Royal Oak Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Royal Oak Hotel in Betws-y-Coed is widely appreciated for its prime location at the heart of Snowdonia National Park. Guests commend its proximity to shops, restaurants, hiking trails and attractions like Zip World. The views of the river Llugwy and the picturesque village setting enhance its appeal. The hotel's historic charm, warm atmosphere, convenient parking and accessibility to both scenic walks and adventurous hikes make it a top choice for travelers to North Wales.
The breakfast at the Royal Oak Hotel is another standout feature, earning high praise for its variety, quality and attentive service. Guests enjoy hearty Welsh and vegetarian options, freshly cooked meals and efficient staff. Though some mention occasional quality issues or limited continental options, the overall sentiment is positive with many considering the breakfast excellent and first-class.
Dinner at the hotel also garners favorable reviews, particularly for the superb and beautifully presented food at The Grill restaurant, though experiences at The Stables are also highlighted for their exceptional menu. Guests appreciate the friendly service and generous portions, though some note occasional lapses in quality and variety, as well as concerns about the prices. Overall, the dining experience is considered enjoyable and satisfying.
Rooms at the Royal Oak Hotel receive mixed feedback. Many guests find them clean, comfortable and well-furnished, enjoying features like four-poster beds and roll-top baths. However, some rooms are noted to be outdated, too hot or noisy with occasional issues in cleanliness and maintenance. Despite this, the overall comfort and charm of the accommodations are frequently highlighted, especially when combined with the friendly and helpful staff.
Cleanliness is generally praised with many finding the hotel to be well-maintained and spotless. However, some guests report issues with dust, cobwebs and maintenance, particularly in bathrooms. Despite these concerns, the majority of guests feel satisfied with the standard of cleanliness.
The staff at the Royal Oak Hotel receive overwhelming positive feedback for their friendliness, professionalism and dedication. Guests feel welcomed and valued, often highlighting the exemplary service and attentiveness, particularly from the reception team. This high level of personal care significantly enhances the guest experience.
Free Wi-Fi is available throughout the hotel, though experiences vary with some guests finding it reliable and others encountering connectivity issues. The hotel’s family-friendly environment and services are well-regarded with facilities catering to children and a welcoming atmosphere for family stays. Golf enthusiasts also find it ideal due to the nearby golf course and the hotel's amenities.
The beds are generally described as comfortable and providing a good night’s rest, although some guests mention discomfort from hard or lumpy mattresses and pillows. Overall, the spacious and comfy beds contribute positively to the stay.
Despite being a three-star hotel, many guests feel that the Royal Oak Hotel exceeds expectations, often comparing the service and quality to four-star establishments. While some areas need improvement, the overall consensus is that the hotel offers excellent value and a more luxurious experience than its rating suggests.
In summary, the Royal Oak Hotel is highly recommended for its excellent location, charming ambiance, delightful breakfast and top-notch service, making it a great choice for visitors to North Wales seeking both comfort and convenience.
Categories
The breakfast at the Royal Oak Hotel is another standout feature, earning high praise for its variety, quality and attentive service. Guests enjoy hearty Welsh and vegetarian options, freshly cooked meals and efficient staff. Though some mention occasional quality issues or limited continental options, the overall sentiment is positive with many considering the breakfast excellent and first-class.
Dinner at the hotel also garners favorable reviews, particularly for the superb and beautifully presented food at The Grill restaurant, though experiences at The Stables are also highlighted for their exceptional menu. Guests appreciate the friendly service and generous portions, though some note occasional lapses in quality and variety, as well as concerns about the prices. Overall, the dining experience is considered enjoyable and satisfying.
Rooms at the Royal Oak Hotel receive mixed feedback. Many guests find them clean, comfortable and well-furnished, enjoying features like four-poster beds and roll-top baths. However, some rooms are noted to be outdated, too hot or noisy with occasional issues in cleanliness and maintenance. Despite this, the overall comfort and charm of the accommodations are frequently highlighted, especially when combined with the friendly and helpful staff.
