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Summary of reviewsBorrego Springs Resort and Spa provides a peaceful retreat just outside the charming town of Borrego Springs, perfectly situated near Anza-Borrego Desert State Park. Surrounded by breathtaking desert landscapes and picturesque views, the resort's serene and quiet atmosphere is complemented by clean and comfortable rooms. Guest rooms are spacious, well-maintained and comfortable with many featuring private balconies that offer stunning views of the desert and sunlit mountains.
A standout feature of the resort is the staff's friendliness and professionalism, consistently receiving high praise for their helpfulness and extensive local knowledge. The onsite dining experience at The Arches restaurant is highly regarded, especially for dinner with guests appreciating the delicious food, excellent service and charming ambiance.
The pool area at the resort is another highlight, described as large, clean and well-maintained with added amenities such as shaded cabanas, a heated pool and a jacuzzi enhancing the luxury feel. Guests also value the various spa services offered, noting the competitive pricing and relaxing massages, despite occasional complaints about limited operating hours.
While the resort excels in many areas, there are some points of contention. The breakfast, though often described as delicious, is not included with the stay and can be pricey. Additionally, the WiFi service has been a common source of frustration due to its slow and unreliable connectivity.
Despite some minor drawbacks, Borrego Springs Resort and Spa excels in offering a comfortable, scenic and tranquil escape in the desert with exceptional staff and amenities that contribute to a memorable stay. Show more
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Categories
Resort with Spa
Borrego Springs Resort and Spa features a spa. It offers treatments in a desert environment focused on relaxation and rejuvenation.
Resort for Honeymoon
Family Friendly Resort
Dog Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Outdoor Pool
Business Resort
Cheap Resort
Accessible Resort
Resort with Gym
Resort with Tennis Courts
4-Star Resort
Resort with Outdoor Pool
Resort with Heated Pool
Room Types
Queen Room with Two Queen BedsFeaturing a balcony, this room offers a feather bed linens, plush bathrobes and free pink grapefruit bath toiletries. A seating area with a flat-screen cable TV with pay per view channels is offered.
King Room with Sofa BedFeaturing a patio or a balcony, this room offers a feather bed linens and free pink grapefruit bath toiletries. A seating area with a flat-screen cable TV with pay per view channels is offered.
King Suite with Sofa BedFeaturing a balcony or a patio, this spacious suite provides a separate bedroom with a flat-screen TV, a feather bed linens, plush bathrobes and free pink grapefruit bath toiletries. Another flat-screen TV is offered in the separate living room.
Guest Reviews
8.2
Very Good
Location
Nestled just outside the charming town of Borrego Springs, Borrego Springs Resort and Spa offers a peaceful retreat in a stunning location. The resort's proximity to Anza-Borrego Desert State Park makes it an excellent base for exploring the breathtaking desert landscape. Guests appreciate the quiet serenity of the area, noting the clean, comfortable rooms and the overall beauty of the grounds.
Located on an old golf course, the resort boasts picturesque views, including sunsets over the desert and sunlit mountains as seen from private patios or balconies. The beautiful pool and well-kept grounds further enhance the tranquil ambiance. Despite being in the middle of the desert, the resort's location is described as convenient for getting to town and nearby attractions, making it a great choice for anyone looking to explore the region.
Additionally, the staff stands out for their friendliness and extensive knowledge of the area. Although the resort provides a serene and relaxing environment, the onsite restaurant, The Arches, offers a convenient dining option, although some guests mentioned challenges in finding other open restaurants nearby due to outdated information.
Overall, Borrego Springs Resort and Spa combines comfort, stunning desert views and a peaceful atmosphere, making it a favored destination for those seeking a soothing desert escape.
Breakfast
Guests at Borrego Springs Resort and Spa have mixed feelings about the breakfast offerings of the hotel. While some commend the breakfast as amazing, excellent and delicious, others find it to be a bit on the pricey side. Many guests are disappointed that breakfast is not included, especially considering the room rates. There are also mentions of breakfast options being unavailable during the week and certain amenities falling short of expectations. Despite this, the restaurant's breakfast service and food generally receive positive remarks with one guest highlighting that both breakfast and dinner at the restaurant were very good.
Dinner
The dining experience at Borrego Springs Resort and Spa's Arches restaurant received widespread praise in guest reviews. Guests consistently highlighted the great food and wonderful service provided at the restaurant. The dinner menu, although somewhat limited, offered a variety of well-cooked dishes such as excellent steaks, salmon and burgers that guests found quite satisfying. Compliments extended to the quality of the wine selection and the deliciousness of the food with many guests enjoying all their dinners at the Arches during their stay.
While the restaurant was considered somewhat pricey, the quality of both the food and service justified the higher cost for many. The staff received accolades for being excellent and fast in their service, adding to the overall positive dining experience. Dining at the Arches was also seen as particularly enjoyable due to the great views and classy ambiance of the restaurant. The consistency in positive feedback positions the Arches as a significant highlight of stays at the resort.
