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Summary of reviewsThe Ullswater Hotel enjoys a prime location that appeals to many travelers, situated conveniently close to the city center, the beach, and a picturesque cliffside. Its proximity to urban attractions, scenic views, and public transportation makes it an ideal spot for those seeking both relaxation and exploration. Families particularly appreciate the spacious rooms, while visiting individuals and couples are charmed by the friendly and accommodating staff, who continually receive high praise for their exceptional service.
Breakfast offerings garner mixed reactions, yet many guests find the buffet to be satisfying and varied, with some enjoying nice extra touches when available. However, the seasonal limitation of breakfast service and occasional lapses in quality do lead to some dissatisfaction.
The guest rooms receive mixed reviews, with positive remarks about their cleanliness and comfort, particularly for family accommodations. The hotel's staff are noted for being quick to address any immediate concerns, though some rooms suffer from outdated decor and maintenance issues which could benefit from refurbishing.
Guests have mixed feelings regarding cleanliness, appreciating attentive staff but noting inconsistencies such as dirty linens and lack of maintenance in certain areas. Despite these issues, basic needs are met, and improvements in this area could greatly enhance the stay.
The staff stand out for their friendliness, consistently enhancing the guest experience through their attentive service. Named individuals like Ted and Jay are highlighted for their polite and helpful nature, contributing positively to the hotel's atmosphere.
Parking at Ullswater Hotel poses some challenges due to limited space and additional charges, though nearby alternatives exist. Prior awareness of the parking situation can help avoid inconvenience upon arrival.
For families, the Ullswater Hotel offers value with its spacious rooms and reasonable amenities, despite minor inconveniences like towel shortages. The hotel remains a budget-friendly option suitable for short stays where cost is a consideration.
In summary, while Ullswater Hotel shines with its ideal location and hospitable staff, it faces opportunities for improvement in breakfast consistency, room maintenance, cleanliness, and parking facilities. With attention to these areas, the overall guest experience at the hotel could be significantly enhanced. Show more
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Categories
Hotel near The Beach
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
3-Star Hotel
Room Types
Double RoomFeatures include a digital TV with Freeview channels, tea and coffee making facilities, and a hairdryer.
Twin RoomFeatures include a digital TV with Freeview channels, tea and coffee making facilities, and a hairdryer.
Single RoomFeatures include a digital TV with Freeview channels, tea and coffee making facilities, and a hairdryer.
Family Room (2 Adults + 2 Children)This spacious room features a digital TV with Freeview channels, tea and coffee making facilities, and a hairdryer. This room can accommodate children up to the age of 10 years old.
Family Room (2 Adults + 1 Child)Providing free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The family room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Family RoomProviding free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The family room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 4 beds.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.
Family RoomOffering free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The family room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 6 beds.
Budget Single RoomFeaturing free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The single room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Budget Double RoomProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The family room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in an enviable spot, Ullswater Hotel boasts a location that consistently charms its guests. Visitors find themselves just a short walk away from both the city center and the beach, offering convenient access to urban attractions and seaside relaxation. The hotel is ideally positioned near the Pier, providing a scenic backdrop for guests wanting to explore the vibrant surroundings. Additionally, the hotel's proximity to a beautiful nearby cliff and beach enhances the allure of the location, making it a picturesque getaway.
With easy access to all local amenities, including public transportation, guests find it convenient to navigate the area. The presence of good parking facilities further adds to the convenience of the hotel. Families will appreciate the spacious rooms, accommodating their needs while they explore the central attractions.
The welcoming and friendly staff repeatedly receive praise, heightening the positive experience of staying at Ullswater Hotel. This, along with its central position near shops and a lovely park perfect for leisurely strolls, makes it an ideal choice for travelers seeking a blend of relaxation and exploration. For those wanting a simple, cheerful stay without compromising on location, Ullswater Hotel stands out as a highly recommendable option.
Breakfast
The breakfast experience at Ullswater Hotel has received mixed reviews from guests. Many visitors were impressed with the breakfast, describing it as good, satisfying, and plentiful, often highlighting the variety and freshness of the offerings. The buffet breakfast was particularly praised for its quality and selection, with guests noting it had everything needed with some nice extra touches.
However, some guests faced disappointment as breakfast is only offered during the summer, leading to frustration during the winter months when it was unavailable. On occasions when breakfast was cold or limited, dissatisfaction was expressed about the food's quality and value for money. Despite these inconsistencies, when breakfast was cooked fresh, it was reported to be very good. The breakfast setting was frequently complimented for being clean and tidy. Overall, while some guests were pleased with their breakfast experience, there were notable inconsistencies in service and availability.
Rooms
Ullswater Hotel's guest reviews provide a mixed picture of the accommodations, highlighting aspects that may appeal to certain travelers while flagging areas for improvement. On the positive side, numerous guests appreciated the cleanliness of the rooms, describing them as extremely clean, fresh, and comfortable. The spaciousness of several rooms, especially those designated for families, received commendations for accommodating larger groups comfortably. Guests also noted that rooms were generally well-equipped, fitting expectations for the price paid.
