Sundown Country Estate
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Summary of reviewsSundown Country Estate enjoys a positive reputation among guests, particularly for its prime location close to Sun City and Pilanesberg National Park. This convenient and tranquil setting makes it an excellent base for exploring local attractions, offering well-maintained outdoor spaces and a safe environment. The professional and friendly staff further enhance the appeal, ensuring a comfortable stay for both quick visits and longer stays.
The estate's breakfast offerings receive high praise for their quality and variety, often described as a highlight of the visit. While the dinner experience has mixed reviews, some dishes like pizza, nachos and lamb curry are well-liked, along with the restaurant's desserts and service. The rooms, though spacious and clean, could benefit from updated decor and more consistent upkeep. Guests appreciate the amenities provided, even as they point out occasional lapses in maintenance and missing items.
Cleanliness is generally well-regarded with rooms and the property frequently noted as neat and tidy. However, some areas like bathrooms and carpets occasionally fall short of cleanliness standards. The friendly and supportive staff stand out in reviews with many guests specifically praising individuals for their exceptional service and welcoming demeanor.
WiFi service at the estate is a notable area for improvement with many guests reporting unreliable connectivity. Conversely, the pool area receives accolades for its size, cleanliness and relaxing atmosphere, contributing significantly to a positive guest experience. Parking facilities are conveniently located, although some guests mention a lack of shaded spots and other minor issues.
The estate is particularly family-friendly, offering ample space and activities for children, making it an ideal destination for family vacations. Comfortable beds also contribute to the stay's enjoyment, though some guests have noted variability in bed quality. Business travelers can make use of the conference rooms and business center, though some minor service issues and lack of entertainment options are noted.
Overall, Sundown Country Estate provides a welcoming and enjoyable stay with its excellent location, friendly staff and appealing amenities, despite a few areas needing improvement.
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The estate's breakfast offerings receive high praise for their quality and variety, often described as a highlight of the visit. While the dinner experience has mixed reviews, some dishes like pizza, nachos and lamb curry are well-liked, along with the restaurant's desserts and service. The rooms, though spacious and clean, could benefit from updated decor and more consistent upkeep. Guests appreciate the amenities provided, even as they point out occasional lapses in maintenance and missing items.
Cleanliness is generally well-regarded with rooms and the property frequently noted as neat and tidy. However, some areas like bathrooms and carpets occasionally fall short of cleanliness standards. The friendly and supportive staff stand out in reviews with many guests specifically praising individuals for their exceptional service and welcoming demeanor.
WiFi service at the estate is a notable area for improvement with many guests reporting unreliable connectivity. Conversely, the pool area receives accolades for its size, cleanliness and relaxing atmosphere, contributing significantly to a positive guest experience. Parking facilities are conveniently located, although some guests mention a lack of shaded spots and other minor issues.
The estate is particularly family-friendly, offering ample space and activities for children, making it an ideal destination for family vacations. Comfortable beds also contribute to the stay's enjoyment, though some guests have noted variability in bed quality. Business travelers can make use of the conference rooms and business center, though some minor service issues and lack of entertainment options are noted.
Overall, Sundown Country Estate provides a welcoming and enjoyable stay with its excellent location, friendly staff and appealing amenities, despite a few areas needing improvement.
Hotel near Golf Courses
This estate is situated a short 12km drive from Sun City Resort, which is home to the renowned Gary Player Golf Course and Lost City Golf Course. Guests have excellent access to these world-class championship courses. The estate provides a convenient location for visiting these major golf attractions.
Family Friendly Hotel
The chalets at Sundown Country Estate are spacious, providing plenty of room for families. The resort is situated in a quiet area, offering a peaceful retreat.
Business Hotel
Located in Boshoek, this estate provides a quiet setting with limited facilities for small business meetings. The estate offers a peaceful environment suitable for focused work and relaxation.
Hotel with Parking
This country estate features ample parking. Its location outside the city center ensures easy access and parking.
