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Summary of reviewsNovotel Bordeaux Centre Gare Saint Jean emerges as a commendable choice for travelers due to its exemplary location and high standards across several categories. Positioned just a short walk from Gare Saint Jean and conveniently connected to Bordeaux’s city center via a nearby tram stop, the location is ideal for those seeking ease of access to both the train station and the city's attractions, while enjoying a peaceful stay away from the hustle and bustle.
The breakfast service stands out for its variety and quality, providing a generous array of savory and sweet options that cater to diverse tastes. Despite some guests noting it as overpriced or inconsistent with four-star expectations at times, it remains a favored aspect of the stay for many.
When it comes to dining, the dinner atmosphere receives praise for its pleasant ambiance and balanced, delicious meals. Friendly and efficient restaurant service enhances the experience, though the limited menu and restricted dining hours during weekends are areas for improvement.
The rooms are well-regarded for their modernity, cleanliness and spaciousness. Amenities like Nespresso machines and soundproof windows contribute to a comfortable and quiet stay, despite minor issues like occasional low shower pressure or restricted access to terraces. The hotel's dedication to cleanliness is consistently noted with both rooms and common areas meticulously maintained.
The staff at the hotel are a highlight, characterized by their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience. Consistent positive feedback underscores the team’s ability to create a welcoming atmosphere and provide exceptional service.
Free Wi-Fi is another appreciated feature, generally receiving positive remarks for its strong and reliable connection, despite occasional slow speeds or repeated log-ins. The parking facilities also add convenience, offering a secure and ample underground garage that is highly valued by guests.
Families find the hotel accommodating with a range of child-friendly activities and spacious family rooms, making it a comfortable and safe environment. The hotel's focus on providing for families is reflected in their thoughtful amenities and welcoming atmosphere.
Beds at Novotel Bordeaux Centre Gare Saint Jean receive frequent acclaim for their comfort and quality, ensuring restful nights for guests. The spacious rooms and quiet ambiance further support a rejuvenating stay.
Considering its four-star status, the hotel largely meets or even exceeds expectations in terms of service quality and amenities. While some guests suggest it could be rated as a high-quality three-star hotel due to certain aspects, the general consensus is that Novotel Bordeaux Centre Gare Saint Jean provides a thoroughly pleasant and comfortable experience.
In summary, Novotel Bordeaux Centre Gare Saint Jean is highly recommended for its convenient location, excellent service, modern and clean rooms and welcoming atmosphere. Its appeal extends to both individual travelers and families, making it a strong option for anyone visiting Bordeaux. Show more
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Categories
Hotel with Parking
This hotel is equipped with necessary parking amenities. Guests can find parking available on the premises.
EV charging stations
Hotel with EV Charging Stations
This centrally located hotel offers modern accommodations and easy access to transportation. It includes EV charging stations for guests. The combination of convenience and sustainability makes it a practical choice.
4-Star Hotel
This hotel is ideally located near the train station in Bordeaux, offering convenience for travelers. Its comfortable accommodations and well-equipped facilities make it a practical choice.
Hotel near Vineyards
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Classic Double RoomThis room features free Wi-Fi access, a flat-screen TV with satellite channels and a private bathroom with a bath tub or a shower. It also offers air conditioning and a courtesy tray.
Privilege King Room with TerraceThis room features free WiFi access, a flat-screen TV with satellite channels, a Nespresso machine, an I-Phone dock and a private bathroom with a bath tub or a shower. It also offers air conditioning, a courtesy tray and a terrace.
Superior Room with One Double Bed and SofaOffering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Classic Double Room with Sofa BedFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Novotel Bordeaux Centre Gare Saint Jean boasts an exceptionally convenient location for travelers. Situated just a short walk from the main train station, Gare Saint Jean, the hotel is also closely connected to Bordeaux’s city center via a nearby tram stop. Guests frequently comment on the ease of access to both the train station and the city center, making it ideal for those arriving by train or planning to explore the city.
