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Summary of reviewsStep House Hotel, situated in the picturesque village of Borris, offers a serene escape amidst the Irish countryside. Guests appreciate its idyllic location, which provides easy access to cultural sites like Borris House and serves as a perfect base for hiking and exploring the region. The quiet village ambiance adds to the relaxing charm for visitors seeking a peaceful retreat.
Breakfast at the hotel is a highlight, with guests praising the variety and quality of dishes prepared freshly to order. The inclusive dining accommodates dietary restrictions, such as gluten-free options, and is enjoyed in beautifully decorated spaces that offer a cozy morning setting. Despite some suggestions for improvements in hot options, the overall breakfast experience exceeds expectations.
The hotel's dinner options also shine, with guests lauding the excellent quality of meals in both the Bar-Brasserie and the on-site restaurant. The chef's culinary skills receive widespread praise, particularly for dishes like venison. The charming atmosphere, coupled with attentive service, enhances the dining experience, making meals at Step House Hotel memorable.
Accommodations at Step House Hotel are well-regarded for their spaciousness, comfort, and cleanliness. The rooms are described as elegant and immaculately clean, featuring large, comfortable beds. Many rooms offer balconies with stunning views, adding to the enjoyment of the stay. While some reviews mention the need for maintenance updates, the overall guest satisfaction remains high.
Cleanliness is a consistent strong point, with guests noting the spotless conditions throughout the hotel and spacious, well-organized rooms and bathrooms. While some minor updates could enhance the bathrooms further, the commitment to cleanliness contributes significantly to the positive experience.
The staff at Step House Hotel stand out for their friendliness and professionalism, often described as warm and accommodating. Guests frequently mention the exceptional service provided by the entire team, from the welcoming receptionist to the attentive bar and restaurant staff, highlighting the hotel's commitment to top-notch hospitality.
Though there are occasional issues with bedding, the majority of guests find the beds comfortable, often describing them as large and supportive, with clean, fresh linens enhancing the restful experience.
Overall, Step House Hotel delivers a delightful combination of scenic beauty, excellent dining, comfortable accommodations, and exceptional service, making it a favored choice for travelers seeking a relaxing and enjoyable getaway. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
4-Star Hotel
Room Types
Deluxe Double RoomThis double room features a tea/coffee maker. It has elegant décor, a 42-inch TV and a bathroom with a rainforest shower and complimentary toiletries.
Superior Double RoomThis double room features a tea/coffee maker, a satellite TV and spectacular views of Mount Leinster.
The marble bathroom has a rainforest shower and complimentary toiletries.
Two-Bedroom TownhouseThe unit has 3 beds.
Guest Reviews
9.0
Excellent
Location
Nestled in the charming village of Borris, Step House Hotel boasts a location that is both idyllic and functional. The picturesque setting offers a tranquil escape for those seeking a peaceful retreat surrounded by the beauty of the Irish countryside. With beautiful gardens and outdoor seating areas, guests can relax with a drink or a coffee while immersing themselves in the serene atmosphere. The hotel's proximity to Borris House and the bus route from Kilkenny makes it easily accessible and perfect for anyone interested in cultural sites or exploring the region. In addition, the location serves as an ideal base for hiking and walking enthusiasts, who will find the scenic landscape captivating. The quiet village offers a lovely venue for countryside enjoyment, culture, and leisurely strolls, appealing to those looking for a relaxing getaway.
Breakfast
Step House Hotel offers a breakfast experience that truly delights its guests with a variety of excellently prepared dishes. Many visitors praise the breakfast as delicious and of very good quality, with dishes being freshly prepared upon request. Guests particularly appreciate the ability to have their meals cooked to order, ensuring freshness and satisfaction. The hotel accommodates dietary restrictions well, with options for those who need gluten-free choices, making it an inclusive dining experience. The ambiance enhances the morning meal, with beautifully decorated spaces and an open fire providing a cozy start to the day. Although some felt that the hot options could be improved, overall, the breakfast consistently exceeds expectations with its wide selection and attention to detail, earning it a reputation as one of the best among guests who have enjoyed their stay at this lovely hotel.
