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Summary of reviewsHôtel Les Alizés, situated in the heart of Biarritz, stands out for its exceptional location, just steps away from the sea, the old port and numerous shops, cafes and restaurants. This central placement makes it convenient for leisurely beach strolls and exploring the vibrant tourist spots of the city. Guests appreciate the superb ocean views from certain rooms and balconies, complementing the lively yet peaceful surrounding environment.
The hotel also offers a well-regarded breakfast experience, largely praised for its quality and variety. Although served at the neighboring Hotel Marbella, guests enjoy the generous buffet options and consider it good value for money, despite occasional mentions of a desire for more choices.
Room cleanliness is consistently recognized with many reviewers noting the tidy and well-maintained state of their accommodations. However, there are mixed reviews regarding room sizes and modernity. While some rooms are spacious and pleasant, others are noted as small, outdated and occasionally suffering from noise and ventilation issues. The notable highlight remains the cleanliness and decent amenities, offering functional comfort and value for short stays.
Friendly, helpful and professional staff significantly enhance the guest experience at Hôtel Les Alizés. Reviews frequently commend the team's welcoming and accommodating nature with the senior manager receiving specific praise for their exceptional service.
The hotel's free Wi-Fi service, however, is a recurring point of concern. Guests often encounter inconsistent connectivity and the inconvenience of resetting the Wi-Fi code daily. Despite occasional mentions of satisfactory internet service, seamless connectivity remains an area needing improvement.
For beach enthusiasts, the hotel's proximity to several beaches, including the popular Port Vieux Beach, is a major advantage. The easy access to multiple beautiful beaches and key city landmarks bolsters the appeal of Hôtel Les Alizés for a coastal getaway.
Family accommodations receive mixed reviews, though smaller family units find the hotel adequate, thanks to the pleasant balcony views and sufficient room space for modest family configurations. The bedding generally receives positive feedback, noted for being clean and comfortable, contributing to a restful stay despite isolated reports of firmness or size issues.
Hôtel Les Alizés ultimately provides a comfortable and enjoyable experience, highlighted by its prime location, commendable breakfast, friendly staff and clean accommodations. While there are areas for improvement in room modernity and Wi-Fi reliability, the hotel remains a solid choice for those seeking a pleasant stay in Biarritz. Show more
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Hotel near The Beach
Located on rue du Port Vieux in Biarritz, this hotel is close to the beach. Its central location makes it a convenient choice for beach lovers.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel near Nightlife Spots
Situated at 13 rue du Port Vieux in Biarritz, this hotel is close to the Old Port area, which is known for its concentration of bars. The Port Vieux area is a popular spot for evening entertainment.
Cheap Hotel
This hotel is noted as a good value option. It offers comfortable accommodations and a convenient location near the Port Vieux.
Small Hotel
Situated on Rue du Port Vieux, Hôtel Les Alizés offers a cozy and convenient stay. Its proximity to the port and local attractions makes it a great choice for exploring Biarritz.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Single Room with Courtyard ViewA flat-screen TV, free Wi-Fi and a fan are provided in this room.
Double RoomA flat-screen TV, free Wi-Fi and a fan are provided in this room.
Triple Room with Courtyard ViewA flat-screen TV, free Wi-Fi and a fan are provided in this room.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a wardrobe, a safe deposit box, heating, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.
Family Suite with BalconyFeaturing free toiletries, this family room includes a private bathroom with a hairdryer. The family room features a wardrobe, a safe deposit box, heating, a flat-screen TV with cable channels, as well as sea views. The unit has 3 beds.
Guest Reviews
7.0
Good
Location
Located in the heart of Biarritz, Hôtel Les Alizés boasts an unparalleled location that has garnered praise for its convenience and charm. This hotel is ideally positioned just steps from the sea, providing easy access to both the beach and the bustling city center. Guests have highlighted its proximity to Petit Plage, the old port and a myriad of shops, cafes and restaurants. The central location ensures that everything is within walking distance, making it perfect for leisurely strolls along the ocean or exploring the city's vibrant tourist spots. Nestled in a lively street, the hotel's location is described as unbeatable, ideal for both relaxation and experiencing the dynamic atmosphere of Biarritz. With superb ocean views from certain rooms and balconies, coupled with a peaceful environment amidst the bustling city life, Hôtel Les Alizés offers an exceptional base for enjoying all that Biarritz has to offer.
Breakfast
Hôtel Les Alizés offers its guests a breakfast experience that is consistently praised for its quality and variety. Most reviews highlight the breakfast provided at the neighboring Hotel Marbella, which is often described as good, very good or even great. Guests appreciate the abundant and varied breakfast buffet, noting the availability of good options and the overall generous offerings.
While some reviews mention that the breakfast could be more substantial or offer more choices for its price, many find it to be a good value for money. A few describe the breakfast as simple but acceptable, while others specifically commend the inclusion of items like gâteau basque.
Overall, the breakfast at Hôtel Les Alizés, typically served next door, satisfies most guests with its variety and quality, although there are occasional remarks about its cost and the desire for more options. The breakfast experience complements the quiet rooms and prime location near the old port, making it a noteworthy aspect of a stay at this hotel.
Rooms
The rooms at Hôtel Les Alizés, while generally described as clean, vary greatly in terms of space and modernity. Guests appreciate that rooms are often well-maintained and aesthetically pleasant. Highlights include spaciousness in some rooms and well-kept, simple decor that contributes to a functional and comfortable stay. However, many reviews indicate that the size of the rooms can be a significant drawback with numerous mentions of small, cramped spaces.