Hotel with Outdoor Pool
This hotel provides an outdoor pool.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Hotel with Tennis Courts
Guest Reviews
Nestled conveniently close to Sun City and Pilanesberg National Park, Sundown Country Estate offers a perfect blend of accessibility and tranquility for travelers. Guests have consistently praised the location, highlighting its proximity to popular attractions like Sun City, which is just a short drive away. This makes it an excellent base for those attending events or exploring local tourist spots. The estate also benefits from being easy to find, situated right beside the main road and comfortably secluded for a peaceful stay.
Visitors appreciated the well-maintained facilities and the beautiful, expansive outdoor areas, including a relaxing pool area and gardens. The estate's setting not only facilitates easy navigation and access to the surrounding attractions but also provides a safe environment, perfect for a morning run or a tranquil retreat after a busy day exploring.
Furthermore, guests have noted that the location offers good value for money, making it an attractive alternative to staying directly in Sun City. The availability of professional and friendly staff adds to the overall appeal, ensuring a comfortable and pleasant experience. Whether for a quick overnight stop or a longer visit, Sundown Country Estate's strategic and scenic location effectively meets the diverse needs of its visitors.
Sundown Country Estate boasts an overwhelmingly positive reputation when it comes to its breakfast offerings. Accolades pour in from guests who describe the breakfast as great, amazing and even top-notch. Many highlight the delicious nature of the food, praising its preparation and variety. The breakfast buffet is frequently commended, although there have been mentions of it falling slightly short in terms of aesthetics. Yet, the quality and taste of the breakfast seem to overshadow these minor complaints. Some reviews point out the impressive Sunday breakfast feast and the rich, healthy options available.
While a few reviewers found room for improvement, such as in the inclusion of breakfast in the overall accommodation price or the availability of a buffet, the general consensus is that breakfast is a highlight of the stay. Guests enjoy a diverse range of meals and appreciate the cleanliness and quality of the breakfast served. For many, breakfast at Sundown Country Estate ends up being a memorable and delightful experience, often described as excellent and a highlight of their visit.
Visitors to Sundown Country Estate have had varied dining experiences at the hotel restaurant. While some guests enjoyed a varied menu with good quality and delicious meals, others found the food lacking in several instances. Highlights included tasty pizza, delicious nachos by the pool and a well-liked lamb curry. The desserts also received positive mentions and a couple of reviews praised the good service at the restaurant.
However, not all feedback was positive. Some guests criticized the food as horrific with complaints about hard pork ribs, soggy chicken wraps and tasteless bulk-prepared omelettes. The pizza base was mentioned negatively a few times. There were instances where guests found their food to be cold and some were dissatisfied with the lack of variety and the perceived expense.
Despite mixed reviews, the restaurant generally seems to offer a decent dining experience with some notable high points, though there are areas for improvement.
Sundown Country Estate offers a mixed experience when it comes to their room accommodations. A consistent highlight is the spaciousness of the rooms and chalets, which are often described as clean, neat and comfortable. Guests appreciate the availability of amenities such as fridges and microwaves, as well as the comfortable bedding. However, the decor feels outdated to some with furniture, bathrooms and certain fixtures showing their age.
Despite the overall cleanliness, some guests have encountered issues with missing amenities like towels, hangers and cleaning products. The absence of TVs and reliable WiFi in some chalets has also been noted. While large, the chalets sometimes lack the upkeep expected with reports of dodgy corridors, a poorly furnished interior and some maintenance lapses such as no electricity or hot water on occasion.
A notable downside is the inconsistency in room conditions, where certain facilities need an upgrade for better guest satisfaction. The hotel's beautiful surroundings and comfortable room sizes leave a positive impression, but improvements in room amenities and maintenance could elevate the overall guest experience.
At Sundown Country Estate, guests have shared mixed impressions regarding the quality of the beds. On the positive side, many reviewers have highlighted the comfort of the beds, frequently using descriptors like comfortable and comfy with some even elaborating on the very comfortable nature of the bedding and good sheets provided. For some, this high level of comfort appears to have stood out during their stay, making it a notable aspect of their visit.
