Refborg Hotel
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Summary of reviewsRefborg Hotel, centrally located in Billund, is highly commended for its prime position, making it a convenient base for exploring attractions like Lego House and Legoland. Its central location also provides easy access to transportation options, dining and shopping, all within walking distance.
The breakfast experience at Refborg Hotel is a considerable highlight, offering a wide variety of fresh and tasty options, including gluten-free bread, fresh fruits, vegetables and homemade jams. The calm and pleasant atmosphere further enhances the breakfast experience, despite occasional crowds and minor issues with the food. Guests appreciate the included breakfast in the room rate, adding value to their stay.
The hotel's dinner service has received glowing praise for its superb quality and diversity, featuring typical Danish dishes and exquisite gourmet options. The welcoming atmosphere of the restaurant and the staff's kindness contribute to a delightful dining experience, even though prices may be on the higher side.
Rooms at Refborg Hotel are generally found to be clean, comfortable and functional with many guests appreciating the spaciousness and modern amenities. However, some comments noted that certain rooms felt small, particularly for families and lacked air conditioning, leading to discomfort during warmer periods. Despite these issues, the overall cleanliness and practical nature of the rooms have been positively reviewed.
The staff at Refborg Hotel are frequently highlighted for their exceptional friendliness, warmth and helpfulness, providing attentive and courteous service. Their readiness to go the extra mile, such as arranging dinner reservations and booking taxis, significantly enhances the guest experience.
Cleanliness is a standout feature with the hotel consistently being praised for its immaculate rooms and common areas. Regular cleaning services ensure a tidy and welcoming environment throughout guests' stays.
For families, Refborg Hotel is a recommended choice, offering family-friendly amenities such as spacious family rooms, kid-friendly menus and children’s play areas. However, the small size of family rooms has been a noted drawback.
The beds receive mixed reviews with many guests finding them comfortable, while others cite issues with softness, size and stability. This suggests variability depending on the specific room or bed type.
Wi-Fi connectivity at the hotel is a point of contention; while some guests find it stable and reliable, others encounter issues with weak or inconsistent signals, particularly in the rooms.
Overall, Refborg Hotel, positioned as a solid three-star establishment, surpasses expectations with its exemplary location, exceptional dining experiences and outstanding staff service. Despite some minor drawbacks, it stands out as a comfortable and convenient choice for travelers in Billund.
Categories
The breakfast experience at Refborg Hotel is a considerable highlight, offering a wide variety of fresh and tasty options, including gluten-free bread, fresh fruits, vegetables and homemade jams. The calm and pleasant atmosphere further enhances the breakfast experience, despite occasional crowds and minor issues with the food. Guests appreciate the included breakfast in the room rate, adding value to their stay.
The hotel's dinner service has received glowing praise for its superb quality and diversity, featuring typical Danish dishes and exquisite gourmet options. The welcoming atmosphere of the restaurant and the staff's kindness contribute to a delightful dining experience, even though prices may be on the higher side.
Rooms at Refborg Hotel are generally found to be clean, comfortable and functional with many guests appreciating the spaciousness and modern amenities. However, some comments noted that certain rooms felt small, particularly for families and lacked air conditioning, leading to discomfort during warmer periods. Despite these issues, the overall cleanliness and practical nature of the rooms have been positively reviewed.
The staff at Refborg Hotel are frequently highlighted for their exceptional friendliness, warmth and helpfulness, providing attentive and courteous service. Their readiness to go the extra mile, such as arranging dinner reservations and booking taxis, significantly enhances the guest experience.
Cleanliness is a standout feature with the hotel consistently being praised for its immaculate rooms and common areas. Regular cleaning services ensure a tidy and welcoming environment throughout guests' stays.
For families, Refborg Hotel is a recommended choice, offering family-friendly amenities such as spacious family rooms, kid-friendly menus and children’s play areas. However, the small size of family rooms has been a noted drawback.
The beds receive mixed reviews with many guests finding them comfortable, while others cite issues with softness, size and stability. This suggests variability depending on the specific room or bed type.
Wi-Fi connectivity at the hotel is a point of contention; while some guests find it stable and reliable, others encounter issues with weak or inconsistent signals, particularly in the rooms.
Overall, Refborg Hotel, positioned as a solid three-star establishment, surpasses expectations with its exemplary location, exceptional dining experiences and outstanding staff service. Despite some minor drawbacks, it stands out as a comfortable and convenient choice for travelers in Billund.
