aha Alpine Heath Resort
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Summary of reviewsNestled in the majestic Drakensberg Mountains, aha Alpine Heath Resort offers a serene and picturesque escape, highly favored for its breathtaking views and tranquil ambiance. The resort's well-maintained grounds and units provide excellent conditions for relaxation, making it a superb choice for those seeking a peaceful retreat in a stunning mountain setting.
Families find the resort especially appealing due to the wide range of available activities such as hiking, horse riding and in-house games. Both adults and children are well-catered for with numerous entertainment options. The friendly and attentive staff further enhance the stay, adding a layer of warmth and professionalism that guests consistently praise.
Breakfast at the resort generally receives positive feedback with many guests lauding the buffet for its quality and variety. The helpful and friendly staff contribute significantly to the dining experience. Despite some criticisms regarding limited options and service delays, the majority of guests enjoy the breakfast offerings. Dinner experiences are mixed with particular praise for the pizzas, bring-and-braai events and specific buffet nights. However, there is room for improvement in terms of food variety, quality and service speed.
The resort's chalets are spacious and offer breathtaking mountain views, making them perfect for family stays. While some units may need renovation and improved cleanliness, the overall comfort and serenity they provide are highly valued. Daily cleaning services, although occasionally rushed, contribute positively to guests' experiences. The chalets could benefit from modernization and better maintenance to further enhance stay quality.
Cleanliness at the resort varies with some guests praising the well-maintained rooms and daily cleaning services. However, there are occasional lapses in cleaning standards, particularly in terms of dust and outdated furnishings. Despite these inconsistencies, the overall environment remains positive, largely attributed to the supportive and friendly staff.
The resort’s staff stand out for their exceptional service, consistently described as friendly, helpful and professional. Key staff members, such as Mbali, Sindi and Kareem, notably enhance the guest experience with their attentive service. While there is a call for additional training in certain areas, the staff's dedication to providing excellent hospitality is a significant highlight.
Wi-Fi services receive mixed reviews, being reliable and functional in common areas but often inconsistent within private accommodations. Guests appreciate the availability of free Wi-Fi, but improvements in signal strength and reliability across the entire resort are necessary.
The spa services are well-regarded for their relaxing treatments and skilled staff. However, issues such as maintenance and cleanliness need addressing to provide a consistently high-quality experience. The pool area, while enjoyable and well-maintained, could benefit from heating and extended hours to maximize guest satisfaction.
Parking at the resort is available but could be improved with closer proximity to the chalets and added features like better lighting and covered areas to enhance convenience and safety.
Overall, aha Alpine Heath Resort is a top destination for families and nature enthusiasts, offering a blend of comfort, scenic beauty and a wide range of activities. While there are areas for improvement, particularly in food variety, room maintenance and Wi-Fi reliability, the friendly staff and stunning location ensure a memorable and enjoyable stay.
Categories
Families find the resort especially appealing due to the wide range of available activities such as hiking, horse riding and in-house games. Both adults and children are well-catered for with numerous entertainment options. The friendly and attentive staff further enhance the stay, adding a layer of warmth and professionalism that guests consistently praise.
Breakfast at the resort generally receives positive feedback with many guests lauding the buffet for its quality and variety. The helpful and friendly staff contribute significantly to the dining experience. Despite some criticisms regarding limited options and service delays, the majority of guests enjoy the breakfast offerings. Dinner experiences are mixed with particular praise for the pizzas, bring-and-braai events and specific buffet nights. However, there is room for improvement in terms of food variety, quality and service speed.
The resort's chalets are spacious and offer breathtaking mountain views, making them perfect for family stays. While some units may need renovation and improved cleanliness, the overall comfort and serenity they provide are highly valued. Daily cleaning services, although occasionally rushed, contribute positively to guests' experiences. The chalets could benefit from modernization and better maintenance to further enhance stay quality.
Cleanliness at the resort varies with some guests praising the well-maintained rooms and daily cleaning services. However, there are occasional lapses in cleaning standards, particularly in terms of dust and outdated furnishings. Despite these inconsistencies, the overall environment remains positive, largely attributed to the supportive and friendly staff.
