What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
One-bedroom apartments. Number: 6
Two-bedroom apartments. Number: 2
Please suggest which room type a family with one child should choose and where the child will sleep: The one-bedroom apartment has an additional bed in the living room.
Please suggest which room type a family with two children should choose and where the children will sleep: The one-bedroom apartment has an additional bed and a sofa bed in the living room.
Please suggest which room type a family with three children should choose and where the children will sleep: We can provide an extra bed in the living room for the 3rd child.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: The baby cots are provided and they are free of charge.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: The baby cots are provided and they are free of charge.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: The baby cots are provided and they are free of charge.
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 11:30
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? No
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Restaurant
Has the hotel closed during the pandemic? Yes Reopening Date: December, 21 2020
Double or Twin RoomWith a cable TV and a private bathroom.
Apartment1 bedroom, living room with kitchen area.
SuiteOne big room with seating area and sofa bed.
ChaletFeaturing a private entrance, this spacious chalet also is comprised of 1 living room, 6 separate bedrooms and 6 bathrooms with a shower. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and a microwave. The chalet offers a seating area, a dining area, an electric kettle, a flat-screen TV with cable channels, as well as mountain views. The unit offers 15 beds.