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Summary of reviewsHoliday Inn - Boone - University Area by IHG, is strategically located near Appalachian State University and downtown Boone, earning high marks for convenience and accessibility to various attractions, restaurants and shopping venues. Guests value the hotel's proximity to key sites and essential amenities, making it an ideal choice for exploring Boone comfortably and without hassle.
Guests consistently highlight the hotel's commitment to cleanliness, describing the rooms as exceptionally well-maintained and the environment overall as fresh and inviting. Though minor issues were reported regarding the pool, hot tub and some bathrooms, the majority of feedback underscores the hotel's high standards in cleanliness.
The breakfast experience receives mixed reviews. While the quality of the food is generally praised as great and delicious, some guests express disappointment over the lack of a complimentary breakfast and additional costs for certain items. Despite inconsistent service speeds, the helpful and friendly staff often enhance the dining experience.
The rooms are generally praised for their cleanliness, modern decor and comfortable beds, contributing to a restful stay. Some guests find the rooms spacious and family-friendly, although a few note issues with room size, odors and minor maintenance problems. The indoor pool and hot tub are popular amenities, despite some guests noting temperature and maintenance inconsistencies.
Staff at the hotel receive high praise for their friendliness, helpfulness and dedication to guest service. The team's positive demeanor and willingness to assist significantly enhance the overall guest experience, contributing to a welcoming and comfortable environment.
The beds stand out as particularly comfortable, often exceeding guests' expectations and adding to the overall pleasure of the stay.
In summary, the Holiday Inn - Boone - University Area combines a prime location, exceptional cleanliness, comfortable accommodations and friendly staff to offer travelers a reliable and pleasant stay, despite minor areas needing improvement. Show more
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Categories
Hotel near Ski Resorts
The Holiday Inn is conveniently positioned for access to Boone's university area and is a feasible base for reaching nearby ski resorts. It offers standard amenities suitable for a comfortable stay.
Business Hotel
The Holiday Inn - Boone - University Area offers 572 sq ft of meeting space with one meeting room capable of holding up to 32 people. It features a business center and provides wireless internet access in its meeting rooms.
Accessible Hotel
This hotel is ADA compliant and provides accessible rooms. Guests can benefit from accessible parking, wheelchair access to common and public areas, ADA compliant lifts, and accessible meeting rooms, along with an indoor pool.
Hotel with Heated Pool
Offers an indoor heated pool for a relaxing experience. The hotel is centrally located near Appalachian State University and provides convenient access to area attractions.
Hotel with Swimming Pool
Heated Pool
Hotel with Gym
Room Types
Standard Queen Room with Two Queen BedsThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Standard King RoomThe spacious double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
King Room with Roll-Away Bed - Non-SmokingThe spacious double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Standard RoomThe spacious double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
King Room - Hearing Accessible - Roll-in ShowerThe spacious double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. The unit has 1 bed.
Deluxe King Room - Hearing Accessible with Bath Tub/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Queen Room with Two Queen Beds- Hearing Accessible Roll in Shower/Non-SmokingThe spacious double room offers air conditioning and a tea and coffee maker, as well as a private bathroom boasting a bath. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Double Room with Two Double Beds - Hearing Accessible - Non-SmokingThe spacious double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Standard Double Room with Two Double BedsThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Holiday Inn - Boone - University Area by IHG, boasts a fantastic location praised for its convenience and proximity to numerous attractions. Nestled close to Appalachian State University, the hotel is perfect for visitors attending events or campus activities. Guests appreciate the walking-distance access to downtown Boone, where a plethora of restaurants and shopping options await. It's an ideal spot for those wanting to explore the town without dealing with crowds.
Numerous reviews highlight the hotel’s proximity to key attractions, making it easy to visit popular spots without much hassle. The location is central, putting guests in the heart of Boone, yet it’s not overwhelmingly noisy despite its closeness to the main street. Many attractions and essential amenities like shopping and dining are just a stone's throw away, allowing for a stress-free visit whether on foot or by car.
Additionally, visitors rave about the cleanliness of the hotel, describing it as the cleanest they encountered during their travels. This commitment to cleanliness, combined with the excellent location, makes it a top choice for those visiting Boone, particularly anyone needing to stay close to Appalachian State University.
In sum, the Holiday Inn - Boone - University Area's central and convenient location, coupled with its clean and comfortable accommodations, makes it a reliable and appealing option for travelers looking to explore Boone and its surroundings.
