Holiday Inn Bolton Centre by IHG
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Summary of reviewsThe Holiday Inn Bolton Centre by IHG, garners substantial praise for its strategic central location in Bolton, offering excellent access to local amenities, shopping centers and public transport links. Noteworthy nearby attractions such as the Albert Halls and the Bolton Food and Drinks Festival add to its appeal, especially for those attending events and family gatherings. Despite its city center position, the hotel maintains a quiet ambiance at night, providing a peaceful stay.
Guests hold the hotel's breakfast offerings in high regard, commending the variety, taste and presentation of the food. The buffet includes a wide array of options, from traditional English breakfast items to lighter selections like fruit and yogurt. The breakfast staff receive accolades for their helpfulness and friendliness, enhancing the overall dining experience. The hotel also accommodates specific dietary needs, including vegan and gluten-free options.
The dinner experience at the Holiday Inn Bolton Centre receives mixed feedback. While some guests praise the quality of the food and room service, others cite inconsistencies in taste, presentation and service speed. Guests note issues such as cold or overcooked dishes and long wait times, indicating that improvements are needed in the restaurant service to match the positive dining experiences noted by others.
Regarding the rooms, cleanliness and comfort are consistent strengths. Guests describe the rooms as spacious, well-maintained and comfortable with modern amenities like good showers and functional furniture. However, some minor issues are noted, such as small bathrooms, temperature control problems and occasional maintenance lapses. Despite these, the general sentiment is positive with most guests finding the rooms to provide a comfortable and relaxing environment.
The cleanliness of the hotel receives significant praise with guests frequently commenting on the spotless condition of the rooms and common areas. The diligent cleaning staff contribute to the hotel's warm and welcoming atmosphere. Although there are occasional delays in cleaning services, the overall emphasis is on the hotel's ability to maintain a high standard of cleanliness.
The staff at the Holiday Inn Bolton Centre are frequently highlighted as a primary asset, known for their professionalism, politeness and helpfulness. Specific staff members, such as Lucy and Hamza, are commended for their exceptional customer service, contributing to a positive check-in experience and overall hospitality.
While the hotel provides complimentary WiFi, experiences with connectivity vary. Some guests report stable and reliable internet access, particularly on phones, whereas others encounter difficulties with coverage, especially on laptops.
Parking options at the hotel receive mixed feedback. Guests appreciate the secure, underground parking and the convenient on-site availability. However, some express concerns over the cost of parking and the limited number of spaces, particularly for disabled guests.
Families find the hotel welcoming and accommodating with comfortable family rooms and a friendly staff ensuring a pleasant stay. The hotel’s swimming pool and central location make it an appealing choice for family gatherings and visits, despite occasional minor disturbances mentioned by guests.
Overall, the Holiday Inn Bolton Centre by IHG, is well-regarded for its comfortable beds, modern amenities and four-star service standards. The hotel is particularly appreciated by business travelers for its efficient facilities, reliable WiFi and accommodating staff. The combined positive aspects of location, cleanliness and service make it a recommendable choice for various types of stays, whether for business, leisure or family visits.
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Guests hold the hotel's breakfast offerings in high regard, commending the variety, taste and presentation of the food. The buffet includes a wide array of options, from traditional English breakfast items to lighter selections like fruit and yogurt. The breakfast staff receive accolades for their helpfulness and friendliness, enhancing the overall dining experience. The hotel also accommodates specific dietary needs, including vegan and gluten-free options.
The dinner experience at the Holiday Inn Bolton Centre receives mixed feedback. While some guests praise the quality of the food and room service, others cite inconsistencies in taste, presentation and service speed. Guests note issues such as cold or overcooked dishes and long wait times, indicating that improvements are needed in the restaurant service to match the positive dining experiences noted by others.
Regarding the rooms, cleanliness and comfort are consistent strengths. Guests describe the rooms as spacious, well-maintained and comfortable with modern amenities like good showers and functional furniture. However, some minor issues are noted, such as small bathrooms, temperature control problems and occasional maintenance lapses. Despite these, the general sentiment is positive with most guests finding the rooms to provide a comfortable and relaxing environment.
The cleanliness of the hotel receives significant praise with guests frequently commenting on the spotless condition of the rooms and common areas. The diligent cleaning staff contribute to the hotel's warm and welcoming atmosphere. Although there are occasional delays in cleaning services, the overall emphasis is on the hotel's ability to maintain a high standard of cleanliness.
