Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsRobinhood Resort in Big Bear Lake Village receives widespread acclaim for its exceptional location, perfectly situated within walking distance of the area's lively shops, restaurants, and attractions. Guests appreciate the convenience and beauty of the setting, allowing them to explore the local culture without needing a vehicle. The resort offers scenic views and is strategically positioned near the lake, enhancing the overall experience for both peaceful retreats and action-packed adventures.
Accommodations at Robinhood Resort are noted for their spaciousness and cleanliness, with rooms described as cozy and well-maintained. Guests frequently commend the comfortable beds and amenities such as mini-fridges and microwaves, creating a welcoming atmosphere that complements the resort’s cabin-like ambiance. Despite occasional remarks about dated decor and minor maintenance needs, the positive sentiment about room conditions prevails.
The resort’s commitment to cleanliness is evident, with visitors praising the spotless rooms, clean bed sheets, and towels. The property retains its charm, providing functional and tidy accommodations. Although some areas show signs of aging, the staff’s attentiveness and friendly nature contribute greatly to an enjoyable stay, with particular recognition for their helpful service during check-ins and beyond.
A standout feature of Robinhood Resort is its exceptional staff, who are consistently highlighted for their warmth and extensive local knowledge. Their welcoming approach, particularly the remarkable service demonstrated by team members like Peter, enhances the resort's home-like ambiance. Housekeeping and restaurant staff also receive recognition for their sweet and accommodating demeanor, solidifying the resort's reputation for excellent service.
While internet connectivity presents mixed experiences due to uneven signals and sporadic performance, the resort excels in catering to families. It offers luxurious cabins and easy access to local attractions, providing a convenient and fun environment for children, including a playground nearby. Families appreciate the clean facilities and prime location, making it an ideal choice for quality family time.
Finally, the beds at Robinhood Resort receive varied feedback. While many guests enjoy clean and comfortable beds, others suggest the need for upgraded mattresses and softer bedding, especially for those seeking more comfort during colder seasons. Despite these disparities, the resort remains a favored destination, balancing comfort, cleanliness, and exemplary service amidst the vibrant backdrop of Big Bear Lake Village. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Located approximately 1.9 miles from Bear Mountain Golf Course, this resort provides a good option for guests interested in golfing in a scenic mountain setting.
Hotel near Ski Resorts
This resort is listed as a ski hotel in Big Bear Lake. It is a viable option for guests interested in skiing.
Hotel for Honeymoon
The Sherwood Forest section houses 16 romantic spa units with lake views and cozy gas-burning fireplaces. It provides upscale rooms with relaxing spas and comfortable furnishings.
Family Friendly Hotel
The resort is near the lake, and has family-friendly amenities.
Dog Friendly Hotel
This hotel provides pet-friendly accommodations with a unique mountain setting. It ensures a comfortable experience for both owners and their animals.
Accessible Hotel
Robinhood Resort is listed as one of the best accessible hotels in Big Bear Lake.
3-Star Hotel
This resort is noted for its cozy atmosphere and convenient location. It provides a comfortable base for exploring Big Bear Lake and its surrounding areas.
Hotel near Nightlife Spots
Room Types
Queen RoomA cable TV with a DVD player and coffee-making facilities are provided in this room.
Double RoomA TV and coffee-making facilities are provided in this room.
King Room with Spa BathA kitchenette and a fireplace are featured in this room. The en suite bathroom also includes a spa bath and guests can enjoy a cable TV with a DVD player.
Queen Room with Two Queen BedsA kitchenette is included in this room. A TV with a DVD player is also provided.
One-Bedroom SuiteThis luxurious suite has a hot tub, a spa bath and a fireplace. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite offers a TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Nestled in the heart of Big Bear Lake Village, Robinhood Resort boasts an excellent location celebrated by many guests. Perfectly positioned for those who wish to explore all that the town has to offer, it provides easy access to shops, restaurants, and bars, making a car unnecessary once you arrive. Whether you're in town for hiking, skiing, or simply enjoying the local culture, you’ll find everything you need within a short walking distance.
The resort is strategically located just steps away from the lake, offering both convenience and scenic beauty. Visitors appreciate the proximity to local attractions like the brewery, veterans park, and a myriad of dining and shopping options, ensuring a vibrant and varied experience. The ease of check-in and the accommodating nature of the staff are frequently praised, enhancing the overall stay.
Guests highlight the comfortable and clean rooms, noting the cozy mountain hotel ambiance that complements the lively surroundings. Whether you're here for a peaceful retreat or an action-packed adventure, Robinhood Resort delivers a quintessential Big Bear Lake experience, rooted deeply in its central and welcoming location.
Rooms
The Robinhood Resort in Big Bear Village receives praise for its ideal location, offering convenient access to local shops and restaurants. Guests frequently highlight the spaciousness and cleanliness of the rooms, describing them as cozy, warm, and well-maintained. Many visitors appreciate the comfortable beds and thoughtful room amenities, such as mini-fridges and microwaves. The premium rooms are especially noted for their large size and features like fireplaces and jacuzzis, adding a delightful touch for those seeking a cabin-like atmosphere.
