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Summary of reviewsHotel Villa Ems in Borkum garners impressive reviews, particularly praised for its exceptional location, delightful breakfasts and comfortable accommodations. Positioned right in the heart of Borkum city and directly opposite the train station, its central location makes it highly accessible and convenient for exploring the island. Guests appreciate the hotel's proximity to major attractions, shopping areas and the beach, which is just a ten-minute walk away. The blend of lively city vibes and serene beaches adds to the appeal.
The breakfast offerings stand out as a highlight, often described as rich, delicious and well-prepared. The breakfast buffet provides a variety of options that cater to diverse tastes, including special requests like vegan options. The breakfast room’s cozy and beautiful ambiance further enhances the experience.
The hotel's rooms successfully merge historic charm with modern comforts. Guests find the rooms stylishly furnished, extremely clean and equipped with essentials like refrigerators and kettles. Despite some rooms being small and mentioning narrow entrances and smaller bathrooms, the overall experience is cozy and pleasant. Suites with spacious living areas are ideal for families. The general sentiment towards cleanliness is positive with the hotel maintaining high standards throughout.
Staff at Hotel Villa Ems are consistently highlighted for their exceptional friendliness and attentiveness. Reviews frequently praise the team, including the owner and manager, for being accommodating, courteous and helpful, contributing to a warm and inviting atmosphere.
Beds at Hotel Villa Ems receive high marks for their comfort with many guests enjoying restful sleep on firm mattresses. While some find the beds a bit small or note practical inconveniences, the overall feedback is positive regarding the quality of sleep.
In summary, Hotel Villa Ems provides a well-rounded, positive experience for guests, marked by its prime location, delightful breakfast offerings, clean and comfortable rooms and exceptional service from a friendly staff. Show more
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Categories
3-Star Hotel
This 3-star hotel offers room service and free WiFi. The hotel is located near the Wellness and adventure water park Gezeitenland and Borkum Harbour.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Small Hotel
Room Types
Single RoomOffering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and heating. The unit has 1 bed.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
SuiteThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features a tea and coffee maker, a seating area, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
ApartmentThis spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 2 beds.
Economy Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Hotel Villa Ems boasts an exceptional location that receives high praise from its guests. Situated right in the heart of Borkum city, it is directly opposite the train station, making it easily accessible. Its central position allows for convenient exploration of the island with tourist destinations, shopping and leisure opportunities all within walking distance. Guests highlight the hotel's proximity to the beach, barely a ten-minute stroll to the promenade, perfect for both brief and extended stays. The prime location also places it near the pedestrian zone and the old town center, offering the best of both worlds—lively city vibes and serene beaches. The friendly and helpful staff adds to the pleasant experience, making Hotel Villa Ems an ideal starting point for visitors looking to explore Borkum comfortably and conveniently.
Breakfast
Hotel Villa Ems stands out when it comes to their breakfast offerings, earning a resounding chorus of praise from guests. Many reviews highlight the breakfast as being rich, delicious and very well-prepared. The breakfast buffet is noted for its variety and plentiful options, ensuring that there’s something to suit every taste.
Guests particularly appreciate the diverse and appealing selection, mentioning everything from fresh fruit salads to pancakes and scrambled eggs. The breakfast room itself has garnered admiration for its coziness and beautiful ambiance with some noting that it adds to the overall breakfast experience.
Although the breakfast typically receives high marks, a few reviews suggest room for improvement in terms of variety and modernization. Nevertheless, special requests are accommodated, including vegan options, which underscores the attention to guest preferences.
Overall, the breakfast at Hotel Villa Ems is frequently described as top-notch with many guests looking forward to it every morning. The excellent price-performance ratio also adds to its appeal, making it clear that the hotel takes pride in offering a breakfast that leaves nothing to be desired.
Rooms
Hotel Villa Ems, situated conveniently near the train station of Borkum, is a charming mix of historic architecture and modern comforts. Guests appreciate the beautifully renovated old villa, highlighting the preservation of its historic charm with clever integration of old furniture into the lovely and modernized interiors. Despite some rooms being notably small, they are described as cozy, stylishly furnished and extremely clean. Each room is equipped with essentials like refrigerators and kettles and comforts include cozy beds and thoughtful decorating touches.
The hotel encompasses a variety of room sizes with some suites offering spacious living areas, ideal for families or those wanting extra room. The suite is particularly noted for its ample storage space. However, a few guests mention the narrow entrances and smaller bathrooms as minor inconveniences.
Guests value the warm and familial atmosphere, contributed by friendly and helpful staff, especially in the breakfast room. Despite the occasional critique of room cleaning frequency and sizes, the reviews largely celebrate the tasteful renovations and overall pleasant experience offered by Hotel Villa Ems.
Beds
Hotel Villa Ems receives high marks for its beds, which many guests find very comfortable. The beds often feature firm mattresses that contribute to a restful night's sleep. Phrases like "very comfortable beds," "the beds were a dream," and "bed was great" are common in reviews. Comfortable and good beds are repeatedly praised, indicating consistency in quality.
However, some guests noted that the beds were small with terms like "comfortable but small bed" and "bed much too small." There are also mentions of practical inconveniences, such as the beds being pushed against the wall or the lack of reading lamps for the second person. Additionally, the bedroom design sometimes caused issues, like doors not opening fully due to the bed's length and the presence of only two small shelves next to the beds. Despite these occasional critiques, the general sentiment towards the beds at Hotel Villa Ems is largely favorable.
Cleanliness
Hotel Villa Ems stands out for its impeccable cleanliness, consistently making a very clean and well-kept impression. Guests frequently highlight the hotel's pleasant and extremely clean environment, appreciating the ideal cleanliness standards maintained throughout. The rooms are tastefully decorated and freshly renovated, adding to the overall sense of newness and cleanliness. While the general sentiment is positive with rooms described as very clean, there are occasional remarks indicating that the bathroom cleanliness, particularly the sink and toilet, could be improved. Nonetheless, the overall feedback reinforces that Hotel Villa Ems excels in providing a clean and quiet stay for its guests.
Staff
The reviews consistently highlight the exceptional friendliness and attentiveness of the staff at Hotel Villa Ems. Guests repeatedly praise the team for being very accommodating, helpful and courteous. The hotel's owner and manager are described as exceptionally nice and approachable with one guest specifically noting the owner's great flexibility in accommodating extra requests. The landlady is mentioned specifically for her accommodating and friendly demeanor, contributing to a warm and inviting atmosphere.
Guests appreciate the personal and courteous service provided with several reviews noting that the staff is not only professional but also considerate and discreet. The reception experience is often described as warm and exceptionally inviting, setting a positive tone for the guests' stay.
The overall environment, including the beautifully renovated interiors and nicely planted entrance area, complements the high level of service. Guests feel genuinely cared for, thanks to the consistently friendly, kind and helpful nature of both the staff and the owner. This positive and personal touch appears to significantly enhance the guest experience at Hotel Villa Ems.
No, Hotel Villa Ems doesn't have any pool.
No, a spa isn't available at Hotel Villa Ems.
No, Hotel Villa Ems doesn't allow dogs.
No, parking facilities aren't available at Hotel Villa Ems.