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Summary of reviewsBilbao City Center by abba Suites enjoys a prime location which allows for easy exploration of Bilbao's attractions like the Guggenheim Museum, Casco Viejo and Zubizuri Bridge just a short stroll away. The tranquil yet central neighborhood offers convenient access to shopping and dining options, making it ideal for both solo travelers and families.
The spacious, modern apartments are a standout feature, boasting impeccable cleanliness and high-quality furnishings. Well-equipped kitchens, comfortable beds and roomy bathrooms contribute to a luxurious and comfortable stay. The presence of modern amenities like Nespresso machines and laundry facilities further enhances guest satisfaction.
Staff at the hotel consistently receive high praise for their friendliness, professionalism and helpfulness, ensuring a welcoming and supportive environment for all visitors. The apartments' cleanliness is frequently commended with daily cleaning services maintaining high standards of hygiene throughout the property.
While the breakfast service has received criticism for its lack of variety and quality, the hotel's other offerings seem to compensate well. The WiFi experience is generally positive with many guests praising the speed and reliability, although some did encounter connectivity issues.
Parking is seen as secure and convenient, though it can be expensive and occasionally difficult to find a spot. Beds are widely regarded as very comfortable, contributing significantly to a restful stay, though sofa beds receive mixed reviews regarding their comfort levels.
Accessibility is another strong point, making the hotel a suitable option for individuals with disabilities. The high standard of modern, luxurious accommodation provided is frequently noted, delivering an upscale experience highlighted by premium amenities and contemporary decor.
Bilbao City Center by abba Suites also shines as a pet-friendly establishment, offering amenities such as dog beds and shampoos, ensuring a comfortable stay for pets. There are, however, varying reports about pet accommodation fees.
Overall, Bilbao City Center by abba Suites is highly recommended for its blend of prime location, modern comfort, high cleanliness standards and superior customer service, promising a memorable stay in Bilbao. Show more
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Categories
Dog Friendly Aparthotel
Listed as pet-friendly, Bilbao City Center by abba Suites offers apartment-style accommodations suitable for guests with dogs. The central location provides easy access to city amenities.
Accessible Aparthotel
Bilbao City Center by abba Suites is recognized as an accessible hotel, catering to guests requiring specific accessibility features.
Luxury Aparthotel
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Parking
4-Star Aparthotel
Room Types
Deluxe ApartmentThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 2 beds.
Deluxe StudioFeaturing free toiletries, this studio includes a private bathroom with a walk-in shower, a bath and a bidet. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as an inner courtyard view.
Studio with TerraceMeals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious studio features air conditioning, a washing machine, a terrace with city views as well as a private bathroom boasting a walk-in shower.
Deluxe ApartmentThis apartment features a private bathroom, and an electric kettle. The unit has 2 beds.
Deluxe ApartmentThe unit offers 2 beds.
Deluxe ApartmentThe unit offers 2 beds.
Deluxe Studio
Deluxe Studio
Deluxe Studio
Studio with Terrace
Studio with Terrace
Studio with Terrace
Guest Reviews
9.1
Excellent
Location
Bilbao City Center by abba Suites boasts a prime location, perfectly situated to explore all that Bilbao has to offer. Positioned near the picturesque river and just a quick walk to the iconic Guggenheim Museum and the historical Casco Viejo, the hotel offers convenience for tourists keen on soaking up the city's culture and sights.
Nestled in a tranquil yet central neighborhood, the suites are only minutes away from key attractions like the Zubizuri Bridge, the Artxanda funicular and a plethora of shopping and dining options. The centrality of the location allows visitors to navigate the city with ease, enjoying the scenic pedestrian paths while reaching major points of interest within a short stroll.
The cleanliness and spaciousness of the apartments, along with modern amenities, enhance the comfort of staying at Bilbao City Center. This ideal blend of location and comfort makes it an excellent choice for families and solo travelers alike. Whether one's itinerary includes visiting museums, shopping or exploring Bilbao's historic quarters, the hotel's strategic position serves as a perfect launchpad for a memorable city experience.
