Parkhotel Vienna

Bielsko-Biala 49.79191800, 19.05816300 , Bystrzańska 48 (Show on Map)
8.4
Very Good


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Summary of reviewsParkhotel Vienna is widely praised by guests for its tranquil yet accessible location. Situated slightly on the outskirts, it offers a serene environment while maintaining excellent connectivity via public transportation and proximity to major highways. This makes it ideal for both city explorations and excursions to nearby natural attractions like mountains, parks and ski lifts. The hotel's verdant surroundings are a hit among outdoor enthusiasts and cyclists, while ample parking facilities add to the convenience.

The breakfast offerings receive favorable feedback for being tasty, varied and abundant. The breakfast buffet caters to diverse tastes with specific highlights like strong coffee and professional cup warmers enhancing the experience. Though some guests suggest improvements in selection and quality, the overall sentiment remains positive, making it a well-received aspect of the stay.

Dinner at the hotel's restaurant also garners high praise for its delicious cuisine and generous portions. Guests commend both the quality of the food and the excellent service provided by friendly staff, making for a satisfying dining experience. Signature dishes like tartare stand out, contributing to the overall enjoyment.

Guestrooms are commended for their spaciousness and cleanliness. Many rooms feature picturesque mountain views and are equipped with essential amenities. While some remarks point to outdated furnishings and occasional maintenance issues, the comfort and size of the rooms are consistently highlighted. The hotel staff's friendliness and helpfulness further enhance the welcoming atmosphere.

The hotel's commitment to cleanliness is frequently noted. Reviews highlight the exceptionally clean rooms and well-maintained public areas, ensuring a fresh and comfortable stay. Despite a few occasional oversights, the general consensus underscores the hotel's high standards in cleanliness.

The exemplary service provided by the hotel staff is a common highlight in reviews. Described as friendly, helpful and professional, the staff contribute significantly to a warm and welcoming experience. The efficiency and professionalism of room service and bartenders are particularly noted.

Free Wi-Fi is available with reliable connectivity in the lobby area. However, the internet access in guest rooms often receives criticism for being weak and prone to disconnections, suggesting room for improvement in this area.

Parking facilities at Parkhotel Vienna are also well-received with guests appreciating the ample, convenient and free parking options available. Additionally, the hotel caters to cyclists with specific parking spots for bicycles.

Beds at the hotel generally receive positive feedback for their comfort with high-quality bedding and pillows contributing to a restful night's sleep. Although there are occasional mentions of discomfort, these instances are less frequent.

While Parkhotel Vienna offers an elegant atmosphere reminiscent of a 4-star hotel from 10-20 years ago, some guests feel it falls short of modern 4-star standards. Suggestions for modernization include updated amenities and a more extensive breakfast selection.

Finally, the hotel is recognized as an excellent choice for romantic getaways, featuring serene and beautiful decor that creates an enchanting ambiance. The peaceful environment, coupled with spacious rooms and good breakfast options, enhances the romantic experience, making it a favored destination for couples and honeymooners.
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Dog Friendly Hotel
This hotel is pet-friendly.

Business Hotel
Parkhotel Vienna provides event space and conference rooms. It offers a meeting space of 459 sq. ft., with a total event space of 694 sq. ft., making it suitable for business meetings.

Hotel with Parking
The hotel has parking available on site for guests.

EV charging stations  


Accessible Hotel
This hotel is adapted for people with disabilities. It has 2 rooms specifically for disabled guests and a separate adapted entrance.

4-Star Hotel
Located at the foot of Szyndzielnia Mountain, this hotel offers air-conditioned rooms and free Wi-Fi. It features the Imperial Restaurant and a Lobby Bar, providing diverse dining options. The hotel's setting is ideal for guests seeking a blend of nature and comfort.

Hotel with EV Charging Stations

Hotel for Honeymoon

Romantic Hotel

Room Types
Guest Reviews
8.4
Very Good
Location
Parkhotel Vienna boasts a favorable location that receives consistent praise from its guests. Situated away from the hustle and bustle, it offers a tranquil environment conducive to a restful night's sleep. Despite being slightly on the outskirts, the hotel maintains excellent accessibility to the city center with convenient public transportation options and proximity to major highways making it particularly ideal for those traveling by car.