However, several reviews pointed out significant drawbacks, with many guests reporting instances of basic amenities needing attention. Issues such as outdated decor, tired furnishings, and a need for modernization were common critiques. Problems with cleanliness in some rooms were also noted, with unpleasant odors and dirt on furniture being highlighted. The functionality of room features, including broken showers, missing bathroom door handles, and inconsistent heating, affected the comfort levels for some guests. Noise disturbances and the presence of lumpy beds added to the discomfort experienced by visitors.
While the attentive hotel staff seemed responsive in resolving immediate concerns, like providing extra rooms or handling bedding issues promptly, guests felt that the rooms themselves could benefit from refurbishment and repair to enhance their appeal and comfort. Overall, Ullswater Hotel offers clean and spacious accommodations that meet basic expectations, though improvements in room maintenance and updating could greatly enhance the guest experience.
Beds
At Ullswater Hotel, the guest reviews reveal a mixed experience regarding the beds. Several guests found their beds to be comfortable or adequate for a brief stay, highlighting the positive aspects of their bedding experience. However, a significant portion of feedback indicates dissatisfaction with the beds' conditions. Complaints range from uncomfortable mattresses, sunken or broken beds, to concerns about cleanliness such as stained bedding and bedding that appeared to have been previously used without proper cleaning. The age of the beds and issues like rickety frames and lumpy surfaces further contribute to guests' discomfort. Some reported encountering issues like insufficient pillows and beds that were noisy enough to disturb others. Despite these drawbacks, the price point of the hotel seemed to offer enough comfort for some, providing a reasonable night's stay.
Cleanliness
Travelers considering a stay at the Ullswater Hotel may want to weigh in heavily on the mixed reviews regarding its cleanliness. While some guests found certain rooms to be clean and tidy, with comfortable accommodations and helpful staff, others experienced less favorable conditions. A number of reviews point to issues such as stained beds, dirty linens, and mold, particularly in bathrooms that were often described as not well maintained.
The property is noted for being an older building, and this seems to reflect in the dated decor and areas in need of refurbishment. Common complaints include dusty areas, damp smells, and carpets in need of a vacuum. Some visitors were even met with broken windows, faulty showers, and lingering bad odors throughout the premises.
It's worth noting that basic needs for an overnight stay were met for some guests, yet the overall consensus suggests a need for improved attention to cleanliness. Despite its convenient location and helpful staff, the cleanliness and upkeep of the hotel are areas that require significant improvement to ensure a comfortable and inviting stay.
Staff
Ullswater Hotel is frequently praised for its friendly and welcoming staff, who consistently go above and beyond to ensure a pleasant stay for guests. The personnel, whether at reception or in the restaurant, are recognized for their courteous and accommodating demeanor. Guests highlight the exceptional service provided by specific staff members, such as Ted at the reception and Jay at night, who are noted for their politeness and helpful attitudes. The staff's approachable nature and willingness to assist make them stand out, earning them descriptions of being very nice, caring, and attentive. Despite occasional challenges like heating issues, the staff's efforts to accommodate and provide comfort are well appreciated by visitors. Overall, the team at Ullswater Hotel is characterized by their amiability and readiness to help, contributing significantly to the hotel's positive experience.
Parking
The Ullswater Hotel offers both challenges and conveniences for those arriving by car. Guests have noted that while parking at the hotel itself is good, spaces can be somewhat small and limited in number, leading to occasional frustration as vehicles get blocked in or parking becomes difficult. Moreover, guests are expected to pay an additional daily charge of £10 for parking, which some find costly, especially when street parking is available nearby at no charge.
For those who can't find parking at the premises, there's an option of a relatively cheap car park located about an 8-minute walk away, offering an alternative that might work well for many, albeit not ideal for everyone. The accessibility of parking on-site may pose a challenge to those with mobility issues, since options are limited and filling up quickly. This leaves some visitors having to search for alternative parking arrangements around the area.
In conclusion, while Ullswater Hotel provides parking, the extra charges and limited spaces might require some prior planning for guests seeking convenience upon their arrival. Understanding the parking situation before arrival can help avoid unexpected surprises.
Family
The Ullswater Hotel offers a comfortable and budget-friendly option for families, with spacious family rooms that accommodate larger groups comfortably. Guests have noted that the room size is ideal, even for a family of eight. Despite some issues such as occasionally lacking sufficient towels and a dryer for wet towels, the rooms are clean and well-equipped with necessary amenities. It is especially suitable for families looking for a brief getaway, where children and grandchildren can enjoy themselves without worrying about high costs.
No, Ullswater Hotel doesn't have any pool.
No, a spa isn't available at Ullswater Hotel.
Yes, Ullswater Hotel welcomes dogs.
Yes, parking facilities are available at Ullswater Hotel.