Breakfast
The breakfast experience at the Holiday Inn - Boone - University Area by IHG, garners mixed reviews from guests, though many find the offerings commendable. The food quality is widely praised with terms like great, exceptional and delicious frequently mentioned. The made-to-order breakfast is a highlight for several visitors, receiving accolades for freshness and prompt service. However, some guests express frustration over the lack of a complimentary breakfast, especially noting that many hotels offer this perk. The additional cost for items like coffee appears to be a common grievance.
Service speed is another point of contention; while some appreciate the quick delivery, others report long waits. Yet, the staff's helpful and friendly demeanor consistently receives positive feedback. Cleanliness and comfortable accommodations further enhance the overall experience. A closing observation is that despite the great taste and quality, integrating breakfast into the room price or offering it complimentary would significantly enhance guest satisfaction.
Rooms
Holiday Inn - Boone - University Area by IHG, offers a mixed experience according to guest reviews. The hotel shines with its clean rooms and friendly staff, consistently appreciated by guests. Comfortable beds and modern decor add to the positive experience. While some guests found the rooms spacious and well-suited for families, others noted that certain rooms felt small or had too much furniture, impacting comfort.
Despite the hotel's cleanliness, several guests reported issues with room odors, including mustiness and mold, which detracts from the overall experience. HVAC and air conditioning units in some rooms were noisy, causing disruptions at night. Additionally, a few rooms had minor maintenance problems such as broken shower handles and inefficient fridges.
On a positive note, the hotel’s indoor pool and hot tub highlighted as a significant attraction. Overall, Holiday Inn - Boone strikes a balance with its clean, comfortable rooms and inviting amenities, despite needing improvements in some areas.
Beds
The beds at Holiday Inn - Boone - University Area by IHG, receive high praise for their comfort. Guests frequently describe the beds as comfortable, very comfortable and extremely comfortable. The accommodations are noted for having comfy and super comfy beds with some reviewers mentioning that the beds exceeded their expectations. Overall, the beds at this hotel contribute significantly to a restful and pleasant stay.
Cleanliness
Holiday Inn - Boone - University Area by IHG, consistently receives high marks for cleanliness from its guests. The rooms are described as clean, nicely renovated and well-maintained with guests appreciating the clean, comfortable environment. Many guests noted the pleasant surprise of clean, modern showers and emphasized the hotel's cleanliness and fresh smell.
The location is also praised, being convenient to the University and close to restaurants and other amenities. The friendly and attentive staff further enhance the positive experience, contributing to the overall cleanliness and upkeep of the hotel.
Although a few areas like the pool, hot tub and some bathrooms received minor criticisms for not meeting the same high standard of cleanliness, the majority of feedback highlights that the hotel's rooms, facilities and common areas are exceptionally clean. Guests often describe the property as one of the cleanest they have encountered on their travels.
Staff
The staff at Holiday Inn - Boone - University Area by IHG consistently receive high praise from guests for their friendliness and helpfulness. Guests describe the team as friendly, engaging and communicative. Many highlight the staff's willingness to go out of their way to assist and accommodate with particular mention of the front desk and breakfast staff's exceptional service. The night staff also garnered specific commendations for their amazing support. Phrases such as extremely friendly at check-in and super friendly reflect the warm welcome guests experience upon arrival. Additionally, individuals like Joseph at the front desk are noted for their particularly kind demeanor. Overall, the positive impressions of the hotel's staff contribute significantly to the overall guest experience, ensuring a pleasant and comfortable stay.
Pool
While the Holiday Inn - Boone - University Area offers the convenience of an indoor pool, guest experiences reveal mixed feedback. Many guests appreciated the pool and hot tub amenities for relaxation and social opportunities, describing them as nice and clean. The hotel's indoor pool provided enjoyment for visitors with some noting its availability late into the evening.
However, there are frequent mentions of the pool being uncomfortably cold, despite promises of heating. Some guests found the pool area muggy and noted a strong chlorine smell. The hot tub faced its share of issues, often cited as out of order or contributing to a too-steamy environment.
While some guests had positive experiences, others were disappointed by the cleanliness and operational status of the pool and hot tub. It's evident that while the indoor pool can be a positive feature, the temperature and maintenance inconsistencies affected overall satisfaction.
Yes, Holiday Inn - Boone - University Area by IHG has pool(s) that belong to one or more of the following categories: Heated Pool.
No, a spa isn't available at Holiday Inn - Boone - University Area by IHG.
No, Holiday Inn - Boone - University Area by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn - Boone - University Area by IHG.
Yes, Holiday Inn - Boone - University Area by IHG has a gym.