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Torre Monserrate

Bogota , Avenida Carrera 10 No. 26 - 21 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Torre Monserrate is a highly recommended five-star hotel in the heart of Bogotá. Guests rave about the hotel's convenient location, helpful staff and excellent breakfast. The rooms are spacious and comfortable with various types of accommodations available. The hotel is also noted for its cleanliness and elegant vibe, although some parts of the hotel could use some maintenance. The staff is exceptional, providing excellent customer service with a friendly and professional attitude. The hotel boasts a beautiful heated swimming pool and jacuzzi, along with sauna and turco facilities. Overall, the Torre Monserrate offers an exceptional five-star hotel experience with excellent value for money.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types

Twin Room A stylish room that features floor-to-ceiling curtains, views of the city; and free Wi-Fi. It has a flat-screen TV and a bathroom with a shower. Free toiletries are include

Junior Suite This suite features views of the city, a flat-screen TV and a minibar. It has a private bathroom with a shower. Free toiletries are included.

Double Room This room offers city views.

Deluxe Room This more spacious room offers views of the city.

About Torre Monserrate

License: 72979

Guest Reviews

8.7

Very Good

Location

The Torre Monserrate offers a fantastic location for travelers to Bogotá. The hotel is centrally located, making it easy to move around the city and visit nearby attractions. Guests rave about the convenience of the location and the helpfulness of the staff. Many guests mention the excellent breakfast offered at the hotel. The hotel is also strategically located for exploring the city and offers a reliable and affordable transportation service to the airport and bus terminal. While some caution about the safety of the area at night, most guests feel safe and appreciate the hotel's view of the city. Overall, Torre Monserrate is an excellent choice for visitors looking for a conveniently located, affordable place to stay in Bogotá.

Breakfast

Guests of Torre Monserrate have raved about the hotel's breakfast. The breakfast is described as spectacular, varied, delicious, complete and excellent. The hotel restaurant also provides amazing and delicious food for breakfast and dinner with good service. The buffet breakfast is especially noteworthy with lots of choices and an excellent selection. Some guests have even said that the breakfast could be called lunch. However, a few reviewers have mentioned that there could be more variation in the local food. Overall, the breakfast at the hotel is highly recommended with many guests praising both the quality and the attentive service.

Rooms

Guests rave about the comfort and spaciousness of the rooms at Torre Monserrate with many praising the comfortable beds and ample space. The hotel offers various types of accommodations, including junior suites and apartments, which provide excellent value for money. Some guests even received upgraded rooms on higher floors, offering amazing views of the city. However, some reviews note that the rooms are in need of an update with old-fashioned furniture and tired décor. Despite this, cleanliness is often highlighted as a positive aspect of the rooms, as well as the friendly staff and convenient location. Some guests found issues with their rooms, such as noisy surroundings or outdated bathrooms, but overall, the majority of reviews praise the comfort and elegance of the hotel's accommodations.

Cleanliness

If you're looking for a hotel that is clean and tidy, Torre Monserrate might be your perfect match. Guests frequently mention the cleanliness of the hotel, from the rooms to the common areas. Some reviewers even praised the 'classy, clean' vibe of the hotel and the staff's attention to hygiene. However, a few reviews mentioned that some parts of the hotel, such as hallway carpets and bathroom fixtures, are starting to show their age and could use some maintenance. Despite these minor flaws, guests generally agree that Torre Monserrate is a great pick for those who value cleanliness and elegance.

Staff

Torre Monserrate is an iconic hotel in the heart of Bogotá, Colombia. The staff of the hotel is exceptional, providing excellent service with a friendly and professional attitude. Guests have praised the hotel staff for their kindness, warmth and exceptional customer service with many mentioning the hotel's convenient location and helpfulness of the staff. The hotel offers a variety of amenities and services, including a spa, restaurants and comfortable rooms. The hotel staff particularly stands out with guests noting their attention to detail and exceptional service. Overall, Torre Monserrate offers a luxurious and comfortable stay with exceptional staff that sets it apart from other hotels in the city.

Pool

The Torre Monserrate boasts a beautiful heated swimming pool and jacuzzi, along with sauna and turco facilities. Although some guests reported that the pool was not open during their stay or closed early on Sundays, others found it to be a highlight of their stay. One guest even chose to stay specifically for the use of the pool and jacuzzi, which were reportedly in excellent working condition with hot water. The hotel also offers a range of other amenities, such as room service, spa, gym and a poolside restaurant and café. While some guests noted that the pool could use some maintenance, overall the pool and small jacuzzi received positive reviews.

5 Star

The Torre Monserrate has received overwhelmingly positive reviews from guests. The hotel is considered exceptional, superb and maravilloso. Many guests appreciate the hotel's cleanliness, comfort and excellent value for its five-star rating. The hotel is also noted for its historic significance as an emblematic landmark in Colombia's capital. Customer service is considered great and the hotel's facilities and services are excellent in every aspect. The hotel's friendly staff is also highly praised, making for a top-notch stay. All in all, the Torre Monserrate is a highly recommended destination for those seeking an exceptional five-star hotel experience.

No, Torre Monserrate doesn't have any pool.

No, a spa isn't available at Torre Monserrate.

Yes, Torre Monserrate welcomes dogs.

No, parking facilities aren't available at Torre Monserrate.

Yes, Torre Monserrate has a gym.

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