Cleanliness is generally praised with many finding the hotel to be well-maintained and spotless. However, some guests report issues with dust, cobwebs and maintenance, particularly in bathrooms. Despite these concerns, the majority of guests feel satisfied with the standard of cleanliness.
The staff at the Royal Oak Hotel receive overwhelming positive feedback for their friendliness, professionalism and dedication. Guests feel welcomed and valued, often highlighting the exemplary service and attentiveness, particularly from the reception team. This high level of personal care significantly enhances the guest experience.
Free Wi-Fi is available throughout the hotel, though experiences vary with some guests finding it reliable and others encountering connectivity issues. The hotel’s family-friendly environment and services are well-regarded with facilities catering to children and a welcoming atmosphere for family stays. Golf enthusiasts also find it ideal due to the nearby golf course and the hotel's amenities.
The beds are generally described as comfortable and providing a good night’s rest, although some guests mention discomfort from hard or lumpy mattresses and pillows. Overall, the spacious and comfy beds contribute positively to the stay.
Despite being a three-star hotel, many guests feel that the Royal Oak Hotel exceeds expectations, often comparing the service and quality to four-star establishments. While some areas need improvement, the overall consensus is that the hotel offers excellent value and a more luxurious experience than its rating suggests.
In summary, the Royal Oak Hotel is highly recommended for its excellent location, charming ambiance, delightful breakfast and top-notch service, making it a great choice for visitors to North Wales seeking both comfort and convenience.
Business Hotel
The Royal Oak Hotel is a great place for functions, from a wedding venue, to a business conference. It provides modern facilities in a central location with free Wi-Fi throughout and flat screen TVs with Freeview channels in all rooms.
Hotel with EV Charging Stations
This hotel offers electric vehicle chargers on site. Information indicates the presence of three EV chargers, available on the BP Pulse network.
4-Star Hotel
This 4-star hotel is a former Victorian coaching inn surrounded by the mountains of Snowdonia National Park. It offers traditional rooms, free parking, and is located along the historic A5 route. The hotel has friendly staff, clean rooms and excellent service.
Hotel near Golf Courses
Family Friendly Hotel
Accessible Hotel
Guest Reviews
The Royal Oak Hotel enjoys a prime location, right in the heart of Betws-y-Coed, making it an ideal base for exploring both the village and the surrounding Snowdonia National Park. Guests repeatedly praise its central positioning with many highlighting its proximity to shops, restaurants, hiking trails and key attractions like Zip World. The stunning views of the river Llugwy and the beautiful setting within a picturesque village add to the hotel's charm.
Besides its excellent location, many reviews commend the hotel for its comfortable and spacious rooms, friendly and helpful staff and convenient parking options. Whether one is looking to indulge in scenic walks, access local amenities easily or embark on adventurous hikes, the hotel's position offers easy access to it all. Its beautiful historic building and warm, welcoming atmosphere further enhance the overall experience, making it a top choice for travelers to North Wales.
The breakfast experience at the Royal Oak Hotel receives widespread praise from guests, highlighting the friendly and attentive staff who often provide efficient service. The quality of the food consistently garners accolades, described as excellent, delicious and freshly cooked. Many guests appreciated the extensive selection and variety available, including hearty Welsh and vegetarian options, which contributed to a satisfying and filling start to their day.
Guests noted the good value for money and the excellent quality of produce used. The breakfast options ranged from hot cooked meals to continental choices with the latter receiving mixed reviews due to limited offerings on occasion. Despite some remarks about the occasional undercooked bacon or less impressive sausage, the overall consensus is positive. The hotel's initiative of providing discount vouchers for local shops also added a thoughtful touch to the dining experience.
However, a few guests expressed concerns about the breakfast being overpriced, especially given its occasional lack of variety or quality issues on specific items. There were isolated incidents of disappointment during stays coinciding with power cuts, which affected the breakfast service.
