Hilton Garden Inn Minneapolis Airport Mall of America
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Summary of reviewsThe Hilton Garden Inn Minneapolis Airport Mall of America is highly regarded for its strategic and advantageous location, offering convenient access to both the Mall of America and Minneapolis-Saint Paul International Airport. Guests appreciate the excellent shuttle service provided by the hotel, which facilitates easy transportation to these major landmarks and offers proximity to dining, shopping, and public transportation options. The hotel's appealing atmosphere is marked by clean, comfortable, and spacious rooms, which many guests find ideal for rest and relaxation. The housekeeping maintains a high standard of cleanliness throughout the property, contributing to an inviting and fresh environment.
The staff at the Hilton Garden Inn receives significant praise for their friendly, helpful, and accommodating nature. The front desk and shuttle service staff stand out for their professionalism and efficiency, making guests feel welcomed and cared for throughout their stay. Dining options, particularly dinner at the hotel restaurant, are well-received for quality and reasonable pricing, with positive attention to specialties like the Walleye. While breakfast experiences vary, many reviews highlight the restaurant's commendable service and quality offerings at dinner.
Family-friendly and pet-accommodating amenities add to the hotel’s appeal, with the indoor pool being a popular feature among families. Although some guests find the Wi-Fi connection lacking and are surprised by parking fees, the overall experience tends towards satisfaction due to the courteous staff and comprehensive facilities. For those traveling to Minneapolis and seeking a convenient, clean, and hospitable setting, the Hilton Garden Inn offers a reliable and comfortable stay.
Categories
The staff at the Hilton Garden Inn receives significant praise for their friendly, helpful, and accommodating nature. The front desk and shuttle service staff stand out for their professionalism and efficiency, making guests feel welcomed and cared for throughout their stay. Dining options, particularly dinner at the hotel restaurant, are well-received for quality and reasonable pricing, with positive attention to specialties like the Walleye. While breakfast experiences vary, many reviews highlight the restaurant's commendable service and quality offerings at dinner.
Family-friendly and pet-accommodating amenities add to the hotel’s appeal, with the indoor pool being a popular feature among families. Although some guests find the Wi-Fi connection lacking and are surprised by parking fees, the overall experience tends towards satisfaction due to the courteous staff and comprehensive facilities. For those traveling to Minneapolis and seeking a convenient, clean, and hospitable setting, the Hilton Garden Inn offers a reliable and comfortable stay.
Hotel near Ski Resorts
This hotel is near Hyland Ski & Snowboard Area. It provides amenities suitable for winter travelers, including on-site dining and comfortable rooms.
Hotel Taking Steps Towards Sustainability
This Hilton Garden Inn, belonging to the Hilton family, participates in the company's sustainability efforts which include reducing waste and improving environmental performance.
Family Friendly Hotel
Provides comfortable rooms, an indoor pool, and on-site dining options, catering to families. Its proximity to the airport and Mall of America offers convenience for travelers.
Hotel with Swimming Pool
Includes an indoor pool. It's a comfortable and convenient place to unwind after a day of travel or exploring the Mall of America.
Heated Pool Indoor Pool
Business Hotel
This hotel offers meeting space and is near the airport and Mall of America.
Hotel with Parking
The hotel provides self-parking (for a fee) and 'Park & Fly' rates. It also offers a free shuttle to both the airport and the Mall of America, making it convenient for travelers.
Hotel with Gym
This hotel provides a fitness center with modern equipment, including cardio machines and free weights. The facility is easily accessible and well-maintained.
3-Star Hotel
This hotel offers comfortable rooms with modern amenities, an on-site restaurant, and a 24-hour business center. It provides a complimentary airport shuttle, an indoor pool, and a fitness center, making it ideal for business and leisure travelers.
Hotel with Indoor Pool
Provides an indoor pool that is chlorinated using saltwater, offering an alternative swimming experience. The indoor pool is available for guests to enjoy.
Hotel for Honeymoon
Dog Friendly Hotel
Accessible Hotel
Hotel with Heated Pool
Guest Reviews
The Hilton Garden Inn Minneapolis Airport Mall of America boasts an undeniably advantageous location, making it an ideal choice for travelers seeking convenience and accessibility. Situated close to the famous Mall of America and the Minneapolis-Saint Paul International Airport (MSP), guests benefit from quick transitions between their flights and extensive shopping opportunities. The property offers a convenient shuttle service to both the airport and the mall, enhancing guest mobility without the need for personal transportation.
