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Summary of reviewsThe Chateau Bloomington Hotel and Conference Center, located in a prime spot in Normal, Illinois, is well-regarded for its accessible and central location. Convenient for family reunions and visits to Illinois State University, the hotel offers easy access to local amenities, dining options and major highways. Guests consistently praise its cleanliness and the large pool, which significantly enhances their stay.
The hotel features spacious, newly renovated rooms that many find comfortable and clean with delightful decor and comfortable bedding. Numerous reviews highlight the helpful and professional staff, particularly at the front desk and breakfast area, contributing positively to the overall experience. Although some rooms retain dated features and have minor issues like musty odors or old-fashioned microwaves, ongoing renovations suggest improvements are underway.
Breakfast at the hotel receives mixed reviews. While many guests appreciate the variety and quality of offerings such as real eggs, hash browns and baked goods, others find the use of styrofoam plates and plastic utensils less appealing. The breakfast room's ambiance and the excellent service provided by the staff enhance the dining experience, though some early risers find the 8 am weekend start time inconvenient.
The hotel's cleanliness and French-style decor add to its charm with most areas well-maintained despite some older features. Some reviews mention strong cleaning product smells and slightly outdated carpets. Nevertheless, the overall cleanliness and attentiveness of the staff are positively noted.
The pool area is a significant highlight, especially appreciated by families with children. While generally clean and well-maintained, minor maintenance issues and occasional unavailability due to construction sometimes detract from the experience.
Bed comfort received mixed feedback. Many guests describe the beds as very comfortable, but a few experienced discomfort due to firmness or softness preferences and occasional cleanliness concerns.
Overall, The Chateau Bloomington Hotel and Conference Center offers a clean, affordable and conveniently located option for travelers with friendly staff and a charming ambiance making it a notable choice in Bloomington. Show more
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Categories
Hotel for Honeymoon
The Chateau Bloomington Hotel and Conference Center is noted as a romantic hotel option in Bloomington. It is a popular choice and offers services and amenities suitable for couples.
Hotel with Swimming Pool
The Chateau Bloomington Hotel and Conference Center boasts a spacious pool area, complete with a hot tub and sauna. The pool is large, clean, and recently renovated, making it particularly enjoyable for children.
Heated Pool Indoor Pool
Business Hotel
Offers extensive conference facilities, making it a suitable venue for large meetings and events. The hotel provides comprehensive services and amenities to support business travelers.
3-Star Hotel
This hotel offers a conference center and comfortable rooms. Guests can enjoy on-site dining and recreational facilities, making it a reliable choice for events and leisure.
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Queen Room with Two Queen BedsFeaturing a 32-inch flat-screen TV, this room also offers an iPod docking station, fridge, microwave, and tea and coffee-making facilities.
King RoomFeaturing a 32-inch flat-screen TV, this room also offers an iPod docking station, fridge, microwave, and tea and coffee-making facilities.
King Studio with Sofa BedOffering free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.
One-Bedroom SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Deluxe StudioThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.
Queen Room with Two Queen BedsThe quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Standard StudioThe studio features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This studio has a carpeted floor, heating and a flat-screen TV with streaming services. The unit has 1 bed.
Standard Queen RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Superior Queen RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
Located in a prime spot, 'The Chateau Bloomington Hotel and Conference Center' offers easy access to various amenities and attractions without the typical hustle and bustle. The hotel is particularly convenient for family reunions and those visiting Illinois State University, being within five miles of the campus. Guests appreciate the central location, making it easy to navigate around Normal and reach destinations like restaurants, coffee shops and shopping centers.
Several reviews highlight the hotel's proximity to major highways, making it an accessible choice for travelers. The surrounding area boasts numerous dining options and is near essential services such as grocery stores. The hotel itself is described as very clean with guests enjoying a large pool.
Families and visitors to the university frequently commend the hotel's good location and affordable rates. Overall, the advantageous positioning of 'The Chateau Bloomington Hotel and Conference Center' is a standout feature, contributing to its appeal for various types of travelers.
Breakfast
The breakfast experience at The Chateau Bloomington Hotel and Conference Center receives mixed reviews. Many guests praised the breakfast for being good, very good or even excellent. The variety includes real eggs, hash browns, bacon, sausage and a range of baked goods like biscuits, muffins and bagels. The breakfast was frequently described as offering value for the price with some guests appreciating the ample selections and quality of items like scrambled eggs and biscuits. The breakfast staff were often highlighted as excellent and the breakfast ambiance was enhanced by a comfortable breakfast room and unique decor.
However, several guests noted areas for improvement. Complaints included limited selections, use of styrofoam plates and plastic utensils and a start time of 8 am on weekends which was inconvenient for early risers. A few guests found the breakfast to be disappointing or inadequate with some even suggesting that the breakfast offering felt like an afterthought.
Overall, while many found the breakfast to be a satisfying and pleasant start to their day, others felt it could use some refinement and better planning to meet all guests' expectations.
Rooms
The Chateau Bloomington Hotel and Conference Center offers spacious and clean rooms that guests appreciate for their comfort and general cleanliness. The newly renovated rooms are particularly praised for exceeding expectations with their updated ambiance and comfortable bedding. Visitors often find the rooms to be comfortably decorated with many mentioning the ample and cozy pillows as a highlight of their stay.
