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Hotel Santa Cruz Bogotá

Bogota , Calle 22 Bis Número 43 B 05 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Santa Cruz Bogotá is highly regarded for its exceptional location, nestled in a safe and tranquil neighborhood with easy access to key areas like Corferias, the embassy and the airport. This advantage makes it particularly appealing for short business trips. Guests often praise the hotel's cleanliness, citing the well-maintained rooms and common areas. The family-run establishment is noted for its comfortable and cozy accommodations, although some minor criticisms point to inconsistent room sizes, poor ventilation and occasional noise issues.

The breakfast at Hotel Santa Cruz Bogotá receives mixed reviews. While many find it delicious and freshly made, it is generally described as simple and basic with minimal variety. Portions may be small and the service quality has been inconsistently rated.

The staff at Hotel Santa Cruz Bogotá stand out for their exceptional friendliness and attentiveness, often going above and beyond to ensure a pleasant stay. Their dedicated service significantly enhances the overall guest experience with personalized care and attention to detail frequently highlighted.

Guests have mixed feelings about the beds with many finding them comfortable and conducive to a good night's sleep, while others note discomfort with the mattresses. Despite these varied opinions, the clean and well-maintained rooms contribute positively to the hotel’s reputation.

Overall, Hotel Santa Cruz Bogotá is distinguished by its prime location, cleanliness and exceptional service staff, making it a preferred choice for many travelers.
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Categories

3-Star Hotel

This hotel provides comfortable rooms and is located in Bogota. It offers standard amenities for a convenient stay.

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

Room Types

Standard Double Room This double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.

Triple Room This triple room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.

Quadruple Room This quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 3 beds.

Family Studio The studio's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. This studio is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 3 beds.

Twin Room This twin room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

Superior Apartment The spacious apartment has 2 bedrooms and 1 bathroom with a shower and free toiletries. This apartment offers a wardrobe and a flat-screen TV with streaming services. The unit has 5 beds.

Studio The studio's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. This studio is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.

Apartment The spacious apartment features 2 bedrooms and 1 bathroom with a shower and free toiletries. This apartment provides a wardrobe and a flat-screen TV with streaming services. The unit offers 4 beds.

About Hotel Santa Cruz Bogotá

License: 119169

Guest Reviews

8.3

Very Good

Location

Hotel Santa Cruz Bogotá enjoys widespread praise for its exceptional location. Guests consistently highlight the hotel's central and easily accessible position, which makes entering and exiting particularly convenient. Nestled in a very good, safe neighborhood, the hotel is surrounded by various businesses and is close to significant points in the city, such as Corferias and the embassy.

Several reviews mention the hotel's proximity to the airport, appreciating the added convenience of shuttle services. Visitors also find the area quiet and tranquil, ensuring a restful stay. The hotel's location not only meets but often exceeds expectations, especially for those on short business trips.

The family-run establishment garners positive notes for cleanliness and comfort with good beds and rooms often highlighted. The attentive, friendly staff and excellent service further enhance the stay experience, making guests feel at home.

In summary, Hotel Santa Cruz Bogotá stands out for its excellent location, safe environment and the ease of accessing Bogotá’s points of interest, backed by commendable service and comfortable amenities.

Breakfast

Guests at Hotel Santa Cruz Bogotá have mixed feelings about the breakfast offered. Many find the breakfast to be delicious, freshly made and good for its price. However, it is consistently described as simple and basic, usually consisting of eggs, bread, arepas and a drink with occasional fruit. While some guests appreciated the tasty and complete meals, others noted that the portions are small and the options quite limited, sometimes resembling a stand-up snack more than a full meal. Service quality also varied with some reviewers mentioning poor service and minimal variety. Despite these criticisms, many guests still found the breakfast adequate and adequately sufficient to start the day.