However, a significant number of reviews indicate issues with bed comfort. Several guests have reported beds being uncomfortable, too small or simply not up to their expectations. Additionally, there have been mentions of old beds and a lack of basic amenities like mattress protectors.
While some travelers found the beds at Sundown Country Estate to be wonderfully comfortable, the varied experiences suggest that the hotel might benefit from evaluating the consistency of its bedding to enhance overall guest satisfaction.
Sundown Country Estate generally receives high marks for cleanliness with many guests praising the neat and tidy condition of the rooms and the property as a whole. The reviews highlight that the rooms are frequently described as clean and comfortable with the overall cleanliness meeting the guests' expectations. Some noted that the bathrooms and entire chalets were well-maintained and hygienic.
However, some areas need attention, such as occasional oversight in housekeeping, particularly in the bathrooms and carpets, which sometimes did not meet the cleanliness standards. There were isolated incidences of moldy smells in the bathrooms, old bedding and specific cleanliness issues in certain rooms and chalets. While many guests found the property clean, others pointed out a need for upgrades in the bathroom facilities and other room amenities to enhance the quality of the stay.
Overall, while the estate is predominantly clean with a welcoming environment, a few areas could benefit from more consistent housekeeping efforts and facility updates to ensure a uniformly positive experience for all guests.
At Sundown Country Estate, the staff has garnered significant praise for their exceptional friendliness and willingness to assist guests. Many guests highlighted the welcoming and super-friendly nature of the team, which includes receptionists, restaurant staff, security guards and the bar personnel. The overall service was often described as professional with staff consistently going above and beyond expectations to ensure a pleasant stay.
The reception team, including individuals like Ntobeko and Thato at the bar, were specifically mentioned for their excellence in handling situations and providing a welcoming atmosphere. The kitchen and dining teams also received commendations for good service and hospitality.
Despite some noted issues with a few receptionists who were not forthcoming with information and occasional lapses in staff behavior, the general consensus among guests was very positive. The helpful, responsive and courteous demeanor of most of the staff contributed significantly to guests' enjoyment and peace of mind while at the estate. Overall, the collective efforts of the friendly and accommodating staff played a crucial role in making the guests' experience at Sundown Country Estate memorable and pleasant.
Sundown Country Estate generally receives feedback that highlights significant issues with its WiFi service. Guests consistently mention the absence of WiFi, noting that they couldn't connect or access the internet during their stay. In instances where WiFi was available, it often proved to be slow or malfunctioning, rendering it challenging to use for work or streaming shows. Additionally, specific areas such as the chalets reportedly lack a reliable WiFi connection, compounding the inconvenience. Despite the occasional mention of WiFi presence, the overall consensus is that improvements are necessary to meet guests' expectations.
Sundown Country Estate features a variety of pools that are largely praised for their size and cleanliness with guests frequently noting the beauty of the central garden and surrounding pool area. The main swimming pool is described as both pleasant and relaxing, offering a serene environment complemented by views of the well-maintained rugby fields and garden. Guests appreciate the facility's efforts to ensure the pool is visible at night for safety reasons. Some guests have, however, reported occasional issues with pool maintenance, noting instances when the pool was not functional or was dirty. The estate includes a poolside view from some rooms and an outside bar, adding to the poolside luxury experience. Despite the high level of satisfaction with the pool area, a few visitors have mentioned that the estate might be overpriced. Additionally, it has been highlighted that there is a backup plan for power outages, ensuring continuous enjoyment of the facilities.
Sundown Country Estate provides parking that is conveniently located near accommodations, allowing guests to easily carry their baggage to and from their vehicles. Some guests noted that not all chalets have a paved parking area and mentioned that the car park lacks shaded spots. Occasional issues with the parking valet service were mentioned. Despite these points, the establishment is well-kept and clean with easy parking accessibility contributing to its overall functional amenities.
