The Relais Cooden Beach and Spa

Bexhill 50.83283000, 0.42704000 , Cooden Beach, Cooden Sea Rd (Show on Map)
8.1
Very Good


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Summary of reviewsThe Relais Cooden Beach and Spa boasts a superb beachfront location with stunning sea views, making it an exceptional spot for seaside relaxation. Guests appreciate its convenience near the railway station and golf course, enhancing accessibility and attracting golf enthusiasts. Cleanliness and stylish decor are consistent highlights, underlined by modern amenities and well-maintained facilities. High-quality meals, particularly breakfast and dinner, receive commendations for their taste, variety and setting, though there are occasional service speed and consistency issues.

Rooms are praised for their cleanliness, comfortable beds and contemporary design with many offering lovely sea views. However, some guests have pointed out size discrepancies, noise issues and a lack of air conditioning in certain rooms. The presence of pet-friendly amenities like dog packs is a notable plus.

The hotel’s high standard of cleanliness extends to both public areas and rooms, reinforced by attentive and friendly staff who contribute positively to the overall guest experience. Despite minor issues in specific areas like the spa and corridors, the cleanliness remains exemplary.

The staff are consistently described as friendly, helpful and professional, enhancing the stay with their exceptional service, although isolated incidents of service inconsistency are noted in the restaurant.

Free WiFi is generally strong and reliable, though some variability in performance is reported. The hotel offers ample and convenient parking, including EV charging points, appreciated by many guests despite occasional functionality issues.

For families, The Relais Cooden Beach and Spa offers spacious rooms and various family-friendly amenities, earning high praise for its suitability as a family destination. Golf enthusiasts find the hotel's proximity to a local golf course ideal, making it a popular choice for golf holidays.

The beds are generally comfortable, contributing to a good night’s sleep, although personal preferences on firmness and pillow softness vary. The quality of bedding and attractive room decor add to the enjoyable stay experience.

The hotel’s amenities and service generally align well with its four-star rating, despite some criticisms regarding the closure of the pool and spa until 2023 and the absence of a gym.

In summary, The Relais Cooden Beach and Spa stands out for its breathtaking beachfront location, elegant and clean facilities, excellent dining experiences and high-quality service, making it a top choice for those seeking a serene beachside retreat.
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Luxury Hotel
An elegant seaside resort situated on a private beach with a spa featuring a vitality pool, infrared sauna, and aroma essence steam room. Offers coastal-inspired rooms and a restaurant with sea views.

Hotel near Golf Courses
This hotel is situated directly adjacent to the Cooden Beach Golf Club, providing immediate access to golfing facilities.

Hotel for Honeymoon
Nestled on a private beach with uninterrupted views of the English Channel, this hotel offers a dreamy beach-club ambiance and a serene spa. It is perfect for couples seeking relaxation and an unforgettable getaway, with elegant interiors and exquisite local cuisine.

Hotel with Spa
Features a beachfront location with a private stretch of sand. The spa includes an infra-red sauna, vitality pool, aroma essence steam room, spa lounge, foot spas, heated loungers, a relaxation suite, and a fitness suite.

Family Friendly Hotel
Located directly on the beach, this hotel offers convenient access to family-friendly seaside activities. The spa provides relaxation options for parents, while the beach ensures entertainment for children.

Romantic Hotel
Nestled on a private beach with uninterrupted views of the English Channel, The Relais offers a dreamy beach-club ambiance and intimate retreat. It's perfect for couples seeking relaxation with elegant interiors, luxurious rooms, exquisite local cuisine, and a serene spa.

Hotel with Parking
This hotel offers convenient on-site parking for guests. As a hotel (and not a vacation home or apartment), it's likely to have more comprehensive parking facilities and better service for parking-related needs.

EV charging stations  


Hotel with EV Charging Stations
This hotel offers both EV charging and a spa. It is located on Cooden Beach, providing a scenic coastal experience.

4-Star Hotel
This beachfront hotel offers stunning views and a spa with various therapies. Guests can enjoy direct access to the beach and exceptional service. The hotel's restaurant provides amazing food, and the atmosphere is relaxed.

Business Hotel

Accessible Hotel

Room Types
Single Room Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit has 1 bed.

Double Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit offers 1 bed.

King Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.

Family Room Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit has 2 beds.

King Room - Disability Access Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating.

King Room with Sea View Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle as well as sea views.

