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Summary of reviewsHotel Etno Centar Balasevic is highly praised by guests for its stunning location nestled within a beautiful natural landscape, providing a tranquil and relaxing retreat with captivating views of Rtanj Mountain. The property design, featuring separate houses, enhances the quiet ambiance, making it an excellent place for a peaceful getaway. The hotel is well-located for outdoor activities and is conveniently accessible with amenities like shops and pharmacies nearby in Boljevac.
Guest feedback on breakfast is largely positive, highlighting a rich, diverse and delicious buffet experience. The selection of fresh and high-quality dishes, including traditional Balkan items, is particularly appreciated. Although some guests mention occasional inconsistencies in the spread and a lack of coffee, the general reception of the breakfast service contributes positively to the guest experience.
The hotel's dinner service receives mixed reviews. The homemade cuisine and barbecue dishes are often praised for their excellent preparation. However, the high prices and inconsistent quality, alongside service delays and limited food options, are common points of criticism. The menu's repetitive nature and lack of vegetarian options also detract from the dining experience.
Rooms at the hotel present a varied experience. Guests appreciate the spacious, clean and beautifully designed accommodations with comfortable and cozy setups. However, notable drawbacks include the lack of essential amenities such as air conditioning and minibars, noise issues, cleanliness concerns and inconsistencies between rooms booked and provided.
Cleanliness at the hotel is another mixed aspect. While some guests report very clean and well-maintained rooms and spa areas, others experience issues with the pool's cleanliness, cobwebs, dust and insects, pointing to inconsistent and sometimes inadequate room cleaning.
The staff at Hotel Etno Centar Balasevic garner commendation for their friendliness, professionalism and exceptional service, significantly enhancing the guest experience. There are some inconsistencies noted, particularly in the restaurant's service on weekends, but the majority of experiences with the staff are positive.
Wi-Fi service at the hotel is weak and inconsistent with reliable connections typically found only in common areas like the reception. Many guests find it almost unusable, affecting their overall stay experience.
The spa amenities receive mixed feedback. While some guests appreciate the sauna and steam bath, many report that various facilities are frequently out of order and cleanliness issues arise. Additional charges for accessing certain amenities also detract from the spa experience.
The pool area offers a charming yet mixed experience. Guests enjoy the attractive architecture and clean water of the indoor pool, but frequently note the cold water temperature and inconsistent cleanliness. Maintenance issues in the pool area also detract from the overall enjoyment.
Guests generally find the parking at the hotel to be spacious and convenient, though issues with disorganized spaces and lack of designated disabled parking have been highlighted.
For families, the hotel is a welcoming and comfortable choice. The environment and amenities such as the yard, playground and indoor pool cater well to children. However, safety measures could be improved and additional family-friendly menu options would enhance the overall experience.
Regarding beds, guest feedback is mixed. While some find the beds clean and comfortable, others point out issues with uncomfortable mattresses and pillows, as well as bed sizes that may not be ideal for all guests.
Overall, Hotel Etno Centar Balasevic offers a picturesque and serene setting ideal for relaxation, despite some inconsistencies in amenities and services. Show more
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Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Hotel with Tennis Courts
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Double or Twin RoomHoused in the main building, this room offers an LCD TV with cable and satellite channels, a private entrance, a minibar and a work desk. The private bathroom is fitted with a shower and includes a hairdryer and free toiletries.
Deluxe Double or Twin RoomGuests will have a special experience as the twin/double room provides a pool with a view. Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as soundproof walls.
Superior Deluxe Double or Twin Room The pool with a view is a top feature of this twin/double room. Featuring free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room has parquet floors, a seating area with a flat-screen TV with cable channels, a private entrance, soundproof walls, as well as a wardrobe.
Standard Double or Twin RoomGuests will have a special experience as the twin/double room provides a pool with a view. Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room features parquet floors, a seating area with a flat-screen TV with cable channels, a private entrance, soundproof walls, as well as a wardrobe.
Standard Triple RoomThis triple room provides a pool with a view. Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features parquet floors, a seating area with a flat-screen TV with cable channels, a private entrance, soundproof walls, as well as a wardrobe. The unit offers 2 beds.
Superior Triple RoomGuests will have a special experience as this triple room offers a pool with a view. Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features parquet floors, a seating area with a flat-screen TV with cable channels, a private entrance, soundproof walls, as well as a wardrobe. The unit offers 2 beds.
