Cosmos 100 Hotel & Centro de Convenciones - Hoteles Cosmos
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Summary of reviewsCosmos 100 Hotel & Centro de Convenciones - Hoteles Cosmos receives high acclaim from guests, particularly for its advantageous location in Bogotá. The hotel is situated in a quieter neighborhood with excellent connectivity to the city center via public transportation and main avenues, making it ideal for business and leisure travelers alike. The area is both safe and convenient, close to shopping centers and dining options, enhancing the overall value for visitors despite temporary access challenges due to local construction.
Breakfast is another highlight, often described as abundant, varied and delicious with a wide range of options to suit different tastes. The custom-made omelets and friendly service further elevate the morning dining experience. Dinner at the hotel also garners positive feedback, particularly for its diverse dining venues like the well-reviewed Japanese restaurant. Excellent gastronomy and attentive staff contribute significantly to a pleasant dining experience, although there are occasional remarks about high prices and limited menu options.
The rooms at Cosmos 100 Hotel are appreciated for their spaciousness, cleanliness and comfort with many guests highlighting the comfortable beds and well-maintained condition of the accommodations. While some mention outdated furnishings and minor maintenance issues, the overall consensus underscores a comfortable and generous living space. Cleanliness standards are robust, maintaining a neat and inviting atmosphere throughout the hotel, supported by a diligent cleaning staff.
The hotel's staff consistently receive commendations for their friendly, attentive and accommodating service. Personal touches from staff members at various points throughout the stay, from the reception to the dining areas, contribute to a welcoming and professional atmosphere.
However, the hotel's free wifi service has mixed reviews with some guests experiencing connectivity issues, particularly in rooms, which can be a drawback for business travelers requiring reliable internet access. The gym, while small, is praised for its cleanliness, though improvements in equipment and operating hours would be beneficial. Pool facilities, including a jacuzzi and sauna, offer spectacular city views, though the pool's small size and restricted operational hours are noted areas for improvement.
Parking is convenient, offering spacious and centralized options and the family-friendly amenities help create a comfortable and enjoyable environment for travelers with children. The large and comfortable beds are frequently cited as a key highlight, ensuring a restful stay.
Overall, Cosmos 100 Hotel & Centro de Convenciones is characterized as a well-located, comfortable and service-oriented establishment, making it a recommended choice for visitors to Bogotá seeking both business and leisure accommodations.
Categories
Breakfast is another highlight, often described as abundant, varied and delicious with a wide range of options to suit different tastes. The custom-made omelets and friendly service further elevate the morning dining experience. Dinner at the hotel also garners positive feedback, particularly for its diverse dining venues like the well-reviewed Japanese restaurant. Excellent gastronomy and attentive staff contribute significantly to a pleasant dining experience, although there are occasional remarks about high prices and limited menu options.
The rooms at Cosmos 100 Hotel are appreciated for their spaciousness, cleanliness and comfort with many guests highlighting the comfortable beds and well-maintained condition of the accommodations. While some mention outdated furnishings and minor maintenance issues, the overall consensus underscores a comfortable and generous living space. Cleanliness standards are robust, maintaining a neat and inviting atmosphere throughout the hotel, supported by a diligent cleaning staff.
The hotel's staff consistently receive commendations for their friendly, attentive and accommodating service. Personal touches from staff members at various points throughout the stay, from the reception to the dining areas, contribute to a welcoming and professional atmosphere.
However, the hotel's free wifi service has mixed reviews with some guests experiencing connectivity issues, particularly in rooms, which can be a drawback for business travelers requiring reliable internet access. The gym, while small, is praised for its cleanliness, though improvements in equipment and operating hours would be beneficial. Pool facilities, including a jacuzzi and sauna, offer spectacular city views, though the pool's small size and restricted operational hours are noted areas for improvement.
Parking is convenient, offering spacious and centralized options and the family-friendly amenities help create a comfortable and enjoyable environment for travelers with children. The large and comfortable beds are frequently cited as a key highlight, ensuring a restful stay.
Overall, Cosmos 100 Hotel & Centro de Convenciones is characterized as a well-located, comfortable and service-oriented establishment, making it a recommended choice for visitors to Bogotá seeking both business and leisure accommodations.
Hotel with Spa
This hotel features spa services. The hotel is a large complex offering various amenities for both leisure and business travelers.
Hotel with Swimming Pool
This hotel offers a well-maintained pool facility as part of its extensive convention center amenities. The pool area is spacious and suitable for relaxation.
Indoor Pool
Business Hotel
As a convention center, this hotel is designed to host large events and meetings. It offers extensive meeting spaces, modern audio-visual equipment, and comprehensive catering services. The hotel also provides comfortable accommodations and high-speed internet access for attendees.
Hotel with Indoor Pool
The hotel boasts a rooftop indoor pool offering views of Bogotá. Guests can also access a spa with a Jacuzzi, Finnish sauna, and Turkish bath, complementing the pool facilities.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Hotel with Gym
5-Star Hotel
About Cosmos 100 Hotel & Centro de Convenciones - Hoteles Cosmos
License: RNT 2439 - Fecha de Vencimiento: 31/03/2023
Guest Reviews
Location
The surrounding area is described as safe and close to several shopping centers, food places and other amenities, which can be reached effortlessly by Uber. Visitors highlight the central and convenient location, emphasizing its value for their needs, whether it's proximity to business destinations or medical clinics.
While the hotel is currently facing some access issues due to ongoing construction on the main road, guests still appreciate its prime location and the hotel's overall accessibility. The facility receives commendations for its cleanliness, attentive staff, comfortable rooms and excellent breakfast offerings, all contributing to a positive guest experience despite the temporary disruption caused by road works.
Overall, Cosmos 100 Hotel is seen as a well-located, comfortable and service-oriented choice for those visiting Bogotá.
