5-Star HotelLocated in Ettlingen, this hotel offers a great culinary experience at its Erbprinz restaurant. It provides luxurious accommodations and excellent service with a focus on gourmet dining. The hotel is perfect for food enthusiasts and those seeking a refined stay.
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Summary of reviews related to the '5 Star' categoryHotel Erbprinz - Gourmet & Spa prides itself on offering the experience of a traditional 5-star hotel, complete with classic wooden paneling and opulent furnishings. Guests have appreciated the overall cleanliness and the warmth and attentiveness of the staff, which reflects well on the hotel's five-star aspirations. However, there are several areas where the hotel falls short of expectations associated with its rating.
While the service is consistently excellent with staff consistently friendly and attentive, the price-performance ratio has been a point of contention. Some guests feel that the facility no longer lives up to the five-star promise with particular criticism pointed at the subpar food offerings excluding breakfast. The recent issue with the spa area, which has burned down, also caused disappointment as guests were not informed beforehand and were only reimbursed for parking fees.
Overall, this classic-style hotel exudes the charm and elegance one would expect from a five-star establishment, but there are notable lapses that suggest it may not fully merit its current rating. The consensus among some is that the hotel needs to address these issues to truly live up to its five-star billing and price range.
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