Superior Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Boasting a patio, this double room also features a seating area, a wardrobe and a flat-screen TV. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
The Relais Cooden Beach and Spa is highly praised for its exceptional location, consistently highlighted as situated right on the beach with stunning sea views. Guests appreciate the convenience of being next to the railway station, allowing easy access to nearby attractions and locales. The hotel's proximity to the golf course is noted as ideal for golf enthusiasts. Reviewers frequently mention the beautiful beach setting, which is perfect for long walks along the seafront and the terrace provides a picturesque spot for dining and relaxation.

The hotel itself is described as clean, stylish and well-maintained with modern amenities in the rooms. The combination of beachfront access and scenic views, particularly from the rooms and the restaurant’s terrace, is a significant draw. Excellent customer service from friendly and professional staff enhances the experience, as do the high-quality meals available at the hotel's restaurant.

The quiet, charming location offers a serene escape, making it an attractive choice for visitors seeking a tranquil beachside retreat. The ample parking space and the ease of finding the hotel are further convenient touches that guests appreciate. Overall, The Relais Cooden Beach and Spa stands out for its superb beachfront position, beautiful surroundings and high-quality service.

Breakfast
At The Relais Cooden Beach and Spa, guests can expect a breakfast experience that frequently garners praise. Descriptions like excellent, delicious and fantastic are commonly used to highlight the quality and variety of the breakfast offerings. Many appreciated the generous portions and the wide selection of breakfast items, including a choice of cooked dishes and pastries.

Notably, the breakfast service often includes thoughtful touches and the staff are noted to be accommodating and attentive. Diners particularly enjoyed the serene setting by the beach, making the meal even more delightful. The inclusion of breakfast in the room price added value for many guests.

However, there are varied experiences concerning the overall organization and service speed. On busy mornings, waits for tables and food can be longer and some found elements like buffet items not hot enough or fresh fruit not up to standard. There were mixed reviews on the efficiency and quality of service with some guests finding it uneven or chaotic at times.

Despite a few hiccups, the general sentiment indicates that breakfast at The Relais Cooden Beach and Spa is a noteworthy aspect of the stay with many guests enjoying both the food and the picturesque dining setting.

Dinner
Dining at The Relais Cooden Beach and Spa offers a largely commendable experience, particularly for dinner. The majority of guests praise the food as very good, excellent and even delicious with exceptional mentions for both their evening meals and breakfasts. The restaurant is frequently cited for its superb dining experience, thanks to excellent service and a talented chef whose dishes, notably the lobster, have earned glowing reviews.

Guests repeatedly highlight the quality and taste of the food, describing dinners as delectable and superb with some noting that meals are presented beautifully and served by friendly staff. Family lunches and desserts also received high marks, contributing to a positive overall impression of the hotel's dining options.

However, there are a few points of contention. Some guests found the dinner service disjointed and slow, experiencing long waits for food and mixed-up orders. The menu, while praised for its quality, is sometimes described as limited, which can become tiresome over an extended stay. A handful of reviews mentioned inconsistencies in food preparation and instances where the meals did not meet the expected standards.

Despite a few setbacks, the general consensus leans towards a positive dining experience with guests enjoying the flavorful and well-prepared meals in a welcoming environment.

Rooms
The rooms at The Relais Cooden Beach and Spa receive high marks for their cleanliness, contemporary decor and stylish design. Many guests appreciate the comfortable and modern accommodations with some rooms offering lovely sea views and balconies. The property itself is beautifully maintained with rooms reflecting a recent refurbishment that aligns well with a beach hut theme.

Guests frequently highlight the comfortable beds, modern bathrooms and bright, airy atmosphere in the rooms, which contribute to an overall pleasant stay. In terms of pet-friendly amenities, one notable mention is the thoughtful provision of a dog pack, bed and bowls for canine companions.

However, there are a few recurring criticisms. Some rooms are described as small and not meeting the expectations set by their photos or price tags. There are reports of noise from nearby train stations and wedding venues and a lack of air conditioning is noted, making some rooms uncomfortably warm.

Despite these drawbacks, the rooms are praised for being well-appointed, practical and recently renovated. They often provide everything needed for a comfortable stay, including good facilities and spacious bathrooms. While some guests find certain rooms a bit outdated or needing further upgrades, the majority agree that the standard of cleanliness is high.

In summary, while The Relais Cooden Beach and Spa offers stylish, comfortable and clean rooms with some boasting beautiful sea views and modern amenities, it is important to select rooms carefully to avoid issues such as noise, size discrepancies and lack of air conditioning.