The hotel's strategic position is a highlight for outdoor enthusiasts and cyclists with easy access to nearby mountains, parks and trails. It serves as a great base for both short city excursions and longer trips, including visits to Szczyrk's ski lifts and surrounding picturesque areas.

Guests appreciate the ample parking, good service and a nearby selection of restaurants. The hotel’s verdant surroundings provide a pleasant green retreat with bike paths and peaceful neighborhoods adding to the charm. For those needing a restful stay before continuing their journey, Parkhotel Vienna’s location fits well, providing both serenity and connectivity.

Breakfast
Parkhotel Vienna receives generally favorable feedback for its breakfast offerings, which are frequently described as very good, tasty and varied. Many guests appreciate the wide and rich selection available at the breakfast buffet, noting that it caters to diverse tastes and preferences. Terms like delicious, fresh and abundant are commonly used, suggesting that the food quality and availability are commendable.

Several reviews highlight specific elements like delicious strong coffee and professional cup warmers, enhancing the overall breakfast experience. The buffet is described as classically continental and neatly presented with ample food available even later in the morning. Guests also note that everyone can find something they like with options ranging from simple and ordinary to superb and hearty.

However, some comments point out that the breakfast can be modest for a 4-star hotel with a few reviews mentioning a need for improvement in selection and quality. Concerns include slow replenishment of items, limited choices and basic offerings more akin to a canteen than a luxury hotel. Despite these criticisms, the positive feedback about the delicious and varied breakfast options overwhelmingly outweighs the negative. Overall, Parkhotel Vienna's breakfast is well-received and a highlight for many guests during their stay.

Dinner
Parkhotel Vienna's restaurant receives high praise for its dinner offerings. Guests have noted a good choice of dinner dishes and consistently describe the cuisine as delicious and very good. The portions are generous and provide a satisfying dining experience. Many guests highlight specific dishes, such as the revelatory tartare, as standouts. The quality of food, paired with excellent service from the friendly staff, makes for an outstanding dining experience. The overall sentiment towards the hotel's dinners is overwhelmingly positive with many guests expressing delight over the tasty and high-quality meals.

Rooms
Parkhotel Vienna boasts rooms that are consistently praised for their spaciousness and cleanliness. Guests commonly highlight the large, functional rooms and sizable bathrooms, often equipped with bathtubs. The overall sense is of well-maintained and comfortable accommodations with several reviews noting the clean and cozy atmosphere, comfortable beds and the presence of essential amenities like towels, hairdryers and clean sheets. Many rooms offer picturesque mountain views, adding to the appeal.

The interiors are described as well-decorated and the maintenance is largely commendable, although a few reviews mention issues with outdated furnishings and occasional cleanliness lapses. Some rooms feature a mini fridge and a kettle, though these were not always functioning perfectly. The bathrooms, however, were often highlighted as a standout feature—spacious and equipped with combined shower and bathtubs.

Despite some occasional maintenance issues and dated decor, the comfort and size of the rooms are recurring themes in the reviews. The hotel staff are noted for being friendly and helpful, contributing to the attractive, welcoming environment of Parkhotel Vienna.

Beds
Parkhotel Vienna generally receives positive feedback regarding its beds. Many guests highlight the beds as comfortable with a notable emphasis on the quality of the bedding and pillows. The mattresses are frequently described as very comfortable, contributing to an amazing sleep experience. Some guests specifically noted the high standard of the beds and the comfort of the wide bed options. However, there were occasional mentions of uncomfortable beds, though these instances appear to be less common. Overall, the consensus points towards a restful night's sleep with comfortable accommodations at Parkhotel Vienna.

Cleanliness
Parkhotel Vienna has garnered much praise for its commendable cleanliness standards. Guests frequently highlight the exceptionally clean rooms, which are tidied up every day, ensuring a fresh and comfortable stay. The hotel is described as consistently clean with both the rooms and bathrooms receiving high marks for their neatness and spaciousness. The bedding is repeatedly mentioned as clean and cozy, adding to the overall comfort of the accommodations.

