Radisson Bogota Metrotel
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Summary of reviewsThe Radisson Bogota Metrotel is highly praised for its central and convenient location in the Chapinero district of Bogotá. Guests value the proximity to the financial center and trendy areas such as Zona T and Zona G, renowned for their shopping, dining and nightlife options. The neighborhood is generally noted for its safety and tranquility, though some minor noise and less favorable streets are occasionally mentioned. Excellent public transportation links also allow for easy exploration of the city.
The hotel's breakfast is frequently highlighted as exceptional, offering a wide variety of fresh fruits, cereals, juices and both local and international dishes. Guests appreciate the cleanliness and attentive staff, which enhance the dining experience. While some note a lack of variety on consecutive days, the breakfast is generally seen as a major highlight. Dinner experiences are mixed with positive remarks on food quality and menu variety, though some guests have noted slow service and occasional inconsistencies in food quality.
Rooms at the Radisson Bogota Metrotel are often described as spacious, clean and comfortable, suitable for both business and leisure travelers. The hotel offers various room types, including those with full kitchens, which are convenient for longer stays. However, some guests mention that the furnishings are dated and could benefit from refurbishment. Issues such as poor ventilation, lack of air conditioning and inadequate noise isolation are also reported. Despite these drawbacks, the friendliness and attentiveness of the staff significantly enhance the overall guest experience.
The hotel's cleanliness receives consistent praise across reviews with rooms and common areas maintained to high standards. The staff is frequently commended for their friendliness, professionalism and willingness to go above and beyond, contributing to a warm and welcoming atmosphere.
WiFi experiences are mixed with some guests reporting excellent connectivity, while others highlight issues with intermittent signals and insufficient coverage in certain areas. The spa and gym facilities receive generally positive feedback, though some operational inconsistencies and minor equipment issues are noted.
Parking is appreciated for its security and accessibility, though the lack of direct access to the hotel can be inconvenient. The hotel is particularly recommended for families, offering a safe and welcoming environment with spacious rooms and friendly staff.
Overall, the Radisson Bogota Metrotel stands out for its prime location, excellent breakfast, cleanliness, friendly staff and family-friendly atmosphere, despite some areas in need of improvement.
Categories
The hotel's breakfast is frequently highlighted as exceptional, offering a wide variety of fresh fruits, cereals, juices and both local and international dishes. Guests appreciate the cleanliness and attentive staff, which enhance the dining experience. While some note a lack of variety on consecutive days, the breakfast is generally seen as a major highlight. Dinner experiences are mixed with positive remarks on food quality and menu variety, though some guests have noted slow service and occasional inconsistencies in food quality.
Rooms at the Radisson Bogota Metrotel are often described as spacious, clean and comfortable, suitable for both business and leisure travelers. The hotel offers various room types, including those with full kitchens, which are convenient for longer stays. However, some guests mention that the furnishings are dated and could benefit from refurbishment. Issues such as poor ventilation, lack of air conditioning and inadequate noise isolation are also reported. Despite these drawbacks, the friendliness and attentiveness of the staff significantly enhance the overall guest experience.
The hotel's cleanliness receives consistent praise across reviews with rooms and common areas maintained to high standards. The staff is frequently commended for their friendliness, professionalism and willingness to go above and beyond, contributing to a warm and welcoming atmosphere.
WiFi experiences are mixed with some guests reporting excellent connectivity, while others highlight issues with intermittent signals and insufficient coverage in certain areas. The spa and gym facilities receive generally positive feedback, though some operational inconsistencies and minor equipment issues are noted.
Parking is appreciated for its security and accessibility, though the lack of direct access to the hotel can be inconvenient. The hotel is particularly recommended for families, offering a safe and welcoming environment with spacious rooms and friendly staff.
Overall, the Radisson Bogota Metrotel stands out for its prime location, excellent breakfast, cleanliness, friendly staff and family-friendly atmosphere, despite some areas in need of improvement.
Accessible Hotel
This hotel offers wheelchair accessibility throughout its grounds and has facilities for disabled guests available. It also has elevators/lifts for easy access to upper floors.
4-Star Hotel
The Radisson Bogota Metrotel is a reliable choice, offering a restaurant and storage. It is well-regarded for its convenient location and quality service.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
About Radisson Bogota Metrotel
License: 63205
Guest Reviews
Location
Breakfast
Cleanliness and the friendly, attentive staff also receive high praise, contributing to an overall pleasing breakfast experience. The restaurant maintains high standards of service and quality, ensuring a delightful start to guests' days. Furthermore, the inclusion of breakfast in the room price is seen as adding excellent value.
While some guests report a lack of variety on consecutive days and occasional service delays during busy times, these are minor detractors in an otherwise positively reviewed breakfast experience. The ambiance of the dining area adds to the overall appeal, enhancing the guest experience at this well-located property in Bogota.
In summary, Radisson Bogota Metrotel’s breakfast is a major highlight for its variety, quality and excellent service, making it a highly recommended feature of the hotel.
Dinner
Room service also garners positive remarks for being very good with several meals described as delicious and affordable. The hotel staff, whether in the restaurant or providing room service, are often commended for their excellent customer service, friendliness and cleanliness.