The resort’s staff stand out for their exceptional service, consistently described as friendly, helpful and professional. Key staff members, such as Mbali, Sindi and Kareem, notably enhance the guest experience with their attentive service. While there is a call for additional training in certain areas, the staff's dedication to providing excellent hospitality is a significant highlight.
Wi-Fi services receive mixed reviews, being reliable and functional in common areas but often inconsistent within private accommodations. Guests appreciate the availability of free Wi-Fi, but improvements in signal strength and reliability across the entire resort are necessary.
The spa services are well-regarded for their relaxing treatments and skilled staff. However, issues such as maintenance and cleanliness need addressing to provide a consistently high-quality experience. The pool area, while enjoyable and well-maintained, could benefit from heating and extended hours to maximize guest satisfaction.
Parking at the resort is available but could be improved with closer proximity to the chalets and added features like better lighting and covered areas to enhance convenience and safety.
Overall, aha Alpine Heath Resort is a top destination for families and nature enthusiasts, offering a blend of comfort, scenic beauty and a wide range of activities. While there are areas for improvement, particularly in food variety, room maintenance and Wi-Fi reliability, the friendly staff and stunning location ensure a memorable and enjoyable stay.
Resort near Golf Courses
Although details are limited, its Drakensberg location suggests access to nearby golf courses and outdoor activities.
Family Friendly Resort
Aha Alpine Heath Resort offers self-catering chalets and numerous family-oriented activities, including hiking trails, a playground, and various entertainment options. It is an ideal destination for families seeking a blend of adventure and relaxation.
Resort with Parking
This resort is included in the list of hotels with parking in Bergville.
Resort with Tennis Courts
This resort is listed among KwaZulu-Natal hotels with tennis courts, indicating it offers tennis facilities as part of its amenities. It is a resort-style property, which typically includes various recreational activities.
Resort with Children's Pool
This resort is nestled in the Drakensberg Mountains, offering chalet accommodation suitable for families. Besides the children's pool, it features self-catering facilities and a village square with dining options, making it convenient for families.
Resort Taking Steps Towards Sustainability
Resort with Spa
Romantic Resort
Resort with Swimming Pool
Children's Pool Outdoor Pool
Business Resort
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Guest Reviews
Located in the majestic Drakensberg Mountains, aha Alpine Heath Resort offers a stunning and tranquil escape surrounded by breathtaking views and serene natural beauty. Guests appreciate the resort's picturesque setting, which allows for an immersive experience with nature. The resort is conveniently situated about a 30-minute drive from the renowned Royal Natal Park, making it an ideal base for exploring nearby hiking trails and enjoying various outdoor activities.
The location itself is frequently praised for its magnificent scenery and peaceful ambiance, perfect for relaxation and unwinding. The backdrop of the Drakensburg provides an incredible view from the chalets, offering guests the opportunity to wake up to impressive mountain vistas. The resort is well maintained, ensuring that both the units and the grounds are in excellent condition.
Families find the resort particularly appealing due to the wide range of activities available, catering to both adults and children. These include hiking, horse riding, in-house games and plenty of entertainment options. The friendly and attentive staff contribute to the overall positive experience, enhancing the stay with their helpful service.
Despite some challenges with the rough roads leading up to the facility, the overall experience at aha Alpine Heath Resort remains highly favorable due to its superb location, magnificent views and the variety of activities and amenities offered. For those seeking a serene retreat in a beautiful mountain setting, this resort proves to be a fantastic choice.
The breakfast at aha Alpine Heath Resort seems to have received mixed feedback from guests with many praising its quality and variety, while others felt improvements were necessary. Positive reviews frequently highlight the buffet breakfast as excellent, delicious and extensive, offering great value for money. Guests appreciated the tasty and well-cared-for dishes with some describing the breakfast as superb and top-notch. The helpful and friendly staff also contributed positively to the experience for many visitors.