Family Friendly Hotel
Located a short drive from LEGOLAND, this hotel offers comfortable rooms and a gourmet boutique. Its proximity to family attractions and dining options makes it a convenient choice.
Hotel with Parking
Refborg Hotel provides free on-site parking for guests, available 24-hours. Outdoor and public parking options are also accessible at this hotel.
EV charging stations
3-Star Hotel
The Refborg Hotel is centrally located in Billund, making it convenient for accessing local attractions. It features an on-site gourmet boutique where guests can discover local wine, food specialties, and crafts.
Hotel with EV Charging Stations
Hotel near Golf Courses
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Situated in the heart of Billund, 'Refborg Hotel' stands out for its exceptional location, making it an optimal choice for visitors. Nestled just steps away from the Lego House, the hotel offers a prime position for those looking to explore major attractions like Legoland, which is a brisk 20-minute walk away. The central placement of the hotel allows guests to easily access a variety of conveniences, including a supermarket right across the street and a short walk to local dining options and shops.
The cozy ambiance and friendly staff add to the charm, creating a warm and welcoming environment. The hotel also offers easy connectivity with nearby bus stops providing transportation to Legoland, the airport and other key attractions in the area. Situated adjacent to a free shuttle stop, getting around town is a breeze.
Guests frequently highlight the strategic location within Billund's city center, making everything accessible by foot and the peaceful setting despite being centrally located. With clean, well-furnished rooms and an inviting atmosphere, Refborg Hotel not only offers comfort but also exceptional convenience for a delightful stay in Billund.
At Refborg Hotel, breakfast is consistently praised for its quality and variety, offering guests a selection of fresh and tasty options that range from classic continental items to local specialties. The breakfast buffet features a wide array of choices, including different types of milk, gluten-free bread, delicious scrambled eggs and an ample assortment of fruits, vegetables, cheeses, cereals and more. Guests appreciate the continuous refilling of the buffet, ensuring that the offerings remain plentiful throughout the breakfast hours. There is also mention of homemade elements like fresh jams that enhance the overall experience.
The atmosphere of the breakfast setting is described as calm and quiet, providing a pleasant start to the day. While some guests note that the selection can be modest or lacking in sweet pastries, the general consensus is that the breakfast is satisfying and enjoyable. The quality of the food is often highlighted with many reviewers stating that the breakfast items are fresh and well-prepared. Additionally, the presence of high-quality products and homemade dishes, including fresh breads and jams, contributes to the positive dining experience.
A few reviews point out occasional overcrowding and limited space at the buffet area during peak times, as well as some minor issues like weak coffee or overcooked eggs. Despite these small drawbacks, the overall impression remains very favorable with many guests describing the breakfast as excellent, delicious and ample enough to meet their needs. The inclusion of breakfast in the room rate is also appreciated by guests, adding to the overall value of their stay at Refborg Hotel.
The dinner experience at Refborg Hotel's restaurant has garnered high praise from guests with many describing the meals as delicious, phenomenal and superb. The food is noted for its diversity and quality, catering to various tastes with both typical Danish dishes and exquisite gourmet options. Diners have highlighted the amazing fish dishes and the overall high standard of cuisine, which includes fabulous food and good, tasty options.
The restaurant itself is praised for its lovely atmosphere and pleasant ambiance, ensuring a delightful dining experience. The staff's kindness and welcoming nature further enhance this, making meals even more enjoyable. Though some mention that the prices can be on the higher side and there can be occasional waits, the excellent quality and taste make it worth the visit.
Whether guests are looking for a simple yet delicious menu or more refined gourmet treats, the hotel's restaurant seems to offer something to satisfy everyone. The presence of a beautiful gourmet food shop on the main floor adds to the overall appeal. For those staying at the Refborg Hotel, the restaurant stands out as a highly recommended choice for dinner, often considered a highlight of their stay.
Refborg Hotel's rooms receive a fair mix of feedback with several noteworthy positives throughout the comments. Guests generally found the rooms to be clean and functional with many applauding the spotlessly clean and well-maintained accommodations. The rooms, described as spacious, cozy and comfortable, often met guests' expectations in terms of cleanliness and comfort. Several mentions were made about the pleasant room design and modern amenities like tea and coffee stations, hair dryers and toiletries, which were appreciated for their quality.
