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Summary of reviewsRésidence Victoria Surf receives widespread praise for its incredible location in the heart of Biarritz, providing guests with direct access to the beach and the vibrant city life. The stunning sea views from the rooms and balconies leave a lasting impression, complementing the convenience of nearby shops, restaurants, and transportation options. This makes it an ideal choice for those looking to explore the area with ease.
The staff at Résidence Victoria Surf are consistently commended for their friendly and attentive service, adding to the welcoming and efficient atmosphere of the residence. Guests often mention specific team members who contributed positively to their stay, highlighting the professional and supportive nature of the entire team.
While cleanliness receives mostly positive feedback, some guests note areas that could benefit from more thorough attention, particularly in the bathrooms and kitchens. Despite these occasional issues, the tidy and comfortable apartments generally contribute to a pleasant stay, with the reception team's positive interactions enhancing the overall experience.
The pool area, though compact and occasionally shaded, offers a charming spot for families to relax. Yet, some guests report operational setbacks such as unexpected closures or limited sun loungers, which may impact the pool's appeal for sun-seekers. On the plus side, the accommodations' well-equipped kitchens add convenience to the stay.
Parking facilities, including paid private and underground options, provide guests with a convenient solution despite some challenges related to space and access. While maneuvering may be difficult for certain vehicles, having on-site parking is a significant advantage, especially given the limited street parking in the area.
Lastly, the beds are generally described as comfortable, contributing to a restful night's sleep, although improvements in bedding arrangements could enhance guest satisfaction. Overall, Résidence Victoria Surf's unbeatable location, attentive staff, and charming amenities largely ensure a memorable and enjoyable visit. Show more
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Categories
Beachfront Aparthotel
Located in Biarritz, this aparthotel is situated near the beach. It offers self-catering apartments and access to amenities like a pool, providing a comfortable base for exploring the coast.
Aparthotel with Free Wi-Fi
This residence offers complimentary Wi-Fi, making it convenient for guests to stay connected. Its location in Biarritz provides easy access to the city's attractions.
Aparthotel with Outdoor Pool
This residence features a seasonal outdoor swimming pool with a paddling pool and enjoys a beachfront location with ocean views.
Aparthotel near The Beach
Dog Friendly Aparthotel
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Parking
3-Star Aparthotel
Room Types
Studio Sea Side with BalconyEach studio includes an equipped kitchenette and a bathroom fitted with a shower. WiFi access is provided at an extra cost.
Studio Sea SideEach studio includes an equipped kitchenette and a bathroom fitted with a shower. WiFi access is provided at an extra cost.
Studio City Side with BalconyEach studio includes an equipped kitchenette and a bathroom fitted with a shower. WiFi access is provided at an extra cost.
Studio City SideEach studio includes an equipped kitchenette and a bathroom fitted with a shower. WiFi access is provided at an extra cost.
One-Bedroom Apartment with Sea ViewThis apartment features a kitchen, dining area and stovetop. WiFi access is provided at an extra cost.
Guest Reviews
7.8
Good
Location
Résidence Victoria Surf boasts a prime location that consistently dazzles its guests. Positioned right in the heart of Biarritz and directly on the beach, it offers unparalleled access to the sandy shores and vibrant city life. The geographical setting is highly praised, with everything from luxury shops to grocery stores just steps away. Its central locale ensures that shops, restaurants, and transportation options are conveniently within reach, making it an ideal base for exploring the area. The breathtaking sea views from the rooms and balconies make a lasting impression, enhancing the overall experience with stunning vistas of the ocean and picturesque sunsets. Visitors appreciate the ease of transitioning from room to beach and the seamless access to the city center. Additionally, the friendly and helpful staff add to the welcoming atmosphere, making guests feel right at home in this idyllic setting. Overall, the exceptional location and magnificent views form the cornerstone of a memorable stay at Résidence Victoria Surf.
Beds
Guests of Résidence Victoria Surf generally find the beds to be comfortable, with many highlighting the comfort of the bedding as a positive aspect. The rooms are described as having excellent value for money, with pleasant studios situated in a very nice location offering exceptional sea views. The bedding is appreciated overall, though there are some comments about hard or saggy mattresses, worn out bedding, and unsuitable arrangements such as twin beds not meeting expectations for a double setup. There are suggestions for improvements, with some guests feeling that double beds would enhance the experience. Despite a few criticisms, the bedding mostly contributes to a good night's sleep at this residence.