The hotel’s friendly and helpful staff also contribute positively to the overall experience and many guests found the atmosphere of the hotel charming, noting its interesting features and antique furniture. Moreover, the rooms are described as mostly soundproof, providing a quiet and relaxing environment.
Some areas for improvement include outdated features in certain rooms, such as older carpets, worn-out furnishings and old-fashioned microwaves. A few guests noted specific inconveniences like a lack of clothes-hanging spaces, thin blankets and insufficient bathroom hooks. Additionally, some rooms had issues with musty odors and minor technical problems like malfunctioning TVs.
Overall, the hotel makes a strong impression with its spacious, clean and comfortable rooms, excellent staff and charming decor. However, ongoing renovations suggest that the property is working towards addressing the dated aspects, which could further enhance the guest experience in the future.
Beds
The beds at The Chateau Bloomington Hotel and Conference Center have generally received mixed feedback from guests. Many reviews highlight the comfort of the beds with phrases such as very comfy, comfortable bed and I slept like a newborn baby appearing frequently. Some guests noted that the beds were much more comfortable than in other hotels they had recently visited, providing a sense of relief and restfulness.
However, not all guests had the same positive experience. A number of reviews mentioned issues such as the mattresses being too firm or too soft, causing discomfort. There were also isolated complaints about the beds being bouncy and leading to hip and shoulder pain. Additionally, a few guests were unhappy with the cleanliness of the sheets and found the pillows to be either too stiff or worn out.
In summary, while many guests appreciated the comfort of the beds at this hotel, potential visitors should be aware of some inconsistencies in bed comfort and related amenities.
Cleanliness
The Chateau Bloomington Hotel and Conference Center features an intriguing blend of antique furniture and French-style decor, which many guests find charming and unique. Overall, the cleanliness of the hotel receives positive mentions with clean rooms, comfortable beds and well-maintained facilities often noted. Guests appreciate the newly renovated bathrooms and the atmosphere of cleanliness across rooms and common areas.
The hotel also offers enjoyable amenities such as a swimming pool and a good selection of breakfast options. The staff is frequently commended for being friendly and attentive, contributing to an overall pleasant stay.
However, some areas of the hotel show signs of age with ongoing renovations aimed at updating its appearance. There are occasional reports of a strong smell from cleaning products and a few guests mentioned that certain areas could benefit from more thorough cleaning. The outdated and sometimes dingy appearance of certain aspects, such as carpets in common areas, also detracts slightly from the overall experience.
Despite a few minor issues, the hotel remains a clean, affordable and conveniently located option for travelers. The combination of attentive staff, ongoing updates and the hotel's unique charm makes it a notable choice in Bloomington.
Staff
The Chateau Bloomington Hotel and Conference Center boasts a welcoming atmosphere primarily due to its exceptionally friendly and helpful staff. Guests have consistently praised the team for being kind, accommodating and professional. The staff at the check-in desk, in particular, stand out for their efficiency and personable service, consistently going above and beyond to meet guest needs and handle situations with professionalism.
Despite a few mentions of less positive experiences, the overwhelming sentiment showcases the staff's dedication to ensuring a pleasant stay. The front desk staff have been highlighted for their courteous and helpful demeanor, making guests feel comfortable from the moment they arrive. Additionally, the breakfast crew has also received commendations for their amazing service, further enhancing the overall guest experience.
Overall, the staff's positive attitude and commitment to providing exceptional service play a significant role in creating a delightful stay at The Chateau Bloomington Hotel and Conference Center.
Gym
The Chateau Bloomington Hotel and Conference Center offers a convenient fitness room for guests, although some reviews indicate it is currently under construction and could use some attention. Despite this, the hotel boasts a wonderful pool and hot tub, which have received positive remarks. The location is good, providing clean and no-fuss accommodations with the added benefit of a nice breakfast. Overall, while the fitness center may need improvement, the other amenities and services contribute to a satisfactory stay.
Pool
The pool at The Chateau Bloomington Hotel and Conference Center is a significant attraction for guests, offering a spacious and enjoyable environment, particularly loved by children. Many reviews highlight the pool's large size, cleanliness and the additional features of a hot tub and sauna. Guests appreciated the pleasant atmosphere and the newly renovated swimming area. Comments also underline the appeal of the hot tub with some guests emphasizing its role in enhancing their stay. Despite the majority of positive feedback, there were occasional complaints about the maintenance of the pool, such as cleanliness issues and broken chairs. Additionally, some guests experienced disappointment when the pool and related amenities were out of order or under construction during their visit. The pool area, when operational, seems to significantly contribute to a pleasant experience at the hotel, particularly for families with young children.
Yes, The Chateau Bloomington Hotel and Conference Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at The Chateau Bloomington Hotel and Conference Center.
No, The Chateau Bloomington Hotel and Conference Center doesn't allow dogs.
No, parking facilities aren't available at The Chateau Bloomington Hotel and Conference Center.
Yes, The Chateau Bloomington Hotel and Conference Center has a gym.