However, there were some criticisms noted. A few guests found the breakfast to be very limited, suggesting there could be more variety, particularly to cater to children with items like flapjacks and waffles. There were also complaints about the cost with some feeling that R175 per person was excessive, especially given the perceived lack of variety and occasional cold food. Issues with service, such as long wait times and late replenishment of food, added to the discomfort of some guests. Despite these drawbacks, the majority of visitors seemed to enjoy their breakfast experience, lauding both the scenery and the serene setting of the dining area.
Guests at aha Alpine Heath Resort had mixed experiences with the dinner offerings. Many enjoyed the food, praising the delicious and well-priced pizzas, good value-for-money meals and the enjoyable bring-and-braai events, particularly the Friday night braai and the buffet which some found to be the highlight of the evening.
However, there were notable concerns, especially regarding the dinner buffet. Several guests felt it lacked variety and was overpriced. Frequent complaints highlighted the abundance of vegetables with some diners finding the quality underwhelming and portions insufficient. The service was often described as slow with long wait times for food delivery both in the restaurant and for room service.
Despite the positive remarks on specific meals and the enjoyable dining at Coffee & Co, the overall sentiment suggested a need for improvement in food variety, quality and service speed at the resort’s restaurants.
Nestled amidst picturesque mountain scenery, aha Alpine Heath Resort offers guests a unique blend of comfort and breathtaking views. Visitors appreciate the spacious and well-equipped chalets, which are consistently described as clean, cozy and perfect for family stays. The privacy in certain units, like Unit 14, adds an extra layer of relaxation.
However, while the chalets are comfortable and generally well-maintained, many guests note that some of the units are outdated and in need of renovation. Issues like old furniture, worn-out crockery and malfunctioning kitchen facilities have been mentioned as areas requiring attention. Additionally, cleanliness is sometimes inconsistent with reports of dust, spider webs and leftover items from previous guests.
Despite these minor drawbacks, guests appreciate the beautiful, serene location and the variety of activities available on-site. The rooms, though lacking air conditioning and sometimes becoming stuffy or hot, are spacious with comfortable beds ensuring a good night's sleep. The daily room cleaning service is a plus, although occasionally it can be rushed.
Overall, aha Alpine Heath Resort offers a comfortable and family-friendly retreat with room for improvement in upkeep and modernization. The stunning views and a peaceful environment, combined with ongoing maintenance and potential upgrades, could significantly enhance the guest experience.
The beds at aha Alpine Heath Resort have received mixed reviews from guests. On the positive side, many guests found the beds to be comfortable with mentions of good mattresses and comfy bedding. The bedding is noted for its cleanliness with stark white towels and crisp white sheets being a particular highlight. Some guests appreciated electric blankets, which add a layer of comfort during colder months.
However, there are notable concerns as well. Multiple reviews indicate that some beds were uncomfortable with specific complaints about beds being too soft or too hard. Issues such as old and worn mattresses, broken beds and uncomfortable pillows were also mentioned. There were a few instances of damaged bed foams and single bed sheets with blood, pointing to occasional lapses in quality control.
The resort might benefit from replacing some of the older beds and adding more electric blankets, as suggested by guests. Though there were mixed feelings about the beds, a stay at the resort may still be quite enjoyable with a few adjustments.
The cleanliness at aha Alpine Heath Resort receives mixed reviews from guests. Many praise their rooms as being very clean and well-maintained with words like "spotlessly clean" and "clean and well-equipped" frequently appearing. Daily cleaning services add to this positive perception for some, contributing to an overall sense of neatness and hygiene.
However, there are numerous concerns about the state of several accommodations. Some guests noticed cobwebs, dusty surfaces and dirty mops leaving unpleasant smells. Complaints about bathroom cleanliness and bad odors in rooms are common, along with issues like dirty kitchen utensils and appliances. Inconsistent cleaning services and the presence of flies and ants further detract from the experience for some visitors. The chalets appear dated and in need of upgrades with maintenance issues occasionally mentioned.