However, several reviews point out areas needing improvement. The restaurant service is repeatedly described as slow with long waits for food and insufficient staffing during busy times. Some guests found the menu limited and the food quality not always consistent, mentioning experiences of dry pasta or seafood that wasn’t satisfactory. There are also remarks on the high prices of room service relative to the quality of the food. Additionally, some guests were disappointed with the absence of meal inclusions, such as lacking a glass of water with Christmas dinner.
In summary, while the food quality at Radisson Bogota Metrotel generally receives high marks, the pace of service and consistency of food quality could benefit from enhancements to better meet guests' expectations.
Rooms
The hotel offers a variety of room types and suites, some of which include modern amenities like full kitchens, making long stays more convenient. The views from the higher floors can provide a picturesque outlook of Bogota, enhancing the stay for many guests.
However, the hotel’s facilities and room furnishings show signs of aging and would benefit from some refurbishment. Several guests noted that the decor and installations are outdated and there were instances of furniture and equipment appearing worn out. Additionally, the lack of air conditioning and poor ventilation in many rooms has been a common issue, particularly in warmer weather. Some rooms were reported to be excessively hot or cold, depending on the season.
A significant drawback is the intermittent and often poor noise isolation with some rooms affected by street noise or sounds from adjacent rooms. Furthermore, lighting within the rooms has been critiqued, often described as insufficient, making the spaces feel dark and uninviting at times.
Despite these shortcomings, the comfort of the beds and the overall spaciousness and cleanliness of the rooms often redeem the stay for many visitors. The pleasant and attentive staff also enhance the overall guest experience, providing a warm atmosphere even if the physical state of the hotel may fall short in some aspects.
Beds
Pillows, however, received a more varied response. Although some found the pillows to be great, others felt they were too high or uncomfortable and a few mentioned encountering stains. Nonetheless, clean bed linens and overall bedroom comfort were recurrent positives.
Guests often pointed out the spaciousness of the rooms with several comments praising the combination of comfort and room size. Despite minor criticisms about the beds being firm or old, the general consensus leaned toward a comfortable and restful sleep experience at the hotel.
Cleanliness
Visitors appreciate the consistent quality of cleaning services, describing the rooms as very clean and well-kept. Many emphasize that the rooms are cleaned daily and well-stocked with a notable exception of occasional lapses in thoroughness. Some guests experienced issues such as unemptied trash cans or insufficient amenities, but these instances appear to be outliers.
Additionally, the hotel's staff receives praise for their friendliness and efforts to maintain the high standards of cleanliness. Despite the age of the building and some worn-out aspects like carpets and bathroom fixtures, guests feel that everything is generally well-maintained and clean.
However, there are a few mentions of areas needing improvement, such as specific bathroom updates, housekeeping consistency and better maintenance of certain amenities. Overall, the hotel's dedication to maintaining a clean and comfortable environment is a recurring theme in the reviews, making it a reliable choice for travelers prioritizing cleanliness.
Staff
Wi-Fi
However, the majority of reviews indicate significant room for improvement. Numerous guests reported intermittent and weak signals with wifi that was often unreliable and erratic. Some reviewers experienced constant interruptions, periods of no connectivity or encountered specific problems such as low bandwidth, especially in certain rooms or areas like the breakfast lounge. Reports of the internet not functioning properly or even not working at all for entire stays or specific devices, were common.
Overall, while there are some positive remarks about the wifi at Radisson Bogota Metrotel, the frequent negative feedback suggests that the hotel needs to address and enhance the consistency and reliability of its internet service to meet guests' expectations better.
Spa
However, the spa's operational challenges did not go unnoticed. Several guests noted that the sauna and other wet areas were often unavailable or in disrepair during their stay, including closures on specific dates and issues with the sauna and steam room functionality. These inconsistencies in availability and condition left some guests dissatisfied. Despite these setbacks, the overall impression of the spa, when functional, tended to be positive, offering a valuable and enjoyable amenity to enhance the guest experience.
Gym
Parking
Family
Nightlife
Business
Guests particularly appreciate the on-site taxi service, which is superior to regular city taxis, allowing payment by credit card and offering specific rates for hotel guests – a safe and reliable option for business commuting. The hotel boasts fast and reliable Wi-Fi, a critical necessity for business travelers.
While the hotel offers a good cost-benefit ratio and overall value for money, some minor issues, like invoicing problems for company bookings, have been noted. Despite this, the efficient and polite staff, especially at the night front desk, ensure that business services are delivered seamlessly.
In summary, Radisson Bogota Metrotel is a business-oriented hotel providing a conducive environment for business activities with excellent location, well-equipped business facilities and commendable service, making it a good choice for those in Bogotá for business purposes.
Accessible
Romantic
No, Radisson Bogota Metrotel doesn't have any pool.
Yes, a spa is available at Radisson Bogota Metrotel.
No, Radisson Bogota Metrotel doesn't allow dogs.
Yes, parking facilities are available at Radisson Bogota Metrotel.
Yes, Radisson Bogota Metrotel has a gym.
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