Lakes Resort generally receives positive feedback for its picturesque location, excellent staff and family-friendly atmosphere. Nestled by a tranquil lake and within close proximity to shopping centers, restaurants and essential services, the resort offers a mixture of convenience and serenity. Guests frequently praise the breathtaking views from rooms and the festive grounds with lush grassy areas. Its central and accessible location also makes it a favored getaway for beach outings and peaceful retreats.
The complimentary continental breakfast has mixed reviews. Some guests appreciate its value and simplicity, although others find it lacking in variety and quality, particularly missing hot options. The breakfast setting with lake views is a highlight, although there are occasional concerns about cleanliness and accessibility on rainy days.
Rooms at Lakes Resort yield varied experiences. While some guests find the accommodations cozy, functional and sufficient, there are frequent comments about the small and cramped nature of the rooms, especially bathrooms. Cleanliness standards are inconsistent; some guests report spotless and tidy rooms, while others have encountered dirt, mold and lack of maintenance. The resort's spacious suites are particularly appreciated by families, although noise disturbances and basic furnishings are noted drawbacks.
Cleanliness throughout the resort receives mixed feedback. Many visitors commend the clean and tidy rooms, while a notable number encounter issues from dirty floors to mold and pests. The pool and other common areas often require more regular cleaning, according to guest experiences.
Staff service is praised for its friendliness and helpfulness with individuals like Manager Paul and Josephine receiving exceptional accolades for their attentiveness and courteous behavior. However, occasional lapses in courtesy from receptionists have led to some dissatisfaction.
The free wifi service is appreciated for its convenience, though it suffers from speed and connectivity issues with guests often facing difficulty with streaming services. Enhancing the reliability of the internet would greatly improve guest experiences.
The pool, although generally commended for cleanliness and warm water, faces criticisms over its size and occasional crowding. It provides a relaxing space for families, supplemented by additional amenities like a spa and sauna. However, occasional murkiness and over-chlorination are concerns.
Parking, unfortunately, emerges as a significant drawback. The limited and tightly spaced parking spots lead to frustration among guests with many having to park on the street. While a few find the undercover parking beneficial, the overall sentiment is negative due to the parking layout and capacity issues.
Beds and bedding experience mixed reviews. Some guests enjoy comfortable and high-quality bedding, while others face discomfort due to worn-out mattresses or cleanliness issues. Inconsistencies in bed quality need to be addressed to meet overall guest expectations.
The four-bedroom, two-bathroom accommodations at the resort are well-received for large families, offering value for money with good quality food at the restaurant. Despite scenic views and family-friendly features, some feel the resort does not fully meet four-star expectations, indicating room for improvement in luxury and comfort levels.
Accessibility features at the resort are commendable with accommodating facilities like lifts and accessible parking contributing to a welcoming environment for guests with disabilities. Staff assistance further enhances the experience, although there are suggestions to improve certain bathroom designs for better maneuverability.
Overall, while Lakes Resort delivers a blend of serene environment, friendly service and family-friendly amenities, there are areas such as cleanliness, room comfort and parking facilities that could benefit from further refinement to better meet guest expectations.
Grand Mercure The Vintage in the heart of Hunter Valley is lauded for its ideal location, offering easy access to major vineyards, cafes, bars, restaurants, and a renowned golf course, making it a top choice for wine enthusiasts and golf lovers alike. The serene and beautifully maintained estate provides a tranquil backdrop, perfect for relaxation with stunning views, particularly enchanting at sunset.
Guests consistently praise the spacious, modern accommodations, noting the attention to detail, stylish furnishings, and thoughtful amenities. Apartments are well-equipped with full kitchens, comfortable living areas, multiple bathrooms, and private outdoor spaces, ideal for families and larger groups seeking a home-away-from-home atmosphere. The accommodations are notably pristine and well-maintained, contributing to a luxurious feel that matches the high standards expected by guests.
Dining at Grand Mercure The Vintage offers a delightful culinary journey with many options to suit varied tastes. Nineteen Bar is a guest favorite for its excellent food and welcoming atmosphere across all meal times. Guests rave about the diverse menu and efficient room service, with the dining experiences characterized by great value and quality food enhanced by exceptional service.
Cleanliness across the property is impeccable, ensuring a fresh and inviting ambiance, while the modern decor and amenities add to the overall comfort. The staff consistently receive accolades for their friendliness, professionalism, and attentive service, going above and beyond to ensure guest satisfaction.
The well-maintained pools, including a heated option, are appreciated for their inviting atmosphere, further adding to the resort's appeal. Grand Mercure The Vintage is also particularly family-friendly, offering spacious, comfortable lodgings with engaging activities for children, making it a top choice for family retreats.
Lastly, the exceptional comfort of the beds and the overall five-star experience featuring luxurious decor, linen, and toiletries complement an experience marked by privacy and ambience. The resort effortlessly combines high-end luxury with great value, ensuring guests a memorable stay, and frequently garners high recommendations as an exceptional accommodation choice in the Hunter Valley.
The Pullman Magenta Shores Resort is a great choice for a vacation with its central location, private beach access and on-site amenities such as pools, tennis courts and a golf course. While the buffet breakfast received mixed reviews, guests enjoyed the delicious lunches and breakfasts at the hotel. The dinner menu also received mixed reviews, but guests appreciated the excellent customer service from the staff. The spacious villas with fully equipped kitchens and comfortable beds make it a comfortable and convenient stay for families and groups, although some guests had negative experiences with outdated or poorly maintained facilities. The cleanliness of the property received mixed reviews, but guests appreciated the quiet and relaxing environment. The staff at Pullman Magenta Shores Resort were exceptional with guests consistently praising their professionalism and friendliness. The resort is family-friendly with plenty of activities to keep everyone entertained, including a great playground and awesome pools for the kids. Golf enthusiasts will love the beautiful, well-maintained golf course surrounding the resort. While the beds received mixed reviews, the resort is generally deemed a gorgeous place to stay with excellent customer service, although some guests may not consider it a true 5-star luxury experience.
Categories
5 Star
Pool
Heated Pool
Indoor Pool
Children's Pool
Outdoor Pool
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Boolaroo