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Summary of reviewsThe Castle Hotel in Berwick is widely praised for its outstanding location, making it a convenient base for travelers, especially those arriving by train due to its proximity to Berwick railway station. Its central position allows easy access to local shops, eateries and attractions like Bamburgh Castle and Lindisfarne. Despite being close to the town's lively areas, it offers a peaceful retreat with a charming building that combines historical beauty with modern comfort and cleanliness.
Guests frequently commend the spacious, spotless rooms, noting their modern and simple decor, along with the comfort of the beds. The hotel’s pet-friendly policy is a notable highlight, making it an attractive option for those traveling with pets. The staff's friendliness and helpfulness greatly enhance the overall experience, contributing to the hotel's welcoming atmosphere.
The breakfast at The Castle Hotel is highly acclaimed for its delicious, generous portions and variety. The cooked-to-order English breakfast is a standout, complemented by quick and friendly service. The dining area is clean and comfortable and the staff are attentive to guests' dietary preferences, including vegetarians.
Dinner at The Castle Hotel also receives positive feedback for its consistent quality and good value. The bar area with its pleasant ambiance and open fires, is particularly favored. However, the limited availability of evening meals, especially on Mondays and Tuesdays, was noted as a drawback. Despite this, the evening dining experience, when available, is enjoyable and satisfying.
The cleanliness of The Castle Hotel is a recurring theme in reviews with guests highlighting the immaculate condition of both rooms and bathrooms. Fresh towels are provided on demand and the high standard of hygiene extends to the dining areas as well.
The staff at The Castle Hotel are frequently described as friendly, helpful and professional, offering exceptional service across various areas of the hotel. Their approachable and efficient nature contributes significantly to the hotel's charm and the positive experiences of guests.
Family travelers appreciate the spacious, comfortable rooms and the hotel's accommodating nature for those with pets. Despite some minor issues, such as the occasional small or noisy room, the overall feedback remains highly positive for those traveling with children and pets.
While the free Wi-Fi service garners mixed reviews with better performance in common areas than in individual rooms, this does not significantly detract from the overall positive experience.
In summary, The Castle Hotel is lauded for its excellent location, comfortable accommodations, cleanliness, delicious breakfast and exceptional staff. Its pet-friendly policy and family-friendly rooms further contribute to its reputation as a top choice for travelers seeking a welcoming and comfortable stay in Berwick. Show more
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Categories
Hotel near Golf Courses
Offers accommodation in Berwick-Upon-Tweed, providing access to local golf courses. A convenient option for golfers exploring the area.
Dog Friendly Hotel
The Castle Hotel is a pet-friendly option in Berwick-Upon-Tweed. It allows guests to bring their dogs along for their stay.
Small Hotel
This historic hotel combines its past grandeur with modern amenities. It is situated near historic sites like the Old Bridge and Royal Tweed Bridge, providing easy access to local culture.
Family Friendly Hotel
Room Types
Superior Family RoomProviding free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 2 beds.
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Single RoomOffering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room features a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Deluxe StudioOffering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. This studio features a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 3 beds.
Small Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a tea and coffee maker, a carpeted floor, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
The Castle Hotel boasts an exceptional location, consistently praised for its convenience and accessibility. Situated right next to Berwick railway station, it offers a perfect base for visitors traveling by train with public transport and bus stops just a stone's throw away. Guests find it a breeze to navigate the town, as the central location means a short walk to local shops, eateries and key sights, including Bamburgh Castle and Lindisfarne/Holy Island.
The hotel is not only well-placed for transportation but also enjoys proximity to both the bustling town center and tranquil beaches. Despite being close to the action, it remains an ideal spot for a quiet retreat. The building itself is charming, blending historical beauty with modern cleanliness and comfort.
The rooms are frequently highlighted for their spaciousness and spotless condition with decor that is both modern and simple. Guests also appreciate the hotel's pet-friendly policy, making it a suitable choice for those traveling with furry friends.
Visitors often commend the friendly and helpful staff, who contribute significantly to a pleasant stay. Overall, The Castle Hotel stands out as a top choice for those seeking a well-located and comfortable stay in Berwick.