Rooms

Hotel Santa Cruz Bogotá offers rooms that are consistently described as comfortable and clean, providing a good quality-price ratio. Many guests found the rooms to be cozy with some noting spacious accommodations and large TVs. The beds are generally comfortable, although a few reviews mentioned discomfort with the mattresses. Despite the favorable comments on comfort, the overall ambience is affected by a lack of windows and poor ventilation, which sometimes leads to a buildup of humidity and a noticeable damp smell masked by air fresheners.

A recurring point is the room size with some guests finding them spacious while others remarked on their smallness. This inconsistency hints at varying room configurations that may depend on the booking type. The bathrooms received mixed reactions with several guests finding them small and outdated, yet adequate nonetheless.

Location and cleanliness are highlighted positively, signaling an overall well-maintained environment. However, noise can be an issue, particularly in rooms situated near common areas like the kitchen, where sounds from outside and adjacent rooms are easily heard. Accessibility also poses a problem for guests traveling with elderly adults due to the difficulty in reaching certain rooms.

Although some found the rooms to be chilly, the comfort and strategic location of the hotel seem to be strong advantages for visitors.

Beds

The beds at Hotel Santa Cruz Bogotá have received mixed reviews from guests. Many have highlighted the comfort of the beds, describing them as excellent, very comfortable and lovely. Positive remarks emphasize the overall good quality of the beds and rooms. However, some guests reported that the mattresses were not comfortable, leading to less favorable experiences regarding sleep quality. Despite the variety in opinions, the clean and nice rooms contribute positively to the overall impression of the accommodations.

Cleanliness

Hotel Santa Cruz Bogotá has garnered positive remarks for its exceptional cleanliness, ensuring guests enjoy a comfortable stay. Visitors frequently highlight the pristine condition of the facilities, noting that the rooms and common areas are consistently well-maintained. The cleaning staff is commended for their impeccable standards, contributing significantly to the overall tidiness of the hotel.

In addition to cleanliness, the hotel's location receives positive feedback for its convenience and proximity to key areas in Bogotá. Guests appreciate the accessible and central location, which adds to the overall experience of staying at the hotel.

The comfort of the beds and rooms is another commonly praised aspect with many guests finding them to be both clean and comfortable. The service staff also play a key role in enhancing the guest experience, consistently receiving accolades for their attentiveness and willingness to address any concerns.

While most reviews are overwhelmingly positive about the cleanliness, a few guests have mentioned areas for improvement, particularly in bathroom cleanliness and occasional lapses in room maintenance. Despite these isolated incidents, the majority of reviews emphasize the high standards of hygiene and comfort at Hotel Santa Cruz Bogotá.

Staff

The staff at Hotel Santa Cruz Bogotá consistently receive glowing praise from guests for their exceptional service and friendliness. The reception is highlighted for being very welcoming and efficient, setting a positive tone from the moment guests arrive. Staff members across different departments, including those in the kitchen and administration, are noted for their kindness, attentiveness and willingness to assist with any needs or concerns.

Guests frequently describe the personnel as friendly, helpful and attentive. Many reviews mention specific staff members who went above and beyond to make stays enjoyable, ensuring that visitors felt at home. The overall service is described as excellent with special attention to detail and personalized care highlighted as standout qualities. Whether it's providing complimentary coffee, offering early check-ins or simply being available to address any requests, the staff's dedication to hospitality shines through.

The commitment to high-quality service and genuine warmth of the staff create a comfortable and welcoming atmosphere that leaves a lasting impression on visitors. This positive engagement from the staff significantly enhances the guest experience, making Hotel Santa Cruz Bogotá a standout choice for travelers.

No, Hotel Santa Cruz Bogotá doesn't have any pool.

No, a spa isn't available at Hotel Santa Cruz Bogotá.

Yes, Hotel Santa Cruz Bogotá welcomes dogs.

Yes, parking facilities are available at Hotel Santa Cruz Bogotá.

No, Hotel Santa Cruz Bogotá doesn't have a gym.

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