Homewood Suites by Hilton Minneapolis-Mall Of America

Bloomington 44.85107000, -93.23891800 , 2261 Killebrew Drive (Show on Map)
8.1
Very Good


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Summary of reviewsHomewood Suites by Hilton Minneapolis-Mall Of America consistently delights guests with its exceptional location, making it a top choice for visitors seeking convenience and comfort. Situated directly across from the Mall of America, its proximity to the shopping center and ease of access to highways and the airport are frequently lauded. The hotel’s shuttle service to the mall and airport further enhances its appeal, ensuring ease of travel for guests. Guests appreciate spacious suite-style accommodations, ideal for families and longer stays, complete with thoughtful amenities such as full-sized refrigerators. The hotel’s overall comfortable environment is complemented by friendly staff and additional facilities like a pool and breakfast alternatives.

The breakfast experience receives mixed reviews, though there are several positive aspects noted by guests. The wide variety of options, especially on certain days, and the friendly staff enhance the dining experience for many visitors. Though some improvements could be made regarding food variety and availability, the complimentary nature of the breakfast remains a perk appreciated by many.

Rooms at the hotel are widely praised for their spaciousness, cleanliness, and comfort, providing a homely feel that appeals to families due to their layout and privacy features. Reception and communal areas maintain high standards of cleanliness, contributing to the overall pleasant atmosphere. While minor updates could enhance the experience, the overall modern ambiance and excellent location near the Mall of America overshadow any negatives.

Staff at Homewood Suites stand out for exceptional service and attentiveness, fostering an inviting and professional atmosphere. Guests frequently commend the reception staff and specific individuals for their warm welcomes and customer service excellence. This level of dedicated attention plays a pivotal role in creating a memorable experience for those visiting the hotel. With a focus on guest satisfaction, the team consistently goes the extra mile to ensure a positive stay, making Homewood Suites by Hilton Minneapolis-Mall Of America a preferred choice for travelers.
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Hotel near Ski Resorts
With suite-style accommodations including a full kitchen, this hotel provides a comfortable and convenient option for longer ski trips near Hyland Ski & Snowboard Area.

Hotel Taking Steps Towards Sustainability
This Hilton property incorporates green practices such as energy efficiency and conservation, and waste reduction and recycling. They aim to raise environmental awareness among employees and use eco-label housekeeping products and sustainable forestry certified paper.

Hotel for Honeymoon
Homewood Suites offers fully equipped in-suite kitchens and an indoor pool. The suites provide a comfortable and private space, ideal for a honeymoon.

Dog Friendly Hotel
This hotel welcomes pets.

Hotel with Free Wi-Fi
This hotel offers free Wi-Fi access to all guests. It is a comfortable and convenient option for travelers looking for reliable internet connectivity and spacious suites.

3-Star Hotel
This hotel features spacious suites with fully equipped kitchens and separate living areas. Guests can enjoy a complimentary breakfast and evening social hours. It also has an indoor pool and fitness center. Its proximity to the Mall of America makes it a convenient choice.

Hotel with Indoor Pool
This hotel offers a popular indoor pool facility. It provides a convenient and comfortable option for guests looking to swim and relax during their stay near the Mall of America.

Hotel with Heated Pool
This hotel includes a heated indoor pool among its facilities. Guests can utilize the heated pool during their stay.

Hotel with EV Charging Stations

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
One-Bedroom King Suite This suite offers a 32-inch flat-screen TV, an iPod docking station, and free Wi-Fi.

Non-Smoking Double Suite Provides a seating area with sofa bed. Rates are based on 2 guests. A maximum of 6 guests can stay in this suite. Please refer to the policies for fees that will apply for additional guests.

Two-Bedroom King Suite - Non-Smoking Featuring a full kitchen and dining area for 6, this suite also offers a work station and living area with sofa bed.

Double Suite - Disability Access Featuring a full kitchen and dining area, this suite also offers a flat-screen TV and sofa bed. Audiovisual alarms and an accessible bathtub are also provided.

King Suite - Hearing Accessible Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and a microwave. The suite offers air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV.

King Suite - Disability Access/Non-Smoking The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and a microwave. This suite is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker and heating.

Premium One-Bedroom King Suite - Non-Smoking Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and a microwave. The suite provides air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV.

Superior Double Suite with Mall of America View The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and a microwave. This suite is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker and heating.

King Room with Mall of America View Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and a microwave. The air-conditioned quadruple room offers a flat-screen TV, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.

Superior King Room with Mall of America View The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and a microwave. This quadruple room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.

Superior King Suite - Non-Smoking The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and a microwave. This suite is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker and heating.