While the resort's on-site activities and facilities are appreciated, maintenance lapses and cleaning inconsistencies can undermine an otherwise enjoyable stay. Staff are often described as welcoming and supportive, which somewhat mitigates the negative aspects. Overall, guests find the cleanliness lacking at times, but when managed well, it contributes positively to their stay.
The aha Alpine Heath Resort stands out for its exceptional staff, who received high praise from numerous guests for their friendliness, helpfulness and professionalism. Words like amazing, enthusiastic and kind frequently describe their interactions, capturing a team passionate and committed to customer satisfaction. Many positive experiences were attributed to key staff members such as Mbali, Sindi and the entertainment manager Kareem, who notably went above and beyond to enhance guests' stays.
Despite some reviews mentioning the need for additional training, particularly in reception and restaurant areas, the overwhelmingly positive comments highlight the staff's dedication to providing superb hospitality. Guests enjoyed a warm and welcoming atmosphere from the moment they arrived with efficient check-ins and engaging interactions with the head chef and other team members. The resort also offers an array of activities and great facilities that are well-maintained and cater to both kids and adults, further complementing the efforts of the supportive staff.
In summary, the aha Alpine Heath Resort's staff is largely perceived as the backbone of the positive guest experience, contributing significantly to the overall charm and enjoyable stays reported by visitors. Their commitment to detail, friendliness and professional service lay a strong foundation for memorable holidays.
The wifi experience at 'aha Alpine Heath Resort' has garnered mixed reviews from guests. On the positive side, many visitors reported good or very good wifi, noting that it was always reachable and functional enough for activities like video chats. This suggests that for certain areas and times, guests can benefit from a reliable internet connection. Additionally, free Wi-Fi throughout the resort, particularly in common areas like the bar and dining room, is a notable advantage.
However, there are also notable concerns about the wifi quality, especially in the chalets and apartments. Some guests found the wifi signal to be poor or very unstable with mentions of a bad network coverage and issues with the internet connection within the unit. There were also instances where wifi was unavailable or not working consistently, prompting some guests to require technical fixes.
Overall, while the wifi at 'aha Alpine Heath Resort' appears to show some improvement from past visits and can perform well in certain areas, it may not be dependable throughout the entire resort, especially within private accommodations.
The spa at aha Alpine Heath Resort receives mixed reviews from guests. Positive feedback highlights the comfort and relaxing nature of the spa treatments with many describing the massages as amazing. Guests frequently mention the highly skilled and polite staff, which enhances the overall experience. Despite the smaller-than-expected size, the spa is still considered fantastic by some visitors. However, there are notable areas for improvement. Issues such as dirty towels, the need for maintenance and inadequate communal toilet facilities near the spa have been pointed out. Additionally, the location and facilities of the spa receive criticism for being subpar and there have been instances where advertised services did not materialize. Noise levels have also been a concern with some suggesting that clients be reminded to keep their voices down. Overall, while the treatment quality and staff professionalism are praised, there are several aspects of the spa that could benefit from attention and improvement.
The pool area at aha Alpine Heath Resort receives mixed reviews from guests. Many appreciated the clean and well-maintained facilities with a variety of pools catering to different age groups. The pool was especially popular with children, who found plenty of enjoyment there. However, the pool's temperature was a common concern. Many guests wished for a heated pool, particularly during the colder months of Autumn and Winter, as the cold water deterred some from using it. The pool also closes relatively early at 16:00, which some guests found inconvenient. There were also occasional remarks about cleanliness issues, such as empty pizza boxes and plastic cups by the pool area in the afternoons. Additionally, adding more pools and providing shade for rainy days could enhance the overall experience. Despite these areas for improvement, the beautiful location and fun activities around the pool area left many guests with positive impressions.
Visitors to the aha Alpine Heath Resort have noted that parking is available on site, which ensures that guests have a dedicated space for their vehicles during their stay. However, several guests have suggested that the parking areas are located at a considerable distance from the chalets. This distance can make it inconvenient, especially when loading and unloading vehicles, as it often requires carrying luggage over a long stretch. To improve convenience, some guests have recommended that lighting be installed in the parking areas to enhance safety and ease of use during evening hours. Overall, while the resort provides parking space, there is room for improvement in terms of proximity to the accommodations and added features like lighting and covered areas to further enhance the guest experience.
