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Summary of reviewsThe Cromwell Arms Inn is a charming establishment praised for its central location in the quaint village of Bovey Tracey, South Devon. Its proximity to Dartmoor and easy access to local shops and transport links make it an ideal choice for travelers seeking outdoor adventures. Ample on-site parking adds to the convenience for guests arriving by car.
While breakfast is no longer available due to staffing challenges, previous guests extolled the variety and quality of the menu, particularly the full English breakfast. Dinner, however, continues to delight visitors with superb pub fare, complemented by a welcoming and friendly atmosphere thanks to efficient staff. The inn offers traditional dishes in a lovely setting, making dinner a highly recommended experience.
Rooms at The Cromwell Arms Inn are described as comfortable, clean, and spacious, contributing to a restful stay. The inn provides a pleasant ambiance with cozy accommodations, although some guests note occasional issues with room conditions, suggesting potential for refurbishment. Cleanliness is generally commended, with spotless bedding and towels contributing to an overall positive environment despite isolated concerns about certain areas.
The staff receive high praise for their friendliness and attentiveness, fostering a warm atmosphere that enhances the stay. Their genuine care and efficiency leave a lasting impression, although consistency in service could benefit from improvement.
Free Wi-Fi is offered, with mixed experiences ranging from smooth connectivity to significant issues affecting certain areas of the inn. This reveals a need for reliability improvements to enhance guest satisfaction further.
Parking facilities are a notable feature, providing easy and stress-free access for visitors. The abundance of parking spaces, including those directly in front of guest rooms, is a significant convenience, particularly given the inn’s central location.
Comfortable beds are frequently highlighted, ensuring guests enjoy restful sleep after a day of exploration. While some rooms may require upgrades, the overall experience is positive, with many praising the clean and accommodating bedding.
Moreover, The Cromwell Arms Inn stands out as a dog-friendly venue. It offers ample space and direct access from the parking area, making it convenient for pet owners. Guests value the warm welcome for their canine companions, although the dog fee is sometimes considered high. Nevertheless, the level of service and accommodation provided justifies the cost for many travelers with dogs.
Overall, The Cromwell Arms Inn is a charming choice for visitors seeking a harmonious blend of location, comfort, and attentive service, enhanced by its pet-friendly policy. Show more
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Categories
Inn with Parking
This 17th-century oak-beamed coaching inn offers free private parking. It is situated on the edge of Dartmoor National Park.
Cheap Inn
The Cromwell Arms Inn offers budget-friendly accommodation. It provides a convenient base for exploring the surrounding area.
Dog Friendly Inn
Inn with Free Wi-Fi
Accessible Inn
Small Inn
Inn with Tennis Courts
Room Types
Double Room with Private BathroomThis room has a double bed and an en-suite bathroom with a heated towel rail. All have a flat-screen TV, a refreshments tray and a hairdryer.
Standard Quadruple RoomViews over Dartmoor, this larger room includes a 32-inch flat-screen TV. The spacious bathroom has a bath with shower facilities.
Pets can only be accommodated by prior request only. There is an additional charge of GBP 7 per dog, per night.
Single Room with ShowerSituated near the garden, this small room has a single bed, a TV and a refreshments tray. The bathroom and the wardrobe is located upstairs and may not be suitable for guests with limited mobility.
Twin Room with ShowerLocated on the ground floor, this room has 2 single beds, double aspect windows and a shower with grab rails.
Guest Reviews
7.4
Good
Location
The Cromwell Arms Inn boasts a highly praised location, making it an excellent choice for travelers exploring Dartmoor and South Devon. Nestled in the quaint village of Bovey Tracey, it offers a central position that is convenient for all local shops and transport links. Visitors appreciate its easy accessibility, being just a couple of miles off the A38 and en route to Plymouth for ferry travelers. The inn is noted for ample on-site parking, which enhances its convenience factor. Moreover, its proximity to Dartmoor's moors and tors provides an ideal base for outdoor adventures. The combination of a pleasant village setting and friendly staff ensures that The Cromwell Arms Inn delivers not only on location but also on service and hospitality, providing everything a guest might require for a comfortable stay.