Despite these minor setbacks, the consensus remains that the Royal Oak Hotel's breakfast is a standout feature, often described as first class, amazing and a significant part of their stay.
The Royal Oak Hotel offers a diverse dining experience with notable highlights and some areas for improvement. Guests frequently praise the delicious and beautifully presented food served at The Grill restaurant, often describing it as amazing, superb and of a very high standard. The restaurant boasts a good range of dining options and efficient, friendly service, which many guests appreciated.
The Stables restaurant also receives commendations for its exceptional and lovely food, which is considered good value. The hotel's evening meals are often highlighted as excellent with generous portions and a variety of well-cooked dishes, including standout items like lamb and duck breast.
However, some guests reported a mixed experience with the food quality, mentioning instances where it was served cold, underwhelming, or lacking in seasoning. There were also occasional comments about the food being expensive and the evening meals falling short of expectations compared to other nearby dining options. Vegetarians and vegans noted limited choices and a few guests felt that the overall dining experience could be enhanced with more variety and better quality.
Despite these criticisms, the general consensus leans towards positive with many visitors enjoying their meals at the Royal Oak Hotel's restaurants. The combination of tasty food, pleasant atmosphere and attentive service makes it a favored spot for many, whether they're indulging in an evening meal after a day of activities or enjoying a relaxed dining experience.
The Royal Oak Hotel offers a mix of experiences with its rooms, presenting both commendable and less favorable aspects. On the positive side, many guests found the rooms to be clean, comfortable and spacious with some even describing them as beautifully decorated and well furnished. The hotel boasts lovely traditional features, spacious rooms with high ceilings and offers amenities such as free parking and WiFi. The four-poster beds, roll-top baths and gorgeous views were particularly appreciated by guests. Additionally, the staff received praise for their helpfulness and friendliness, contributing to a relaxing stay.
However, some rooms were noted to be outdated and in need of renovation with issues such as flickering lights, worn furniture and perished sealants around baths. Temperature control seemed problematic with numerous mentions of rooms being too hot, even with windows open and portable fans provided. Noise from outside and other rooms was also a recurring issue. Some guests experienced subpar cleanliness with specific mentions of dust, cobwebs and mold in bathrooms.
Overall, while the Royal Oak Hotel has its charms and comfortable accommodations, it appears there is a need for upgrades and better maintenance to enhance the guest experience fully.
Travelers to the Royal Oak Hotel often praise the comfort and cleanliness of the beds. Many guests found the beds to be "very comfortable" and "comfy," noting that the mattresses contributed to a good night's rest. The size of the beds, from double to king-sized, was also frequently appreciated with comments about "huge," "big," and "enormous" beds being common. The bedding was described as "comfy and clean," with "winter duvets" adding to the cozy feel.
However, experiences were mixed. Some guests encountered issues with the beds being "too hard" or "lumpy," which led to discomfort and poor sleep. There were also remarks about the pillows being "too hard" or leading to neck aches. Additionally, a few beds were noted to be "squeaky" or "creaky," which could disrupt sleep.
Despite these occasional drawbacks, the overall sentiment leaned towards positive bed experiences, particularly highlighting the "comfortable mattresses" and "comfy rooms." The highlight for many was the combination of spacious beds and clean bedding, which contributed significantly to the guests' comfort during their stay.
The Royal Oak Hotel receives mixed reviews regarding its cleanliness, though overall impressions lean positively. Many guests found the rooms and public areas to be clean with numerous mentions of the hotel being spotless, exceptionally clean and well-maintained. Positive remarks highlighted beautifully decorated and comfortable rooms, which were frequently described as clean and tidy. Several reviews even praised the immaculate condition of the rooms and the attentiveness of the cleaning staff.