Located in a serene and picturesque setting, aha Alpine Heath Resort is a top destination for families, especially those with children. With numerous activities tailored to entertain kids and adults alike, the resort ensures a memorable stay for all age groups. Families can look forward to a variety of fun-filled programs that keep children engaged and delighted throughout their stay.
The resort is well-loved for its wide range of family-friendly amenities and facilities. Parents can relax knowing their kids are safely enjoying the numerous well-maintained activities around the resort. The kids club and outdoor facilities are particularly popular, providing endless entertainment for the little ones. Meanwhile, the whole family can take part in various scheduled activities that are designed to be enjoyable for everyone.
Despite a few minor setbacks such as longer meal preparation times and the absence of a hot swimming pool, the overall experience at aha Alpine Heath Resort remains overwhelmingly positive. The resort’s atmosphere of absolute tranquility offers a refreshing escape and excellent value for family getaways. Guests often highlight the spacious and clean accommodations that are perfectly set up for families and the plethora of activities that cater to both children and adults.
For those looking to spend quality time with their loved ones, aha Alpine Heath Resort stands out as an impeccable choice, offering enjoyment, safety and a plethora of entertainment options in a stunning and peaceful environment.
aha Alpine Heath Resort, situated in a stunning location, offers a tranquil retreat with sparkling pools and comprehensive facilities. The property is clean and well-maintained, ensuring a very good stay for visitors. Guests find the resort to be reliable organized and professional, providing good value for money with effective and efficient services.
Despite the positives, some guests feel the resort is more suited to a three-star rating rather than its official four-star classification. Criticisms often highlight the need for better amenities within the chalets, such as updated appliances and additional in-room offerings like fruits or snacks. Furthermore, the dining options, including the buffet supper, were deemed inadequate for a four-star hotel with some guests noting the price of breakfast as particularly unreasonable.
However, policies focused on customer satisfaction and a general sense of wellness contribute to an overall enjoyable and peaceful experience at the aha Alpine Heath Resort, making it a place where guests can easily unwind and feel at ease.
The 'aha Alpine Heath Resort' offers a relatively accessible property, maintaining cleanliness and well-maintained facilities that cater to older guests. However, there are significant limitations for those with disabilities, particularly for wheelchair users. Although some facilities are designed with accessibility in mind, the lack of wheelchair-friendly units and accessible amenities is apparent. The resort responds to requests for wheelchair-friendly accommodations, but these often result in bookings where critical areas like the main bedroom are inaccessible. The property has connected accessible rooms, but the units themselves, including kitchen chairs and utensils, need some tender loving care. While the resort’s infrastructure may be somewhat accommodating, it falls short of fully catering to guests requiring full accessibility.
The children's pool at aha Alpine Heath Resort has received mixed feedback but tends to be viewed favorably by most guests. Many families appreciate the family-friendly environment and the wide range of amenities available for kids. The resort features well-maintained pools suitable for children of all ages, which are a hit with young guests. Additionally, the water is warm, making it comfortable for everyone, especially during cooler days.
The convenience of moving between chalets and the pool area adds to the overall positive experience. However, some guests have noted concerns about the hygiene standards and the high chlorine levels in the water, which have caused discomfort for children's skin. The resort's location also offers excellent hiking trails, though some guests have suggested installing ropes for added safety.
Overall, the resort provides great entertainment and activities for kids, complemented by its clean facilities and well-maintained kid's pool, making it a popular choice for family vacations.
The 'aha Alpine Heath Resort' provides an inviting outdoor pool area amidst lovely resort grounds. Guests appreciate the beautiful design of the pools, which contribute to the overall pleasant atmosphere of the common areas. However, several reviewers have noted that the pool is often too cold, regardless of the season and strongly suggest the addition of a heating system. The pool area tends to get busy, indicating its popularity, but guests have expressed a desire for more pool options throughout the resort. Suggestions for improving the experience include installing multiple pools, adding a small water park for children and increasing water activities. While the pool area holds potential, enhancements could significantly elevate guest satisfaction.
