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Summary of reviewsHotel De Bourbon Grand Hotel Mercure Bourges consistently receives high praise for its prime location, characterized by easy access to Bourges' historical and pedestrian center. Guests appreciate the serene ambiance created by the hotel's historic building, modern amenities and beautiful décor, further enhanced by its proximity to the train station and major highways. The availability of ample parking, including spaces suitable for electric vehicles, adds to the convenience of staying at the hotel.
The breakfast at the hotel is especially lauded with many guests describing it as excellent, delicious and varied, featuring local products and homemade items. Set in the hotel's impressive dining room, often housed in the old church space, the breakfast experience is considered superb. Despite minor criticisms regarding price and occasional organizational issues, the overall consensus highlights the breakfast as outstanding.
The dinner experience receives mixed reviews. While the setting in the old chapel is visually striking and the food often praised for its taste and presentation, guests have faced issues like unexpected restaurant closures, limited menu options and small portion sizes. Service quality has also varied with some guests reporting excellent service while others faced inattentiveness and poor organization.
Guest rooms at the hotel are noted for their modern comfort and historical charm. Many reviews highlight the spaciousness, cleanliness and quality bedding. However, room sizes can vary greatly with some being described as cramped and lacking in functionality, particularly the attic rooms. Despite occasional drawbacks like lighting issues and limited electrical outlets, the overall room experience is positive due to the clean and refurbished nature of the accommodations.
Cleanliness is commendable across the board with most reviews highlighting the spotless and well-maintained rooms and common areas. While there are occasional mentions of minor cleanliness concerns, these are not common and generally, do not detract from the overall positive experience.
The hotel staff garners high praise for their friendly, helpful and professional demeanor. Guests appreciate the staff's warm welcome and efficient service, which significantly enhances the overall experience. The team's ability to provide assistance, especially to non-French speakers and their cohesive efforts across different departments are frequently commended.
Wi-Fi service at the hotel receives mixed feedback. While many guests find the connection adequate and accessible, some face challenges, including issues with high-security computers and in-room availability. There are also mentions of televisions not being properly connected.
For families, the hotel is highly recommended due to its accommodating setup, including clean and spacious family rooms and attentive staff who cater to the needs of young children. The hotel's beds receive particular acclaim for their comfort, contributing significantly to guest satisfaction.
Given its elegant architecture and historical charm, the hotel generally satisfies guests’ expectations, although it falls short of consistently meeting four-star standards across some services and facilities. Despite this, the accessible design allows for a comfortable stay for guests with disabilities, featuring wheelchair-accessible rooms and bathrooms.
Overall, the Hotel De Bourbon Grand Hotel Mercure Bourges offers guests a mix of historical charm and modern comfort with exceptional breakfast and a helpful, professional staff, making it a notable choice for visitors to Bourges. Show more
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Hotel near Golf Courses
This hotel offers a golf course within 3 km as an available activity, which can be booked at an extra charge. It combines comfort with good access to nearby golf facilities.
Family Friendly Hotel
This grand hotel in Bourges provides a comfortable stay for families with its spacious rooms and central location. It is well-suited for those looking to explore the city's historical sites.
Dog Friendly Hotel
This hotel is praised for its exceptional dog-friendly facilities and warmly welcomes dogs, making it convenient for pet owners. The establishment provides a dedicated dog-friendly package service.
Business Hotel
This hotel provides multiple meeting rooms with a total meeting space of 2,153 sq ft, capable of accommodating up to 70 people. It also offers fax/photocopying services, work desks in soundproofed rooms, and Wi-Fi throughout the property, supporting various business gatherings.
Hotel with Parking
This hotel provides secure and complimentary parking on site. This is a significant advantage for visitors, ensuring ease and peace of mind.
EV charging stations
Accessible Hotel
As a Mercure hotel, it is likely equipped with accessible rooms and public areas. The hotel's design includes features such as ramps, elevators, and accessible restrooms.
Hotel with Gym
This hotel features a fitness center on-site. It also offers a golf course within 3 km, a bar lounge with a terrace, and a partner restaurant. The fitness center is equipped with modern exercise machines for cardio and strength training.
Hotel with EV Charging Stations
Located in a historic 17th-century abbey, this hotel provides electric vehicle charging stations, including a universal charger and a Tesla charger, available upon reservation. The hotel offers free and secured private parking.
4-Star Hotel
As a 4-star hotel, it is expected to offer a high standard of accommodation and service. The 'Grand Hotel' designation suggests a larger property with extensive facilities, while 'Mercure' indicates a reliable, internationally recognized brand. It provides comfortable rooms and quality service.