Cleanliness
Résidence Victoria Surf evokes mixed impressions regarding cleanliness, with generally positive reviews tempered by occasional concerns. Many guests appreciated the clean and comfortable apartments, with several noting the pleasant scent and neat presentation upon arrival. Studios were often described as very clean and well-equipped, contributing to a pleasant and comfortable stay. However, there were notable mentions of dustiness and areas needing attention, particularly in the bathrooms and kitchens. Some guests mentioned cleanliness issues like stained linens and insufficiently cleaned kitchenware. Although the overall structure of the building appeared somewhat dated, a consensus of cleanliness persisted, despite a few negative outliers. Positive interactions with the reception team added to guests’ pleasant experiences, suggesting that with a little focus on consistent thoroughness, the hotel could further enhance its reputation for cleanliness.
Staff
Résidence Victoria Surf enjoys high praise for its welcoming and attentive staff. Numerous guests highlight the consistently friendly and helpful demeanor of the reception team, noting their patience and willingness to assist, even with language barriers. The management and staff, including individuals like Jocelyne and Gauthier, are frequently described as professional, responsive, and kind. The staff's dedication is evident through gestures such as parking guests' vehicles and adding locks upon request, showcasing their commitment to excellent service. The atmosphere created by the reception team is both warm and efficient, with the concierge noted for offering a pleasant and effective welcome. Overall, the professional and attentive nature of the staff enhances the superb location of the residence, making it a standout choice for travelers seeking a memorable and comfortable stay.
Pool
Résidence Victoria Surf offers a charming, albeit compact, pool area that provides a delightful space for families to unwind. Guests appreciate the pleasant atmosphere surrounding the pool, which is available for their use. However, some visitors note that the pool remains in the shade until the afternoon, which might limit its appeal for sun-seekers. Additionally, there are reports that the pool can be too deep for certain guests' preferences, and there may be an insufficient number of sun loungers for those wishing to relax by the water.
Some reviews indicate instances when the pool was unexpectedly closed, leading guests to seek alternative swimming options at the municipal pool. These alternatives have varying operating hours and can attract large crowds, which may detract from the overall experience. Alongside the pool facilities, guests highlight the well-equipped kitchen in their accommodations, adding a practical and positive touch to their stay.
Overall, while the pool area at Résidence Victoria Surf is charming for families and provides a lovely escape, guests may encounter occasional operational issues that affect their enjoyment.
Beach
Located in the heart of Biarritz, Résidence Victoria Surf offers a prime spot for beach lovers, boasting an unbeatable location with direct access to the expansive beach just a stone's throw away. Guests rave about the breathtaking, magnificent views of the ocean that can be savored right from the property, especially during sunset. Whether one is looking to spend a day by the sea or explore the vibrant city center, the proximity to both beach and town makes it an ideal base. The establishment not only provides easy beach access but is also conveniently situated close to shops, markets, and restaurants, allowing guests to experience the best of Biarritz without hassle.
Parking
Résidence Victoria Surf offers parking facilities that have been appreciated by guests for their convenience despite certain challenges. The availability of paid private parking is highlighted as a significant advantage, particularly due to the difficulty of street parking nearby. Underground parking further adds to the appeal, allowing direct access beneath the residence. However, guests have noted some drawbacks; the spaces are generally small and can be tricky to navigate, with narrow access and poorly marked areas. For high or low sports vehicles, maneuvering can be particularly challenging.
While some find the pricing for parking slightly steep, the cost is still favorable compared to alternatives in the city. Despite its complications, having the parking option within the residence is viewed positively and is recommended for those wishing to explore the area on foot once they leave their vehicle parked. Overall, the parking does provide ease and added convenience, with a few considerations regarding vehicle size and the space available.
Yes, Résidence Victoria Surf has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Résidence Victoria Surf.
Yes, Résidence Victoria Surf welcomes dogs.
Yes, parking facilities are available at Résidence Victoria Surf.