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Summary of reviewsThe SureStay Plus Hotel by Best Western Blue Springs provides a convenient and accessible location for travelers, especially those attending events at Arrowhead Stadium. Its proximity to various dining options and shopping centers is a significant advantage, although some guests have mentioned occasional highway noise. The breakfast service at the hotel is well-received by many for its freshness and variety that includes eggs, sausages, and biscuits, but there are suggestions for improvements in variety and service timing to enhance the experience.
Rooms are clean and spacious, offering comfortable accommodations with welcoming beds that many find satisfactory. Despite some maintenance issues and occasional musty odors, the cleanliness of the rooms is mainly upheld, although there are some areas, such as air conditioning units and shower curtains, that could benefit from more attention.
The hotel staff, particularly noted for their friendliness and helpfulness, leave guests with a positive impression and contribute significantly to the pleasant atmosphere. The management's professionalism and attentive service are often acknowledged, with special mentions of outstanding staff members, like Maria at the front desk.
While the hotel's pool is a feature of intrigue due to its saltwater appeal, the colder temperatures and strong chlorine smell often deter its use, and the area would benefit from more frequent cleaning. The beds are a strong point for the hotel, with many guests appreciating the comfort and cleanliness they offer, enhancing the overall relaxation and experience during their stay. Overall, the SureStay Plus Hotel by Best Western Blue Springs is recognized for providing comfort and convenience, with room for improvement in certain areas to further heighten guest satisfaction. Show more
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Categories
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Queen Room with Two Queen BedsFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features a coffee machine, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
King Room - Non-SmokingThe spacious double room provides a coffee machine, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
King Room - Pet-Friendly/Non-SmokingThe spacious double room features a coffee machine, a wardrobe, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
King Room with Bath Tub and Sofa Bed - Disability AccessThe spacious double room provides a coffee machine, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
King Room with Roll-In Shower - Disability AccessThe spacious double room offers a coffee machine, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Queen Room with Two Queen Beds - Pet-Friendly/Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features a coffee machine, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.
Room with King and Queen BedFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features a coffee machine, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.0
Good
Location
The SureStay Plus Hotel by Best Western in Blue Springs offers a location that is noted as convenient and favorable for many guests. Frequently highlighted is its proximity to key destinations such as Arrowhead Stadium and various sporting events, making it an ideal choice for travelers attending nearby events and activities. Many reviews commend its accessibility, being right off the interstate, which provides ease of travel to surrounding attractions. Guests also appreciate being close to a variety of dining options and shopping centers, allowing for handy exploration of the local area. However, some visitors note that while the location is advantageous, it may be accompanied by highway noise. Despite this, the location stands out as a prominent feature for those looking for practicality and accessibility during their stay.
Breakfast
The breakfast experience at SureStay Plus Hotel by Best Western Blue Springs receives mixed reviews from guests, showcasing a range of opinions. Many visitors appreciate the breakfast, highlighting its freshness and the proactive addition of food as needed. Positive comments frequently note the breakfast's overall goodness, with some praising specific aspects like the availability of a full breakfast that includes eggs, sausages, and biscuits. Service during breakfast is occasionally highlighted, with remarks on both the attentive replenishment of food and instances of great service.
However, some guests feel that the breakfast selection lacks variety, expressing disappointment with the limited options such as a single yogurt flavor and a short supply of fruits. Additionally, occasional issues include food quality concerns, like cold or frozen items, and times when the breakfast was late or finished too early, particularly on weekends. Some negative reviews mention crowded and loud conditions at breakfast, which detract from the overall experience for these guests.
Overall, while many find the breakfast satisfactory or great, there are notable critiques regarding variety, food temperature, and service timing that suggest room for improvement to enhance the guest experience further.
Rooms
SureStay Plus Hotel by Best Western Blue Springs provides travelers with clean and comfortable accommodations, despite some areas showing signs of age. Rooms are generally spacious, offering enough space for guests and even large personal items, like bicycles. Guests appreciate the clean sheets and overall cleanliness of the bedding, although the use of fragrances in linens occasionally causes discomfort for sensitive individuals. The furniture, while a bit dated, remains functional, contributing to a comfortable stay.