The staff at the Holiday Inn Bolton Centre are frequently highlighted as a primary asset, known for their professionalism, politeness and helpfulness. Specific staff members, such as Lucy and Hamza, are commended for their exceptional customer service, contributing to a positive check-in experience and overall hospitality.
While the hotel provides complimentary WiFi, experiences with connectivity vary. Some guests report stable and reliable internet access, particularly on phones, whereas others encounter difficulties with coverage, especially on laptops.
Parking options at the hotel receive mixed feedback. Guests appreciate the secure, underground parking and the convenient on-site availability. However, some express concerns over the cost of parking and the limited number of spaces, particularly for disabled guests.
Families find the hotel welcoming and accommodating with comfortable family rooms and a friendly staff ensuring a pleasant stay. The hotel’s swimming pool and central location make it an appealing choice for family gatherings and visits, despite occasional minor disturbances mentioned by guests.
Overall, the Holiday Inn Bolton Centre by IHG, is well-regarded for its comfortable beds, modern amenities and four-star service standards. The hotel is particularly appreciated by business travelers for its efficient facilities, reliable WiFi and accommodating staff. The combined positive aspects of location, cleanliness and service make it a recommendable choice for various types of stays, whether for business, leisure or family visits.
Hotel near Golf Courses
Located in Bolton, it provides access to golf courses in the Bolton area. The hotel offers standard Holiday Inn amenities for a comfortable stay.
Hotel with Parking
This hotel offers on-site parking facilities, providing convenience for guests, though a daily fee of £5 applies.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Holiday Inn Bolton Centre by IHG, consistently receives praise for its prime location, making it an ideal choice for both leisure and business travelers. Nestled in the heart of Bolton, the hotel's central position allows guests easy access to shopping centers, restaurants and the Bolton Interchange, which provides excellent travel links. The hotel's proximity to notable local attractions such as the Albert Halls and the Bolton Food and Drinks Festival adds to its appeal. Guests particularly appreciate the convenience of on-site parking and the short walking distance to the town's main amenities, which includes multiple bus stops and the train station.
The hotel's ease of access, coupled with its central location, makes it a perfect stopover for journeys or family gatherings. Many guests found the location perfect for attending events and gatherings, such as weddings or visits to the courts. Additionally, despite being in the city center, the hotel maintains a quiet ambiance at night. Overall, the blend of a fantastic location, friendly staff and well-equipped facilities ensures that Holiday Inn Bolton Centre is a top choice for visitors looking to explore Bolton or simply have a comfortable and convenient stay.
Holiday Inn Bolton Centre by IHG, receives high marks from guests for its robust breakfast offerings. Many confirmed guests appreciated the variety and taste of the breakfast, describing it as generous, delicious and superb. Reviewers frequently highlighted the excellent buffet, noting both hot and cold options with plentiful choices ranging from typical English breakfast items to lighter options like fruit and yogurt.
The breakfast was often characterized as very good with perfect and fresh options available. Guests found the breakfast selections to be quite varied and nicely presented, contributing to an overall positive dining experience. Additionally, the helpful and friendly breakfast staff were consistently praised for their service, adding to the enjoyable atmosphere of the dining area which is described as light and airy.
Some guests did mention minor critiques such as the occasional over or undercooked items or periods when cooked food appeared in dribs and drabs due to high demand. There were also a few comments about dry food or specific items missing from the menu at times. Despite these occasional hiccups, the positive reviews overwhelmingly overshadow these issues.
The hotel also caters to specific dietary needs, including vegan and gluten-free options with staff making efforts to provide dairy-free milk upon request. Guests preparing for early activities or events appreciated the provision of early breakfasts. Overall, the breakfast at Holiday Inn Bolton Centre stands out for its quality, variety and excellent service.
While dining at the Holiday Inn Bolton Centre by IHG, guests have had a mixed experience. Many enjoyed the good food and appreciated the welcoming bar atmosphere. The gala dinner received high praise for its excellence and some specific dishes, like the pasta dinner on Saturday and a baguette, were very well received. There are plenty of dining options and the menu is wide, which some guests found appealing. Room service food was described as really good and tasty, making it a viable option after a long journey.
