the surrounding environment remains tranquil.
Breakfast at Orida Maidstone generally receives positive reviews with guests commending the vast selection and quality of the offerings, which include a variety of tasty and well-balanced options. Freshly prepared dishes and dietary alternatives like gluten-free choices are particularly appreciated. Though some issues like lukewarm food and congestion were noted, the overall experience is considered a strong start to the day. Dinner reviews are more mixed with some guests praising the delicious and healthy meals while others express concerns over limited menu options, particularly for vegetarians and occasional service inefficiencies.
The rooms at Orida Maidstone are frequently highlighted for their spaciousness and comfort with clean and tidy environments consistently maintained by the housekeeping staff. Despite the general cleanliness, some lapses such as dirty carpets and worn furnishings were mentioned. The décor and condition of the rooms received mixed feedback with some guests calling for updates and refurbishments to address outdated elements. Noise levels and lighting issues were also pointed out by a few guests.
Cleanliness across the hotel is generally praised with well-maintained public areas and a welcoming ambiance noted by many. However, occasional reports of dust, mold and worn furnishings indicate areas needing more attention.
The hotel staff at Orida Maidstone are consistently commended for their exceptional friendliness and helpfulness. The warm and professional service provided by the reception team and restaurant staff significantly enhances the guest experience with many reviewers noting memorable and positive interactions.
In terms of amenities, Orida Maidstone's Wi-Fi experience is mixed with some guests finding it stable and reliable while others report poor connectivity and frequent disconnections. The gym and wellness facilities receive favorable reviews for their clean and motivating environment, though early risers found the gym's opening hours inconvenient. The pool area, including the jacuzzi, steam room and sauna, is a highlight for many guests, particularly families, despite some maintenance concerns.
Families find Orida Maidstone accommodating and enjoyable with spacious rooms and family-friendly amenities that cater well to groups of all sizes. The hotel's pool and welcoming staff further enhance its appeal for family stays.
Overall, Orida Maidstone is recognized for its strategic location, comfortable accommodations and exceptional staff service, making it a suitable choice for diverse travelers. While there are areas for improvement, particularly in dinner options, room updates and Wi-Fi connectivity, guests often find their stay to be pleasant and memorable. Show more