Beds
The Relais Cooden Beach and Spa has garnered a range of feedback regarding its beds, mostly leaning positively. Guests generally praised the beds for being comfortable with mentions of super comfortable, very comfortable and comfy beds being recurrent throughout the reviews. The decor of the bedrooms also received positive remarks, along with the comfort of the pillows and the quality of the bedding. Memory foam mattresses and spotlessly clean linens added to the comfort experience for many guests.

Though the majority of the reviews highlight the comfort and quality, there were some mentions of individual preferences affecting the experience. Some guests found the beds too soft or too hard for their liking and there were occasional remarks about squeaky beds and hard pillows, which impacted the overall sleep quality for a few.

The spaciousness of certain rooms with large beds and the presence of stylish decor combined with pleasant sea views made the stay even more enjoyable for many. However, inconsistent bed sizes and the firmness of mattresses varied, which could be a point of consideration for future guests.

In summary, while the comfort of the beds at The Relais Cooden Beach and Spa is generally well-regarded, personal preferences regarding mattress firmness and pillow softness may affect individual experiences. The quality of the bedding and the pleasant room settings often enhanced guest satisfaction.

Cleanliness
The Relais Cooden Beach and Spa consistently impresses with its high standards of cleanliness and comfort. Guests frequently highlight the hotel's meticulous upkeep, noting that both public areas and individual rooms are consistently spotless, modern and stylish. The décor is often praised as new and appealing, adding to the overall welcoming feel of the property. Many reviews mention clean, comfortable and well-presented rooms, where cleanliness is maintained to an exemplary level. Friendly and attentive staff further enhance the delightful stay experience.

However, while the majority of the hotel maintains its super clean reputation, some specific areas like the spa, pool and corridors need more consistent attention. Despite minor issues, the hotel’s beautiful location and the overall high standard of cleanliness and maintenance make it a favorite for many travelers.

Staff
The staff of The Relais Cooden Beach and Spa hotel is praised for their friendliness, helpfulness and attentiveness. Guests frequently highlight the professionalism and accommodating nature of the employees across various departments. The wait staff, particularly in the restaurant and bar areas, receive commendations for their excellent service, although some inconsistency in service and punctuality is noted. The cleaning team is appreciated for maintaining a clean and tidy environment, contributing to the overall pleasant stay. Reception staff are described as welcoming and knowledgeable, even though there are occasional reports of unavailability at check-in and infrequent responsiveness to phone calls. Despite a few mixed experiences with service in the restaurant, guests consistently underline the exceptional effort of the staff in making their stays enjoyable and comfortable.

Wi-Fi
The Relais Cooden Beach and Spa offers free WiFi to its guests, which is generally strong and consistent. While some guests enjoyed reliable access, others experienced occasional dropouts. Free WiFi is readily available, although it may not always be accessible in every room with some guests noting better connectivity in the reception area. Overall, the WiFi service meets basic needs, but there may be variability in performance depending on the device or location within the hotel.

Parking
The Relais Cooden Beach and Spa offers a generally positive parking experience for its guests. Many reviews highlight the availability of sufficient parking, including dedicated spaces and EV charging options, making it convenient for those arriving by car. The carpark at the back is now accessible and considered secure, adding to the sense of security for visitors. Guests appreciate the free car parking provided, noting its convenience and good condition. Although parking can be busy at times, there is usually always space available. Some reviews mention that despite the car park being small or that parking wasn't always easy, the overall sentiment towards parking remains favorable with guests consistently finding good and plenty of spaces.

EV charging stations
The Relais Cooden Beach and Spa offers two free electric vehicle charging points, a feature that has been well-received by guests as a significant bonus. Though there have been occasional reports of the EV charging points not being functional, the availability of this service is generally appreciated. Guests often highlight the performance and ambiance of this establishment, noting that it excels among 4-star hotels. The presence of EV chargers adds to the overall positive experience, especially for those traveling with electric cars. The hotel's commitment to providing EV charging options aligns well with its high standards, making it a preferred choice for eco-conscious travelers.