However, there were noteworthy criticisms. Some guests mentioned issues such as dusty surfaces, cobwebs and insufficient cleaning in certain areas. The bathrooms, in particular, received some complaints, including creaky doors, mould, outdated grout and flickering lights. Maintenance appeared to be an area needing attention with a few reviews mentioning subpar upkeep, particularly in bathrooms and room ventilation.
Notably, some guests experienced lapses in daily housekeeping, occasional litter in the corridors and instances where cups for tea or coffee were not clean. Despite these issues, the majority of guests seemed satisfied with the cleanliness, often finding their rooms comfortable and pleasant. Overall, while there are areas in need of improvement, the Royal Oak Hotel generally offers a clean and welcoming stay.
At the Royal Oak Hotel, the guest experience is evidently shaped by an exceptionally dedicated and friendly staff. Overwhelming feedback underscores the team’s commitment to going above and beyond for guests, ensuring a memorable and comfortable stay. The staff's friendliness and professional attitude are consistently highlighted, making visitors feel welcomed and valued. Many noted the staff's attentiveness and efficiency with some specifically mentioning the helpfulness of the reception team, particularly Jenny, who left a positive impression.
Guests repeatedly praised the staff's knowledge of the local area, which added an extra layer of convenience for travelers unfamiliar with their surroundings. It’s clear that the hospitality team is well-organized and maintains high standards, instilling confidence and ease among guests. Challenges such as noise insulation were occasionally mentioned, but the staff’s willingness to listen and address issues helped mitigate potential discomforts.
A sense of genuine care and a warm, personalized approach are recurring themes in the feedback. From the reception to housekeeping, every staff member is noted for their politeness, professional demeanor and readiness to assist. Breakfast service and restaurant staff also receive accolades for their attentiveness and efficient service.
Overall, it’s the unwavering friendliness, helpfulness and exemplary customer service that stand out in reviews, painting a picture of a hotel where staff interaction significantly enhances the guest experience. This consistency in positive staff engagement makes the Royal Oak Hotel a recommended stay for those valuing excellent service and personal touch.
The Royal Oak Hotel offers free Wi-Fi and parking, which is certainly a convenient perk for guests. The Wi-Fi works perfectly in the rooms for some, allowing seamless streaming on services like Netflix. However, there are mixed experiences with the Wi-Fi quality. While some guests found it satisfactory or good, others faced issues with poor, weak and inconsistent connection, especially in the common areas. There were also mentions of slow internet speed and challenges with Wi-Fi passwords. Overall, while the hotel provides Wi-Fi access throughout the property, its reliability and speed appear to vary significantly.
The Royal Oak Hotel is recognized for its warm hospitality towards families, creating a welcoming environment with services tailored for guests of all ages. Various reviews highlight that the hotel is family-friendly and provides amenable facilities and services for children. The children's menu is a notable feature, ensuring mealtime is convenient and enjoyable for younger guests. Many families find the hotel perfect for their stay, citing it as a lovely and great option for family vacations. The hotel's commitment to family-friendly accommodations is evident, though some feedback points out a shortage of family rooms. Despite some minor issues like cobwebs, the overall impression is positive, making it a recommended destination for family getaways and lunch meetings. The legacy of the hotel, being in the same family for three generations, adds a touch of tradition and trust to its appeal.
The Royal Oak Hotel stands out as an ideal destination for golf enthusiasts. With a golf course conveniently located nearby, the hotel is perfectly suited for those looking to integrate a golfing experience into their stay. Guests have highlighted its suitability for golfers, making it an excellent choice for golf trips and holidays. Whether planning a short golfing getaway or an extended holiday centered around the sport, visitors consistently find the hotel to be wonderful for their needs. The integration of accessibility to the golf course and the hotel’s amenities ensures a seamless and enjoyable experience for all golf lovers.
Despite its three-star ranking, the Royal Oak Hotel often surprises guests with service and quality that competes with higher-rated establishments. Many reviewers noted that the hotel provided service better than what they'd expect from a typical three-star—comparable, in fact, to that of four-star hotels. Guests frequently mentioned that the facilities and services exceeded their moderate expectations. Phrases such as 'definitely more than a three star' and 'deserves more than a three star' highlighted the standout service and overall experience.