Standard Triple RoomThe pool with a view is the standout feature of this triple room. Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as soundproof walls. The unit has 2 beds.
Deluxe Triple RoomThis triple room's standout feature is the pool with a view. Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features parquet floors, a seating area with a flat-screen TV with cable channels, a private entrance, soundproof walls, as well as a wardrobe. The unit offers 2 beds.
Superior StudioThis studio features a pool with a view. Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as soundproof walls. The unit has 3 beds.
Guest Reviews
7.1
Good
Location
Nestled within a stunning natural landscape, Hotel Etno Centar Balasevic offers an exceptional location that consistently receives high praise from its guests. Surrounded by lush greenery and offering captivating views of Rtanj mountain, the setting is both tranquil and idyllic. The hotel is scattered among separate houses, which enhance the quiet and relaxing atmosphere, making it a perfect retreat for anyone seeking peace and serenity.
The hotel is well-equipped to provide a comfortable stay with spacious and clean rooms that boast renovated large bathrooms and efficient air conditioning. The ambiance is often highlighted, described as an oasis of peace and greenery, adding to the overall appeal of the property. For those interested in activities, its proximity to Rtanj, the Bogovinska cave and Soko Banja makes it an excellent base.
Conveniently located yet secluded enough to offer an escape from the hustle and bustle, the hotel is easy to find and accessible via the main road. Nearby amenities, including shops and pharmacies in Boljevac, are just a short drive away, adding to the convenience. The hotel's vast property also allows for leisurely walks, further enhancing the experience of being immersed in nature.
Overall, the location and design of Hotel Etno Centar Balasevic create a super nice setting that is ideal for relaxation, making it a highly recommended choice for travelers looking to enjoy the natural beauty and tranquility of the region.
Breakfast
Hotel Etno Centar Balasevic offers a breakfast experience that's largely positive according to guest reviews. The buffet-style breakfast is frequently described as rich, diverse and delicious, featuring a wide selection of fresh and high-quality dishes. Traditional Balkan items like cheese omelettes receive particular praise, alongside home-made food and hearty Swedish breakfast tables. Guests also appreciate the inclusion of the exceptional Rtanjski tea.
While most reviews highlight the variety and excellence of the breakfast, some note an inconsistency in the spread, especially if the hotel has fewer guests, leading to a limited menu of eggs and cheese. There are occasional mentions of cold food and the exclusion of coffee from the buffet, which some guests find disappointing. A few reviews also suggest that the breakfast can feel monotonous and meager on certain days.
Despite these mixed reviews, the general consensus is that the breakfast at Hotel Etno Centar Balasevic is very good with flavorful offerings that cater to various tastes. Overall, it contributes positively to the guests' experience at the hotel, rounding out their stay with a satisfying start to the day.
Dinner
Hotel Etno Centar Balasevic has garnered varied feedback regarding its dinner service. Notably, the restaurant impresses with homemade cuisine with the barbecue often receiving high praise for its excellent preparation. Those appreciating the food quality describe it as great and perfect.
However, the overall dining experience consistently faces criticism, particularly concerning the cost. Many feel the dishes are overpriced, even by elite tourism standards with some guests pointing out that the expensive meals do not align with the perceived quality. Delays in service and a limited food selection, despite a seemingly diverse menu, are recurring issues. Complaints about specific dishes being half raw, greasy eggs and cheap salami also emerge frequently.
Moreover, the repetitive nature of the dinner menu and its lack of options for vegetarians have been noted as significant drawbacks. Although the Swedish buffet for breakfast and dinner is considered satisfactory by some, the high prices and inconsistent quality seem to overshadow these positive aspects for many guests.
Rooms
Hotel Etno Centar Balasevic offers a mixed experience when it comes to its rooms, based on guest reviews. While many guests appreciate the spacious and clean nature of the rooms, describing them as comfortable, cozy and beautifully designed, numerous issues dampen the overall experience. Positive feedback highlights clean, tidy and well-equipped bathrooms with some rooms offering picturesque views and a peaceful ambiance. Guests also note the good heating in winter and the general comfort of the rooms.
However, there are significant drawbacks. Many rooms lack essential amenities such as air conditioning, minibars, safes and sound insulation, making it easy to hear noise from neighboring rooms. Cleanliness is a major concern for several guests, who report rooms being dirty with issues such as dust, mold, insects and even dampness. The outdated interior and old furniture also detract from the comfort.
