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Summary of reviewsPremiere Classe Bordeaux Nord - Lac offers a strategically convenient location, especially for travelers with vehicles and those attending nearby events like concerts or conferences at the Matmut Stadium and exhibition center. The hotel’s proximity to the motorway network and public transportation, including tram stops, ensures accessibility to downtown Bordeaux, while its position away from the city’s hustle and bustle provides a tranquil environment. The surrounding area may feel industrial and desolate, yet the convenience of nearby restaurants and leisure facilities is appreciated.
Guests find value in the hotel's breakfast, which, despite being basic, is adequate and reasonably priced. The buffet includes simple items like bread, jams and yogurt with both cold and hot options, ensuring satisfactory quality for travelers.
The rooms receive mixed reviews; they are noted as small, outdated and in need of renovation. Cleanliness issues, such as dirty bathrooms and rooms, mold and grime, are frequently mentioned. Some, however, find the rooms functional for a short stay and occasionally comfortable, particularly highlighting clean bedding.
Cleanliness remains a significant concern across many reviews with multiple complaints about unclean rooms and communal areas. Despite some instances of clean albeit dated accommodations, many guests call for urgent improvements in both hygiene and maintenance.
The hotel staff receive high praise for their friendliness, professionalism and efficiency. Guests feel warmly welcomed and well-attended by a team capable of multilingual communication and proactive assistance. This positive interaction significantly enhances the overall experience.
Wi-Fi services at the hotel present a mixed experience; while some guests report strong and reliable connections, others face issues with poor signals or complete lack of connectivity. The praise for cleanliness extends to Wi-Fi, reinforcing the importance of maintaining high standards in all aspects.
Parking at the hotel is frequently praised for its convenience, spaciousness and security. Free parking and well-maintained, secure parking lots add considerable value for guests, though some concerns about the condition and availability of parking spaces are occasionally noted.
Families find the hotel to be a favorable option due to family-friendly accommodations and overall cleanliness. The serene location and presence of amenities ensure a comfortable stay, though safety concerns for families do arise.
Bedding receives generally positive reviews with many describing the beds as comfortable and clean, contributing to a restful stay. Some guests, however, report issues with bed comfort and maintenance, indicating a need for quality control.
Pet owners appreciate the hotel’s dog-friendly environment, welcoming both small and large pets. The accommodation is kept clean, providing a comfortable stay for pets and their owners. Features like the tidy dog corner enhance the experience for those traveling with animals.
Overall, Premiere Classe Bordeaux Nord - Lac offers a budget-friendly, accessible stay with remarkable staff and convenient amenities, though potential visitors should be prepared for basic accommodations and manage their expectations regarding cleanliness and room quality. Show more
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Categories
Cheap Hotel
This hotel offers budget-friendly accommodations near the Bordeaux Lac area. It provides basic amenities for a comfortable stay without unnecessary frills. Its location offers convenient access to the lake area and surrounding attractions.
Hotel near Vineyards
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Room Types
Single RoomAn air-conditioned room with a flat-screen TV and free Wi-Fi access.
Double RoomAn air-conditioned room with a flat-screen TV and free Wi-Fi access.
Twin RoomAn air-conditioned room with a flat-screen TV and free Wi-Fi access.
Guest Reviews
6.1
Rated
Location
Premiere Classe Bordeaux Nord - Lac has a noteworthy location that caters primarily to those with vehicles and those attending events at nearby venues. Its position close to the Pont d’Aquitaine and the motorway network makes it incredibly accessible for travelers on road trips or those with their cars, ensuring quick entry and exit from Bordeaux. The hotel’s proximity to the Matmut Stadium and the exhibition center is frequently highlighted, making it a perfect choice for concert-goers and conference attendees.
Public transportation is also reasonably convenient with tram stops a short walk away, facilitating straightforward access to downtown Bordeaux. Though the immediate area is described as industrial and somewhat isolated, it offers tranquility and quietness away from the city’s hustle and bustle. Guests appreciate the proximity to restaurants and leisure facilities, contributing to a more comfortable stay.
However, it's worth noting that the area can feel desolate and lacks in cleanliness according to some with a few mentions of it feeling unsafe. Despite these concerns, the hotel remains a strategic choice for short stays, especially for those attending events or passing through Bordeaux.