However, there were some remarks on areas needing improvement. Housekeeping services were often criticized and the rooms, described as dated and needing updates, did not always meet the quality anticipated. Some basics like irons in the rooms were missing and the atmosphere was occasionally noted as impersonal.
While some found it a great value, others felt it was pricey for a three-star hotel and expressed disappointment in the cost relative to the amenities offered. Nevertheless, the overwhelming sentiment was that the Royal Oak Hotel provides a service experience well beyond its three-star label, often akin to that of many four-stars.
The Royal Oak Hotel offers an ideal location with plenty of parking spaces and is perfectly placed for exploring local activities and attractions. Guests can enjoy the convenience of being within walking distance to shops, bars, takeaways and various points of interest. The hotel boasts a central position, making access to amenities and surrounding highlights simple and straightforward.
For guests with disabilities, the hotel largely provides good accessibility features. There is accessible parking and a properly styled entrance suitable for wheelchair users. Adapted rooms are available for those in need and the receptionist has been noted for being extremely helpful and understanding regarding accessibility challenges.
However, there are some limitations to consider. The hotel lacks a lift, which has been a noted issue for some guests, though for others this did not pose a problem. Additionally, there have been specific mentions of difficulties with access to the bath and shower, as well as operating the shower lever.
Overall, while the hotel ensures a clean and generally accessible environment with a very convenient location, some accessibility aspects could see improvement to better cater to all guests' needs.
Location Show Map
Location
Besides its excellent location, many reviews commend the hotel for its comfortable and spacious rooms, friendly and helpful staff and convenient parking options. Whether one is looking to indulge in scenic walks, access local amenities easily or embark on adventurous hikes, the hotel's position offers easy access to it all. Its beautiful historic building and warm, welcoming atmosphere further enhance the overall experience, making it a top choice for travelers to North Wales.
Breakfast
Guests noted the good value for money and the excellent quality of produce used. The breakfast options ranged from hot cooked meals to continental choices with the latter receiving mixed reviews due to limited offerings on occasion. Despite some remarks about the occasional undercooked bacon or less impressive sausage, the overall consensus is positive. The hotel's initiative of providing discount vouchers for local shops also added a thoughtful touch to the dining experience.
However, a few guests expressed concerns about the breakfast being overpriced, especially given its occasional lack of variety or quality issues on specific items. There were isolated incidents of disappointment during stays coinciding with power cuts, which affected the breakfast service.
Despite these minor setbacks, the consensus remains that the Royal Oak Hotel's breakfast is a standout feature, often described as first class, amazing and a significant part of their stay.
Dinner
The Stables restaurant also receives commendations for its exceptional and lovely food, which is considered good value. The hotel's evening meals are often highlighted as excellent with generous portions and a variety of well-cooked dishes, including standout items like lamb and duck breast.
However, some guests reported a mixed experience with the food quality, mentioning instances where it was served cold, underwhelming, or lacking in seasoning. There were also occasional comments about the food being expensive and the evening meals falling short of expectations compared to other nearby dining options. Vegetarians and vegans noted limited choices and a few guests felt that the overall dining experience could be enhanced with more variety and better quality.
Despite these criticisms, the general consensus leans towards positive with many visitors enjoying their meals at the Royal Oak Hotel's restaurants. The combination of tasty food, pleasant atmosphere and attentive service makes it a favored spot for many, whether they're indulging in an evening meal after a day of activities or enjoying a relaxed dining experience.
Rooms
However, some rooms were noted to be outdated and in need of renovation with issues such as flickering lights, worn furniture and perished sealants around baths. Temperature control seemed problematic with numerous mentions of rooms being too hot, even with windows open and portable fans provided. Noise from outside and other rooms was also a recurring issue. Some guests experienced subpar cleanliness with specific mentions of dust, cobwebs and mold in bathrooms.