From the lobby to the individual rooms, all areas reflect a dedication to maintaining cleanliness, enhancing the overall guest experience. The rooms not only smell fresh but are also equipped with the necessary amenities that are kept in excellent condition. Despite a few mentions of average or moderate cleanliness and occasional oversights such as unclean fridges or dirty glasses, the general consensus among visitors points towards a well-maintained environment.

The cleanliness is often paired with other positive aspects such as the quiet and peaceful ambiance of the hotel and the quality of the breakfast served, which is both tasty and diverse. Overall, Parkhotel Vienna stands out for its unwavering commitment to cleanliness, making it a reliable choice for travelers seeking a neat and orderly place to stay.

Staff
Parkhotel Vienna is known for its exemplary staff, a common highlight in many guest reviews. The team is frequently described as friendly, helpful and professional, ensuring a warm and welcoming experience for all visitors. Whether at the reception or in the restaurant, the staff consistently provides exceptional service, demonstrating keen attention to detail. Guests appreciate the friendly and courteous nature of the employees, who are always willing to offer advice and assistance, even in unusual situations.

The room service stands out for its efficiency and professionalism, while the bartenders have also been praised for their exceptional service. The overall atmosphere of the hotel is enhanced by the amicable and supportive nature of the staff, contributing to a quiet and peaceful stay.

However, there were minor issues such as misinformation from the reception and a lack of attention to the temperature of breakfast items. Despite this, the positive interactions with the staff left a lasting impression on the guests, making Parkhotel Vienna a highly recommended destination for those valuing outstanding service and hospitality.

Wi-Fi
Parkhotel Vienna offers free Wi-Fi access, which works reasonably well in the lobby area. However, the connectivity in guest rooms and throughout the property leaves much to be desired. Reviews indicate that the Wi-Fi is often weak, slow and prone to frequent disconnections. Some guests experienced no internet service at all, particularly on higher floors like the 6th floor. Intermittent signals and the need for stable connection make it challenging for those relying on consistent internet access during their stay. While the lobby offers a more reliable connection, overall, the Wi-Fi performance at Parkhotel Vienna could benefit from significant improvements.

Parking
Parkhotel Vienna offers a variety of parking options that guests consistently praise. The parking area is extensive and situated conveniently right in front of the hotel, making it easily accessible. Guests appreciate the ample and large parking spaces provided, citing the safety and coverage of the areas. Free parking is a notable benefit, frequently highlighted in reviews. Additional amenities include specific spots for bicycle parking, catering to different needs. Although there is a mention of paid parking, the general consensus underscores the availability and convenience of free parking right at the hotel entrance.

4 Star
Parkhotel Vienna offers an elegant atmosphere with spacious rooms, though the overall standard appears to be somewhat outdated, reminiscent of a 4-star hotel from 10 to 20 years ago. Guests have highlighted that the hotel's current amenities, such as the absence of in-room tea and coffee sets and a limited breakfast selection, fall short of what one would typically expect from a modern 4-star establishment. The hotel appears more aligned with a 3-star rating, as it no longer meets the contemporary standards associated with a higher star rating. Additionally, some guests noted the inconvenience of not being able to purchase drinks upon arrival, pointing out the need for modernization to match today's expectations.

Romantic
Nestled in a quiet location, Parkhotel Vienna offers a serene and peaceful environment, perfect for those seeking a romantic getaway. Guests have praised the hotel for its beautiful and romantic decor, which creates a charming ambiance throughout the property. The atmosphere of the restaurant and the entire hotel is noted to be ideal for romantic stays, contributing to a Vienna-like atmosphere that many guests find enchanting. This makes it an excellent choice for honeymooning couples with several reviews highlighting their very good experiences during their stays. The spacious rooms and good breakfast further enhance the experience, ensuring a relaxing and enjoyable visit.


No, Parkhotel Vienna doesn't have any pool.

No, a spa isn't available at Parkhotel Vienna.

Yes, Parkhotel Vienna welcomes dogs.

Yes, parking facilities are available at Parkhotel Vienna.

No, Parkhotel Vienna doesn't have a gym.

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