The Beverly Hills Hotel - Dorchester Collection
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Summary of reviewsThe Beverly Hills Hotel - Dorchester Collection is a luxurious hotel with exceptional staff who provide top-notch customer service. Guests felt like royalty and were impressed by the professionalism and friendliness of the staff. Andy, in particular, was praised for his personable and helpful demeanor. Although there were some complaints about the concierge and towel boys, the staff at the Polo Lounge were described as fabulous. Overall, the hotel provided an exceptional and sharp experience with senior management working diligently to ensure guests had a positive stay.
Categories
Luxury Hotel
An enduring icon since 1912, this Forbes Five-Star and Michelin Three-Key hotel offers private bungalows, gorgeous tropical gardens, and a retro-style pool. It is a place to see and be seen, with in-house fine dining and a buzzing Polo Lounge.
Historic Hotel
Known as the 'Pink Palace,' this hotel has been a glamorous retreat for Hollywood elite since 1912. Its iconic design, lush gardens, and discreet service have made it a legendary destination.
Hotel for Honeymoon
Synonymous with Hollywood glamour, this hotel provides an unparalleled romantic setting with its iconic design, luxurious amenities, and impeccable service. Its secluded bungalows and lush gardens offer privacy and exclusivity for honeymooners.
Hotel with Spa
The spa offers a tranquil retreat with experienced therapists. It features a chic nail salon, his-and-hers locker and steam rooms, and seven treatment rooms, including a couples-friendly private Enclave Suite. The spa has been temporarily relocated to Bungalow 12C.
Dog Friendly Hotel
This iconic hotel treats furry friends with stellar service. While specific pet amenities aren't detailed in the provided context, its reputation suggests high-end services and accommodations for pets.
Romantic Hotel
Known for being highly rated by couples, this hotel provides an iconic and luxurious experience. Its elegant ambiance and exceptional service create a romantic and unforgettable stay.
Hotel with Swimming Pool
The Beverly Hills Hotel features one of the most famous pools in Los Angeles. Since 1938, it debuted The Sand and Pool Club, designed to feel like a true beach. Today, the pool area has 11 private cabanas, each named after a popular L.A. area.
Heated Pool Outdoor Pool
Hotel with Parking
Valet parking and an on-site car park are available. The hotel also provides an electric vehicle charging station.
EV charging stations
5-Star Hotel
This hotel offers a legendary Hollywood experience with its iconic design, luxurious bungalows, and exceptional service. Its renowned Polo Lounge and lush gardens provide an exclusive and timeless ambiance.
Hotel with Outdoor Pool
This iconic hotel features an outdoor pool with unique amenities like underwater music, complimentary refreshments including frozen peanut butter cups and mojito pops, Evian mist, and sunglass cleaning. Full-service poolside dining is available from the Cabana Café, and luxury cabanas can be reserved.
Hotel with EV Charging Stations
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
The Beverly Hills Hotel - Dorchester Collection boasts an exceptional staff who are both professional and friendly. Guests stated they felt like royalty, receiving the best customer service they've experienced. Andy, the guy with the French accent, was particularly personable and helpful. The majority of the staff were welcoming, providing above and beyond exceptional service, including a friendly welcome upon check-in. Although there were some complaints about a useless concierge and snobby towel boys, the staff at the Polo Lounge were described as fabulous. Overall, the hotel and its wonderful and friendly staff provided an exceptional and sharp experience. While there were some minor issues, senior management diligently worked to ensure guests had a positive experience.
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Staff
Yes, The Beverly Hills Hotel - Dorchester Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at The Beverly Hills Hotel - Dorchester Collection.
Yes, The Beverly Hills Hotel - Dorchester Collection welcomes dogs.
Yes, parking facilities are available at The Beverly Hills Hotel - Dorchester Collection.
Yes, The Beverly Hills Hotel - Dorchester Collection has a gym.
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