Nestled in a luxury setting, aha Alpine Heath Resort offers a well-maintained escape with beautiful, clean rooms. The property upholds a four-star rating, providing ample amenities for a comfortable stay. Guests find it an excellent location for relaxation with great romantic vibes enhanced by an apposite decor for special occasions. The resort also features a relaxing spa, perfect for unwinding. Overall, it promises an excellent getaway for those seeking both tranquility and romance.
Location Show Map
Location
The location itself is frequently praised for its magnificent scenery and peaceful ambiance, perfect for relaxation and unwinding. The backdrop of the Drakensburg provides an incredible view from the chalets, offering guests the opportunity to wake up to impressive mountain vistas. The resort is well maintained, ensuring that both the units and the grounds are in excellent condition.
Families find the resort particularly appealing due to the wide range of activities available, catering to both adults and children. These include hiking, horse riding, in-house games and plenty of entertainment options. The friendly and attentive staff contribute to the overall positive experience, enhancing the stay with their helpful service.
Despite some challenges with the rough roads leading up to the facility, the overall experience at aha Alpine Heath Resort remains highly favorable due to its superb location, magnificent views and the variety of activities and amenities offered. For those seeking a serene retreat in a beautiful mountain setting, this resort proves to be a fantastic choice.
Breakfast
However, there were some criticisms noted. A few guests found the breakfast to be very limited, suggesting there could be more variety, particularly to cater to children with items like flapjacks and waffles. There were also complaints about the cost with some feeling that R175 per person was excessive, especially given the perceived lack of variety and occasional cold food. Issues with service, such as long wait times and late replenishment of food, added to the discomfort of some guests. Despite these drawbacks, the majority of visitors seemed to enjoy their breakfast experience, lauding both the scenery and the serene setting of the dining area.
Dinner
However, there were notable concerns, especially regarding the dinner buffet. Several guests felt it lacked variety and was overpriced. Frequent complaints highlighted the abundance of vegetables with some diners finding the quality underwhelming and portions insufficient. The service was often described as slow with long wait times for food delivery both in the restaurant and for room service.
Despite the positive remarks on specific meals and the enjoyable dining at Coffee & Co, the overall sentiment suggested a need for improvement in food variety, quality and service speed at the resort’s restaurants.
Rooms
However, while the chalets are comfortable and generally well-maintained, many guests note that some of the units are outdated and in need of renovation. Issues like old furniture, worn-out crockery and malfunctioning kitchen facilities have been mentioned as areas requiring attention. Additionally, cleanliness is sometimes inconsistent with reports of dust, spider webs and leftover items from previous guests.
Despite these minor drawbacks, guests appreciate the beautiful, serene location and the variety of activities available on-site. The rooms, though lacking air conditioning and sometimes becoming stuffy or hot, are spacious with comfortable beds ensuring a good night's sleep. The daily room cleaning service is a plus, although occasionally it can be rushed.
Overall, aha Alpine Heath Resort offers a comfortable and family-friendly retreat with room for improvement in upkeep and modernization. The stunning views and a peaceful environment, combined with ongoing maintenance and potential upgrades, could significantly enhance the guest experience.
Beds
However, there are notable concerns as well. Multiple reviews indicate that some beds were uncomfortable with specific complaints about beds being too soft or too hard. Issues such as old and worn mattresses, broken beds and uncomfortable pillows were also mentioned. There were a few instances of damaged bed foams and single bed sheets with blood, pointing to occasional lapses in quality control.
The resort might benefit from replacing some of the older beds and adding more electric blankets, as suggested by guests. Though there were mixed feelings about the beds, a stay at the resort may still be quite enjoyable with a few adjustments.