Breakfast
The Cromwell Arms Inn has received mixed feedback regarding its breakfast offerings. Many guests praised the variety and quality of the breakfast when it was available, highlighting the freshly cooked dishes and substantial portions. Descriptions included terms like excellent, wonderful, and amazing, reflecting the guests' satisfaction with the delicious and diverse menu options, including a standout full English breakfast.
However, recent reviews indicate a significant change as the inn no longer provides breakfast, attributed to staff shortages and management decisions. This has left many guests disappointed, as breakfast was once an integral and highly praised part of their stay. Some guests noted efforts by the management to offer alternative dining options nearby or minor compensations, though the absence of breakfast remains a key concern among visitors. Despite this drawback, guests continue to acknowledge the inn's potential for great dining experiences should breakfast be reinstated.
Dinner
The Cromwell Arms Inn serves up an evening dining experience that consistently delights guests. Many visitors commend the superb quality of food, describing it as excellent and fantastic. Diners can expect traditional pub fare, with dishes such as scampi, chips, and peas receiving special mentions. Guests frequently highlight the lovely atmosphere in both the pub and restaurant areas, contributing to a satisfying dining experience overall.
Though some reviews report experiencing the disappointment of unavailable food on specific nights, most guests find the pub food varied and delicious, with large portions sure to satisfy. The friendly and efficient staff adds to the welcoming environment, making dinners here not only enjoyable but a highly recommended part of the stay. Whether dining on a Saturday night or throughout the week, the good selection of evening meals and drinks ensures a pleasant culinary adventure from breakfast through to dinner.
Rooms
The Cromwell Arms Inn offers a comfortable and spacious stay, with guest reviews highlighting the rooms as a great size, often describing them as cozy, airy, and well-equipped. Many guests appreciated the cleanliness and warmth of the accommodations, noting that the en suite facilities are both practical and clean. Beds are frequently mentioned as being very comfortable, contributing to a restful stay. Rooms are described as pleasant, well-presented, and ideally located, some offering views of greenery which enhance the overall ambiance.
However, there were remarks about certain rooms needing refurbishment, and issues such as thin pillows, poor decoration, and problems with room conditions were occasionally pointed out. There were isolated incidents of rooms not being cleaned properly and noise disturbances from the nearby bar area. Despite these drawbacks, the majority of feedback praises the spaciousness, comfort, and cleanliness of the rooms, making them suitable for both solo travelers and families. Parking is readily available and the accommodation generally meets expectations for a satisfying stay.
Beds
At The Cromwell Arms Inn, guests often highlight the comfort of the beds as a positive aspect of their stay. Many reviews mention how comfortable the beds are, contributing to a good night's sleep and overall satisfaction. With descriptions like "comfy bed," "comfortable bed," and "really comfortable bed," it's clear that many visitors find the bedding suitable for relaxation after a long day. The mattresses, in general, receive praise for their firmness and comfort, with some guests mentioning the pillows were also good.
However, there are a few comments pointing out issues with specific beds. A few guests reported mattresses that were thin, sagging, or even squeaky, suggesting that some rooms might need upgrades to maintain the overall comfort standard. Despite these isolated concerns, the majority of reviews emphasize the beds being clean and nicely accommodating, suggesting that most rooms offer a pleasant sleeping environment.
Overall, while individual experiences with bedding may vary, many guests seem to enjoy their sleep at The Cromwell Arms Inn, highlighting the combination of clean, comfortable beds and the inn's warm and friendly atmosphere.
Cleanliness
The Cromwell Arms Inn generally receives positive feedback for its high standards of cleanliness. Guests often describe their rooms as very clean, comfortable, and well-appointed, with spotless amenities such as bedding and towels consistently highlighted. Many find the facilities to be both functional and tidy, emphasizing the overall positive environment. While the majority of reviews praise the pristine condition of the rooms and bathrooms, some guests have noted exceptions, mentioning occasional issues with cleanliness, such as dirty carpets, bathrooms not thoroughly cleaned, and certain aged or unclean areas of the hotel. These isolated complaints suggest that, although the overall cleanliness is commendable, there might be room for improvement to ensure a consistently high standard throughout the premises.
