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Summary of reviewsMercure Besancon Parc Micaud - Hotel & Bar enjoys a prime location along the picturesque Doubs River, facing Micaud Park and within easy reach of Besançon’s historic center. Guests appreciate the tranquil setting immersed in lush greenery, yet conveniently close to shops, restaurants and cultural sites. The hotel offers ample private parking, further enhancing its convenience for travelers.
The breakfast at Mercure Besancon Parc Micaud receives high praise for its variety, quality and plentiful offerings. Guests enjoy a rich selection of both sweet and savory items in a pleasant ambiance, supported by friendly staff. Despite some minor complaints about expense and outdated facilities, the overall breakfast experience is lauded as excellent.
The dining experience is more varied with guests frequently complimenting the food quality but often finding the restaurant closed, especially on weekends. This leads many to rely on room service, which, while good, lacks the ambiance of restaurant dining. The limited bar selection and occasional construction work adding to the inconvenience are noted drawbacks.
Room reviews are mixed; they are praised for being spacious, comfortable and quiet with effective soundproofing and cleanliness. However, many guests highlight the rooms’ outdated decor and worn furniture, indicating a need for modernization. Issues such as old air conditioning units and visible wear and tear detract from the experience.
Cleanliness outcomes are similarly varied with guests appreciating the overall neatness and cleanliness of rooms and bathrooms but also pointing out lapses such as dirty carpets and dusty areas. Maintenance issues like mold and stained fixtures further underscore the need for more consistent cleaning.
The hotel's staff are consistently described as friendly, helpful and attentive, significantly contributing to a positive guest experience. Reception staff, in particular, are frequently commended for their professionalism and welcoming demeanor.
The wifi generally performs well according to guest feedback, though some report occasional slow speeds and access difficulties. The parking facilities are convenient, secure and accessible, despite a few complaints about space and cost.
Families find the hotel accommodating and family-friendly, enjoying spacious rooms and a welcoming atmosphere suitable for all ages. The beds receive frequent praise for their comfort with many guests noting ample, clean and well-maintained bedding, although a few point out issues with some older mattresses needing replacement.
Despite the positives, many guests feel the hotel falls short of its four-star rating due to its outdated decor and cleanliness issues. The hotel is often compared more to a three-star establishment, calling into question the validity of its current rating.
For business travelers, the location is optimal, but the dated decor and limited office space do not always meet their expectations, suggesting that the hotel could benefit from modernization to better serve business needs.
Overall, while Mercure Besancon Parc Micaud excels in location, breakfast quality and staff service, it could greatly enhance its appeal by addressing the concerns around room updates, dining availability and consistent cleanliness to truly meet the expectations of a four-star hotel. Show more
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Categories
Hotel near Golf Courses
This hotel offers a golf course within 3 km, providing convenient access for golf enthusiasts. The hotel is also described as having an on-site golf course, ensuring direct and easy access to golf facilities.
Family Friendly Hotel
Located near Parc Micaud, this hotel provides a relaxing environment for families. The hotel's bar and proximity to the park offer options for both adults and children.
Dog Friendly Hotel
This hotel allows pets of any size for an additional fee. Its central location near the casino garden and Micaud Park offers opportunities for walks with your dog. The hotel also features a bar.
Business Hotel
While located outside of Besancon, this hotel is near the river and promenade, offering convenience to the town center. It is suitable for business travelers seeking accessible accommodation.
Hotel with Parking
The Mercure Besancon Parc Micaud provides on-site parking for guests. The hotel's location near Parc Micaud offers a pleasant environment.
Room Types
Classic Double RoomThis air-conditioned room offers a private bathroom with a bath and a flat-screen TV.
Classic Twin RoomThis air-conditioned room offers a private bathroom with a bath and a flat-screen TV.
Two Double Room AdjacentProviding free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker.
Standard Double Room Courtyard SideThe unit offers 1 bed.
Standard Double Room - Courtyard SideThe unit offers 28 beds.
Superior Double RoomThe unit offers 2 beds.
Privilege Family double room with sofa bedThe unit offers 1 bed.
Guest Reviews
7.2
Good
Location
Nestled along the picturesque Doubs River and facing the tranquil Micaud Park, Mercure Besancon Parc Micaud offers a prime location for visitors eager to explore the historic and cultural wonders of Besançon. With its proximity to the old town, the city center and various local attractions, the hotel is perfectly situated for both short stays and extensive visits. Guests have repeatedly praised its convenient access to the city center, which is just a short walk or tram ride away, making it easy to reach shops, restaurants and historic sites.