Public transportation is a breeze from this hotel with trams stopping right outside and providing quick routes to central Bordeaux. You can reach the bustling city center in just a few tram stops or opt for a leisurely walk that takes around 20 minutes. Despite its proximity to major transit hubs, the hotel is set in a quiet area, ensuring a peaceful stay.
The vicinity around the hotel includes the charming Saint Michel district and there are many restaurants and amenities within walking distance. While not centrally located in the heart of old Bordeaux, its strategic position offers a nice balance between accessibility and tranquility, away from the hectic hustle of the city center but still within reach of all major attractions.
In summary, if you’re looking for a well-connected, easily accessible hotel in Bordeaux that offers peace and quiet alongside convenience, Novotel Bordeaux Centre Gare Saint Jean is a great choice. The trams at your doorstep and the short walk to key locations underline its viability as a base for exploring the city.
Breakfast
The breakfast at Novotel Bordeaux Centre Gare Saint Jean consistently receives praise for its high quality, variety and completeness. Guests describe it as generous, delicious and extremely varied, suitable for all tastes with a wide range of savory and sweet options. There is a particular mention of the excellent scrambled eggs and mini-canelés. The breakfast buffet is well stocked, always replenished and served with professional and friendly service. The variety includes fresh options every day, making it a remarkable feature for many visitors.
However, some guests feel that the breakfast does not always meet the standards expected at a 4-star hotel, noting that the options can occasionally be average and not very varied. Moreover, a few reviews mention that the breakfast is overpriced with particular items like scrambled eggs and pancakes not meeting the high quality of the rest of the offerings.
Overall, despite some minor criticisms, the breakfast at Novotel Bordeaux Centre Gare Saint Jean is generally well-received, making it a highlight of the stay for many guests.
Dinner
Dining at Novotel Bordeaux Centre Gare Saint Jean offers a mix of experiences, largely positive. Guests often praise the dining atmosphere, describing it as pleasant and relaxing with softly played background music. The quality of meals generally receives high marks with many finding the dinner options delicious original and balanced. Guests have noted that the restaurant service is professional and efficient and dinner is considered very good or excellent by numerous reviewers with several emphasizing it as delightful or top-notch.
However, there are frequent mentions of a limited menu with a need for more options like simple sandwiches or burgers. Availability is also an issue; the restaurant closes early on Saturdays and remains closed on Sundays, which has disappointed some guests, especially those visiting during weekends or holidays. Some guests were unsatisfied with room service options, indicating that the food could sometimes be dry or not up to expectations.
Pricing appears generally reasonable and the added touches like sweets on the bed and the option to enjoy meals on an indoor terrace enhance the experience. Despite occasional service hiccups and restricted dining hours, the overall restaurant experience at the hotel is deemed to be high-quality with many guests expressing enjoyment of their meals.
Rooms
The rooms at Novotel Bordeaux Centre Gare Saint Jean are generally well-received by guests for their modernity, cleanliness and spaciousness. Many reviews highlight that the rooms are bright, pleasant and well-appointed with modern amenities such as Nespresso coffee machines and large TVs. Comfortable bedding and ample storage options contribute to a high level of comfort. The rooms are frequently described as quiet, often equipped with soundproof windows, providing a peaceful environment for relaxation.
Guests also appreciate the generous room sizes and the presence of balconies or terraces in some rooms, although some were disappointed by the restricted access to the terrace. Toiletries, bathrobes and other essentials are provided, enhancing the overall stay. The hotel's recent renovations have modernized both the rooms and bathrooms, which are noted for being clean, though some bathrooms are on the smaller side.
Staff friendliness and quality room service are additional positives, contributing to a pleasant stay. Despite some minor issues such as low shower pressure, occasional carpet stains or heating problems, the general consensus is that the rooms offer a high level of comfort and cleanliness, making the Novotel Bordeaux Centre Gare Saint Jean a recommended accommodation option.
Beds
Nestled in the vibrant district of Bordeaux, the Novotel Bordeaux Centre Gare Saint Jean stands out for its exceptional bedding, making it a haven for travelers seeking restful nights. Guest reviews frequently highlight the comfort and quality of the beds with many remarking on their size and coziness. King-size and queen beds are particularly noted for their luxurious dimensions and comfort. The overall sentiment is overwhelmingly positive with descriptors like very comfortable, comfy, big and excellent quality featuring prominently.