Breakfast
The breakfast offerings at Bilbao City Center by abba Suites appear to be a point of dissatisfaction among guests, especially when contrasted with other aspects of their stay which were highly regarded. The hotel provides a boxed breakfast, delivered to the room, which generally includes a coffee pod, two slices of bread, a fruit and a tetra pack fruit juice. However, this breakfast service has been described as lacking variety and quality with industrial pastries and canned juices drawing particular criticism. Guests have noted that the breakfast is not fulfilling for either children or adults with some suggesting that it is overpriced for what is provided. The reliance on a catering service means that there are no options to tailor the meal to individual preferences, leading to further disappointment. Despite the convenience of having breakfast delivered to the door, especially during Covid times, many guests felt that the service fell short of expectations and recommend seeking alternative breakfast options.
Rooms
Bilbao City Center by abba Suites stands out for its spacious, modern apartments that offer everything one could need. Guests frequently highlight the impeccable cleanliness, well-equipped kitchens and comfortable beds as particular strengths. The suites provide ample room, boasting separate bedrooms, large living areas and roomy bathrooms, ensuring a comfortable stay for families and groups.
The modern, stylish furniture and well-maintained amenities contribute to an overall feeling of luxury and comfort. The convenience of fully equipped kitchens featuring appliances such as dishwashers and washing machines, along with the presence of Nespresso machines, ensure that guests have everything they need for both short and long stays.
Location-wise, the property is excellently situated, just 13 minutes from the Guggenheim Museum, making it a perfect base for exploring Bilbao. Despite some rooms lacking views and the parking being noted as costly, the apartments' central location compensates for these minor drawbacks.
Overall, the reviews paint a picture of a high-quality aparthotel that delivers on spaciousness, comfort, cleanliness and modern amenities, making it a highly recommended option for travelers visiting Bilbao.
Beds
Travelers consistently praise the beds at Bilbao City Center by abba Suites, highlighting them as very comfortable, spacious and often super comfortable. Guests frequently mention the quality and comfort of the beds with phrases like finest beds, mattress and pillows and luxurious used to describe their sleeping experience. Many reviews note the beds as huge and very spacious, providing ample room for a restful sleep. Bedding quality and cleanliness also receive positive remarks, emphasizing the overall comfort of the stay.
However, the reviews do reveal mixed feedback on the sofa beds. While some find them useful and easy to set up, many guests report them as somewhat or very uncomfortable. Specific issues such as squeaky frames and noticeable iron bars under the mattress were mentioned. Despite this, the main beds in the suites consistently receive high marks for providing a restful and pleasant sleeping experience, making Bilbao City Center by abba Suites a recommended choice for travelers prioritizing bed comfort.
Cleanliness
The 'Bilbao City Center by Abba Suites' is renowned for its impeccable cleanliness, as highlighted by numerous guest reviews. Visitors frequently commend the spotless and well-maintained apartments, which are furnished tastefully and equipped with all necessary amenities. The high standards of hygiene are evident in both the rooms and common areas with daily cleaning services ensuring that everything remains in tip-top condition. Guests are particularly impressed with the modern and new facilities, which contribute to a comfortable and pleasant stay. The central location adds to the convenience, making it easy for guests to explore nearby attractions, museums and supermarkets. Overall, the emphasis on cleanliness, combined with the modern decor and strategic location, makes this accommodation a highly recommended choice for travelers seeking both comfort and convenience.
Staff
The staff at Bilbao City Center by abba Suites consistently receive high praise from guests, who describe them as friendly, polite and exceptionally helpful. Many reviews highlight the staff's warm and welcoming nature with an emphasis on their attention to detail and professional demeanor. Multiple guests noted the staff's willingness to assist with various needs, such as providing local tips, booking taxis and offering great recommendations. Additionally, the reception team is frequently commended for their 24-hour availability, attentiveness and for making guests feel at home with their enthusiastic service. Despite a few minor issues, the consistent theme across the reviews is the excellent treatment and customer service provided by the hotel's staff, making the stay enjoyable and memorable for visitors.
Wi-Fi
Bilbao City Center by abba Suites generally offers a solid WiFi experience with several guests praising its fast and stable internet connection. Many found the WiFi to be surprisingly quick, allowing them to enjoy streaming services like Netflix seamlessly. The signal strength is consistently reported as strong and reliable across various parts of the hotel. Some positive reviews highlight the high-speed, uninterrupted connection that ensured a smooth online experience.
However, not all guests shared this sentiment. A number of reviews pointed out issues with the WiFi, ranging from poor connections to complete outages for extended periods. Some experienced unstable or slow connections and had to resort to using WiFi from other rooms. Despite these hiccups, there were instances where staff promptly addressed and fixed the malfunctions, indicating a level of responsiveness to connectivity problems. The mixed feedback suggests that while many guests enjoy a top-notch online experience, others might encounter occasional difficulties.
