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Summary of reviews21 On Coetzee Guest House receives glowing reviews for its ideal location, exceptional cleanliness, and remarkable staff service. Nestled in a secure and tranquil area, the guest house offers privacy without compromising on accessibility. Visitors appreciate its proximity to key locations such as the University of Free State, shopping malls, and dining options. The easy access to the N1 highway further simplifies travel to and from the property, providing guests with a seamless journey. The surrounding environment is described as both safe and calm, ideal for a peaceful overnight retreat.
The guest house is renowned for its impeccable cleanliness, with guests frequently praising the sparkling clean and spacious rooms. Amenities such as fresh towels and complimentary toiletries enhance the comfort of the stay, meeting high expectations for hygiene and maintenance. This dedication to cleanliness is complemented by the staff's warm and welcoming demeanor. The team is commended for their friendliness, helpfulness, and professionalism, as they provide prompt responses and proactive solutions to ensure guests' needs are met. The embodiment of Ubuntu principles by the staff further enriches the experience, making visitors feel valued and cared for.
Overall, 21 On Coetzee Guest House offers a combination of convenience, cleanliness, and top-tier service that consistently exceeds guest expectations, providing excellent value for money and leaving a lasting positive impression. Show more
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Cheap Guest House
Offers well-regarded accommodation at a reasonable price. Provides comfortable rooms and essential amenities. Known for positive guest reviews and a convenient location.
Small Guest House
21 On Coetzee Guest House provides a cozy and intimate experience with its focus on personalized service. The guesthouse's tranquil environment and attention to detail create a relaxing and memorable stay.
3-Star Guest House
Located in Fichardt Park, Bloemfontein, this guest house offers comfortable accommodation with essential amenities. It provides a convenient base for exploring the area at a reasonable price.
Guest House for Honeymoon
Guest House with Free Wi-Fi
Guest House with Parking
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Other Self check in possible
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 70% of the rooms can be occupied
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Double Room with Private BathroomThis double room features king size bed, en-suite bathroom with bath, patio, chair, A/C and private entrance.
Twin Room with BathroomThis Twin room have two single beds, private entrance, A/C, en-suite shower and private entrance.
Family SuiteThis family unit features 2 separate rooms with A/C. First room with king size bed, second room with 2 single beds. Two bathrooms, one with a bath and the other one with a shower.
Comfort Triple Room with ShowerThis triple room features a private entrance. It has tea-and-coffee making facilities, A/C, and the room is also equipped with a bar fridge, fan, and satellite TV.
Family Room with ShowerProviding free toiletries, this family room includes a private bathroom with a shower. The air-conditioned family room provides a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a wardrobe as well as a quiet street view.
Comfort Double Room with ShowerOffering free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Double RoomThis double room has a king bed, microwave, electric kettle, A/C and private entrance.
Economy Double RoomSet in the annex 'Ella Bella', this double room features a queen bed, satellite TV, mini fridge, microwave, electric kettle and tea-and-coffee-making facilities.
Budget Double RoomThis small room features a double bed, shower, TV with satellite channels, a ceiling fan, and tea-and-coffee-making facilities.
Budget Double RoomThis small room features a double bed, shower, a ceiling fan, TV with satellite channels and tea-and-coffee-making facilities.
Standard Single RoomOffering free toiletries, this single room includes a private bathroom with a shower. The single room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. The double room features a private entrance, a tea and coffee maker, a wardrobe, parquet floors and a flat-screen TV with satellite channels.
Economy Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower. The air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a tiled floor as well as garden views. The unit has 1 bed.
Economy Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower. The air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a tiled floor as well as garden views. The unit offers 1 bed.
Family Room - Disability AccessProviding free toiletries, this family room includes a private bathroom with a walk-in shower. The air-conditioned family room provides a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a tiled floor as well as a quiet street view. The unit offers 3 beds.
Comfort Triple RoomOffering free toiletries, this triple room includes a private bathroom with a walk-in shower and a bath. The air-conditioned triple room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a tiled floor as well as garden views. The unit offers 2 beds.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. The spacious double room offers a private entrance, a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels, as well as a quiet street view. The unit offers 1 bed.
Standard ApartmentThis apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a refrigerator, an oven, a microwave and a toaster. The apartment provides air conditioning, a seating area and a balcony. The unit offers 2 beds.
Standard Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. Guests can make meals in the kitchenette that features a refrigerator, a microwave and a tea and coffee maker. The double room features air conditioning. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
Nestled in a secure and serene area, 21 On Coetzee Guest House boasts a location that combines privacy with accessibility, making it an ideal spot for travelers seeking convenience and tranquility. Visitors are pleased to find that this guest house sits not far from key destinations such as the University of Free State, shopping malls, and various dining options, offering easy access to both local attractions and everyday amenities. With proximity to the N1 highway, guests enjoy straightforward access without the hassle of controls, and those traveling on the freeway will appreciate the effortless navigation to the property. The environment is not only safe but also calm, providing a perfect setting for a restful overnight stay. Many find the location meets and often exceeds expectations, appreciating its closeness to shops, schools, and essential services. Additionally, the guest house offers practical comforts like WiFi, heating, and refreshments, ensuring a pleasant and hassle-free experience for all visitors.
Cleanliness
Nestled in a secure location, 21 On Coetzee Guest House stands out for its exceptional cleanliness, a feature frequently praised by its guests. The rooms, described as sparkling clean, tidy, and spacious, offer all the comforts needed for a restful stay, with fresh towels and complimentary toiletries adding a thoughtful touch. The facilities throughout the property maintain an impressive standard of cleanliness, living up to the expectations of even the most discerning travelers. Alongside the pristine environment, the staff receive commendations for their warmth and friendliness, enhancing the overall experience with attentive service. The combination of a safe setting, cleanliness, and convenient amenities ensures guests enjoy excellent value for money at this welcoming guest house.
Staff
'21 On Coetzee Guest House' is consistently praised for its exceptional staff, creating an inviting atmosphere for guests. The owner and team are noted for their warmth and kindness, ensuring that visitors feel welcomed from the moment they arrive. The staff's friendliness and helpfulness are standout qualities, as they go above and beyond to make each stay as comfortable as possible. This is evident through prompt responses to guest needs and proactive problem-solving, showcasing their professionalism and dedication to service.
The principle of Ubuntu, emphasizing humanity and compassion, is clearly upheld by the team, contributing to a positive experience. Easy check-in and convenient parking further enhance the guest experience, with office staff facilitating a smooth arrival process. In a gesture of hospitality, some guests even received upgrades, enhancing their overnight stay. Throughout their time at '21 On Coetzee,' guests can expect attentive and professional service, making their visit pleasant and memorable.
No, 21 On Coetzee Guest House doesn't have any pool.
No, a spa isn't available at 21 On Coetzee Guest House.
No, 21 On Coetzee Guest House doesn't allow dogs.
Yes, parking facilities are available at 21 On Coetzee Guest House.