Rooms
At Borrego Springs Resort and Spa, guests frequently praise the rooms for their spaciousness and cleanliness. Many guests describe the rooms as very large, often highlighting the ample size as a standout feature. The king suites, in particular, offer an impressive amount of space, including a living room area, large TV and plenty of storage with dressers and closets.
Comfort is another much-appreciated aspect with guests noting the beds as comfortable and the overall room atmosphere as welcoming. The inclusion of practical amenities like small refrigerators, coffeemakers and separate sink zones adds to the convenience and comfort of the stay.
Balconies seem to be a common and appreciated feature, offering airy spaces and good views. Despite some comments about the rooms feeling slightly outdated, the general consensus points towards a satisfactory stay in terms of cleanliness and roominess. The rooms manage to balance functionality with a sense of spaciousness, making it a pleasant choice for travelers seeking a comfortable and quiet retreat.
Beds
Visitors to Borrego Springs Resort and Spa frequently praise the comfort of the beds. Many guests have described the beds as very comfortable, super comfy and even the most comfortable beds they have ever slept in. Words like fluffy and comfortable are repeated often, highlighting the abundance of pillows and comfortable linens. There have been some concerns, though; a few guests noted issues such as beds being bouncy, mattresses feeling too soft or hard and some beds being uncomfortably spongy or noticeably old. A couple of reviews mentioned beds not being made up properly and needing more clean towels. Despite these occasional drawbacks, the overall consensus leans towards a positive experience with the beds at the resort.
Cleanliness
The Borrego Springs Resort and Spa boasts numerous positive reviews highlighting its cleanliness. Many guests frequently describe the rooms as clean, neat and comfortable. The updated and spacious rooms often stand out with praises for being impeccably maintained. Visitors appreciate the clean and well-maintained grounds, along with the quiet and peaceful ambiance, making for an enjoyable weekend getaway. The facilities, including the pool and hot tub, are also noted for their cleanliness and availability.
However, a few concerns were raised regarding certain aspects of cleanliness around the pool area and some specific room issues like unpleasant odors and outdated bathrooms. Instances of oversight, such as a dirty ironing board and an ignored dead grasshopper, were noted. Despite these minor shortcomings, the vast majority of guests found the resort to be a very clean, comfortable and tranquil retreat.
Staff
At Borrego Springs Resort and Spa, a common thread is the consistent praise for the staff. Many guests describe the staff as very friendly, helpful and accommodating, often highlighting their kindness and professionalism. The front desk personnel are often noted for their attentiveness and efficiency, providing a fast and friendly check-in experience.
The restaurant staff, particularly at The Arches, is frequently mentioned for their friendliness with special recognition for head waiter Juan, who is known to go above and beyond in service. The bartenders also receive high marks for their excellent service.
Despite these overwhelmingly positive reviews, a few guests have experienced less favorable interactions, describing some staff members as grumpy or unhelpful. However, these instances seem to be exceptions rather than the norm. Overall, the staff at Borrego Springs Resort and Spa contributes significantly to the welcoming and comfortable atmosphere of the establishment.
Wi-Fi
Guests at Borrego Springs Resort and Spa have expressed consistent dissatisfaction with the hotel's WiFi service. Many found the internet to be excessively slow, at times rendering it unusable. Connectivity issues appear frequent with several mentioning intermittent access and poor signal strength. Some reported that the WiFi was either weak or almost nonexistent. Security concerns about the internet service were also raised by guests. Overall, the slow and unreliable internet connectivity seems to be a significant drawback for those staying at this resort.
Spa
The Borrego Springs Resort and Spa offers a refreshing pool and spa experience. Guests have noted that the spa services, such as massages, are very nice and competitively priced. When open, the spa is accommodating to visitors. However, it has limited hours, primarily available on weekends, which may be inconvenient for some. Additionally, the spa's cleanliness has been a concern for a few guests. Despite some issues, such as noisy air conditioning and occasional closures, the spa's services are generally appreciated when available.
Pool
The Borrego Springs Resort and Spa offers a pool area that guests have widely praised for its quality and amenities. The pool itself is described as large, clean and well-maintained, providing ample space for swimming and relaxation. The addition of shaded cabanas is noted as a nice touch, enhancing the comfort of the pool area. Guests appreciate the heated pool, which allows for enjoyment even during colder months and some have specifically mentioned the option to swim at night as a positive feature.
Additionally, the resort boasts multiple pools, including a jacuzzi and a large spa pool, ensuring that visitors have a variety of experiences to choose from. Facilities like a chair lift for accessibility and plenty of lounge chairs around the pool area contribute to a welcoming environment for all guests.
While the majority of reviews highlight the pool's cleanliness and well-maintained state, there are occasional mentions of times when the pool could be cleaner or when the deck needed resurfacing. However, these comments do not appear to overshadow the overall positive reception of the pool area.
Set in a quiet and scenic location with added amenities such as tennis courts and well-maintained landscaping, the Borrego Springs Resort and Spa’s pool area emerges as a standout feature for a relaxing and enjoyable stay.
Yes, Borrego Springs Resort and Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Borrego Springs Resort and Spa.
Yes, Borrego Springs Resort and Spa welcomes dogs.
No, parking facilities aren't available at Borrego Springs Resort and Spa.