Families looking for a getaway will find Sundown Country Estate to be an accommodating option, as evidenced by guest reviews. The estate offers spacious family rooms and chalets that cater to the needs of even larger families. Many visitors highlight the kid-friendly environment and various activities available, which ensure that children have a good time.
Guests often mention the estate being a great place for a family trip, making it an ideal destination for visits with children, whether small families or larger groups. Activities such as swimming in the pool and horse riding are popular among young visitors. The tranquility and provisions for relaxation, such as picnic facilities, add to the overall family-friendly atmosphere.
Parents appreciate the excellent family accommodations and the environment conducive to relaxation and enjoyment with their kids. Although some reviews note deficiencies in the restaurant and a lack of activities for children, the general sentiment remains positive for a family outing.
Overall, Sundown Country Estate receives commendable evaluations for its capacity to host family trips comfortably and its commitment to providing a friendly and enjoyable stay for all ages.
Sundown Country Estate offers a range of amenities tailored for business travelers. The estate provides facilities suitable for work, including conference rooms and a business center that cater well to meeting and work requirements. The booking process is streamlined to be convenient for business stays and the property ensures that necessary work amenities, such as reliable wifi, are available.
While the reception team is highly customer-centric, creating a welcoming atmosphere, there are some areas that need improvement. Guests have reported that some frontline staff might lack competence, which could affect the service experience. Furthermore, entertainment options on the estate are limited, potentially making it less appealing for those seeking leisure activities after work hours. Additionally, there's no parking, which may be a consideration for those traveling by car.
For business travelers in the Pilanesberg area, Sundown Country Estate serves as a practical option with good fundamental services, although certain improvements could enhance the overall experience.
Sundown Country Estate offers a delightful outdoor pool experience. The pool area receives high praise for its cleanliness and spaciousness, creating a relaxing atmosphere for guests. Many visitors appreciate the well-maintained and nice pool, describing it as a great place to unwind. The close proximity of the pool area is convenient, allowing easy access for those seeking a refreshing dip. Guests often highlight the enjoyment their families, including children and grandchildren, find in the pool.
Accompanying the pool area, the outside bar enhances the relaxed ambiance, perfect for lounging with a good meal or drink. Activities like quad biking also add an element of fun to the outdoor experience. Despite an occasional concern about the swimming pool’s cleanliness, the general consensus is that Sundown Country Estate's pool area is a standout feature that garners positive reviews for its overall appeal and relaxing environment.
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Location
Visitors appreciated the well-maintained facilities and the beautiful, expansive outdoor areas, including a relaxing pool area and gardens. The estate's setting not only facilitates easy navigation and access to the surrounding attractions but also provides a safe environment, perfect for a morning run or a tranquil retreat after a busy day exploring.
Furthermore, guests have noted that the location offers good value for money, making it an attractive alternative to staying directly in Sun City. The availability of professional and friendly staff adds to the overall appeal, ensuring a comfortable and pleasant experience. Whether for a quick overnight stop or a longer visit, Sundown Country Estate's strategic and scenic location effectively meets the diverse needs of its visitors.
Breakfast
While a few reviewers found room for improvement, such as in the inclusion of breakfast in the overall accommodation price or the availability of a buffet, the general consensus is that breakfast is a highlight of the stay. Guests enjoy a diverse range of meals and appreciate the cleanliness and quality of the breakfast served. For many, breakfast at Sundown Country Estate ends up being a memorable and delightful experience, often described as excellent and a highlight of their visit.
Dinner
However, not all feedback was positive. Some guests criticized the food as horrific with complaints about hard pork ribs, soggy chicken wraps and tasteless bulk-prepared omelettes. The pizza base was mentioned negatively a few times. There were instances where guests found their food to be cold and some were dissatisfied with the lack of variety and the perceived expense.
Despite mixed reviews, the restaurant generally seems to offer a decent dining experience with some notable high points, though there are areas for improvement.