Double Room with Two Double Beds and View In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The air-conditioned family room features a flat-screen TV, a tea and coffee maker, a seating area and heating. The unit has 1 bed.

Premium King Room with Mall View The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and a microwave. This quadruple room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
Homewood Suites by Hilton in Minneapolis boasts a prime location that consistently impresses its guests. Perfectly positioned right across from the Mall of America, the hotel offers unmatched convenience for shopping enthusiasts, making it easy to access one of the largest shopping centers in the United States. Travelers also appreciate the ease of access to major highways and the proximity to the airport, enhancing the overall allure of the location. The hotel offers a convenient shuttle service to both the mall and the airport, further enhancing its appeal. Guests enjoy a pleasant stay with spacious rooms, friendly staff, and the added comforts of a pool and breakfast options. The suite-style accommodations are particularly popular among families and longer-term visitors, providing flexibility with amenities like full-sized refrigerators. Overall, the location of Homewood Suites by Hilton Minneapolis-Mall of America emerges as a key highlight, making it an ideal choice for both casual visits and more extended stays.

Breakfast
The breakfast experience at Homewood Suites by Hilton Minneapolis-Mall of America receives a mix of praise and criticism from guests. Many guests express satisfaction with the breakfast, describing it as delicious and highlighting the wide variety of options available on certain days, including eggs, biscuits and gravy, and Canadian bacon. On the positive side, guests appreciated the friendly staff and noted that the breakfast is complimentary with their stay.

However, some guests felt the breakfast experience could be improved. There were mentions of limited variety, with several guests commenting on the lack of pancakes and other desired options. Occasionally, guests experienced issues with food availability, such as missing plates and utensils or items running out. The quality of some food items, like omelettes and potatoes, received mixed reviews, with some citing issues such as undercooked or soggy food. Additionally, guests noted that the breakfast area could be chaotic and cold, which detracted from the overall dining experience. Despite these critiques, the breakfast's positive aspects and the exceptional service from the staff stand out in many reviews.

Rooms
Homewood Suites by Hilton Minneapolis-Mall Of America garners praise for its spacious and comfortable accommodations. Guests frequently highlight the cleanliness and coziness of the rooms, which are equipped with thoughtfully designed kitchens and living areas, providing a homely ambiance. Many find the layout ideal for families, as the suites include a door separating the bedroom from the living room, offering extra privacy. The rooms are generously sized, contributing to the overall comfort, and the beds are described as fitting the family well, making it a practical choice for those traveling with children. While there are mentions of some rooms being slightly outdated, the overall impression remains positive, supported by the hotel's modern atmosphere and convenient location across the street from Mall of America. The presence of a shuttle service enhances the accessibility, adding to the appeal of this well-placed hotel.

Cleanliness
Homewood Suites by Hilton Minneapolis-Mall Of America seems to have left a positive impression on its guests, particularly when it comes to cleanliness and service. Many guests have noted that their rooms were clean, spacious, and comfortable, making for a pleasant stay. The entire facility, from the rooms to the communal areas, was frequently highlighted as being very clean, adding to the overall guest experience.

The hotel's location close to the Mall of America is another plus, noted for convenience. Equally commendable is the professional and friendly staff who are described as wonderful, helpful, and professional, contributing significantly to a warm and welcoming atmosphere. Although there was a mention of a room not being up to standard due to stains, the overarching feedback suggests that cleanliness is usually top-notch, with housekeeping available during specified hours. Overall, guests largely praise the hotel for maintaining a high standard of cleanliness and excellent service.

Staff
The team at Homewood Suites by Hilton Minneapolis-Mall Of America is consistently highlighted for their exceptional service and attentiveness. Guests frequently praise the reception staff for their helpfulness and wealth of information. A number of staff members, including Hanna, Tay, and particularly Rhoda, are noted for their warm welcomes and outstanding customer service. The manager is described as very attentive and professional, contributing to an overall atmosphere of friendliness and professionalism. The front desk attention is lauded as excellent, with staff readily addressing queries and going the extra mile to ensure guest satisfaction. The staff's friendliness and willingness to assist are repeatedly mentioned, creating a welcoming environment that leaves a lasting impression on visitors.


Yes, Homewood Suites by Hilton Minneapolis-Mall Of America has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Homewood Suites by Hilton Minneapolis-Mall Of America.

Yes, Homewood Suites by Hilton Minneapolis-Mall Of America welcomes dogs.

No, parking facilities aren't available at Homewood Suites by Hilton Minneapolis-Mall Of America.

Yes, Homewood Suites by Hilton Minneapolis-Mall Of America has a gym.

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