Spaciousness was a highlight in many reviews, particularly for large rooms and those with spacious bathrooms. Some rooms were noted as light, airy and even aesthetic, fitting well into the hotel's Danish-style functionalism. Suites and attic rooms with dormer windows were particularly praised for their modern, clean décor and ample space.
However, several reviews mentioned that some rooms were small, especially for families, which made them feel cramped. The lack of air conditioning or portable fans in the rooms led to discomfort for some guests during warmer days. Outdated or worn-out elements in a few rooms also detracted from the overall experience. Additionally, some guests felt the rooms were overly simple or basic, sometimes not matching the photos or descriptions provided prior to booking.
Despite these issues, many guests were satisfied with the overall practical and clean environment of the rooms, suggesting that the basics were well covered, albeit with room for improvement in areas like size, temperature control and modern updates.
The beds at Refborg Hotel have garnered mixed reviews from guests. On the positive side, many reviews highlight the comfort of the beds with phrases such as comfortable beds, super comfortable bed and comfy mattresses appearing frequently. The bedding was described as good with some guests specifically noting comfortable and clean pillows and soft boiled eggs in their feedback.
However, there were also numerous comments pointing out the negative aspects. Some beds were described as very bad, not very comfortable or very uncomfortable. Specific complaints included beds being too soft, too small and instances of double beds actually being two single beds pushed together, which often slid apart at night. There were mentions of some beds being narrow or having broken mattresses. Kids' beds, particularly bunk beds, were also mentioned as problematic with some shaking and others being small or uncomfortable for children.
Despite the mix, it appears that when beds are comfortable, they are highly satisfactory for guests, suggesting that the experience may vary depending on the specific room or bed type.
Refborg Hotel receives consistent praise for its exceptional cleanliness with numerous guests highlighting the immaculate state of both the rooms and common areas. The hotel offers neat and orderly accommodations, featuring rooms that are described as very clean, well-kept and spotlessly clean. Guests frequently commented on the daily cleaning service, which ensures a fresh and tidy environment throughout their stay.
Several reviews emphasize not only the cleanliness but also the spaciousness and comfort of the rooms, making it an inviting place to relax. The family rooms and bathrooms in particular are noted for their generous space and cleanliness. The overall atmosphere of the hotel is quiet and well-maintained, contributing to a comfortable and pleasant stay for visitors.
While the majority of feedback is positive, there were occasional mentions of minor issues such as a musty smell or small discrepancies in room reservations. However, these were exceptions rather than the rule. The attentive and friendly staff also add to the overall positive experience, ensuring that all guests feel welcome and well-cared-for.
In summary, Refborg Hotel stands out for its high standards of cleanliness, from the spotless rooms to the well-maintained public spaces, making it a reliable choice for travelers seeking a clean and comfortable stay.
At Refborg Hotel, the staff truly stands out for their exceptional service, characterized by their consistent friendliness, warmth and helpfulness. Guests frequently highlight the super polite and always available nature of the team, which spans across the front desk, reception and general hotel services. Receptionists are often praised for their kind and welcoming demeanor, coupled with a deep knowledge of local items and the surrounding area. Many reviews mention the extra steps taken by the staff, such as arranging dinner reservations and booking taxis, which contribute significantly to a hassle-free experience.
The overall sentiment is that the staff are not only extremely courteous and accommodating but also genuinely caring and attentive. Their ability to speak English excellently and their eagerness to assist guests further underscore the high quality of service provided. The hospitality at Refborg Hotel is described as top-notch with numerous guests appreciating the warm, friendly welcome they receive. The professional yet approachable nature of the team bolsters the hotel’s reputation for excellent customer service, making it a memorable stay for visitors.
Refborg Hotel offers a mixed experience when it comes to Wi-Fi connectivity. Guests have praised the hotel for providing free internet access with some describing the Wi-Fi as excellent, good, stable and reliable. However, there have also been instances reported where the Wi-Fi did not work in the rooms during the evening, only operating well in the common lounge areas. Some reviews indicated weaker or poor connections with the Wi-Fi being described as slow and unreliable at times and often lacking signal. Additionally, the WLAN could benefit from improvements to ensure a more consistent experience throughout the hotel. Despite these issues, the availability of internet access remains a positive aspect for many guests, as it facilitates TV connectivity and other online activities.
Refborg Hotel garners praise as a very good family hotel with conveniences tailored for families. Guest feedback highlights its suitability for family stays, recommending it for families and noting its friendly and accommodating staff. The hotel offers a variety of family-friendly features, including spacious family rooms, separate family rooms and kid-friendly restaurant menus. A well-thought-out children's play area and playroom are consistently mentioned as wonderful perks that keep children entertained.