Cleanliness
However, there are numerous concerns about the state of several accommodations. Some guests noticed cobwebs, dusty surfaces and dirty mops leaving unpleasant smells. Complaints about bathroom cleanliness and bad odors in rooms are common, along with issues like dirty kitchen utensils and appliances. Inconsistent cleaning services and the presence of flies and ants further detract from the experience for some visitors. The chalets appear dated and in need of upgrades with maintenance issues occasionally mentioned.
While the resort's on-site activities and facilities are appreciated, maintenance lapses and cleaning inconsistencies can undermine an otherwise enjoyable stay. Staff are often described as welcoming and supportive, which somewhat mitigates the negative aspects. Overall, guests find the cleanliness lacking at times, but when managed well, it contributes positively to their stay.
Staff
Despite some reviews mentioning the need for additional training, particularly in reception and restaurant areas, the overwhelmingly positive comments highlight the staff's dedication to providing superb hospitality. Guests enjoyed a warm and welcoming atmosphere from the moment they arrived with efficient check-ins and engaging interactions with the head chef and other team members. The resort also offers an array of activities and great facilities that are well-maintained and cater to both kids and adults, further complementing the efforts of the supportive staff.
In summary, the aha Alpine Heath Resort's staff is largely perceived as the backbone of the positive guest experience, contributing significantly to the overall charm and enjoyable stays reported by visitors. Their commitment to detail, friendliness and professional service lay a strong foundation for memorable holidays.
Wi-Fi
However, there are also notable concerns about the wifi quality, especially in the chalets and apartments. Some guests found the wifi signal to be poor or very unstable with mentions of a bad network coverage and issues with the internet connection within the unit. There were also instances where wifi was unavailable or not working consistently, prompting some guests to require technical fixes.
Overall, while the wifi at 'aha Alpine Heath Resort' appears to show some improvement from past visits and can perform well in certain areas, it may not be dependable throughout the entire resort, especially within private accommodations.
Spa
Pool
Parking
Family
The resort is well-loved for its wide range of family-friendly amenities and facilities. Parents can relax knowing their kids are safely enjoying the numerous well-maintained activities around the resort. The kids club and outdoor facilities are particularly popular, providing endless entertainment for the little ones. Meanwhile, the whole family can take part in various scheduled activities that are designed to be enjoyable for everyone.
Despite a few minor setbacks such as longer meal preparation times and the absence of a hot swimming pool, the overall experience at aha Alpine Heath Resort remains overwhelmingly positive. The resort’s atmosphere of absolute tranquility offers a refreshing escape and excellent value for family getaways. Guests often highlight the spacious and clean accommodations that are perfectly set up for families and the plethora of activities that cater to both children and adults.
For those looking to spend quality time with their loved ones, aha Alpine Heath Resort stands out as an impeccable choice, offering enjoyment, safety and a plethora of entertainment options in a stunning and peaceful environment.
4 Star
Despite the positives, some guests feel the resort is more suited to a three-star rating rather than its official four-star classification. Criticisms often highlight the need for better amenities within the chalets, such as updated appliances and additional in-room offerings like fruits or snacks. Furthermore, the dining options, including the buffet supper, were deemed inadequate for a four-star hotel with some guests noting the price of breakfast as particularly unreasonable.
However, policies focused on customer satisfaction and a general sense of wellness contribute to an overall enjoyable and peaceful experience at the aha Alpine Heath Resort, making it a place where guests can easily unwind and feel at ease.
Accessible
Children's Pool
The convenience of moving between chalets and the pool area adds to the overall positive experience. However, some guests have noted concerns about the hygiene standards and the high chlorine levels in the water, which have caused discomfort for children's skin. The resort's location also offers excellent hiking trails, though some guests have suggested installing ropes for added safety.
Overall, the resort provides great entertainment and activities for kids, complemented by its clean facilities and well-maintained kid's pool, making it a popular choice for family vacations.
Outdoor Pool
Luxury
Yes, aha Alpine Heath Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at aha Alpine Heath Resort.
No, aha Alpine Heath Resort doesn't allow dogs.
Yes, parking facilities are available at aha Alpine Heath Resort.
Yes, aha Alpine Heath Resort has a gym.
Location Show Map
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