Breakfast
The Castle Hotel's breakfast offerings have received high praise from guests. Many reviews highlight the breakfast as being very good, excellent and even amazing, often noting the deliciousness and variety. The cooked-to-order English breakfast stands out with generous portions and options that include cereals, yoghurt, fruit and jams. Guests appreciate the quick and friendly service, ensuring a pleasant dining experience each morning.
Reviewers frequently mention the quality and freshness of the food, describing it as nicely cooked, tasty and well-prepared. The staff's friendliness and helpfulness contribute positively to the overall experience with many guests feeling well-catered to, including those with dietary preferences, such as vegetarians.
Several guests praised the atmosphere, noting the cleanliness and comfort of the dining area. For those staying in larger rooms, the breakfast experience was further enhanced by the comfort and amenities provided. Despite a few mentions of shortcomings—like a lack of variety or temperature issues with the food—the majority of the feedback remains overwhelmingly positive.
Overall, the Castle Hotel delivers a breakfast that leaves guests satisfied and ready for the day, enhancing its reputation as a delightful place to stay.
Dinner
The Castle Hotel's dining experience generally receives high praise from guests. The food, described as great, basic pub fare, is consistent in quality. Many reviews highlight the excellence of both the evening meals and breakfast with comments noting that all the meals were top-notch. The bar area is particularly favored for its large, light space and pleasant ambiance, complete with open fires, complementing the high standard of service.
Guests report that the evening meals are plentiful, delicious and good value with specific highlights including a delectable steak pie. However, vegetarians may find the menu limiting, as there is no dedicated vegetarian choice on the main menu.
A notable drawback is the lack of restaurant service on some evenings. Several reviews mention the inconvenience of the restaurant being closed for evening meals on Mondays and Tuesdays, which can be particularly challenging after a long day. Despite this, when available, the evening dining experience is highly enjoyable.
Rooms
The Castle Hotel is well-regarded for its accommodation with guests frequently praising the rooms for their cleanliness and comfort. Visitors highlighted the contemporary and newly decorated interiors, describing the rooms as modern, cosy and warm. The beds, in particular, received much acclaim for their comfort, contributing significantly to a restful stay.
Many guests noted the spaciousness of the rooms with ample space to relax and move about and appreciated the large, well-equipped bathrooms. Ensuites were reportedly spotless and outfitted with fresh towels on demand, adding a touch of luxury and convenience to the experience. The hotel's proximity to the train station was another frequently mentioned benefit, providing ease of access and pleasant views of the Victorian train station and viaduct from some rooms.
Rooms were described as well-designed with large windows allowing plenty of natural light and amenities were kept up to high standards with regular replenishment of essentials like coffee facilities. The family rooms were especially appreciated for their size and functionality. Despite the overall positive feedback, some guests found certain rooms to be a bit small and lacking in practical features such as sufficient drawers or wardrobes.
The Castle Hotel’s staff also earned high marks for their friendliness and helpfulness, ensuring a welcoming atmosphere. Furthermore, the noise level appeared to be a downside for some guests with thin walls allowing sound to travel between rooms.
Overall, the Castle Hotel offers a comfortable and modern retreat, providing spacious, clean and well-equipped rooms in a convenient location, complemented by a warm and accommodating staff. The occasional drawbacks include some smaller room sizes and noise disturbances, but the positives seem to outweigh these minor inconveniences.
Beds
Guests of The Castle Hotel frequently praised the beds for their comfort with many describing them as super comfy, very comfortable and conducive to a restful night's sleep. The beds in the modernized rooms particularly stood out for their size and comfort. A small number of guests did note issues, such as a bed being small or hard as rocks, but these comments were in the minority. Overall, guests were highly satisfied with the quality of the beds, often experiencing excellent sleep during their stay. The hotel rooms were also described as clean, spacious and modern, further enhancing the overall comfort and guest experience.