The hotel's peaceful setting amidst lush greenery provides a serene atmosphere while still allowing visitors to immerse themselves in the bustling heart of the city within minutes. The strategic placement near major sights and the Casino Joa further enhances its appeal. Additionally, the presence of ample private parking adds to the convenience for those traveling by car.
Frequent guests highlight the hotel's well-maintained facilities and the attentiveness of the staff, contributing to an overall pleasant stay. Whether it's for a leisurely stroll by the river, a jog along the scenic route or a casual exploration of Besançon's old town, Mercure Besancon Parc Micaud stands out as a well-positioned, comfortable choice for travelers.
Breakfast
Mercure Besancon Parc Micaud Hotel & Bar offers an impressive breakfast experience that consistently receives positive feedback from guests. The breakfast is described as extensive, plentiful and varied with both sweet and savory options. Guests appreciate the quality, quantity and diversity of the offerings, noting the high standard that exceeds typical French expectations.
Several reviews highlight the breakfast as excellent, delicious and rich, featuring a wide selection that includes fresh products and a well-stocked buffet. The breakfast room is noted for its pleasant ambiance, supported by friendly and attentive staff. Additionally, the central location of the hotel adds convenience, making it easy for guests to enjoy their meal.
While most comments are favorable, a few guests mentioned that the breakfast could be expensive and some facilities seemed a bit outdated. There were also remarks about occasional organizational challenges and limited breakfast hours, which may not suit all vacationers. Despite these minor shortcomings, the overall sentiment portrays a very positive breakfast experience with many guests expressing high satisfaction and enjoyment of the variety and quality offered.
Dinner
The dining experience at Mercure Besancon Parc Micaud - Hotel & Bar has proven to be quite varied. Guests who managed to dine in the restaurant appreciated the quality and deliciousness of the meals with some describing dinner as very good and excellent. However, the restaurant's operating hours appear to be a significant issue, as it is often closed, especially on weekends. This has resulted in many guests having to rely on room service, which despite being of good quality, does not offer the same ambiance as dining in the restaurant.
Unfortunately, the limited bar selection and the closure of both the restaurant and bar on several occasions have left guests disappointed. Some noted that the restaurant offers minimal menu options, which isn't ideal if venturing into town isn't an option due to weather conditions. Furthermore, the inconvenience during their stay was compounded by the ongoing construction work, affecting accessibility within the hotel.
Breakfast received mixed opinions; while many guests found it good and laid-back, others commented on its limited range and the lack of vegan options. Despite the downsides, the proximity to a casino restaurant next door provided an alternative dining option for some guests. Overall, while the hotel offers potential for good dining, the inconsistent availability of its restaurant and bar services seems to have notably impacted the guest experience.
Rooms
The rooms at Mercure Besancon Parc Micaud Hotel & Bar receive mixed reviews from guests. Positively, many guests appreciate the spaciousness, comfort and tranquility of the rooms. They find the rooms large with enough space and sufficient storage for clothes and suitcases. The soundproofing is praised, ensuring a quiet stay and several positive mentions highlight the cleanliness of the rooms and the pleasant atmosphere they provide.
However, there are significant concerns regarding the outdated state of the rooms and bathrooms. Guests frequently comment that the decor and furnishings are visibly old with some describing the rooms as looking like they're from the 80s or 90s. Issues such as stained carpets, mold in the bathrooms and worn-out furniture are recurrently noted. The air conditioning and other equipment are often mentioned as old and not entirely practical. Many feel that the rooms are in urgent need of renovation, including elements like wobbly tables, slippery bathtubs and cracked walls.
Despite these drawbacks, the rooms generally offer a functional and comfortable stay, though not meeting the expectations of a 4-star establishment. The overall impression is that while the rooms are spacious and quiet, they could benefit greatly from a modern refresh to meet contemporary standards.
Beds
Reviewers of Mercure Besancon Parc Micaud - Hotel & Bar frequently highlight the comfort and quality of the beds and bedding, describing them as very comfortable, excellent and top-notch. Many guests appreciated the spacious and well-maintained rooms, noting that the beds were large and clean. The hotel features comfortable king-sized beds, soft mattresses and double beds that are described as both wide and large.
However, a few guests mentioned experiencing issues with bed comfort, pointing out some old, lumpy or soft and thin mattresses and noted that some beds need upgrading. Despite these occasional criticisms, the overall consensus among reviewers is that the bedding and mattresses at the hotel provide a high level of comfort, ensuring a restful stay for most guests.