Dinner
Step House Hotel emerges as a culinary gem for travelers seeking delightful dining experiences. Guests have consistently praised the magnificent evening meals, highlighting the superb quality of both the Bar-Brasserie and the on-site restaurant. The chef's expertise shines through, offering excellent food that surpasses expectations, with dishes such as venison receiving particular acclaim. The charming ambiance of the tavern and restaurant provides a perfect setting for a relaxing night away, where the attentive service enhances the dining experience. Not only is dinner a standout, but breakfast also impresses with its super delicious offerings. Guests appreciate the high-quality presentation and reasonable pricing of the bar food, noting its restaurant-level standards. Whether enjoying the beautiful meals over multiple nights or savoring an extraordinary culinary experience, Step House Hotel consistently delivers wonderful moments at the table.
Rooms
Step House Hotel's rooms receive high praise for their size, comfort, and aesthetic appeal. Guests frequently describe their accommodations as spacious, elegant, and immaculately clean, often highlighting the large, comfortable beds as a standout feature. Many rooms come with balconies, offering guests beautiful views that enhance the overall experience. The decor combines coziness with character, creating a warm and inviting atmosphere. Despite the overall positive sentiments, some reviews suggest that certain rooms could benefit from improved maintenance and updates. Additionally, the enjoyment of the hotel extends beyond the rooms, with guests also appreciating the excellent food and drinks available in both the bar and restaurant. Overall, Step House Hotel provides a comfortable and visually pleasing stay with a focus on guest satisfaction.
Beds
Step House Hotel offers a mixed experience when it comes to its bedding accommodations, yet many guests praise the overall comfort found in the rooms. The most frequent appreciation is directed towards the beds, described as gigantic and very comfortable, often accompanied by similarly praised pillows. Travelers consistently highlight the beds as one of the key elements of their stay, with some reviews noting sparkling white bed linen, emphasizing a sense of cleanliness and freshness.
However, there are a few instances where the condition of the beds and surrounding amenities did not meet expectations. A handful of reviews indicated discomfort due to concave mattresses or springs being noticeable, suggesting a need for bed or pillow replacements to maintain the high standards typically associated with the hotel. Additionally, some guests felt the rooms were drab and tired, with worn-out showers requiring upkeep and repair. Despite these occasional setbacks, the overall sentiment points to a comfortable sleeping experience for the majority of guests at Step House Hotel, complimenting their stay with restful nights.
Cleanliness
Step House Hotel consistently impresses guests with its high standards of cleanliness. The hotel is frequently described as being really clean and spotlessly clean throughout, offering guests peace of mind during their stay. Many remark on the spaciousness and cleanliness of the rooms and bathrooms, highlighting that the rooms are not only large but also bright and well-organized. One standout feature of the accommodation is the beautiful, spacious rooms that provide both comfort and relaxation. However, some guests have noted minor issues with the bathrooms, suggesting they could benefit from updating. Despite this, the commitment to cleanliness remains evident in guest feedback, with praises for spotless rooms contributing to an overall positive experience.
Staff
The Step House Hotel appears to be a beacon of hospitality, with its staff consistently praised for their friendliness, professionalism, and warm accommodating nature. Guests frequently highlight the team's ability to deliver exceptional service, describing interactions as pleasant and helpful. The receptionist's welcoming demeanor and the attentive service provided by the bar and restaurant teams stand out in particular, leaving a positive impression on visitors. Many reviews emphasize the charming and courteous nature of the staff, reinforcing the hotel’s reputation for providing top-notch service. The exceptional attention to guest needs, whether through warm welcomes or helpful guidance, seems to be a hallmark of the hotel experience, earning repeated commendations from delighted patrons.
No, Step House Hotel doesn't have any pool.
No, a spa isn't available at Step House Hotel.
No, Step House Hotel doesn't allow dogs.
No, parking facilities aren't available at Step House Hotel.