Families benefit from close proximity to local attractions, such as LEGO House and a nearby supermarket enhances convenience for children's food needs. The hotel's clean and tidy environment further supports its family-friendly reputation.
However, it appears that room size can be a concern. Several guests noted that the family rooms are quite small and cramped, which could be an issue, especially for larger families. Comments include mentions of rooms with double beds and pull-out sofa beds and some noted issues like a shaking bunk bed. Despite the size complaints, the play areas and the family-oriented structure of the hotel remain well-received, making it a generally good choice for families.
Refborg Hotel, positioned as a solid three-star establishment, has managed to elicit a variety of responses. Its mid-range quality is often compared to similar class hotels in the US, offering decent accommodations typical of its rating. Guests commonly describe it as simplistic, a trait expected from a three-star hotel, though some found it to be a pleasant surprise, suggesting it could be worth more than its current rating.
The hotel’s prime location near Legoland without being inundated with children is an appreciated feature, providing convenience and a quieter atmosphere. Although breakfast offerings left some wanting more given the three-star status, a standout aspect of the hotel is its restaurant, which garners high praise and is considered a top-quality, must-try dining experience.
Guest interactions with staff highlight the friendliness and helpfulness encountered in both the reception and the restaurant, enhancing overall guest satisfaction. For those not overly particular about room details and primarily in need of a place to sleep, Refborg Hotel is regarded as an okay option. However, the cost can seem high relative to the standard provided. Despite varied opinions, multiple great reviews underscore its positive attributes within the three-star category.
Refborg Hotel offers a range of accessibility features, though some areas pose notable challenges for guests with disabilities. The hotel boasts an easily accessible location with accessible parking, making arrival straightforward. The building itself is wheelchair accessible; however, the absence of an elevator or escalator can make navigating stairs difficult. This lack of elevator access could present significant barriers for those with mobility issues, particularly if they need to reach rooms situated on different floors. While the hotel has only one floor without a lift, these conditions should be carefully considered by potential guests requiring easy mobility.
Refborg Hotel is well-regarded for its welcoming attitude towards pets, especially dogs. Guests frequently highlight the hotel's accommodating dog-friendly policies and facilities. Many travelers appreciated that the hotel allows dogs and explicitly note that their furry companions were made to feel welcome. The hotel's dog-friendly environment was praised with guests bringing their dogs along without any issues. Additionally, Refborg Hotel offers amenities that cater to guests staying with dogs, including the availability of spacious rooms suitable for families and their pets. Overall, the hotel successfully creates a comfortable and inclusive atmosphere for both guests and their four-legged friends.
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Location
The cozy ambiance and friendly staff add to the charm, creating a warm and welcoming environment. The hotel also offers easy connectivity with nearby bus stops providing transportation to Legoland, the airport and other key attractions in the area. Situated adjacent to a free shuttle stop, getting around town is a breeze.
Guests frequently highlight the strategic location within Billund's city center, making everything accessible by foot and the peaceful setting despite being centrally located. With clean, well-furnished rooms and an inviting atmosphere, Refborg Hotel not only offers comfort but also exceptional convenience for a delightful stay in Billund.
Breakfast
The atmosphere of the breakfast setting is described as calm and quiet, providing a pleasant start to the day. While some guests note that the selection can be modest or lacking in sweet pastries, the general consensus is that the breakfast is satisfying and enjoyable. The quality of the food is often highlighted with many reviewers stating that the breakfast items are fresh and well-prepared. Additionally, the presence of high-quality products and homemade dishes, including fresh breads and jams, contributes to the positive dining experience.
A few reviews point out occasional overcrowding and limited space at the buffet area during peak times, as well as some minor issues like weak coffee or overcooked eggs. Despite these small drawbacks, the overall impression remains very favorable with many guests describing the breakfast as excellent, delicious and ample enough to meet their needs. The inclusion of breakfast in the room rate is also appreciated by guests, adding to the overall value of their stay at Refborg Hotel.
Dinner
The restaurant itself is praised for its lovely atmosphere and pleasant ambiance, ensuring a delightful dining experience. The staff's kindness and welcoming nature further enhance this, making meals even more enjoyable. Though some mention that the prices can be on the higher side and there can be occasional waits, the excellent quality and taste make it worth the visit.