The hotel's surroundings are rich with dining options and additional shopping venues, with some locations easily accessible on foot. Proximity to public transportation, including the metro service to downtown, further enhances the appeal of its location for urban explorers and business travelers alike. Guests have lauded its convenient access from major highways and the ease with which they can reach varied destinations.
Beyond location, the hotel itself is described as clean, comfortable, and well-maintained, with friendly staff contributing to a pleasant stay experience. Front desk service receives special mention for its welcoming nature, ensuring guests feel well-cared-for from check-in to departure. This hotel stands out as a strategic and comfortable base for visitors aiming to explore the area or simply in transit through Minneapolis.
At the Hilton Garden Inn Minneapolis Airport Mall of America, guests seem to have mixed experiences with the breakfast offerings, though several reviews highlight positive aspects. Some guests praised the breakfast as good, healthy, and delicious, with particular commendations for omelettes and the buffet, which they found to be a great value when added to the room fee. The continental breakfast was appreciated by some for its convenience before travel. The hotel’s restaurant also received compliments for its menu selection and overall service, adding value beyond just breakfast.
However, there were frequent mentions of breakfast not being included, which led to frustration for some guests who expected it to be part of their stay. The breakfast service was described as ending too early at 9 am, catching some late risers by surprise. The continental breakfast, while available for a charge, was criticized for lackluster offerings such as stale bread and minimal options, with some guests seeking better alternatives locally.
Despite some dissatisfaction, the staff involved in breakfast service were frequently praised for their friendliness and excellent service, even under busy conditions. For guests willing to pay, there were options for a valued breakfast experience, whether via buffet or menu selection. Ultimately, the breakfast experience varied greatly based on expectations, preferences, and timing, with plenty of choices available for those seeking quality or convenience.
The Hilton Garden Inn Minneapolis Airport Mall of America's restaurant offers a generally satisfying dining experience that many guests appreciate. Diners have frequently noted the quality of the dishes, describing them as delicious, reasonably priced, and even fancy. The restaurant is praised for its diverse dinner options and guests have commented positively on meals like soup and sandwiches, as well as standout dishes such as the Walleye. The on-site bar complements the dining experience, with the welcoming and attentive staff enhancing the overall ambiance. Despite occasional mixed reviews regarding the value for money, the restaurant remains a favored choice for guests seeking good food and excellent service. While some feel it is underutilized, the restaurant serves as a convenient option for both breakfast and dinner, offering a quick yet unexpectedly impressive meal.
Situated conveniently near the Airport and Mall of America, the Hilton Garden Inn Minneapolis Airport Mall of America offers guests a welcoming atmosphere with clean and comfortable rooms. Many travelers have praised the hotel's spacious and well-kept accommodations, highlighting the comfortable beds and modern facilities. The property is well-maintained, with particular attention to cleanliness across both rooms and common areas, ensuring a pleasant stay for all guests.
Despite a few mentions of room size, the hotel manages to deliver coziness and efficiency. The staff is consistently described as friendly and helpful, contributing to a seamless experience from check-in to check-out. The rooms were notably quiet, allowing for restful sleep despite the proximity to the airport. With a modern and updated ambiance, the lobby adds to the overall positive impression.
Guests have expressed appreciation for the efficient front desk and bar staff, further enhancing the overall service quality. The hotel's location is recognized as safe and strategic for those wanting to explore the city's key landmarks, such as the Mall of America. Overall, for visitors seeking a clean, comfortable, and conveniently located hotel, the Hilton Garden Inn Minneapolis Airport Mall of America is highly recommended among the available options in the area.
At the Hilton Garden Inn Minneapolis Airport Mall of America, guests have shared varying impressions of the beds, though a positive theme prevails. Many found the beds to be comfortable, with some guests describing them as the most comfortable they've experienced in a hotel, making for a restful sleep. Words like "extremely comfortable" and "comfy" were often used, with clean and beautifully kept beds being a highlight for some. Guests also noted enjoying soft pillows and quiet accommodations despite the proximity to the airport. However, not all experiences were without faults, as a few thought the beds were too hard or high. Despite minor inconsistencies, the overwhelming sentiment leans towards comfort and quality, supported by attentive service from the hotel staff.