The spaciousness of the rooms complements the comfort of the beds with several guests appreciating the quiet ambiance, contributing to a restful overnight stay. High-quality mattresses and bedding materials ensure that guests experience a peaceful and rejuvenating sleep. Features such as USB chargers on each side of the bed add a touch of modern convenience, enhancing guest satisfaction.
Although there are occasional mentions of hard mattresses or soft pillows, these comments are few and do not significantly detract from the overall positive perception. For those prioritizing a comfortable and large bed, this hotel appears to consistently meet expectations.
In summary, the Novotel Bordeaux Centre Gare Saint Jean's commitment to providing high-quality bedding makes it a standout choice for travelers looking for a comfortable and restful stay. The frequent praise for the beds' comfort suggests that guests can look forward to a rejuvenating experience in this well-appointed hotel.
Cleanliness
Novotel Bordeaux Centre Gare Saint Jean receives high praise for its exceptional standards of cleanliness. Guests consistently remark on the pristine condition of the rooms and common areas, highlighting the hotel's commitment to maintaining a spotless environment. The rooms are described as very clean, spacious and well-maintained with good amenities and functional bathrooms. The hotel itself exudes cleanliness and modernity, making it a comfortable and welcoming place to stay. Some reviews did mention minor issues such as dust in the hall and occasional superficial cleaning, but these are far outweighed by the overwhelmingly positive feedback. Overall, the hotel garners strong recommendations for its impeccable hygiene and comfortable accommodations.
Staff
The staff at Novotel Bordeaux Centre Gare Saint Jean receive high praise from guests, consistently characterized by their friendliness, professionalism and attentiveness. Many reviews commend the warm and welcoming atmosphere created by the staff, highlighting their kindness and courteous demeanor. Special mentions are made for the reception and catering departments with repeated acknowledgments of staff going above and beyond, such as promptly alerting guests about forgotten items or assisting with specific requests.
Guests often describe the staff as extremely friendly, helpful and accommodating with several reviews noting that they made guests feel at home immediately upon arrival. There are also multiple mentions of a highly professional staff that is available 24/7 and always ready to provide support. Praise is given to individual staff members for their exceptional service, recommending the hotel's committed and dedicated team.
Although there are occasional remarks about language barriers and instances of unfriendliness from a few staff members, the overwhelming sentiment is positive. Many visitors appreciated the welcoming and smiling demeanor of the team, which significantly enhanced their stay.
Overall, the recurring themes of professionalism, warm hospitality and genuine care define the staff's contribution to a memorable experience at Novotel Bordeaux Centre Gare Saint Jean.
Wi-Fi
The Wi-Fi at Novotel Bordeaux Centre Gare Saint Jean generally receives positive remarks from guests. Many visitors have praised it as superb and excellent, highlighting the strong, fast and reliable connection. The free access adds to its appeal, making it convenient for those who need seamless internet service. There are points where the Wi-Fi experience is marred by repeated log-ins and occasional slow speeds, but overall, the Wi-Fi is described as good, strong and working well for most needs.
Parking
The Novotel Bordeaux Centre Gare Saint Jean offers a well-regarded parking facility that consistently receives positive feedback from guests. The hotel provides a spacious underground parking garage directly beneath the establishment, making it both secure and convenient. Guests can enjoy the ease of parking their vehicles with direct access to hotel elevators, ensuring a seamless transition from their cars to their rooms. Many reviews highlight the ample parking space available, accommodating even larger vehicles such as SUVs. The parking garage is described as safe and well-maintained, contributing to a sense of security for guests. While the parking service is paid, it is considered affordable and appreciated for its convenience. Additionally, there are options for complimentary parking upon arrival for some guests, as well as nearby parking facilities. Overall, the parking solutions at the Novotel Bordeaux Centre Gare Saint Jean are seen as a valuable amenity, enhancing the overall guest experience with their accessibility and secure environment.