Breakfast
The breakfast at Premiere Classe Bordeaux Nord - Lac receives mixed reviews, though many guests highlight its good value for money. The buffet offers a basic but adequate selection, featuring items such as bread, jams, yogurt, cereals and croissants. Often described as simple and decent, the breakfast is praised for including both cold and some hot options, although some guests wished for a broader variety, including cold meats and fruits. Despite a few criticisms of limited choices and occasional quality issues, such as stale croissants and poor coffee, the breakfast is widely appreciated for its reasonable pricing and ample portions. The overall consensus is that while the breakfast might lack diversity and some finer elements, it provides satisfactory quality and variety, making it a good deal for travelers.
Rooms
The rooms at Premiere Classe Bordeaux Nord - Lac have received mixed feedback from guests. Many reviews highlighted the small and cramped size of the rooms and bathrooms, noting that they offer minimal space which can feel suffocating and impractical for more than a short stay. While some guests found the rooms functional and adequate for a one-night stopover, the prevailing sentiment is that the rooms are outdated and in need of significant renovation.
Cleanliness appears to be a recurring issue with multiple reports of dirty bathrooms, mold and grime. Instances of broken fixtures and insufficient room equipment, such as a lack of kettles and extra pillows, were also commonly noted. Noise complaints are frequent with poor sound insulation allowing sounds from other rooms and the street outside to travel easily, making for a potentially disruptive stay.
Despite the basic and tired state of the rooms, some guests did find them acceptable and occasionally noted elements of comfort, such as the bedding. The hotel is situated far from the town center, which might appeal to travelers looking for a quieter location, though the views, often of air conditioners or landfills, detract from the experience.
Overall, while the rooms at Premiere Classe Bordeaux Nord - Lac may serve in a pinch for a brief, budget-oriented stay, many guests recommend potential visitors manage their expectations and be prepared for a no-frills, basic accommodation experience.
Beds
The 'Premiere Classe Bordeaux Nord - Lac' offers a variety of experiences when it comes to bedding and sleep quality. Guests have frequently highlighted the comfort of the beds with many describing the mattresses as comfortable and mentioning good, clean bedding. Several reviews consistently note the coziness of the beds, using terms like comfy, cozy and even very comfortable. Cleanliness levels of the bedding are also often praised with clean sheets and fresh linens making a positive impression.
However, some guests have faced issues, such as uncomfortable or hard beds and a few reports of broken or poorly maintained bed bases. Instances of stained mattresses and dirty sheets were mentioned but seemed less common. Overall, while the experiences with the beds have been mixed, the general consensus skews towards comfort and cleanliness, making it suitable for a restful stay.
Cleanliness
The reviews of Premiere Classe Bordeaux Nord - Lac highlight a significant need for improved cleanliness throughout the hotel. Multiple guests pointed out issues like dirty rooms, moldy bathrooms and general maintenance problems. Specific complaints included stained sheets, hair in various places, uncleaned floors, grimy shower curtains and noticeable mold on tiles and ceilings. Many found the rooms dusty with some even mentioning the presence of cockroaches and mice. The communal areas also suffered from a lack of cleanliness with dust and dirt prevalent.
While a few reviews noted that rooms were clean but dated, the overwhelming consensus indicated hygiene was a serious concern with rooms and bathrooms often described as very dirty or unclean. Guests felt that the cleaning service was insufficient and erratic, occasionally only making the bed without other necessary tasks. These issues extended to the building itself, which many described as outdated and in need of a thorough renovation.
In summary, guests called for an urgent improvement in both cleaning standards and overall maintenance to meet acceptable hygiene levels.
Staff
Guest reviews of Premiere Classe Bordeaux Nord - Lac reveal that the hotel staff frequently receive high praise for their friendliness, professionalism and efficiency. Many reviewers noted the warm and welcoming reception they experienced upon arrival. The staff were highlighted for being kind, courteous and always ready to help with several guests specifically mentioning the responsiveness and attentiveness of both the reception and housekeeping teams.
Additionally, guests appreciated the ability of some staff to communicate in multiple languages, which added to the overall positive experience. The welcoming spirit and proactive attitude of the employees made a significant impression, contributing to a pleasant atmosphere. Remarkably, the supportive nature of the staff exceeded expectations for many.