Another recurrent problem is the inconsistency between rooms booked online and the rooms provided with some guests receiving smaller, less equipped rooms than reserved. Basic hygiene issues in some rooms, like hair on bed sheets and a bad smell in the bathroom, further contribute to the dissatisfaction.
Overall, while the hotel does have some spacious and beautifully designed rooms, the maintenance issues, lack of essential facilities and inconsistencies in room allocation suggest that there are better options available for travelers seeking a comfortable stay.
Beds
Hotel Etno Centar Balasevic offers a mixed experience when it comes to the comfort of their beds. Guests have noted that the beds are generally clean with fresh and fragrant bed linen and towels. Some guests found the beds to be comfortable and appreciated the good heating in the rooms, ensuring a cozy stay.
However, several guests have pointed out issues with the mattresses and pillows, describing them as uncomfortable, lumpy and hard. The bed size also seems to be an issue with some finding the beds too small and narrow. Additional concerns include beds that creak loudly and sheets that appear worn out and stained.
Overall, while some guests enjoyed a good night's rest, others feel that the hotel could improve the quality and comfort of their bedding.
Cleanliness
Hotel Etno Centar Balasevic presents a mixed bag in terms of cleanliness, based on guest reviews. Positively, a number of guests report clean, tidy and wonderfully decorated rooms. Sheets, towels and rooms are frequently mentioned as being clean and comfortable with some guests specifically praising the daily cleaning of toilets and the high level of cleanliness within the accommodation. The spa area is also noted to be clean.
However, there are significant complaints that point to a trend of cleanliness issues. Many guests highlight the pool as particularly problematic with frequent mentions of dirty water, unclean areas and poor maintenance overall. There are also repeated mentions of cobwebs, dust and insects in the rooms, suggesting that room cleaning is inconsistent and sometimes inadequate. The condition of terraces, bathrooms and overall maintenance leaves much to be desired for several guests, pointing to a need for better upkeep.
Overall, while some guests find the hotel areas clean and pleasant, the general consensus indicates that there are notable shortcomings in cleanliness that the hotel needs to address for a better guest experience.
Staff
At Hotel Etno Centar Balasevic, guests consistently commend the staff for their friendliness, professionalism and exceptional service. Many point out that the staff is extremely kind, helpful and polite, often going above and beyond to ensure a comfortable and welcoming stay. The hotel's personnel receive high praise for their attentive and courteous service, making guests feel valued and well taken care of.
However, some reviews highlight inconsistencies, particularly in the restaurant. There tends to be a shortage of staff on weekends and some waiters are described as slow, unorganized and occasionally unprofessional. Issues such as the restaurant service being slow and certain waiters lacking promptness were noted, alongside isolated instances of unfriendly interactions at the reception.
Despite these few drawbacks, the majority of feedback emphasizes the positive experiences with the staff, indicating a generally commendable level of hospitality at Hotel Etno Centar Balasevic. Guests appreciated the team's efforts, even under pressure and found the overall atmosphere of the hotel enhanced by the dedicated and supportive staff.
Wi-Fi
Guests at Hotel Etno Centar Balasevic have expressed significant concerns regarding the hotel's Wi-Fi service. Multiple reviews highlight the inconsistent and weak Wi-Fi signal with several guests noting that there was no Wi-Fi available in the rooms. Instead, the only reliable internet connection could be found at the reception area or, occasionally, above the pool. Some guests found the internet to be almost unusable due to its instability and poor performance. Despite these issues, some feedback mentioned the availability of free Wi-Fi, although it failed to meet expectations in terms of coverage and strength.
Spa
Hotel Etno Centar Balasevic offers a spa experience with mixed reviews from guests. While some found the sauna to be excellent and appreciated the inclusion of a steam bath, others shared concerns about various facilities not being operational. Guests noted that the sauna, steam room and salt room were often out of order with several instances of the entire spa center being non-functional during their stay. Additionally, some commented on the spa area's cleanliness and an extra charge required to access certain amenities. The spa was described by a few guests as being inadequately maintained with a particularly cold pool and jacuzzi. It's important to note that use of the spa is not included in a bed and breakfast package and additional fees apply for certain facilities. Overall, the spa experience at the hotel brings varied feedback with notable issues in availability and maintenance.
Pool
The pool area at 'Hotel Etno Centar Balasevic' offers a mixed experience. On the positive side, the indoor pool features attractive architecture and clean water, providing a unique ambiance for guests. The resort surrounding the pools is spacious with loungers and plenty of room for relaxation and the pool facilities themselves are operational and maintained daily.