However, there were notable inconsistencies. Some guests reported the restaurant food as bland, overpriced or not good value for money. Service issues were frequent with many experiencing very long waits and incorrect orders. The restaurant seemed understaffed, contributing to slow service. Experiences with dinner varied significantly with one meal being described as good while another was termed terrible. The overall standard did not always meet guests' expectations and there were repeated mentions of the same menu being used for both lunch and dinner without variation.
Several diner-specific complaints included cold chips, a dirty drinks menu and food that was over or undercooked. Despite the option of good meals, some guests found the food they received did not match what they had ordered, leading to dissatisfaction. The prices also seemed unreasonably high for the location according to some reviewers. While some meals were enjoyable and praised, others felt the restaurant needed significant improvement to meet guests' standards consistently.
The reviews for the rooms at Holiday Inn Bolton Centre by IHG paint a mostly positive picture, highlighting cleanliness and comfort as consistent strengths. Guests repeatedly commend the rooms for being spacious, well-maintained and modern with freshly renovated spaces and clean, modern bathrooms. The beds are frequently described as comfortable, contributing to an overall sense of coziness and relaxation.
The rooms are noted for having good facilities, including free Wi-Fi, ample sockets and functional furniture, making them well-equipped for various needs, including business preparation. The showers receive particular praise for their quality. Moreover, some guests highlight good views and quiet, peaceful environments.
However, there are some recurring concerns. Bathrooms, while clean and functional, are often described as very small. Issues with room temperature are frequently mentioned with some rooms being uncomfortably hot and lacking air conditioning, leading guests to borrow fans from the reception. Some guests also experienced problems with the air conditioning and high room temperatures. A few rooms had a musty smell or were dusty and there were occasional mentions of blocked sinks and broken amenities like air conditioning or water pressure issues.
Rooms facing unattractive views such as air conditioning units were also noted and there were occasional disturbances from noise outside or dysfunctional room cards. While most reviews speak to good cleanliness and convenience, some guests found the rooms to be in need of updates with carpets looking dirty and rooms needing paint.
In conclusion, the Holiday Inn Bolton Centre offers spacious, clean and comfortable rooms with modern amenities, though there are occasionally minor issues with room conditions and facilities that could affect the stay experience.
Holiday Inn Bolton Centre by IHG, is well-regarded for its beds, which are frequently described as comfortable and comfy. Guests appreciated the lovely linens and good bedding. Many reviews highlight how comfortable the beds were with phrases like "very comfortable," "bed was so comfy," and "beds were very comfortable" being commonly mentioned. The bedding and pillows are often noted for their comfort and fresh linens are provided daily, adding to the experience of restful sleep.
However, a few guests experienced issues with bed arrangements and conditions. Some mentioned an uncomfortable gap in the middle of twin beds pushed together or the inconvenience of beds being at different heights. Despite these occasional negatives, the overwhelming feedback indicates that most guests found the beds at Holiday Inn Bolton Centre to be a significant positive aspect of their stay, contributing to a comfortable and homely atmosphere.
Holiday Inn Bolton Centre by IHG, consistently impresses guests with its high standards of cleanliness and comfort. The overall hotel is frequently described as spotless with modern and well-maintained facilities. Guests often comment on the immaculate conditions of the rooms and bathrooms with many highlighting the clean, warm and welcoming environment. The thorough and diligent cleaning staff are highly appreciated for keeping the rooms and common areas in pristine condition. Additionally, the hotel offers modern and functional amenities, ensuring that all guests' needs are met.
While the majority of feedback emphasizes the cleanliness and fresh appearance, there are occasional concerns such as delayed cleaning service and specific issues like unpleasant odors or maintenance lapses. Despite these few isolated incidents, the predominant sentiment reflects a clean and comfortable stay, reinforced by positive interactions with courteous and efficient staff. Overall, the Holiday Inn Bolton Centre prides itself on providing a very clean and well-equipped environment for its guests.
The Holiday Inn Bolton Centre by IHG, frequently receives praise for its exceptionally friendly and helpful staff. Guests highlight the professionalism, politeness and welcoming nature of the team. Receptionists such as Lucy and Hamza stand out for their commendable customer service, ensuring a swift and pleasant check-in experience. The bar and housekeeping staff are also commended for their attentiveness and courteous demeanor.