Rooms
Despite the overall cleanliness, some guests have encountered issues with missing amenities like towels, hangers and cleaning products. The absence of TVs and reliable WiFi in some chalets has also been noted. While large, the chalets sometimes lack the upkeep expected with reports of dodgy corridors, a poorly furnished interior and some maintenance lapses such as no electricity or hot water on occasion.
A notable downside is the inconsistency in room conditions, where certain facilities need an upgrade for better guest satisfaction. The hotel's beautiful surroundings and comfortable room sizes leave a positive impression, but improvements in room amenities and maintenance could elevate the overall guest experience.
Beds
However, a significant number of reviews indicate issues with bed comfort. Several guests have reported beds being uncomfortable, too small or simply not up to their expectations. Additionally, there have been mentions of old beds and a lack of basic amenities like mattress protectors.
While some travelers found the beds at Sundown Country Estate to be wonderfully comfortable, the varied experiences suggest that the hotel might benefit from evaluating the consistency of its bedding to enhance overall guest satisfaction.
Cleanliness
However, some areas need attention, such as occasional oversight in housekeeping, particularly in the bathrooms and carpets, which sometimes did not meet the cleanliness standards. There were isolated incidences of moldy smells in the bathrooms, old bedding and specific cleanliness issues in certain rooms and chalets. While many guests found the property clean, others pointed out a need for upgrades in the bathroom facilities and other room amenities to enhance the quality of the stay.
Overall, while the estate is predominantly clean with a welcoming environment, a few areas could benefit from more consistent housekeeping efforts and facility updates to ensure a uniformly positive experience for all guests.
Staff
The reception team, including individuals like Ntobeko and Thato at the bar, were specifically mentioned for their excellence in handling situations and providing a welcoming atmosphere. The kitchen and dining teams also received commendations for good service and hospitality.
Despite some noted issues with a few receptionists who were not forthcoming with information and occasional lapses in staff behavior, the general consensus among guests was very positive. The helpful, responsive and courteous demeanor of most of the staff contributed significantly to guests' enjoyment and peace of mind while at the estate. Overall, the collective efforts of the friendly and accommodating staff played a crucial role in making the guests' experience at Sundown Country Estate memorable and pleasant.
Wi-Fi
Pool
Parking
Family
Guests often mention the estate being a great place for a family trip, making it an ideal destination for visits with children, whether small families or larger groups. Activities such as swimming in the pool and horse riding are popular among young visitors. The tranquility and provisions for relaxation, such as picnic facilities, add to the overall family-friendly atmosphere.
Parents appreciate the excellent family accommodations and the environment conducive to relaxation and enjoyment with their kids. Although some reviews note deficiencies in the restaurant and a lack of activities for children, the general sentiment remains positive for a family outing.
Overall, Sundown Country Estate receives commendable evaluations for its capacity to host family trips comfortably and its commitment to providing a friendly and enjoyable stay for all ages.
Business
While the reception team is highly customer-centric, creating a welcoming atmosphere, there are some areas that need improvement. Guests have reported that some frontline staff might lack competence, which could affect the service experience. Furthermore, entertainment options on the estate are limited, potentially making it less appealing for those seeking leisure activities after work hours. Additionally, there's no parking, which may be a consideration for those traveling by car.
For business travelers in the Pilanesberg area, Sundown Country Estate serves as a practical option with good fundamental services, although certain improvements could enhance the overall experience.
Outdoor Pool
Accompanying the pool area, the outside bar enhances the relaxed ambiance, perfect for lounging with a good meal or drink. Activities like quad biking also add an element of fun to the outdoor experience. Despite an occasional concern about the swimming pool’s cleanliness, the general consensus is that Sundown Country Estate's pool area is a standout feature that garners positive reviews for its overall appeal and relaxing environment.
Yes, Sundown Country Estate has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Sundown Country Estate.
No, Sundown Country Estate doesn't allow dogs.
Yes, parking facilities are available at Sundown Country Estate.
Yes, Sundown Country Estate has a gym.
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