Hotel for Honeymoon
Romantic Hotel
Room Types
Classic Double RoomThe air-conditioned rooms feature an LCD TV, RMC sports channel, free Wi-Fi access and a minibar.
Privilege Double Room with SofaSituated in the dormitory of the former abbey, this room features a living room, tea and coffee facilities and a minibar.
Extras include free toiletries, bathrobes and slippers.
RMC sports channel,
Classic  Twin RoomThe air-conditioned rooms feature an LCD TV, RMC sports channel, free Wi-Fi access and a minibar. Facilities for making tea and coffee are also provided.
Junior Double Suite And SofaOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Hotel De Bourbon Grand Hotel Mercure Bourges consistently receives praise for its prime location. Situated within walking distance of the historical and pedestrian center of Bourges, it provides easy access to downtown attractions, restaurants and the picturesque Prés Fichaux Garden. Guests appreciate the quiet setting, which is close enough to the vibrant old town yet maintains a serene ambiance. Additionally, the hotel boasts a beautiful historic building with modern amenities and ample parking, making it an ideal choice for travelers. Its proximity to the train station and major highways further adds to the convenience, ensuring that visitors can explore Bourges with ease. The splendid decor and the heritage charm of the property enhance the overall experience.
Breakfast
The breakfast experience at Hotel De Bourbon Grand Hotel Mercure Bourges receives high praise from guests. The breakfast is consistently described as excellent, delicious and varied with a wide selection of options, including local products, homemade cake and an outstanding espresso. Many guests highlight the sumptuous and hearty nature of the meal, served in a beautiful, impressive dining room, which is often the old church space, adding a unique and splendid atmosphere to the experience.
The breakfast room itself is frequently noted as magnificent, sensational and beautiful. In some reviews, it is described as worth the trip alone. Guests also appreciate the friendly and attentive staff and some even enjoyed an al fresco breakfast or were delighted by the ecological approach.
However, the breakfast can be pricey and a few guests found the selection somewhat limited or light for the price. Specific issues mentioned include the scrambled eggs not being made with fresh ingredients and occasional organization concerns. Despite these minor drawbacks, the general consensus is that the breakfast at the hotel is exceptional and one of the best offered by hotels in France.
Dinner
The dinner experience at the Hotel De Bourbon Grand Hotel Mercure Bourges receives mixed reviews, but several highlights stand out. The setting of the restaurant in an old chapel is particularly striking, offering a visually stunning and historic atmosphere that many guests appreciate. The decor and ambiance are frequently praised with some reviewers describing the dining area as magnificent and atmospheric.
Guests who dined at the on-site restaurant often remarked on the delicious and well-prepared food, noting that meals such as entrecôte were very good. The cuisine is described as refined and tasty with some guests finding the dishes comparable to top dining establishments. The quality of the food, along with the beautiful surroundings, made for memorable dining experiences for many.
However, there are notable downsides. Several guests encountered issues with the restaurant being closed, often without prior notice. This lack of communication frustrated some, especially when it happened on public holidays or Sunday evenings. The limited dinner menu and small portion sizes received criticism from some patrons, leading to disappointment with both the variety and amount of food served.
Service quality also varied with some guests experiencing excellent service and others finding it inattentive or poorly organized. Additionally, the restaurant was sometimes described as high-priced relative to the portions and quality offered.
For those unable to dine at the hotel’s restaurant, alternative recommendations and dining options nearby were appreciated, although some guests found these limited. Despite these inconsistencies, the positive aspects of the restaurant—such as the beautiful setting, delicious food and overall ambiance—left a lasting impression on many visitors.
Rooms
The rooms at Hotel De Bourbon Grand Hotel Mercure Bourges offer a mix of modern comfort and historical charm, reflecting the unique character of the building. Guests frequently praise the modern, well-appointed rooms complete with effective and comfortable bedding. Spacious and clean rooms are a highlight, providing a luxurious and pleasant stay with all necessary amenities.
However, several reviews point out that room sizes can vary considerably. Some rooms are exceptionally spacious and beautifully decorated, while others are quite small, cramped and lacking in functionality. Attic rooms, in particular, tend to be tiny with limited storage options and minimal daylight, which can diminish overall comfort. Additionally, issues such as flush problems, limited electrical outlets and weak lighting have been noted.
Despite these drawbacks, the clean and newly refurbished rooms, along with the historical significance of the building, contribute positively to the overall experience. Guests also appreciate the quiet rooms, effective air conditioning and excellent views of the garden offered by some accommodations.
Breakfast is often highlighted as superb with delicious options like scrambled eggs providing a great start to the day. The central yet serene location of the hotel adds to its appeal, making it a recommended choice for visitors to Bourges.
