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Märchenhotel

Bernkastel-Kues , Kallenfelsstr. 27 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMärchenhotel is a charming hotel located in the heart of town, making it easy for guests to explore the area on foot. The hotel offers private parking and nearby options. Guests have praised the spacious and comfortable rooms, which resemble small apartments. While some guests were disappointed with the lack of themed decor, the rooms were well-designed with lovely furnishings and tasteful decoration. The breakfast is highly praised with many describing it as "very good", "excellent" and "super tasty". The hotel's staff is also highly praised for their attentive and friendly service during breakfast. The cleanliness of the hotel and the assistance with luggage are also noted as positives. While there were some minor issues with communication and inexperience among a few staff members, overall guests rave about the excellent service and friendly demeanor of the hotel staff. Despite some minor hiccups, the Märchenhotel is a great place to stay if you want a comfortable room with a perfect location.
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Categories

Luxury Hotel

Historic Hotel

Romantic Hotel

Small Hotel

4-Star Hotel

Room Types

Superior Double Room This fairytale-themed room includes a TV, telephone, and private bathroom with a spa bath. The most spacious of the double rooms, this room offers a coffee machine and fireplace.

Comfort Double Room This fairytale-themed room includes a TV, telephone, and private bathroom. More spacious than the Economy Double Room.

About Märchenhotel

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Guest Reviews

8.2

Very Good

Location

Märchenhotel boasts a perfect location at the heart of the town, allowing guests to explore every corner on foot. Many guests have appreciated the hotel's central location, making it easy for them to get around. The hotel also offers a private parking space and nearby parking options. Guests have complemented the rooms, which were large and comfortable and some compared them to a smaller apartment. With the hotel at the center of the town, guests have a variety of activities to engage in during their stay.

Breakfast

Guests at Märchenhotel rave about the breakfast with many describing it as "very good", "excellent", "super tasty" and "lovingly prepared and presented". The hotel's staff is also highly praised for their attentive and friendly service during breakfast. Guests appreciate the measures taken to ensure their safety during the pandemic with separate cheese and meat platters for couples and strict hygiene protocols in place. Unfortunately, a few guests have reported that the breakfast did not meet their expectations with some saying it was "mediocre" or lacking in items they would expect from a 4-star hotel. However, overall, guests seem very satisfied with the quality and variety of breakfast options offered at Märchenhotel. Additionally, the hotel's ambiance and decor are highly praised, though some found the breakfast area cramped and poorly lit.

Rooms

The Märchenhotel boasts a great location and offers guests charming rooms that resemble small apartments. The rooms are spacious and well-suited for two people. While some guests were disappointed with the lack of themed decor, there were still some nice touches like illustrations and books that added to the ambiance. Overall, the rooms were well-designed with lovely furnishings and tasteful decoration. Some guests did point out that the rooms could use some renovation, though and some had issues with uncomfortable mattresses and strange decorations. Despite these minor hiccups, the Märchenhotel is a great place to stay if you want a comfortable room with a perfect location.

Staff

The staff at the Märchenhotel are incredibly friendly and helpful according to guest reviews. Many have noted the attentive and kind service provided by the hotel's employees. The breakfast is also highly praised with guests mentioning the separate plates for couples and the adherence to COVID-19 safety measures. The cleanliness of the hotel and the assistance with luggage are also noted as positives. While there were some minor issues with communication and inexperience among a few staff members, overall guests rave about the excellent service and friendly demeanor of the hotel staff.

No, Märchenhotel doesn't have any pool.

No, a spa isn't available at Märchenhotel.

No, Märchenhotel doesn't allow dogs.

No, parking facilities aren't available at Märchenhotel.

No, Märchenhotel doesn't have a gym.

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