Cleanliness
The Castle Hotel consistently impresses its guests with its exceptional cleanliness and comfortable accommodations. Visitors frequently describe the rooms as spacious, modern and equipped with all necessary amenities, ensuring a pleasant and restful stay. The hotel's cleanliness stands out with numerous mentions of spotless and immaculate conditions in both rooms and bathrooms. Guests appreciate the fresh towels provided on demand and the high standard of hygiene maintained throughout the property.
The positive experience extends to the dining options, where the cleanliness of the breakfast area is often highlighted, alongside an enjoyable meal. The hotel staff receive high praise for being helpful, friendly and attentive to guests' needs, further enhancing the welcoming atmosphere of the hotel. With its clean, modern facilities and superb service, The Castle Hotel proves to be an excellent choice for travelers seeking quality and comfort.
Staff
The Castle Hotel stands out for its remarkably friendly and accommodating staff, making for a truly welcoming atmosphere. Numerous reviews highlight the consistently pleasant and helpful demeanor of the staff, who manage to remain approachable and efficient even during busy periods. Phrases such as "very friendly staff" and "staff were lovely" are frequently mentioned, underscoring the warm reception guests can expect.
Whether at the reception, bar or restaurant, the staff excel in service quality. Many guests appreciated the exceptional assistance they received, noting that their needs were readily catered to. The reception and bar areas, in particular, were singled out for their superb hospitality.
The staff's warmth extends to special circumstances as well; they were noted for their dog-friendly attitude, which was a significant draw for pet owners. Several reviews commented on the staff's ability to accommodate various requests and situations with a high degree of professionalism and friendliness.
Despite an occasional hiccup like the absence of staff at reception, the overall sentiment remains strongly positive. The words "super friendly," "very helpful," and "exceptional" are frequently used, painting a picture of a dedicated team committed to enhancing guest experiences.
In summary, The Castle Hotel's staff contributes significantly to its charm, offering a blend of friendliness, helpfulness and professionalism, which leaves a lasting impression on its guests.
Wi-Fi
The Castle Hotel offers free Wi-Fi, though guests have reported mixed experiences with its performance. While the Wi-Fi signal is stronger and more reliable in common areas downstairs, many found it lacking in individual rooms—especially those located at the ends of corridors. Inconsistent connectivity and occasional complete absences of reception were noted, impacting the ability to enjoy a seamless online experience. Improvements in Wi-Fi coverage throughout the hotel could enhance the overall guest satisfaction.
Family
The Castle Hotel in Berwick stands out as a family-friendly destination, offering spacious and comfortable family rooms that are well-suited for those traveling with children. Guests frequently highlighted the large family rooms, some with huge bay windows and en suite bathrooms, provide ample space for families to relax. The hotel is also uniquely accommodating for guests traveling with pets, particularly dogs, adding to its appeal for families who bring along their furry friends. Reviewers often mentioned the comfortable and modern design of the rooms, along with pleasant surprises like great breakfasts. The hotel’s staff seems attentive to both human and canine guests, enhancing the overall family-friendly atmosphere.
However, there are a few minor drawbacks; one family suite was noted to have only one chair despite being occupied by three people and another room was described as very small and noisy due to an outside generator. Despite these issues, the overwhelmingly positive comments about the spaciousness, comfort and inclusive pet-friendly policy underscore The Castle Hotel’s suitability for families.
Dog Friendly
The Castle Hotel stands out impressively for its genuine dedication to providing a dog-friendly experience. Renowned for being exceptionally pet-friendly, guests frequently highlight the clean and welcoming environment that extends not just to them but also to their canine companions. The hotel staff receive consistent praise for their warm interactions with pets, often going the extra mile to ensure both dogs and their owners feel at home. Situations where early check-ins were facilitated for guests with dogs further underscore the hotel's accommodating nature. Overall, whether through the friendly demeanor of the staff or the homely atmosphere, The Castle Hotel is celebrated as one of the top choices for pet owners seeking a comfortable and inclusive stay.
No, The Castle Hotel doesn't have any pool.
No, a spa isn't available at The Castle Hotel.
Yes, The Castle Hotel welcomes dogs.
No, parking facilities aren't available at The Castle Hotel.