Beds
At Hotel De Bourbon Grand Hotel Mercure Bourges, the beds are consistently praised for their comfort, contributing to an overall positive sleeping experience for guests. The bedding is described as very comfortable, extremely comfy, top-notch and of excellent quality, providing a good night's rest. Guests frequently highlight the hyper and exceptionally comfortable beds with the terms comfortable and very comfortable recurring frequently. The rooms themselves are noted for their overall comfort, which adds to the enjoyable stay.
Some reviews did mention minor issues such as the beds being too soft, synthetic and crinkly and one guest pointed out the inconvenience of a plastic mattress cover that made sleeping hot. However, these points were less common compared to the overwhelmingly positive feedback. The bedding sizes, including king size and very large beds, were also appreciated. Overall, the high standards of the beds and bedding at this hotel contribute significantly to guest satisfaction, making it a notable choice for comfort-focused travelers.
Cleanliness
Nestled in the heart of Bourges, the Hotel De Bourbon Grand Hotel Mercure offers guests a delightful blend of modern comfort and historical charm. The overall cleanliness of the hotel garners commendable praise with many visitors highlighting the impeccable and spotlessly clean rooms. The recently refurbished accommodations are notably modern and stylish, providing a sense of luxury and comfort. Several reviews underscore that the rooms and common areas are not just clean but meticulously maintained, contributing to a welcoming atmosphere.
However, while the majority of guests had positive remarks about the hotel's hygienic standards, there were occasional mentions of cleanliness issues. Some visitors noted sporadic lapses such as dust bunnies, stains on curtains and minor bathroom cleanliness concerns. Additionally, a small number of reviews reported problems like musty smells and visible mold.
Despite these few drawbacks, most reviews reflect a high level of satisfaction with the hotel's cleanliness. Clean rooms, well-kept facilities and a pleasant ambiance ensure a comfortable stay for guests. Staff members also received approval for their efforts in maintaining the hotel's tidy and inviting environment, aiding in an overall positive guest experience.
Staff
At Hotel De Bourbon Grand Hotel Mercure Bourges, guests consistently praise the exemplary performance of the hotel staff. Described with terms such as friendly, helpful and professional, the staff appears to go above and beyond in ensuring a pleasant stay for their guests. The reception team, in particular, is noted for their warm welcome and efficient service, accommodating guests' needs with kindness and professionalism.
Whether interacting with the front desk, night staff or service team, travelers frequently commend the noticeable friendliness and attentiveness. The staff's ability to maintain a balance of warmth and efficiency is often highlighted, suggesting a strong customer-oriented approach throughout the hotel.
Guests appreciate the charming and polite demeanor of the staff, which significantly enhances the overall experience. The staff’s efforts to assist, particularly for non-French speaking visitors, are singled out as a noteworthy aspect of their service. Additionally, the seamless cooperation between different departments of the hotel, from the bar to the reception, showcases a remarkably cohesive team dedicated to their work.
Overall, the staff at Hotel De Bourbon Grand Hotel Mercure Bourges receive high marks for their superb service, attentive nature and welcoming attitude, contributing to a memorable and enjoyable stay for travelers.
Wi-Fi
The wifi service at Hotel De Bourbon Grand Hotel Mercure Bourges has been met with mixed reviews. Many guests found the wifi connection to be adequate and acceptable with some even noting it was great and easily accessible. This is particularly beneficial for working professionals staying at the hotel. However, there were several comments about issues with the connection, such as internet being almost inaccessible on high-security computers and some guests faced challenges with wifi availability in their rooms. Additionally, there were mentions of televisions not being connected, which may be worth considering for those who rely on in-room media during their stay. Overall, while the wifi meets basic requirements, there is room for improvement to ensure a more consistent experience.
Parking
Guests at the Hotel De Bourbon Grand Hotel Mercure Bourges largely appreciate the availability and convenience of its parking facilities. The hotel offers private, secure and complimentary parking on site, which is a significant perk for many visitors. The property boasts ample parking options, including spaces directly in front of the hotel and two separate parking lots, making it relatively easy for guests to find a spot. Additionally, the presence of EV charging points adds to the convenience for electric vehicle owners.
Despite the generally positive feedback, some guests note that parking spaces can be a bit tight and the availability can be limited during peak times. There have also been mentions of difficulties in finding a parking spot and occasional issues with accessibility for disabled guests. However, overall sentiments reflect a clean, safe and well-maintained parking environment, providing a welcoming start to visitors' stays.