Family
Novotel Bordeaux Centre Gare Saint Jean comes highly recommended for families with children. It offers a range of activities to keep kids entertained, such as games and coloring pages in the lobby, making it a kids-friendly environment. The spacious family rooms are comfortable and come with thoughtful arrangements suited for families, like interconnected rooms for those traveling with children.
The hotel’s modern and functional design caters to families, providing child-friendly breakfast options and high chairs for babies. The common areas are pleasant and conducive to group interactions and there's a relaxing family atmosphere throughout the hotel.
Guests have praised the space for being safe and well-connected with professional services and amenities tailored to the needs of families, such as suggestions for cribs for toddlers. Although one guest noted the inconvenience of a squeaky children’s sleeper sofa and another mentioned the lack of air conditioning, the overall feedback highlights the hotel as a fantastic choice for family stays. The enjoyable and family-friendly environment, coupled with a great location, makes it very suitable for traveling with children.
4 Star
Novotel Bordeaux Centre Gare Saint Jean has garnered a variety of opinions concerning its four-star rating, facilities and services. Many guests have found the hotel to meet or even exceed their four-star expectations, commending the quality of service and the cleanliness of the establishment. The hotel is frequently described as a solid four-star and, in some instances, it is said to surpass the experience at certain five-star hotels.
The high quality of service, along with the overall standard of amenities, has been highlighted as aligning well with the four-star criteria. A number of guests have had an excellent experience, attributing their satisfaction to the hotel's ability to exceed their expectations.
However, not all feedback has been uniformly positive. Some guests feel that the hotel falls short of what they associate with a four-star rating with complaints regarding room quality and noise levels not meeting their higher expectations. These guests suggest that while the hotel is good, it might be more accurately rated as a high-quality three-star hotel rather than a four-star.
Despite differing opinions, the overarching sentiment is one of commendation with many agreeing that Novotel Bordeaux Centre Gare Saint Jean generally upholds a high standard, making it deserving of its four-star status.
Accessible
Novotel Bordeaux Centre Gare Saint Jean emerges as a highly accessible choice for travelers, particularly those with disabilities. Guests repeatedly emphasized the ease of access to the hotel, noting features such as accessible elevators, wheelchair-friendly rooms and an entrance that accommodates everyone. The hotel's location is another plus, being centrally situated and easily reachable by car with close proximity to the train station.
The public transport connections further enhance its appeal with multiple reviews highlighting a tram stop virtually at the hotel's door, providing consistent and high-frequency services to the city center. Parking is also noted as uniquely accessible, making it convenient for guests arriving by car.
Although the original building may not be fully accessible, the hotel's modern accommodations make up for it, offering a comfortable stay with facilities tailored for disabled guests. Despite a minor inconvenience with carpet cleaning mentioned on one occasion, the overall accessibility and welcoming environment left a positive impression on visitors, so much so that many expressed their intention to return when passing through Bordeaux.
Dog Friendly
Novotel Bordeaux Centre Gare Saint Jean is a pet-friendly oasis for travelers accompanied by their furry friends. The hotel stands out for its very dog-friendly environment with services and amenities specifically designed to accommodate pets. Pets are allowed throughout the hotel and dogs are warmly welcomed, including in the restaurant area, creating a comfortable and inclusive atmosphere. The staff is attentive and accommodating, ensuring that pets feel right at home. A nominal overnight rate of 8 euros is charged for dogs, making it an affordable option for pet owners. Overall, the welcoming vibe extends to both pet and owner, making Novotel Bordeaux Centre Gare Saint Jean an excellent choice for those traveling with their pets.
No, Novotel Bordeaux Centre Gare Saint Jean doesn't have any pool.
No, a spa isn't available at Novotel Bordeaux Centre Gare Saint Jean.
Yes, Novotel Bordeaux Centre Gare Saint Jean welcomes dogs.
Yes, parking facilities are available at Novotel Bordeaux Centre Gare Saint Jean.
No, Novotel Bordeaux Centre Gare Saint Jean doesn't have a gym.