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Summary of reviewsThe Quality Inn & Suites Birmingham - Highway 280 is well-regarded for its advantageous location just off Highway 280, providing easy access to hospitals, testing centers and downtown Birmingham. Guests frequently commend the convenience of being near restaurants, gas stations and retail outlets, all within a clean, safe and peaceful neighborhood. The friendly and helpful staff also receive high praise, contributing to the overall comfortable and pleasant stay.
Breakfast at the hotel has varied reviews. While some guests are satisfied with the selection, including waffles, yogurt and oatmeal, others found it lacking in variety and protein options. Occasional issues with breakfast appliances were also noted.
Room experiences are mixed but lean toward the positive. Many guests appreciate the comfort, spaciousness and cleanliness of the rooms, noting fresh smells and effective air conditioning. However, some reported issues with musty odors, inconsistent cleanliness and maintenance problems such as non-working TVs and drainage issues.
Cleanliness across the hotel also receives mixed feedback. While some guests found the property and rooms well-maintained and tidy, others encountered issues such as dirty bathrooms, mold and lack of proper upkeep, particularly in the pool area.
The staff at Quality Inn & Suites Birmingham - Highway 280 stand out for their friendliness, professionalism and excellent customer service, greatly enhancing the guest experience. Specific employees, including Leslie, receive special mentions for their helpfulness.
The pool receives a mixed reception. While some appreciated its cleanliness and the year-round swimming capability, others found it too cold, too small and sometimes closed due to maintenance issues. A strong chlorine smell and occasional dirty conditions were also noted.
Beds are generally considered comfortable by many guests with some finding them among the best they have slept in. However, opinions on mattress firmness and pillow size vary with some guests finding them too hard or uncomfortable.
In summary, the Quality Inn & Suites Birmingham - Highway 280 offers a convenient location and friendly staff with some variability in room quality, cleanliness and amenities like breakfast and the pool. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Located on Highway 280, this hotel provides easy access to multiple golf courses in the Birmingham area. It offers basic amenities and affordable rates.
Hotel near Nightlife Spots
While located on Highway 280, this hotel provides access to Birmingham's nightlife with a short drive. It offers a budget-friendly option for exploring the city's entertainment venues.
Hotel with Swimming Pool
Quality Inn & Suites Birmingham - Highway 280 provides a basic pool for guests. The hotel offers affordable accommodations, making it a practical option for budget-conscious travelers looking for a place to swim.
Indoor Pool
Accessible Hotel
This hotel offers accessible rooms with features for guests with disabilities. It provides wheelchair accessibility throughout its grounds and accessible parking. Accessible rooms may include a deep soaking bathtub.
Hotel with Indoor Pool
This hotel features an indoor pool, providing a convenient amenity for guests. It is situated just off Highway 280.
Hotel for Honeymoon
Business Hotel
Cheap Hotel
3-Star Hotel
Room Types
King Suite with Sofa BedIn addition to a sofa bed, this suite features a flat-screen TV and a refrigerator.
Double Room with Two Double BedsThis room features a flat-screen TV and ironing facilities.
King RoomThis room features a flat-screen TV and ironing facilities.
Double Room - Non-Smoking This double room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.
Double Room with Two Double Beds - Accessible/Non-SmokingThis family room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 2 beds.
King Room - Accessible/Non-SmokingThis double room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.1
Good
Location
Located just off Highway 280 in Birmingham, the Quality Inn & Suites stands out for its prime positioning and accessibility. Guests frequently highlight the convenience of the hotel's location, noting it as a major advantage for those needing to visit nearby hospitals, testing centers and the bustling downtown area. The proximity to a variety of restaurants, gas stations and popular retail outlets like Target makes it a favorable choice for travelers desiring easy access to amenities and dining options.
The neighborhood itself is described as clean, safe and tranquil, situated in a quiet pocket. Visitors appreciate the well-maintained facilities and cleanliness of the property, which adds to the overall comfortable and pleasant experience at the hotel. Positive remarks about the friendly and helpful staff further enhance the hotel's appeal.
Recreational and essential facilities such as an indoor pool, coupled with a decent breakfast, provide guests with a satisfactory stay. Whether it's for business or leisure, the hotel’s location and quality services consistently receive commendation, making it a reliable and convenient choice for visitors to Birmingham.
Breakfast
Quality Inn & Suites Birmingham - Highway 280 offers breakfast that has garnered mixed reviews from guests. While some found the breakfast to be decent, well-presented and with a good selection of items, others felt it lacked variety and options. Guests highlighted the limited choices, often noting the absence of protein such as scrambled eggs, bacon or sausage. The presence of waffles, yogurt and oatmeal packets seemed to be the standard, which some found satisfactory. However, technical issues such as broken juice and coffee machines were mentioned as inconveniences. Overall, while the breakfast was sufficient for some to start the day, others were left wanting more variety and substance.
