3-Star AparthotelSummary of reviews related to the '3 Star' categoryLes Lofts de la Barricade in Vieux-Québec presents an interesting blend of desirable amenities and a few challenges. Guests often praise the good kitchen facilities with new showers and toilets, which contribute significantly to the comfort of the stay. The location is particularly advantageous as it allows easy access to nearby grocery stores and other attractions, making it a convenient choice for travelers eager to explore Québec City on foot.
The apartments come with lovely balconies, although potential visitors should note that some windows cannot be opened, limiting ventilation. While the proximity to parking is appreciated, the associated costs in public parking lots tend to be on the higher side. Travelers are advised to plan ahead regarding luggage storage since the hotel does not offer this service.
Though the accommodations provide essential facilities, they are somewhat basic for the price, and guests have noted a lack of complimentary breakfast and even coffee in the mornings. The absence of shelves or closets, coupled with limited storage space for toiletries, presents minor inconveniences. Additionally, not all rooms are equipped with doors, which could be a consideration for privacy-conscious visitors.
In terms of customer service, interactions with management have been described as challenging, especially concerning issues like television functionality and air conditioning. While some guests have encountered difficulties in communication, others have found the overall experience satisfactory, especially given the property's comfort and central location. Those planning a stay should be aware of the remote check-in process, involving credit card information being shared via email or phone, and ensure all necessary communications are clear and confirmed.
Ultimately, Les Lofts de la Barricade offers a cozy and strategically located lodgings that suit travelers looking for basic yet decent amenities in the heart of Vieux-Québec, while also presenting room for improvement in aspects of service and facility setup.
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