4-Star HotelSummary of reviews related to the '4 Star' categoryHotel NORTH STORY - Luxury Chalet - Apartments & rooms offers a mixed four-star experience that balances modern amenities and superior comfort with some areas needing refinement. Guests consistently highlight the top-notch facilities, noting the hotel’s modern design and spacious, new rooms with tasteful decorations. Comfort is frequently praised with many guests finding the accommodations super clean and exceedingly comfortable.
The hotel’s wellness amenities, including the pool, jacuzzi and sauna, are notably excellent with the cleanest swimming conditions enhancing the overall experience. The cozy spa area adds to the relaxing atmosphere, offering a retreat-like feel.
The culinary offerings, particularly breakfast, receive high marks for their variety and quality. Despite the buffet being relatively small, guests appreciate the daily changes and the high-quality ingredients. The luxurious touch extends to these aspects, showing thoughtful attention to detail.
While many aspects of the hotel align with four-star expectations, some guests feel it does not fully meet this standard, citing room cleanliness issues and an overall mismatch with the advertised luxury level. Despite these criticisms, the majority view NORTH STORY as a very good hotel, especially for those seeking comfort in northern CG with standout features like stunning views and an exemplary staff rounding out the experience.
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