Rooms
Quality Inn & Suites Birmingham - Highway 280 presents a mixed bag of experiences when it comes to their rooms. On the positive side, many guests appreciated that their rooms were comfortable, neat and quiet with ample space, which was particularly helpful for families with children. Cleanliness and a fresh smell were noted in a number of reviews with several guests feeling satisfied with the air conditioning and the overall comfort of their rooms. Spaciousness of the rooms was repeatedly highlighted, offering plenty of room to unwind.
However, some guests encountered issues that detracted from their stay. Problems included musty, moldy or unpleasant smells in certain rooms and cleanliness was not consistent with several reports of dirty linens, floors and bathrooms with residue from previous occupants. Maintenance issues like non-working TVs, improper drainage in tubs, malfunctioning showers and air conditioning woes also cropped up. Furthermore, a few guests had to request room changes due to unclean or smelly conditions, initially facing rooms that were not ready upon their arrival.
Overall, while many visitors found the rooms to be clean, comfortable and spacious, others faced issues with cleanliness, maintenance and unpleasant odors, indicating inconsistent room quality.
Beds
Guest reviews of the beds at Quality Inn & Suites Birmingham - Highway 280 present a mixture of opinions. Many guests reported that the beds were comfortable with some even describing them as extremely comfortable and among the best they have ever slept in. Specific mentions of large, comfy beds and fine sheets and pillows indicate positive experiences for numerous visitors.
However, not all feedback was favorable. Some reviews pointed out that the mattresses were hard or too firm. Several guests found the beds uncomfortable with a few noting that the pullout beds did not offer a good sleep experience. Issues with small pillows were also mentioned, which detracted from the overall comfort for a few guests.
In summary, while a good number of visitors enjoyed a restful sleep on comfortable beds, inconsistency in mattress firmness and pillow size seemed to be areas needing improvement.
Cleanliness
Visitors of the Quality Inn & Suites Birmingham - Highway 280 have shared mixed reviews about the cleanliness of the hotel. On a positive note, numerous guests found the rooms clean and comfortable, commending the hotel for its fresh and tidy atmosphere. Many appreciated the friendly and helpful staff, clean properties and overall good locations, which exceeded expectations for several guests.
However, there were notable concerns regarding cleanliness and maintenance. Some guests encountered issues such as unpleasant smells, dirty bathrooms and linens with hair or stains. Instances of mold, roaches and sticky floors were mentioned, along with complaints about the pool's cleanliness and inadequate upkeep of the property.
Despite the satisfactory experiences of some, others found the hotel to be older and not maintained to the desired standard. The divided opinions reflect a variance in guests' experiences at this location.
Staff
The staff at Quality Inn & Suites Birmingham - Highway 280 received overwhelmingly positive feedback from guests. Descriptions of the staff include attributes such as very friendly, helpful, awesome and professional. Guests frequently highlighted their pleasant interactions with staff members, noting their friendly greetings, smiling faces and readiness to assist. Several specific names were mentioned positively, including Leslie, who was described as super nice and very helpful.
Notable mentions included the lady at the front desk handling multiple check-ins efficiently, the polite and accommodating assistance manager and the pleasant young man and woman on duty during check-in and overnight shifts. Guests felt welcomed and attended to with the staff making their stays comfortable with great customer service. The attentive and courteous manner of the personnel contributed significantly to a positive experience despite occasional minor grievances such as breakfast options and cleanliness issues.
Pool
The pool at Quality Inn & Suites Birmingham - Highway 280 received mixed reviews from guests. On the positive side, some guests described the pool as beautiful, clean, nice looking and well-maintained. The pool room also garnered positive remarks for its cleanliness. The year-round swimming feature was appreciated by some travelers, adding to their overall enjoyment.
However, other reviews pointed out several issues. Many guests were disappointed with the pool's temperature, frequently describing it as freezing and wishing it were heated. Some also mentioned a strong chlorine smell in the pool area and noticed a soapy film on the water's surface. There were complaints about the pool's size being too tight and small and the area closing too early for some guests' liking. Additionally, the pool was reported as closed during some stays and was described as dirty by multiple reviewers. These mixed experiences highlight both the potential for enjoyment and areas needing improvement.
Yes, Quality Inn & Suites Birmingham - Highway 280 has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Quality Inn & Suites Birmingham - Highway 280.
No, Quality Inn & Suites Birmingham - Highway 280 doesn't allow dogs.
No, parking facilities aren't available at Quality Inn & Suites Birmingham - Highway 280.
No, Quality Inn & Suites Birmingham - Highway 280 doesn't have a gym.