Cleanliness
Mercure Besancon Parc Micaud – Hotel & Bar has a mixed reputation when it comes to cleanliness. Many guests appreciated the very clean and quiet rooms, highlighting the cleanliness of the bathrooms and the well-maintained bed sheets. The establishment is noted to be neat and tidy with clean facilities and very clean rooms, providing a sense of comfort and quiet elegance. However, several reviews pointed out concerns regarding the dated and sometimes unclean carpets, dusty areas and occasional maintenance issues. While the bedding often received praise for its freshness, some guests experienced issues such as mold, stained sinks and dirty curtains. Cleaning standards appear inconsistent with certain rooms requiring more thorough cleaning. The overall impression is that while the hotel maintains good cleanliness in several aspects, there is room for improvement, particularly in the upkeep of older furniture and facilities.
Staff
The staff at Mercure Besancon Parc Micaud - Hotel & Bar receive overwhelmingly positive remarks from guests, who describe them as friendly, helpful and attentive. The reception personnel, in particular, are often highlighted for their pleasant and accommodating demeanor. Reviews commend the staff's professionalism and competence, noting their commitment to ensuring guest satisfaction. The welcoming atmosphere is frequently praised with many guests appreciating the warm and efficient check-in and check-out processes. Overall, the hotel's staff are recognized for their kindness and supportive nature, contributing significantly to the overall comfort and enjoyment of the stay.
Wi-Fi
The wifi at Mercure Besancon Parc Micaud - Hotel & Bar generally received positive feedback from guests with several noting that it worked well and the connection was good. Compliments about the wifi being good and functioning properly were common. However, there were mentions of occasional disruptions and slow speeds and some guests encountered difficulties accessing the wifi. Despite these issues, the overall wifi experience was satisfactory for most guests.
Parking
Mercure Besancon Parc Micaud - Hotel & Bar offers a range of parking options for guests, including both free and paid services. Many visitors appreciated the secure and easy access to the hotel's parking facilities, which include private and gated areas covered by CCTV for added security. Several guests found the availability of parking to be convenient with onsite options and plenty of free parking nearby. The parking area's accessibility was frequently praised with some guests noting that they could easily park their cars and explore the city on foot.
However, some noted that the parking area is relatively small and may need renovation to provide more space. There were mixed reviews about the cost, as some found the paid parking reasonably priced, while others considered it too expensive. Despite a few mentions of narrow spaces, the overall sentiment towards parking at the hotel remains positive, highlighting its convenience and security.
Family
Mercure Besancon Parc Micaud - Hotel & Bar has consistently been noted for its family-friendly environment. Returning guests appreciate the hotel's suitability for families, highlighting that it is a good place for a family stay. The spacious accommodations contribute to its appeal, ensuring comfort for family members of all ages. Visitors have found the hotel to be particularly family-oriented with friendly and helpful attendants making stays pleasant and accommodating. Overall, the hotel is recognized as a reliable choice for family stays, providing a welcoming and family-friendly atmosphere.
4 Star
Mercure Besancon Parc Micaud - Hotel & Bar features an excellent and varied breakfast with sweet and savory options that stands out in its service. However, the hotel has garnered significant criticism regarding its four-star rating with many guests feeling that it does not meet the expectations or standards associated with such a rating. Reviews frequently mention that the hotel feels more in line with a three-star establishment.
There are numerous complaints about the outdated decor, often described as reminiscent of the 1990s or even a post-Soviet era, which significantly detracts from the perceived quality. Cleanliness is another major issue with several reviews highlighting very dirty rooms, bathrooms and toilets with some even noting the presence of mold.
The general sentiment among reviewers is that the hotel is in a state of declining glory and in need of renovation. Many guests question the validity of the four-star rating, viewing it as misleading and unjustified. Overall, while the breakfast is commendable, the facilities and services fall short of the high standards typically expected from a four-star hotel.
Business
Mercure Besancon Parc Micaud - Hotel & Bar receives mixed reviews from business travelers. Its prime location is praised for being convenient for business trips. The hotel is described as business-friendly and helpful for businessmen, suggesting a generally accommodating environment for those traveling for work. However, the hotel is noted to be in need of renovation with current décor dating back to the 1980s. Some reviews mention that the hotel offers poor value for money and does not feature particularly large office spaces. Overall, while the location and business amenities are appreciated, the facilities could benefit from modernization.
No, Mercure Besancon Parc Micaud - Hotel & Bar doesn't have any pool.
No, a spa isn't available at Mercure Besancon Parc Micaud - Hotel & Bar.
Yes, Mercure Besancon Parc Micaud - Hotel & Bar welcomes dogs.
Yes, parking facilities are available at Mercure Besancon Parc Micaud - Hotel & Bar.
No, Mercure Besancon Parc Micaud - Hotel & Bar doesn't have a gym.