Parking
When staying at Bilbao City Center by abba Suites, parking is a mixed experience. The hotel offers a large and secure parking garage which many guests found convenient and well-organized. It's located just a short walk away, making it easy to access the hotel. However, the parking space is limited and often full, so guests sometimes need to look for alternative parking options nearby. Despite the availability of public parking lots and street parking, these are often paid and can be quite costly, around 24 euros per day.
During weekends, parking is free in some areas around the hotel which could be a budget-friendly option. For those with larger vehicles, there are suitable parking spots nearby that accommodate bigger cars. Although the convenience of available parking options is appreciated, finding a spot can still be tricky and occasionally requires parking further from the hotel.
Overall, while secure and ample parking facilities are a highlight, the expense and occasional difficulty in finding a spot can be a downside for some travelers.
Accessible
The accessibility of Bilbao City Center by abba Suites receives strong praise from guests, highlighting its suitability for individuals with disabilities. The hotel is noted for its excellent location and ease of access both from the highway and via public transportation, including a close proximity to the aerobus stop. Guests appreciate the convenience of a wheelchair-accessible elevator, though it can be slightly slow.
Rooms are celebrated for their cleanliness, efficient layout and well-equipped kitchen areas with both general access and specific accommodations like superb bathrooms for wheelchair users being frequently mentioned. The hotel is in a prime location within walking distance of major attractions like the Zubizuri Bridge and the Guggenheim Museum, which is just one tram stop away. Additionally, guests found the site handicap friendly and ideal for walking around town, ensuring a peaceful and commendable experience for those with accessibility needs.
Luxury
Bilbao City Center by abba Suites offers a stay that effortlessly exudes luxury and sophistication. Guests were consistently impressed by the high-quality equipment and the care taken in every detail of their accommodations. The modern decoration, marked by clean and contemporary aesthetics, was met with high praise, creating a luxurious and comfortable environment.
The apartments are not only spacious and clean but also fully equipped with top-notch facilities. Kitchens come with premium appliances, including a refrigerator, washer-dryer and a Nespresso machine, making longer stays both convenient and luxurious. Adjustable air conditioning in each room, high-end towels and toiletries further add to the upscale experience.
It is frequently regarded as one of the best and most luxurious hotels with facilities that are nearly brand new, adding to the feeling of unexpected luxury. Each detail, from deluxe studio apartments to spacious, well-appointed bathrooms, is designed with premium materials and fittings, ensuring a 5-star experience.
Centrally located, Bilbao City Center by abba Suites provides an unparalleled option for those seeking high-end accommodation in the city. With its superb luxury and modern amenities, it stands as a highly recommended choice for travelers looking to enjoy a lavish stay in Bilbao.
Dog Friendly
Bilbao City Center by abba Suites stands out for its strong pet-friendly reputation, much appreciated by guests traveling with their furry companions. Dogs are made to feel welcome with provided amenities such as dog beds, bowls, a dog welcome package, baskets and even dog shampoo. Travelers have remarked on how comfortable their pets were with some dogs happily using the provided mattresses. The hotel's pet-friendly policy ensures that pets can move freely and feel relaxed during their stay.
A notable amenity at this establishment is the free pet accommodation, albeit this seems to apply to certain circumstances as there are conflicting reports about fees. Some guests mentioned a charge of either €25 or €30 per night for bringing their small dogs, which included additional supplies like bowls and beds. These costs seem to have varied, possibly depending on the size or number of dogs or particular reservations. There's a pointed appreciation for allowing pets, which contributed positively to the guests' overall experience.
While particularly friendly towards animals, there were a few isolated mentions of misunderstandings concerning the pet policy. Despite these small issues, the general consensus highlights the hotel's commitment to ensuring a pleasant stay for both guests and their pets. The provision for pets has made the stay even more enjoyable for families and individuals looking to travel without leaving their pets behind.
No, Bilbao City Center by abba Suites doesn't have any pool.
No, a spa isn't available at Bilbao City Center by abba Suites.
Yes, Bilbao City Center by abba Suites welcomes dogs.
Yes, parking facilities are available at Bilbao City Center by abba Suites.
No, Bilbao City Center by abba Suites doesn't have a gym.