Breakfast
However, there were a few criticisms, notably regarding limited options on certain days, occasional issues with food availability during high demand and complaints about the food temperature. Despite these drawbacks, the breakfast buffet is generally praised for being generous, varied and fresh, adding to an overall satisfying stay.
Dinner
Service at the restaurants generally receives commendations with staff like Juan Andres and Rosita receiving specific praise for their unique and attentive service. Guests appreciate the quality of the dinner service and the dining experience is enhanced by the restaurant's special views. Despite occasional feedback about the à la carte food being overpriced or taking too long to be served, the overall dining experience is positive.
However, there are areas where improvement is needed. Some guests have found the food prices to be exaggerated and the menu options limited. There are also remarks about the need for better explanations of the menu and pricing. While the restaurant service quality is often good, there were instances of cold food and unfriendly service. The bar's closure during some guests' stays was also a point of disappointment.
In summary, while Cosmos 100 Hotel & Centro de Convenciones offers a generally favorable dining experience with diverse and tasty food options, some aspects such as pricing, menu variety and consistency in service could benefit from attention.
Rooms
Many reviews complimented the room service, describing it as excellent. The hotel's suites—especially the presidential and VIP options—are noted for their extra space, though some guests mentioned that this sometimes came at the expense of bathroom size. Despite some reports of outdated furnishings and occasional maintenance issues, such as missing light bulbs and non-functional lights, most visitors found the accommodations to be comfortable and in good condition.
Cleanliness is a strong point with many rooms described as immaculate. However, there are some recurring issues, like the lack of basic amenities such as shower caps and towels, which detracted from the experience for some guests.
Noise levels proved to be a concern for a portion of the visitors, especially in rooms facing the street. Despite these occasional drawbacks, the overall consensus is that the spacious interiors and the comfort provided are the significant positives of staying at Cosmos 100 Hotel.
Beds
However, there are a few mentions of overly firm beds that did not suit everyone's preferences with some guests finding them too hard to sleep on. Additionally, there are minor remarks about bed preparation, such as the duvet being incorrectly placed or the bed not being made properly.
Overall, the beds at Cosmos 100 Hotel & Centro de Convenciones are praised for their comfort, contributing significantly to a restful stay, despite occasional feedback on firmness and bed-making issues.
Cleanliness
However, some reviews also point out areas needing improvement, particularly under the beds, in the bathrooms and in terms of specific hygiene details. A few guests noted that certain basics were overlooked and mentioned a need for better maintenance of cleanliness in specific spots. Nevertheless, when issues were raised, the hotel staff responded promptly, demonstrating their commitment to maintaining a clean environment. Overall, the hotel's cleanliness is often praised, contributing to a pleasant stay for most guests.
Staff
The restaurant teams also receive acclaim, offering excellent customer service with minimal wait times, particularly at dinner. The breakfast café staff and room service attendants are highlighted for their friendliness and assistance. Additionally, the variety of restaurants within the hotel leaves guests satisfied, adding to the overall positive experience.
Luggage assistance and storage before check-in and after check-out are handled with care, while the spa and gym staff contribute to a well-rounded, attentive atmosphere. Even the cleaning staff and bellboys are commended for their supreme kindness and willingness to go above and beyond to ensure comfort and cleanliness.
Despite a few instances where the reception staff appeared less motivated, the overall feedback suggests a dedicated and friendly team, from managers to bouncers, consistently working to make stays memorable. The professional and helpful attitude of the entire staff makes Cosmos 100 Hotel & Centro de Convenciones a highly recommended option for travelers seeking reliable service and a welcoming environment.
Wi-Fi
Gym
Pool
However, several reviews pointed out the limited depth and small dimensions, suggesting it is more suited for children or those looking for a casual dip rather than serious swimming. There were also mentions of the pool area needing more frequent cleaning and better maintenance with the decor being somewhat outdated and the wet areas occasionally out of service. Issues like needing to buy a swim cap from reception and restricted hours, particularly with the pool only being available on weekends, were noted as areas for improvement.
Overall, while the pool facilities, including additional features like the jacuzzi and gym, contribute positively to the hotel stay, there is room for enhancement in maintenance and operational hours to meet guest expectations more thoroughly.
Parking
Family
The staff at Cosmos 100 Hotel is highly attentive and accommodating, particularly with children, which adds to the hotel's family-friendly atmosphere. Both the restaurant service and the quality of food receive positive remarks, enhancing the family dining experience.
Overall, the hotel is safe, comfortable and well-equipped for family rest, making it a recommended option for both family trips and business stays. Its family-oriented approach ensures that both children and adults have good options to enjoy their time at the hotel.
Business
Guests have found the hotel's amenities to be very conducive for business travel with the staff being attentive and ensuring that everything runs smoothly. The breakfast provided is considered very good, complementing the business-friendly environment of the hotel. There are also adequate lounges available for relaxation, which can be a nice retreat for parents while their kids enjoy the swimming pool.
However, some reviews mention that certain aspects of the hotel's infrastructure show signs of wear, such as metallic accessories showing corrosion and bathrooms that appear deteriorated. Despite these minor drawbacks, the hotel's overall functionality and facilities make it a great option for business travelers.
Yes, Cosmos 100 Hotel & Centro de Convenciones - Hoteles Cosmos has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Cosmos 100 Hotel & Centro de Convenciones - Hoteles Cosmos.
No, Cosmos 100 Hotel & Centro de Convenciones - Hoteles Cosmos doesn't allow dogs.
Yes, parking facilities are available at Cosmos 100 Hotel & Centro de Convenciones - Hoteles Cosmos.
Yes, Cosmos 100 Hotel & Centro de Convenciones - Hoteles Cosmos has a gym.
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