Several guests describe the staff as extraordinarily helpful, cheerful and always ready to assist—attributes that contribute significantly to a comfortable and enjoyable stay. The management is recognized for fostering a highly supportive and cooperative environment, making the staff a true credit to the team. Despite a few isolated incidents of less favorable interactions, the overwhelming sentiment is that the staff at this hotel are fantastic and work diligently to meet and exceed guest expectations.
The Holiday Inn Bolton Centre, part of the IHG Hotel collection, offers guests complimentary WiFi as part of their stay. While there are several positive mentions of stable and good WiFi, including brilliant connectivity on phones, experiences can vary. Some guests reported difficulties connecting to the network, encountered poor coverage or experienced unreliable connections, particularly on laptops. Despite the free internet access being a notable inclusion, instances of the WiFi dropping out and being awkward to access occasionally affected the overall experience. Thus, while the hotel provides free WiFi, the reliability and ease of access may be inconsistent.
Holiday Inn Bolton Centre by IHG, offers various parking options which have received mixed feedback from guests. Many appreciated the secure, underground parking and mentioned that parking was free, available on-site and easily organized. However, some visitors felt that the cost associated with parking was unfair and wished it was still free. Despite the secure underground parking, a few reviews noted that the area could be tricky to navigate and poorly lit. Additionally, guests pointed out that parking spaces were somewhat limited and not always readily available with only two disabled bays offered. Nevertheless, the convenient location and the option to park on-site were positively highlighted by several reviewers.
The Holiday Inn Bolton Centre by IHG, has received commendations for catering thoughtfully to families, ensuring a warm and considerate stay. Many reviews noted the large, comfortable family rooms and the exceptional staff, particularly Lucy and the weekend team, who made the experience enjoyable. Guests appreciated the family-friendly breakfast and found the hotel’s location convenient for family gatherings and visits. The swimming pool was a hit with children, contributing to the overall family-friendly atmosphere. While some mentioned children playing energetically, the hotel still came highly recommended for its suitability for families and pleasant accommodations.
Holiday Inn Bolton Centre is generally praised for delivering a four-star experience with many reviewers stating it meets or exceeds their expectations in this regard. The hotel is noted for its excellent cleanliness and modern facilities, which are consistent with a four-star standard and contribute to a comfortable stay. Guests appreciate the good food and friendly staff, as well as the nice touches that enhance the four-star feel, such as functioning air-conditioning and well-maintained rooms. Despite a few less favorable comparisons to lower-tier accommodations, the overall sentiment emphasizes the hotel's good value, tidy environment and pleasant service, resulting in a solid recommendation from most travelers.
The Holiday Inn Bolton Centre by IHG, is highly appreciated by business travelers for its efficiency and suitability for work-related stays. The hotel's reception is noted for being particularly efficient for business needs, offering a seamless check-in and check-out process. Guests have highlighted the excellent business center and reliable wifi, both essential for conducting business tasks smoothly. The hotel appears to cater well to conference attendees with facilities that are deemed great for hosting meetings. Additionally, it is praised for accommodating special requests such as late check-outs and the use of conference rooms, making it a highly recommended choice for short business stays and trips.
Holiday Inn Bolton Centre, an IHG Hotel, is lauded for its accessibility features which make it accommodating for guests with disabilities. Guests appreciated the clean and spacious rooms with some specifically mentioning accessible rooms and bathrooms that enhanced their stay. The hotel's location near the city center adds to its convenience, allowing for easy access to surrounding facilities. Additionally, accessible and free parking is provided, although it's noted that the disabled parking area lacks dropped kerbs, which could be an inconvenience. Overall, the hotel offers easy-to-access shower rooms and areas designed for wheelchair use. Staff assistance, such as helping move a bike into a car, adds to the positive experience for disabled guests.
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Location
The hotel's ease of access, coupled with its central location, makes it a perfect stopover for journeys or family gatherings. Many guests found the location perfect for attending events and gatherings, such as weddings or visits to the courts. Additionally, despite being in the city center, the hotel maintains a quiet ambiance at night. Overall, the blend of a fantastic location, friendly staff and well-equipped facilities ensures that Holiday Inn Bolton Centre is a top choice for visitors looking to explore Bolton or simply have a comfortable and convenient stay.