Staff
Visitors to The Cromwell Arms Inn have consistently praised the establishment for its warm and welcoming atmosphere, largely attributed to its exceptional staff. Many guests have highlighted the friendliness and helpfulness of the team, describing them as lovely, kind, and attentive. The staff's ability to combine efficiency with a genuine sense of care has not gone unnoticed, with particular commendation for individuals like Debbie who epitomize this balance. Guests frequently mention the ease and pleasant interactions they experienced throughout their stay.
The inn is noted as providing fantastic value for money, further enhanced by the positive interactions with its team. However, a few guests pointed out instances of disinterest and a lack of experience among some staff members, suggesting room for improvement in consistency. Despite these occasional setbacks, the general consensus remains overwhelmingly positive, with staff being described as welcoming, polite, and always striving to offer delightful service.
Overall, the staff at The Cromwell Arms Inn contribute significantly to the lovely atmosphere and make it a charming choice for visitors, with its friendly environment leaving a lasting impression.
Wi-Fi
The Cromwell Arms Inn offers free Wi-Fi, and when it works, it is notably fast. Some guests have reported a smooth experience with the internet, highlighting its efficiency during their stay. However, others have encountered significant issues with connectivity, with some unable to access the Wi-Fi at all. Disruptions such as the internet cutting out or not working in specific areas, like the big family room, have been mentioned. These inconsistencies can pose challenges, particularly for families looking to keep children entertained with digital devices. While some guests have adapted to these limitations, appreciating the downtime, the overall experience with the Wi-Fi has been mixed, revealing a need for improved reliability throughout the property.
Parking
Visitors to The Cromwell Arms Inn consistently commend the establishment for its convenient parking arrangements. With a free car park available, guests appreciate the ample and easy parking opportunities provided. The facility boasts a significant number of spaces in the car park located behind the pub, ensuring hassle-free entry and exit. Several reviews highlight the ease of finding a spot right out front, contributing to a stress-free arrival.
Moreover, there is onsite parking with a generous number of spaces, including some close to guest rooms, offering further convenience for those staying at the inn. Private parking is a notable amenity, and given the central location of The Cromwell Arms Inn, it enhances the attractiveness of the venue for drivers. Despite occasional concerns about lighting, the parking facilities overall receive positive marks from guests, thanks to their accessibility and the peace of mind they offer.
Dog Friendly
The Cromwell Arms Inn is recognized as an excellent choice for travelers with dogs, offering a host of amenities tailored to canine companions. The rooms provide ample space, making them suitable for couples with dogs, and guests appreciate the direct access from the car park to family rooms, which proves particularly convenient for dog owners. Dogs are not only welcomed but are accommodated comfortably, with provisions such as individual dog beds, which enhance the experience for pet owners.
The inn's location offers numerous local spaces to walk dogs, a feature that complements its welcoming environment. The interaction with friendly locals adds to the charm, contributing to a genuinely dog-friendly atmosphere. Some guests mention the consistency in accepting dogs, underscoring the inn's commitment to this pet-friendly policy.
One aspect that draws mixed reactions is the fee for dog stays, which has evolved over time. The current rate, at £15 per night per dog, is noted by some as relatively high compared to other venues in South Devon, but many guests feel the cost is a worthy trade-off for the level of service and accommodation provided.
Overall, The Cromwell Arms Inn stands out for its dedication to providing a warm and accommodating environment for dogs and their owners, making it an ideal choice for those traveling with four-legged friends.
No, The Cromwell Arms Inn doesn't have any pool.
No, a spa isn't available at The Cromwell Arms Inn.
Yes, The Cromwell Arms Inn welcomes dogs.
Yes, parking facilities are available at The Cromwell Arms Inn.