The Hilton Garden Inn Minneapolis Airport Mall of America is frequently praised for its impressive cleanliness, offering a welcoming atmosphere from the moment guests arrive. Many reviews highlight the hotel's clean rooms, with numerous travelers expressing satisfaction with their tidy and comfortable accommodations. Guests appreciate the fresh and inviting smell of cleanliness upon entering the hotel, reflecting its well-maintained conditions. The property, both indoors and outdoors, is described as clean and mostly updated, contributing to a comfortable stay. In addition to clean rooms, public spaces such as the entrance and lounge area receive positive remarks for their neat presentation and brightly cheerful ambiance. The hotel's convenient location near attractions like the Mall of America and Walmart, coupled with friendly and helpful staff, enhances the overall guest experience. The combination of cleanliness, comfort, and excellent service makes the Hilton Garden Inn a recommended choice for travelers seeking a pleasant stay near Minneapolis Airport.
At the Hilton Garden Inn Minneapolis Airport Mall of America, the staff leave a lasting impression with their remarkable hospitality. Described as incredibly friendly, helpful, and accommodating, the team adds a personal touch to guests' experiences. The front desk staff are particularly noted for their efficiency and professional demeanor, ensuring smooth check-ins and addressing any issues promptly. A standout service was observed in the breakfast service, with praise for the lady who ran the buffet and an exceptional waitress named Lila. Meanwhile, the bar and restaurant staff are often highlighted for their stellar service at both breakfast and dinner times.
Shuttle services are another area of commendation, with drivers being courteous and reliable. The overall atmosphere is characterized by a sense of personal connection, where staff members go above and beyond to make guests feel welcomed and special, sometimes treating them like family. Such consistent friendliness and dedication create a warm and inviting space that enhances the stay for everyone. Despite isolated incidents of perceived rudeness, the overwhelmingly positive feedback speaks volumes about the commitment of the staff to maintaining a high standard of customer service, making the hotel highly recommended for travelers visiting Minneapolis.
Travelers visiting the Hilton Garden Inn near the Minneapolis Airport and Mall of America may encounter issues with the hotel's Wi-Fi. Guests have reported difficulties accessing the internet, with connectivity being unreliable and intermittent. Some guests have mentioned a poor connection that frequently disconnects, and there have been concerns about having to pay for internet service. Despite the challenges with Wi-Fi, the hotel does offer a convenient 24/7 shuttle service, which is well-regarded by guests. The shuttle drivers are described as helpful and friendly, enhancing the overall experience for those relying on transportation to and from nearby locations. Additionally, the hotel environment is noted for feeling safe and well-lit, providing a comfortable stay overall.
The gym at Hilton Garden Inn Minneapolis Airport Mall of America receives mixed feedback from guests. On a positive note, many find the gym to be very good and nice, appreciating its functionality and cleanliness. Guests also highlight that the workout facility offers a decent range of options for a satisfying exercise session. However, some guests noted that the fitness room could be better equipped and mentioned a strange smell. Additionally, the hotel's pool is often mentioned as a pleasant feature, complementing the gym experience. The presence of a bar and restaurant offering quality food and beverages is another plus for those looking to relax or refuel post-workout.
At the Hilton Garden Inn Minneapolis Airport Mall of America, the pool area offers a variety of experiences for guests. Many reviews highlight the pool as being well-maintained, with a decent size perfect for lap swimming, and family-friendly with a good temperature. While some guests mentioned the indoor pool was chilly and closed during certain times, the overall feedback was positive, especially noting its value for both kids and adults alike. The pool is open until 11:00 pm, providing ample time for relaxation after a day of activities. The staff in the pool area are often praised for being polite and encouraging, enhancing the poolside experience. Coupled with a well-stocked fitness room and comfortable surroundings, the hotel provides a pleasant environment for both exercise and leisure.
Visitors to the Hilton Garden Inn Minneapolis Airport Mall of America will find the parking options both convenient and secure, albeit at an additional cost. Guests appreciate the easy access to ample parking on site and felt comfortable navigating the area. The park/fly option is particularly favored, offering seamless transportation to and from the airport with a reliable shuttle service that runs on time. However, the added fees for parking have sparked conversation, as many guests were surprised by the extra charges. Despite the affordability, some reviews highlighted issues with availability, requiring guests to park further away in gravel overflow lots. Additionally, winter conditions contributed to parking lot challenges, with ice and snow not adequately cleared. Overall, the parking experience is generally satisfactory, aligning with the hotel's reputation for convenience and security, though transparency regarding the fee structure could be improved.
Situated within walking distance from the Mall of America, Hilton Garden Inn Minneapolis Airport Mall of America offers a convenient and family-friendly stay for those visiting the area. The hotel's clean facilities and reasonable rates make it an appealing choice for families. One highlight for younger guests is the swimming pool, which seems to be a hit with the kids. The staff are consistently praised for their excellent service, even going above and beyond by offering treats to children in distress. Although the hotel's proximity to restaurants may require a bit more planning for families, the overall experience is characterized by the friendliness of the staff and the welcoming environment. Families often express their intention to return, finding the combination of amenities, service, and location to meet their needs effectively. Additionally, pet-friendly accommodations add to the appeal for many guests, contributing to a well-rounded and comfortable stay.