Whether guests are looking for a simple yet delicious menu or more refined gourmet treats, the hotel's restaurant seems to offer something to satisfy everyone. The presence of a beautiful gourmet food shop on the main floor adds to the overall appeal. For those staying at the Refborg Hotel, the restaurant stands out as a highly recommended choice for dinner, often considered a highlight of their stay.
Rooms
Spaciousness was a highlight in many reviews, particularly for large rooms and those with spacious bathrooms. Some rooms were noted as light, airy and even aesthetic, fitting well into the hotel's Danish-style functionalism. Suites and attic rooms with dormer windows were particularly praised for their modern, clean décor and ample space.
However, several reviews mentioned that some rooms were small, especially for families, which made them feel cramped. The lack of air conditioning or portable fans in the rooms led to discomfort for some guests during warmer days. Outdated or worn-out elements in a few rooms also detracted from the overall experience. Additionally, some guests felt the rooms were overly simple or basic, sometimes not matching the photos or descriptions provided prior to booking.
Despite these issues, many guests were satisfied with the overall practical and clean environment of the rooms, suggesting that the basics were well covered, albeit with room for improvement in areas like size, temperature control and modern updates.
Beds
However, there were also numerous comments pointing out the negative aspects. Some beds were described as very bad, not very comfortable or very uncomfortable. Specific complaints included beds being too soft, too small and instances of double beds actually being two single beds pushed together, which often slid apart at night. There were mentions of some beds being narrow or having broken mattresses. Kids' beds, particularly bunk beds, were also mentioned as problematic with some shaking and others being small or uncomfortable for children.
Despite the mix, it appears that when beds are comfortable, they are highly satisfactory for guests, suggesting that the experience may vary depending on the specific room or bed type.
Cleanliness
Several reviews emphasize not only the cleanliness but also the spaciousness and comfort of the rooms, making it an inviting place to relax. The family rooms and bathrooms in particular are noted for their generous space and cleanliness. The overall atmosphere of the hotel is quiet and well-maintained, contributing to a comfortable and pleasant stay for visitors.
While the majority of feedback is positive, there were occasional mentions of minor issues such as a musty smell or small discrepancies in room reservations. However, these were exceptions rather than the rule. The attentive and friendly staff also add to the overall positive experience, ensuring that all guests feel welcome and well-cared-for.
In summary, Refborg Hotel stands out for its high standards of cleanliness, from the spotless rooms to the well-maintained public spaces, making it a reliable choice for travelers seeking a clean and comfortable stay.
Staff
The overall sentiment is that the staff are not only extremely courteous and accommodating but also genuinely caring and attentive. Their ability to speak English excellently and their eagerness to assist guests further underscore the high quality of service provided. The hospitality at Refborg Hotel is described as top-notch with numerous guests appreciating the warm, friendly welcome they receive. The professional yet approachable nature of the team bolsters the hotel’s reputation for excellent customer service, making it a memorable stay for visitors.
Wi-Fi
Family
Families benefit from close proximity to local attractions, such as LEGO House and a nearby supermarket enhances convenience for children's food needs. The hotel's clean and tidy environment further supports its family-friendly reputation.
However, it appears that room size can be a concern. Several guests noted that the family rooms are quite small and cramped, which could be an issue, especially for larger families. Comments include mentions of rooms with double beds and pull-out sofa beds and some noted issues like a shaking bunk bed. Despite the size complaints, the play areas and the family-oriented structure of the hotel remain well-received, making it a generally good choice for families.
3 Star
The hotel’s prime location near Legoland without being inundated with children is an appreciated feature, providing convenience and a quieter atmosphere. Although breakfast offerings left some wanting more given the three-star status, a standout aspect of the hotel is its restaurant, which garners high praise and is considered a top-quality, must-try dining experience.
Guest interactions with staff highlight the friendliness and helpfulness encountered in both the reception and the restaurant, enhancing overall guest satisfaction. For those not overly particular about room details and primarily in need of a place to sleep, Refborg Hotel is regarded as an okay option. However, the cost can seem high relative to the standard provided. Despite varied opinions, multiple great reviews underscore its positive attributes within the three-star category.
Accessible
Dog Friendly
No, Refborg Hotel doesn't have any pool.
No, a spa isn't available at Refborg Hotel.
Yes, Refborg Hotel welcomes dogs.
Yes, parking facilities are available at Refborg Hotel.
No, Refborg Hotel doesn't have a gym.
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