Family
The Relais Cooden Beach and Spa offers an impressive array of amenities that cater specifically to families, making it an ideal destination for a family holiday. The hotel features a variety of spacious family rooms, including Family Room 205, which has received particularly high praise for its size and comfort. Guests have noted the family-friendly environment with several indoor family functions available and excellent options for family dining, such as a highly recommended family lunch. Despite some noise concerns from neighboring family rooms and occasional sleep disruptions for children, the overall experience is positive. The hotel's family suites are considered among the best in the UK, making it a top choice for a family break. Whether celebrating special occasions or enjoying a family vacation, The Relais Cooden Beach and Spa ensures an enjoyable stay for both children and their parents.

Golf
The Relais Cooden Beach and Spa offers an excellent location for golf enthusiasts with a golf course situated conveniently nearby. Guests often enjoy the proximity, making it ideal for those looking to stay and play golf. Many have chosen the hotel for their golf holidays due to its closeness to the golf club and it's frequently mentioned for overnight stays before or after a round of golf. Whether traveling as a golfing group or individually, the accessible location of the golf course enhances the overall experience. The ease of access and favorable conditions make it a popular choice among golfers who visit the area.

4 Star
The Relais Cooden Beach and Spa offers an overall great experience with lovely updates throughout the property. Guests have praised the exceptional quality of bedding, linen and towels, creating a comfortable and homely feel. The hotel upholds a high standard, which many guests feel aligns with its four-star rating.

Cleanliness and comfort, especially regarding the beds, have been frequently highlighted. Furthermore, the staff's service is described as very good to excellent, contributing significantly to a pleasant stay.

However, some reviews point out inconsistencies with the four-star rating, mentioning the closure of the pool and spa until 2023 and the absence of a gym, which they believe should be standard for a hotel of this caliber. While the general consensus affirms the hotel's beautiful and nice atmosphere, there are contrasting opinions about whether it truly meets four-star expectations with a few guests suggesting that it feels more like a three-star establishment striving to achieve five-star status.

Business
The Relais Cooden Beach and Spa has proven to be an excellent choice for business travelers and events. The hotel is deemed ideal for business trips and meetings with facilities that cater to business events and gatherings. The staff's attentiveness adds to the professionalism expected in a business setting. It serves as a great venue for holding business meetings and is frequently used as a base for such purposes, signifying its suitability and convenience. Single room accommodations are available, making it accommodating for solo business travelers. Overall, it is well-regarded as a prime location for business engagements.

Accessible
The Relais Cooden Beach offers a mixed experience for guests with disabilities. Notably, wheelchair accessibility is a prominent feature with numerous mentions indicating that the accommodation is designed to be accessible to all. This includes specific rooms that are wheelchair accessible, ensuring that guests with mobility challenges can navigate with relative ease.

However, several aspects require improvement. The absence of lifts is a recurring issue, making it challenging for those using wheelchairs, prams or those with mobility issues. This problem is especially pronounced for rooms on higher floors. Additionally, some reviews pointed out the lack of grab rails in the bathrooms, which can complicate the use of showers and baths for guests with limited mobility.

Parking for disabled guests is limited with only three designated spaces available, which might be insufficient during peak times. Despite these shortcomings, some guests found the hotel adequately accessible and expressed a willingness to return. The hotel presents a decent option for disabled travelers but could benefit from further enhancements to fully meet accessibility needs.

Honeymoon
The Relais Cooden Beach and Spa stands out as an idyllic destination for honeymooners. With multiple mentions of its suitability for romantic getaways, this hotel has established itself as a premier choice for newlyweds. The focus on creating an intimate and memorable experience makes it a highly recommended option for couples seeking a special place to celebrate their union. The consistency in praise highlights its strong reputation as an ideal honeymoon destination.

Romantic
The Relais Cooden Beach and Spa is the quintessential destination for a romantic getaway, offering an ideal location for couples seeking a serene and intimate retreat. Guests have lauded the hotel for its romantic atmosphere, making it perfect for honeymoons or a couples weekend. The quiet environment adds to the charm, providing an excellent setting for a romantic dinner or a relaxed evening on the terrace. Many expressed their enjoyment of the stay, highlighting the overall romantic ambiance combined with very good food, despite a minor wait time for meals. The Relais Cooden Beach and Spa promises a thoroughly romantic experience for visitors.


No, The Relais Cooden Beach and Spa doesn't have any pool.

Yes, a spa is available at The Relais Cooden Beach and Spa.

No, The Relais Cooden Beach and Spa doesn't allow dogs.

Yes, parking facilities are available at The Relais Cooden Beach and Spa.

No, The Relais Cooden Beach and Spa doesn't have a gym.

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