The Hilton Garden Inn Minneapolis Airport Mall of America receives mixed but generally positive feedback from its guests. While some reviews indicate room for improvement, particularly in housekeeping services and the daily parking fee, many guests commend the hotel for its overall value. The staff consistently stands out as very friendly and accommodating, contributing significantly to guests' positive experiences. The hotel receives praise for its delicious breakfast offerings and 24/7 shuttle service, ensuring convenient transportation for travelers. Visitors frequently describe the hotel as very nice, with the staff's kindness enhancing the welcoming atmosphere. This blend of qualities makes it a favorable choice for those visiting the Mall of America and the surrounding areas, provided they don't mind occasional minor service inconsistencies.
The Hilton Garden Inn Minneapolis Airport Mall of America appears to be a commendable choice for business travelers. Guests appreciate the seamless check-in process and the hotel's accommodating policies, such as arranging early check-ins and late check-outs with ease. The attentive and helpful staff stand out, providing thoughtful solutions like offering a space heater to ensure room comfort. Shuttle service is available, adding convenience for those on the go. While the on-site restaurant may not receive heavy traffic, the quality of the food is positively noted. Although the breakfast options could offer more variety, the overall experience appears to leave guests willing to return. The hotel is highlighted as a fitting choice, particularly for female business travelers, providing comfort and reliability.
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Location
The hotel's surroundings are rich with dining options and additional shopping venues, with some locations easily accessible on foot. Proximity to public transportation, including the metro service to downtown, further enhances the appeal of its location for urban explorers and business travelers alike. Guests have lauded its convenient access from major highways and the ease with which they can reach varied destinations.
Beyond location, the hotel itself is described as clean, comfortable, and well-maintained, with friendly staff contributing to a pleasant stay experience. Front desk service receives special mention for its welcoming nature, ensuring guests feel well-cared-for from check-in to departure. This hotel stands out as a strategic and comfortable base for visitors aiming to explore the area or simply in transit through Minneapolis.
Breakfast
However, there were frequent mentions of breakfast not being included, which led to frustration for some guests who expected it to be part of their stay. The breakfast service was described as ending too early at 9 am, catching some late risers by surprise. The continental breakfast, while available for a charge, was criticized for lackluster offerings such as stale bread and minimal options, with some guests seeking better alternatives locally.
Despite some dissatisfaction, the staff involved in breakfast service were frequently praised for their friendliness and excellent service, even under busy conditions. For guests willing to pay, there were options for a valued breakfast experience, whether via buffet or menu selection. Ultimately, the breakfast experience varied greatly based on expectations, preferences, and timing, with plenty of choices available for those seeking quality or convenience.
Dinner
Rooms
Despite a few mentions of room size, the hotel manages to deliver coziness and efficiency. The staff is consistently described as friendly and helpful, contributing to a seamless experience from check-in to check-out. The rooms were notably quiet, allowing for restful sleep despite the proximity to the airport. With a modern and updated ambiance, the lobby adds to the overall positive impression.
Guests have expressed appreciation for the efficient front desk and bar staff, further enhancing the overall service quality. The hotel's location is recognized as safe and strategic for those wanting to explore the city's key landmarks, such as the Mall of America. Overall, for visitors seeking a clean, comfortable, and conveniently located hotel, the Hilton Garden Inn Minneapolis Airport Mall of America is highly recommended among the available options in the area.
Beds
Cleanliness
Staff
Shuttle services are another area of commendation, with drivers being courteous and reliable. The overall atmosphere is characterized by a sense of personal connection, where staff members go above and beyond to make guests feel welcomed and special, sometimes treating them like family. Such consistent friendliness and dedication create a warm and inviting space that enhances the stay for everyone. Despite isolated incidents of perceived rudeness, the overwhelmingly positive feedback speaks volumes about the commitment of the staff to maintaining a high standard of customer service, making the hotel highly recommended for travelers visiting Minneapolis.
Wi-Fi
Gym
Pool
Parking
Family
3 Star
Business
Yes, Hilton Garden Inn Minneapolis Airport Mall of America has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Minneapolis Airport Mall of America.
Yes, Hilton Garden Inn Minneapolis Airport Mall of America welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Minneapolis Airport Mall of America.
Yes, Hilton Garden Inn Minneapolis Airport Mall of America has a gym.
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