However, several drawbacks are frequently noted. Many guests report that the pool water is uncomfortably cold, making swimming less enjoyable. Additionally, the cleanliness of the pools varies with some reports of dirt and sediment, particularly in the outdoor and unfinished pool areas. The maintenance of the pool area, including decaying wooden structures and broken fences, also needs improvement. The pool infrastructure could certainly benefit from better upkeep to enhance the overall guest experience.
While the size of the pools is mentioned as small, it remains a somewhat charming aspect for those who prefer a more intimate setting. Despite these issues, the pool area still offers a pleasant enough environment for those considering a stay, especially in the warmer seasons when the outdoor ambiance can be fully appreciated.
Parking
Hotel Etno Centar Balasevic offers a large and spacious parking lot that many guests find convenient and appreciate for its free access right in front of the hotel. Although the majority of the feedback highlights the ample space available for parking, there are some areas needing improvement. Several guests have noted issues with disorderly parking and bad allocation of spaces, which sometimes results in vehicles blocking each other. The parking situation could be more accommodating, particularly for disabled guests, as there is no clearly designated disabled parking available. Additionally, the position of the parking spaces isn't always ideal and can be far from the hotel. Despite these critiques, the overall availability and size of the parking seem to cater well to the needs of most visitors.
Family
Hotel Etno Centar Balasevic is a great option for those planning a family getaway. The hotel offers a welcoming atmosphere and amenities tailored for families, providing a comfortable stay. Guests have highlighted the family-friendly environment, mentioning enjoyable experiences in the yard, playground and indoor pool, though some noted that the pool water can be cold. The hotel complex is designed with children in mind, ensuring that kids have plenty of activities and spaces to keep them entertained. The hospitality and breakfast have been praised, contributing to a pleasant family vacation. While the rooms are comfortable and well-suited for a family of four, some reviews indicate that the safety measures for children could be improved. Additionally, amenities such as parking and the spa received positive feedback for contributing to a relaxing family stay. Overall, Hotel Etno Centar Balasevic proves to be a good choice for a family trip, even though there's room for safety enhancements and more vegan menu options.
3 Star
Hotel Etno Centar Balasevic presents a mixed experience for its guests. It is generally perceived as a solid 3-star hotel with services that align with what one would expect from this rating, making it a worthwhile choice for those seeking good value. Many guests have described the hotel as comfortable and have had pleasant stays, appreciating the inclusion of half board.
However, there are concerns that the property does not fully live up to its 3-star classification. Some guests have pointed out that the hotel operates more like a motel and does not provide the level of service one might anticipate from a 3-star establishment. Additionally, there are criticisms regarding the food, which some guests found uninspiring and the prices for massages and restaurant services, which were deemed too high.
Furthermore, it has been noted that the photographs of the hotel appear outdated, possibly taken 10-15 years ago and no longer reflect the current state of the property. Overall, while the hotel delivers a decent experience for a 3-star rating, guests suggest that better options might be available elsewhere, particularly considering the relatively high prices for the offerings.
Indoor Pool
When staying at Hotel Etno Centar Balasevic, guests have mixed feelings about the indoor pool. Many appreciate its unique and interesting architectural design, describing it as beautiful and warm. However, some visitors noted that the pool's cleanliness was occasionally lacking with the water appearing cloudy at times. While a portion of guests enjoyed the warm water, others remarked that the pool was cold and not heated, which could be a drawback for those seeking a consistently warm swim. Despite its quirks, the indoor pool stands out as a notable feature of the hotel that draws a variety of opinions.
Dog Friendly
Hotel Etno Centar Balasevic provides a truly pet-friendly environment, making it a favorable choice for travelers accompanied by their dogs. The accommodations are welcoming and secure for pets, ensuring they are safe throughout their stay. The facility is well-suited for guests who bring their dogs with many reviewers highlighting the dog-friendly nature of the hotel. Despite the occasional mention of stray and barking dogs, the overall sentiment towards the pet policies and amenities is positive. However, it's worth noting that some visitors found the rooms to be warmer than preferred, even when accommodating their pets.
Yes, Hotel Etno Centar Balasevic has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Etno Centar Balasevic.
Yes, Hotel Etno Centar Balasevic welcomes dogs.
Yes, parking facilities are available at Hotel Etno Centar Balasevic.
No, Hotel Etno Centar Balasevic doesn't have a gym.