However, there were a few mentions of inefficiencies at the reception desk and occasional shortages of staff during check-in, which could be areas for improvement. Despite these occasional lapses, the overall sentiment conveyed through the reviews underscores a highly satisfactory interaction with the hotel personnel, making the staff one of the standout features of the Premiere Classe Bordeaux Nord - Lac.
Wi-Fi
Premiere Classe Bordeaux Nord - Lac presents a mixed experience regarding its wifi service based on guest reviews. While many guests appreciated the reliable and strong wifi connection in the rooms, noting the wifi access to be very fast and without issues, others reported significant problems. Some guests found the wifi connectivity quality poor with weak signals in public areas and in some rooms. There were also instances where the wifi did not work at all with some guests being unable to even turn on the hotel's wifi. Despite these varying experiences with the internet, the hotel consistently receives praise for its cleanliness. Guests highlighted the clean bedding, rooms, showers and overall atmosphere, emphasizing the clean surroundings and well-maintained facilities including bathrooms, tables, carpets and dispensers. The attention to cleanliness extends to all areas of the hotel, making it a pleasant stay for those prioritizing hygiene.
Parking
The parking at Premiere Classe Bordeaux Nord - Lac receives praise from guests for numerous positive aspects. The convenience and ease of parking are frequently highlighted with guests appreciating the ample and spacious parking spots, including areas suitable for larger vehicles like campers. The hotel's parking arrangement includes free parking, adding considerable value for guests. A high level of security is noted with the parking lot being fenced, gated and closed at night, increasing guests' sense of safety and security. The lot is also described as clean and well-maintained, contributing to a positive overall experience.
However, some concerns are mentioned regarding the condition and adequacy of the parking facilities. While the majority of feedback points to a secure and spacious environment, a few guests have found the parking to be in poor condition or inadequate at times. Issues such as the parking lot being full or not well-maintained have been noted. Despite these occasional drawbacks, the prevailing sentiment from guests remains favorable, particularly highlighting the benefits of the free, secure and convenient parking provided by the hotel.
Family
Located in the serene environment of Bordeaux Nord, Premiere Classe Bordeaux Nord - Lac has garnered positive feedback from guests for its favorable amenities for families. The hotel offers family-friendly accommodations such as family rooms and cabins, ensuring ample space for everyone. Cleanliness is a strong suit with guests noting the pristine condition of rooms, beds and shared facilities, including clean couches and modern furniture. The dining area is well-maintained, featuring clean dishes, silverware and breakfast tables. Despite these positives, there are some concerns about safety for families. Overall, the hotel provides a comfortable and clean stay in a quiet location, but potential guests should consider all aspects when planning their visit.
Dog Friendly
Premiere Classe Bordeaux Nord - Lac offers a welcoming and dog-friendly environment for travelers accompanied by their furry friends. Pets are accepted, making it accommodating for those traveling with dogs or cats. Guests have noted the presence of dogs that greet them upon arrival, adding to the hospitable atmosphere. The hotel is open to both small and larger pets, though an extra charge for dogs applies.
Cleanliness is a standout feature with reviews highlighting the immaculate condition of the rooms, garden, lounge set, walkways and surrounding areas. The hotel maintains a cleanly environment, providing a comfortable stay for both pets and their owners. There is a specific dog corner that is kept tidy, enhancing the experience for pet owners.
While some guests mentioned a lack of specific accommodations for pets, the overall sentiment is that the hotel is a pet-friendly place where pets are always welcome. The ease of settling in with pets has been positively noted, reflecting the hotel’s accommodating nature towards animals. This makes Premiere Classe Bordeaux Nord - Lac a favorable choice for pet owners looking for a clean and welcoming stay.
No, Premiere Classe Bordeaux Nord - Lac doesn't have any pool.
No, a spa isn't available at Premiere Classe Bordeaux Nord - Lac.
Yes, Premiere Classe Bordeaux Nord - Lac welcomes dogs.
Yes, parking facilities are available at Premiere Classe Bordeaux Nord - Lac.
No, Premiere Classe Bordeaux Nord - Lac doesn't have a gym.