The decor and facilities in several rooms are noted to be outdated with occasional issues such as broken fixtures, poor ventilation and a musty smell. Despite these concerns, the cleanness of rooms is frequently praised with thorough cleaning services being a recognized positive aspect.
Noise can be problematic, particularly due to the hotel's location and the dated soundproofing of some rooms. Guests also point out the inconvenience of tiny bathrooms and narrow showers with some specific complaints about mold and aging carpets.
Nevertheless, for those looking for modest accommodations, the rooms at Hôtel Les Alizés offer adequate comfort and basic amenities. The views from certain rooms, like those facing the sea and the presence of balconies in some instances, are notable perks that add to the overall experience. While the hotel could benefit from some renovations to enhance comfort and modernity, the level of cleanliness and the overall value for money remains reasonably adequate for a short stay.
Beds
At Hôtel Les Alizés, guests seem to have a largely positive experience with the accommodation's bedding. Many guests noted that the beds were comfortable, often describing them as clean and relaxing. The bedding quality frequently received high marks with several reviewers highlighting it as good, excellent or extremely good. Soft and decent bedding also appear to enhance the overall sleeping experience.
A few guests pointed out minor issues, such as beds being slightly firm or small for taller individuals. However, these concerns were outweighed by the general consensus of comfort. One should be aware that there were isolated reports of beds being uncomfortable or in need of an update and in rare cases, cleanliness issues were mentioned.
Overall, Hôtel Les Alizés seems to provide guests with a reliably comfortable bed setup, contributing to a restful and pleasant stay.
Cleanliness
Nestled in a prime location, Hôtel Les Alizés exhibits a duality in guest feedback about its cleanliness. Guests commonly highlight the commendable cleanliness of the rooms, describing them as clean, tidy and very comfortable. Immaculate and daily thorough cleaning efforts receive consistent praise, creating an impression of well-maintained spaces. The positive mentions of clean bedding and functional rooms contribute to a favorable perception of the hotel's upkeep.
However, issues regarding mold, humidity and musty odors in various rooms and bathrooms present notable concerns. Some guests have criticized the cleanliness of specific areas, bringing attention to dust, aging carpets and occasional presence of insects, which detracts from the overall experience. Moreover, observations of outdated furnishings and insufficient bathroom upkeep suggest room for improvement.
The contrasting nature of these reviews highlights the need for targeted enhancements in specific areas to align the hotel's standards uniformly. This likely indicates variability in room maintenance and cleanliness that the hotel management may need to address more consistently.
Staff
Visitors to Hôtel Les Alizés consistently highlight the positive interactions with the hotel's staff as a standout feature of their stay. Reviews consistently mention the friendliness, helpfulness and welcoming nature of the team. Guests often describe the staff as accommodating, resourceful and attentive with a specific nod to the senior manager for being particularly nice and helpful.
Reception services are often praised for their efficiency and warmth and terms like very friendly, professional and great team come up frequently. The hotel's customer service is regarded highly with many guests experiencing a very warm welcome and helpful assistance throughout their stay. Despite a few mentions of less pleasant interactions and occasional contradictory information, the overwhelming sentiment is that the staff's kindness and professional demeanor greatly enhance the guest experience at Hôtel Les Alizés.
Wi-Fi
Despite having several commendable aspects, Hôtel Les Alizés often receives feedback regarding its Wi-Fi service. Guests frequently report issues with the Wi-Fi not working or having a poor connection throughout their stay. There are also comments about the need to reset the Wi-Fi code daily, which can be inconvenient for extended stays. Although there are occasional mentions of good Wi-Fi, it seems that inconsistent and unreliable internet service is a recurring concern. Therefore, travelers who prioritize seamless connectivity might find the Wi-Fi situation at this hotel challenging.
Beach
Located mere steps away from the beautiful shores, Hôtel Les Alizés offers guests an enviable position close to several beaches and key landmarks in Biarritz. The hotel boasts an excellent location right next to the sea, making it an ideal choice for beach lovers. The pristine Port Vieux Beach is just a two-minute walk, providing easy and quick access for sunbathing or a leisurely stroll. For those seeking variety, other beaches are also within close proximity, ensuring that visitors have plenty of options to explore.
Guests have frequently highlighted the hotel's central location, which not only places them near the ocean but also in close reach of downtown Biarritz's shops and attractions, including the old port and the Virgin's Rock. The combination of being near lovely, large beaches and other points of interest makes Hôtel Les Alizés perfectly positioned for a memorable coastal getaway.
Family
Hôtel Les Alizés offers a mixed bag of amenities when it comes to activities for children and families. Positive reviews highlight the attractive balcony views available in the family suites and note that rooms are sufficiently spacious, accommodating configurations such as a couple with a young adult or two adults and a child comfortably. Despite these positives, several reviews caution that the hotel may not be ideal for larger family gatherings or extensive family-oriented activities. Overall, it appears to be a reasonable option for smaller family units seeking a straightforward accommodation with pleasant views.
No, Hôtel Les Alizés doesn't have any pool.
No, a spa isn't available at Hôtel Les Alizés.
Yes, Hôtel Les Alizés welcomes dogs.
No, parking facilities aren't available at Hôtel Les Alizés.