Complejo Turistico Los Hualles offers a delightful stay with its exceptional location amidst the valley's stunning nature, providing easy access to the Nevados ski resort, hot springs, dining options and various tourist attractions. The lodge's strategic position on the main road and its proximity to Las Trancas make it convenient for hiking, cycling and other outdoor activities. Guests appreciate the tranquility and beautiful landscapes, coupled with clean and comfortable facilities, excellent heating and a delicious breakfast service that enhance their overall experience.
The lodge's breakfast is well-received, praised for its hearty portions and enjoyable natural environment, though some guests suggest improvements in variety and punctuality. Rooms are spacious, clean and comfortable, boasting traditional decor and modern amenities like reliable Wi-Fi, making them suitable for both relaxation and remote work. Families find the accommodations ideal, particularly with the spacious cabins and garden views. Despite occasional issues with heating, soundproofing and cleaning frequency, the lodge maintains a charming and cozy atmosphere.
Cleanliness stands out as a strong point with guests consistently highlighting the impeccable hygiene across all areas of the property. This spotless condition, combined with the modern and well-maintained facilities, provides a pleasant and comfortable stay.
The staff receives high praise for their friendliness, helpfulness and professional service. Guests appreciate the attentive and welcoming team, which includes efficient and proactive communication, making them feel well-cared-for throughout their visit.
The wifi service, while varied in guest experiences, indicates a need for improvement. The pool and additional facilities like the hot tub and barbecue area contribute to the relaxation experience, though some minor enhancements are suggested.
Families find the lodge particularly appealing with suitable amenities and activities for children, although more family-focused options could further enhance the experience. Lastly, the beds are frequently highlighted for their comfort and cleanliness, ensuring restful sleep despite occasional comments on mattress firmness.
Overall, Complejo Turistico Los Hualles provides a beautiful, well-appointed base for visitors seeking both adventure and relaxation, backed by a welcoming staff and tranquil surroundings.
Hotel Vivo Montaña, nestled in the scenic Valle Las Trancas, offers a picturesque location perfect for adventure seekers and tranquility lovers alike. Its proximity to ski centers and local dining spots, coupled with stunning panoramic views, provides guests with a unique mountain escape. The hotel offers a family-friendly, cozy ambiance, supported by an exceptionally kind and attentive staff, which enhances the overall experience.
The hotel's breakfast and dinner services receive mixed reviews. While fresh fruits, pastries, and quality coffee are appreciated, there's room for improvement in variety, availability, and timing. Dinner typically impresses with excellent dishes crafted by a reputable chef, though concerns about high prices and service consistency have been noted.
Room comfort is a highlight, with guests praising spacious, clean accommodations and exceptionally comfortable beds. Some concerns include room temperature management and minor bathroom drawbacks, yet overall, the rooms contribute to a restful stay. The hotel's cleanliness is generally well-received, despite needing improvements in specific areas upon arrival.
The spa and heated pool facilities offer relaxation and are complemented by a cozy ambiance created by a lit fireplace in the bar. Maintenance issues occasionally affect the quality of the pool experience, but the pool remains a valued feature, especially with its 24/7 availability.
While the hotel's Wi-Fi service falls short of guest expectations, impacting those needing reliable internet access, it's an area highlighted for improvement. On a more positive note, the hotel presents an ideal setting for families, offering comfortable, family-oriented accommodations and various recreational activities.
Overall, Hotel Vivo Montaña combines beautiful surroundings, warm hospitality, and comfortable amenities to provide a memorable stay despite some areas needing enhancements.