Breakfast
The breakfast was often characterized as very good with perfect and fresh options available. Guests found the breakfast selections to be quite varied and nicely presented, contributing to an overall positive dining experience. Additionally, the helpful and friendly breakfast staff were consistently praised for their service, adding to the enjoyable atmosphere of the dining area which is described as light and airy.
Some guests did mention minor critiques such as the occasional over or undercooked items or periods when cooked food appeared in dribs and drabs due to high demand. There were also a few comments about dry food or specific items missing from the menu at times. Despite these occasional hiccups, the positive reviews overwhelmingly overshadow these issues.
The hotel also caters to specific dietary needs, including vegan and gluten-free options with staff making efforts to provide dairy-free milk upon request. Guests preparing for early activities or events appreciated the provision of early breakfasts. Overall, the breakfast at Holiday Inn Bolton Centre stands out for its quality, variety and excellent service.
Dinner
However, there were notable inconsistencies. Some guests reported the restaurant food as bland, overpriced or not good value for money. Service issues were frequent with many experiencing very long waits and incorrect orders. The restaurant seemed understaffed, contributing to slow service. Experiences with dinner varied significantly with one meal being described as good while another was termed terrible. The overall standard did not always meet guests' expectations and there were repeated mentions of the same menu being used for both lunch and dinner without variation.
Several diner-specific complaints included cold chips, a dirty drinks menu and food that was over or undercooked. Despite the option of good meals, some guests found the food they received did not match what they had ordered, leading to dissatisfaction. The prices also seemed unreasonably high for the location according to some reviewers. While some meals were enjoyable and praised, others felt the restaurant needed significant improvement to meet guests' standards consistently.
Rooms
The rooms are noted for having good facilities, including free Wi-Fi, ample sockets and functional furniture, making them well-equipped for various needs, including business preparation. The showers receive particular praise for their quality. Moreover, some guests highlight good views and quiet, peaceful environments.
However, there are some recurring concerns. Bathrooms, while clean and functional, are often described as very small. Issues with room temperature are frequently mentioned with some rooms being uncomfortably hot and lacking air conditioning, leading guests to borrow fans from the reception. Some guests also experienced problems with the air conditioning and high room temperatures. A few rooms had a musty smell or were dusty and there were occasional mentions of blocked sinks and broken amenities like air conditioning or water pressure issues.
Rooms facing unattractive views such as air conditioning units were also noted and there were occasional disturbances from noise outside or dysfunctional room cards. While most reviews speak to good cleanliness and convenience, some guests found the rooms to be in need of updates with carpets looking dirty and rooms needing paint.
In conclusion, the Holiday Inn Bolton Centre offers spacious, clean and comfortable rooms with modern amenities, though there are occasionally minor issues with room conditions and facilities that could affect the stay experience.
Beds
However, a few guests experienced issues with bed arrangements and conditions. Some mentioned an uncomfortable gap in the middle of twin beds pushed together or the inconvenience of beds being at different heights. Despite these occasional negatives, the overwhelming feedback indicates that most guests found the beds at Holiday Inn Bolton Centre to be a significant positive aspect of their stay, contributing to a comfortable and homely atmosphere.
Cleanliness
While the majority of feedback emphasizes the cleanliness and fresh appearance, there are occasional concerns such as delayed cleaning service and specific issues like unpleasant odors or maintenance lapses. Despite these few isolated incidents, the predominant sentiment reflects a clean and comfortable stay, reinforced by positive interactions with courteous and efficient staff. Overall, the Holiday Inn Bolton Centre prides itself on providing a very clean and well-equipped environment for its guests.
Staff
Several guests describe the staff as extraordinarily helpful, cheerful and always ready to assist—attributes that contribute significantly to a comfortable and enjoyable stay. The management is recognized for fostering a highly supportive and cooperative environment, making the staff a true credit to the team. Despite a few isolated incidents of less favorable interactions, the overwhelming sentiment is that the staff at this hotel are fantastic and work diligently to meet and exceed guest expectations.
Wi-Fi
Parking
Family
4 Star
Business
Accessible
No, Holiday Inn Bolton Centre by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Bolton Centre by IHG.
No, Holiday Inn Bolton Centre by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Bolton Centre by IHG.
No, Holiday Inn Bolton Centre by IHG doesn't have a gym.
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