Overall, while the Royal Oak Hotel has its charms and comfortable accommodations, it appears there is a need for upgrades and better maintenance to enhance the guest experience fully.
Beds
However, experiences were mixed. Some guests encountered issues with the beds being "too hard" or "lumpy," which led to discomfort and poor sleep. There were also remarks about the pillows being "too hard" or leading to neck aches. Additionally, a few beds were noted to be "squeaky" or "creaky," which could disrupt sleep.
Despite these occasional drawbacks, the overall sentiment leaned towards positive bed experiences, particularly highlighting the "comfortable mattresses" and "comfy rooms." The highlight for many was the combination of spacious beds and clean bedding, which contributed significantly to the guests' comfort during their stay.
Cleanliness
However, there were noteworthy criticisms. Some guests mentioned issues such as dusty surfaces, cobwebs and insufficient cleaning in certain areas. The bathrooms, in particular, received some complaints, including creaky doors, mould, outdated grout and flickering lights. Maintenance appeared to be an area needing attention with a few reviews mentioning subpar upkeep, particularly in bathrooms and room ventilation.
Notably, some guests experienced lapses in daily housekeeping, occasional litter in the corridors and instances where cups for tea or coffee were not clean. Despite these issues, the majority of guests seemed satisfied with the cleanliness, often finding their rooms comfortable and pleasant. Overall, while there are areas in need of improvement, the Royal Oak Hotel generally offers a clean and welcoming stay.
Staff
Guests repeatedly praised the staff's knowledge of the local area, which added an extra layer of convenience for travelers unfamiliar with their surroundings. It’s clear that the hospitality team is well-organized and maintains high standards, instilling confidence and ease among guests. Challenges such as noise insulation were occasionally mentioned, but the staff’s willingness to listen and address issues helped mitigate potential discomforts.
A sense of genuine care and a warm, personalized approach are recurring themes in the feedback. From the reception to housekeeping, every staff member is noted for their politeness, professional demeanor and readiness to assist. Breakfast service and restaurant staff also receive accolades for their attentiveness and efficient service.
Overall, it’s the unwavering friendliness, helpfulness and exemplary customer service that stand out in reviews, painting a picture of a hotel where staff interaction significantly enhances the guest experience. This consistency in positive staff engagement makes the Royal Oak Hotel a recommended stay for those valuing excellent service and personal touch.
Wi-Fi
Family
Golf
3 Star
However, there were some remarks on areas needing improvement. Housekeeping services were often criticized and the rooms, described as dated and needing updates, did not always meet the quality anticipated. Some basics like irons in the rooms were missing and the atmosphere was occasionally noted as impersonal.
While some found it a great value, others felt it was pricey for a three-star hotel and expressed disappointment in the cost relative to the amenities offered. Nevertheless, the overwhelming sentiment was that the Royal Oak Hotel provides a service experience well beyond its three-star label, often akin to that of many four-stars.
Accessible
For guests with disabilities, the hotel largely provides good accessibility features. There is accessible parking and a properly styled entrance suitable for wheelchair users. Adapted rooms are available for those in need and the receptionist has been noted for being extremely helpful and understanding regarding accessibility challenges.
However, there are some limitations to consider. The hotel lacks a lift, which has been a noted issue for some guests, though for others this did not pose a problem. Additionally, there have been specific mentions of difficulties with access to the bath and shower, as well as operating the shower lever.
Overall, while the hotel ensures a clean and generally accessible environment with a very convenient location, some accessibility aspects could see improvement to better cater to all guests' needs.
No, Royal Oak Hotel doesn't have any pool.
No, a spa isn't available at Royal Oak Hotel.
No, Royal Oak Hotel doesn't allow dogs.
No, parking facilities aren't available at Royal Oak Hotel.
No, Royal Oak Hotel doesn't have a gym.
Location Show Map
More Options