Families find rooms equipped with Queen and King beds convenient. However, potential visitors should be aware of occasional maintenance issues, such as a jacuzzi tub that might not work, and fluctuating water temperatures, particularly in the early morning hours. The hotel's cleanliness standards are generally upheld, though rooms have been reported to have musty or unpleasant odors upon entry. Fortunately, these dissipate with adequate air circulation.
Some guests have noted that the bathrooms can be quite small and may not have adequate hot water. It's advisable to bring personal toiletries, as some guests have not favored the provided soap and shampoo. Parking is limited, yet the quiet environment, especially at night, contributes positively to the overall experience.
The presence of numerous nearby restaurants offers diverse dining options, and the supportive hotel staff can enhance the stay with excellent service. Overall, while there are areas that could benefit from more consistent upkeep, the hotel delivers comfort and convenience that many guests appreciate during their stay.
Beds
The SureStay Plus Hotel by Best Western Blue Springs generally receives positive feedback from guests regarding its beds, which are frequently described as comfortable, comfy, and super comfortable. Visitors appreciate the overall cleanliness of the rooms and the regular maintenance of the beds, with daily cleaning and bed making, creating an inviting environment for relaxation. Additionally, the hotel location is noted as a positive aspect, enhancing the overall experience for guests. While some have noted a preference for firmer mattresses, the majority find the beds satisfactory. However, there are occasional mentions of wear in the bedding and isolated incidents of subpar room upkeep. Overall, the hotel's bed offerings contribute positively to guests' stays.
Cleanliness
The reviews for the SureStay Plus Hotel by Best Western Blue Springs reveal a mixed picture regarding cleanliness. Several guests highlighted positive aspects, noting that the hotel and rooms were clean, with an exceptionally clean overall impression upon entering the premises. The atmosphere was described as clean, comfortable, and easy to locate, with friendly staff contributing positively to the experience. However, some visitors encountered issues that detracted from their stay. Problems such as dirty floors, unclean lobby areas, and items found under the bed were noted. Concerns were raised about safety, and certain rooms had cleanliness issues such as dirt in air conditioning units, shower curtains with stains, and untrustworthy hygiene in bathrooms and tubs. Additionally, language barriers with some staff members were mentioned. While some guests felt accommodated by helpful staff, others experienced communication difficulties. The pool was noted to be very cold, sometimes discouraging use. Overall, while the cleanliness of the hotel received commendations from some guests, others found significant room for improvement.
Staff
Visitors to the SureStay Plus Hotel by Best Western Blue Springs consistently praise the accommodating and friendly nature of the staff. Guests often describe the team as attentive and genuine, ensuring that visitors have a pleasant stay. The staff's exceptional helpfulness and kindness are unmistakable highlights, with several mentioning specific instances of going above and beyond to meet guests' needs. The atmosphere is bolstered by courteous and professional management, with the staff praised for their pleasant demeanor and willingness to assist. While there are some isolated negative experiences concerning language barriers and hospitality from certain staff members, these did not overshadow the overwhelmingly positive interactions with the team, particularly noting Maria's kindness and helpfulness at the front desk. Overall, the hotel staff leave a lasting impression of warmth and dedication to guest satisfaction.
Pool
The pool at SureStay Plus Hotel by Best Western Blue Springs presents an intriguing mix for guests. Despite its promising saltwater feature, the pool often leaves guests talking about its chilly temperatures, which seem to prevent a comfortable swim. Accompanied by strong chlorine odors, these elements can be quite noticeable. The pool area is characterized by a humid atmosphere, typical of indoor environments. While operational, the pool area could benefit from more frequent cleaning to enhance the overall guest experience. Guests looking forward to a swim might have to plan their visit around the noon opening time.
Yes, Red Lion Inn & Suites Blue Springs has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Red Lion Inn & Suites Blue Springs.
Yes, Red Lion Inn & Suites Blue Springs welcomes dogs.
Yes, parking facilities are available at Red Lion Inn & Suites Blue Springs.
No, Red Lion Inn & Suites Blue Springs doesn't have a gym.