Despite some remarks about the hotel's dated decor and minor maintenance issues, the overall sentiment towards the room conditions remains positive. The friendly and attentive staff add to the welcoming experience, with particular compliments directed at their helpfulness during check-ins. While occasional negative feedback points to minor odors and poorly functioning amenities, guests often found resolutions to these complaints promptly addressed by management.
Overall, the Robinhood Resort provides a pleasant stay with its combination of a prime location, spacious accommodations, and accommodating service, making it a favored choice for visitors to Big Bear.
Beds
Travelers visiting Robinhood Resort have shared mixed experiences regarding the comfort of the beds. Some guests have enjoyed a pleasant night's rest on comfortable beds, praising them for their coziness and abundance of pillows. Certain rooms offer a particularly cozy and warm experience, especially when paired with efficient heating, making for a satisfying stay during colder seasons. On the positive side, cleanliness has been consistently noted, with several mentions of clean, comfy beds enhancing the overall appeal of the rooms.
However, a significant portion of feedback suggests that the mattresses in some rooms could use an upgrade, as they are described as firm or uncomfortable, occasionally leading to nights of inadequate rest. Some beds have been noted to feel too hard or even springy and squeaky, which can detract from the overall comfort. There have also been reports of inadequate bedding for winter conditions and issues with bed sizes, particularly in queen rooms where guests expected more spacious arrangements.
In conclusion, while some guests find the beds at Robinhood Resort to be cozy and clean, others feel the need for improved mattress quality and comfort levels, particularly those who prefer softer bedding.
Cleanliness
Located in the charming Big Bear area, Robinhood Resort garners praise for its exceptional cleanliness and convenient positioning. Many visitors comment on the spotless rooms, appreciating clean bed sheets and towels. Though the property possesses an older character, it is maintained well enough to offer clean, comfortable, and functional accommodations.
Guests are delighted with the hotel's proximity to local attractions, restaurants, and shopping districts, often noting how everything is only a short walk away. They highlight the serene environment and pleasing views from their rooms, making it an enjoyable place to relax and recharge.
While the facilities exhibit some signs of aging, they are tidy and equipped with essential amenities such as coffee makers, microwaves, and mini-fridges, enhancing the convenience of the stay. The staff receives commendation for their friendly and accommodating nature, contributing positively to the overall experience.
Despite sporadic feedback about specific areas needing more meticulous attention, the overarching sentiment remains favorable regarding cleanliness. The resort ensures a secure and welcoming environment, appealing to visitors seeking a balance of comfort and value amidst the beauty of Big Bear.
Staff
Robinhood Resort receives high praise for its exceptional staff, who consistently provide a welcoming and friendly atmosphere. Guests rave about the politeness and extensive local knowledge displayed by front desk personnel, making check-in a breeze. The team’s accommodating nature stands out, with staff eagerly attending to guests' needs, whether it's securing room upgrades or offering assistance with unforeseen circumstances. Peter, a staff member frequently mentioned in reviews, is renowned for his remarkable service and warm personality, contributing greatly to the overall positive experience.
Housekeeping maintains a sweet demeanor, complementing the hotel's cleanliness and comfortable rooms. The restaurant staff is noted for treating guests like family, enhancing the resort's home-like ambiance. Situated in a prime location, Robinhood Resort allows for easy access to nearby dining and shopping, offering convenience at every turn.
With staff consistently described as amazing, kind, and attentive, Robinhood Resort is praised for more than just its central location and clean facilities; it’s the exceptional service that seems to make it a memorable destination. Whether one visits for a hike, dining, or a family getaway, the staff at Robinhood Resort plays a pivotal role in creating a gratifying stay where guests feel genuinely cared for.
Wi-Fi
The internet experience at the Robinhood Resort tends to be mixed, reflecting a combination of both satisfactory and challenging aspects for guests. While some visitors have praised the resort for providing an excellent internet connection, issues have been noted by others regarding the Wi-Fi's reach and speed. Guests staying in certain areas, such as back buildings, have reported a weaker signal, making it difficult to maintain a stable connection. There is an acknowledgment that connectivity can be sporadic, with some guests unable to pass data consistently when connected. Despite being located in the scenic mountains, the expectation for modern connectivity persists, indicating a desire for improvements in the Wi-Fi offerings at the hotel.
Family
Robinhood Resort is a fantastic destination for families with children, offering a welcoming and convenient environment. The resort's cabins are described as luxurious, providing a comfortable base for family trips. Its prime location within walking distance of the village allows families to explore the area without the hassle of constant car travel, making it easy to enjoy the local attractions. Guests appreciate the resort's cleanliness and maintenance, which contributes to a pleasant stay. A playground located just across the street adds an extra layer of fun for younger visitors. Overall, Robinhood Resort is highly regarded as an excellent place for families to unwind and enjoy quality time together.
No, Robinhood Resort doesn't have any pool.
No, a spa isn't available at Robinhood Resort.
Yes, Robinhood Resort welcomes dogs.
No, parking facilities aren't available at Robinhood Resort.