Family
Hotel De Bourbon Grand Hotel Mercure Bourges is highly regarded as an ideal destination for families, offering a setup that is particularly accommodating for family stays. The clean and large family rooms are praised as perfect for family vacations, featuring the necessary amenities for kids and even the option of a baby cot upon request. The hotel is lauded for its suitability for family trips with staff frequently noted as being helpful and attentive to the needs of families traveling with young children. Additionally, the hotel considers the comfort of all family members, as indicated by the positive comments about meals for pets. While there is a small suggestion for twin beds for teenagers, the overall experience is described as excellent for families.
4 Star
Hotel De Bourbon Grand Hotel Mercure Bourges is an elegant establishment with a beautiful architectural framework, but it faces criticism in meeting 4-star standards across various aspects. Guest reviews frequently highlight that the service and facilities do not align with the expectations of a four-star hotel. Room cleanliness, size and overall quality often fall short with small rooms and cleanliness not consistently proving satisfactory. The restaurant service and breakfast offerings are also noted to be below the anticipated standard for its rating.
Despite its stunning architecture, multiple reviews express disappointment, suggesting that more is expected from a four-star hotel. Certain essential services, such as a luggage service, are missing and the gym, though mentioned, does not seem to suffice in assuaging guests' critiques. There are sporadic acknowledgments of the hotel deserving its 4-star categorization, yet the overarching sentiment leans towards it not living up to the four-star reputation, leaving guests playing catch-up with their expectations.
Accessible
The Hotel De Bourbon Grand Hotel Mercure Bourges offers an accessible location and facilities, making it a comfortable stay for guests with disabilities. The hotel's design demonstrates thoughtfulness with regard to accessibility, ensuring that the structure is easy to navigate. Guests can expect top-notch wheelchair accessible rooms, complete with suitably equipped bathrooms that meet high standards of accessibility. Furthermore, the hotel provides good wheelchair access across its premises.
However, it is worth noting that some reviews suggest the hotel should address issues related to disabled parking spaces to improve service for those who need it. While the PMR facilities are appreciated, some guests mentioned that certain facilities could use an update, despite generally being satisfactory.
Luxury
Hotel De Bourbon Grand Hotel Mercure Bourges offers a luxurious experience that exceeds expectations. Guests praised the hotel's ambiance and decor, noting the premium bedding and overall high-quality experience that truly deserves its 4-star rating. The luxurious rooms and beautiful historic setting, integrated within an old abbey, were standout features. Visitors appreciated the stunning historical building and the fantastic wood fittings, which blend seamlessly with the opulent decorations and architecture.
The hotel's superb dining area, adorned with artistic decorations and its serene, beautifully maintained gardens further elevate the stay. Both the restaurant's atmosphere and the luxurious dining experience, including opulent breakfasts, received high praise. The top-notch service and staff were frequently mentioned as well, contributing to an overall atmosphere of excellence and luxury.
Despite some feedback on room decor needing improvement, the hotel’s beautiful and serene setting, combined with its exceptional decor and renovation, left a lasting positive impression. With its beautiful architecture and fabulous ambiance, Hotel De Bourbon Grand Hotel Mercure Bourges is celebrated as a prestige destination well worth its price.
Romantic
Hotel De Bourbon Grand Hotel Mercure Bourges offers a truly romantic experience for guests. The hotel is consistently praised for its perfect setting for a romantic weekend, making it an ideal destination for couples looking to escape. The beautiful hotel atmosphere and stunning building with amazing decor contribute significantly to the romantic allure of the place. Guests particularly highlight the beautiful dining areas and the romantic dining atmosphere in the restaurant, which enhance the ambiance of an evening meal. The fantastic atmosphere and view, combined with opulent decorative elements, make dining a memorable part of the stay. Overall, the beautiful setting and attention to detail in both the appearance and atmosphere of the hotel make it a standout choice for a romantic getaway.
Dog Friendly
Hotel De Bourbon Grand Hotel Mercure Bourges is praised for its exceptional dog-friendly facilities. Guests appreciate that dogs are warmly welcomed and well-accepted, making it convenient for pet owners. The establishment provides a dedicated dog-friendly package service, making it feel like dogs are part of the family. Safe outside areas ensure peace of mind for those traveling with pets. Additionally, the provision of dog bowls in the rooms enhances the convenience, though some suggest it could be a standard feature. A highlight for many is the availability of meals for dogs, which adds an extra touch that pet owners value. Overall, it's a pet-friendly destination that successfully caters to four-legged companions.
No, Hotel De Bourbon Grand Hotel Mercure Bourges doesn't have any pool.
No, a spa isn't available at Hotel De Bourbon Grand Hotel Mercure Bourges.
Yes, Hotel De Bourbon Grand Hotel Mercure Bourges welcomes dogs.
Yes, parking facilities are available at Hotel De Bourbon Grand Hotel Mercure Bourges.
Yes, Hotel De Bourbon Grand Hotel Mercure Bourges has a gym.