Bernal20.73594200,
-99.93726900,
Avenida Benito Juárez 78 B, Barrio La Capilla(Show on Map)
8.8
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Plaza Bernal enjoys a highly praised location, situated conveniently at the entrance of Bernal with easy access to local dining options, shops and a nearby OXXO convenience store. Its proximity to the historic center, about a 10-minute walk, offers guests a strategic base for exploring the area. The property also affords stunning views of the iconic Peña de Bernal, adding to its allure.
Room accommodations are frequently noted for their spaciousness, cleanliness and comfort, featuring well-maintained stone-themed decor. Despite some minor issues like an occasional small room size or maintenance hiccups, guests generally find these to be minor and underscore the overall positive experience with the rooms' ambiance and amenities.
The cleanliness of Hotel Plaza Bernal stands out with immaculate conditions extending throughout both the rooms and common areas. This high standard of cleanliness is a recurring highlight in guest reviews, contributing significantly to a welcoming and pleasant stay.
Staff at the hotel receive widespread acclaim for their friendly and attentive service. Guests often praise the team's kindness, efficiency and respectful demeanor, which enhances the overall enjoyment of their stay.
Bed comfort, however, elicited mixed feedback. While many guests appreciated the large and comfortable beds, others found the mattresses too firm or the pillows inadequate. Despite this, the overall impression remains favorable with several guests noting a generally comfortable sleep experience. Show more
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Categories
Romantic Hotel
Its central location and comfortable accommodations make it a convenient choice for exploring the area while enjoying a romantic getaway. The friendly service adds to the overall appeal.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
4-Star Hotel
Room Types
King RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Queen RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a wardrobe, heating, a flat-screen TV with satellite channels, as well as mountain views. The unit offers 1 bed.
Small Double RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
King RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Double Room with Two Double BedsThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Triple RoomThis air-conditioned triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Junior SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 3 beds.
Suite with TerraceThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This air-conditioned suite includes a dining area, a flat-screen TV with satellite channels a seating area and a terrace. The unit offers 1 bed.
Small Double RoomThe unit offers 1 bed.
Twin RoomThe unit offers 3 beds.
Twin RoomThe unit has 2 beds.
Twin RoomThe unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
Hotel Plaza Bernal boasts an enviable location that consistently garners praise from its guests. Nestled at the entrance of Bernal, this property provides effortless access to a variety of local dining options and shops. Many reviewers highlight the convenience of having an OXXO convenience store right next door, which proves handy for covering necessities at any hour.
The hotel's proximity to the historic center is another frequently mentioned advantage, making it a perfect base for exploring the area. While some note that the center or key landmarks are about a 10-minute walk away, most find the slight distance to be easily manageable and appreciate the easy access to the vibrant downtown area.
Furthermore, the hotel offers stunning views, particularly of the iconic Peña de Bernal, which adds to the overall charm of the location. This picturesque setting enhances the experience for guests, whether they are on a leisurely vacation or a quick getaway.
Overall, the central and accessible location, coupled with the convenience of nearby amenities and aesthetic appeal, makes Hotel Plaza Bernal a well-regarded choice for visitors seeking both comfort and convenience.
Rooms
Hotel Plaza Bernal offers rooms that have consistently been described as spacious, clean and comfortable. Many guests have highlighted the pleasant ambiance of the rooms, noting their nice and spacious layouts. The rooms are also well-maintained with cleanliness being a recurring point of praise. Guests have appreciated the stone-themed decor which adds to the overall comfort and aesthetic appeal.
Comfort in the rooms is further enhanced by the availability of required amenities, including hot water in the bathrooms. However, some rooms are noted to be on the smaller side, but still manage to maintain the same level of comfort. A few reviews mentioned minor issues such as hairs on the bed or the television cable not working, but these did not seem to detract significantly from the overall positive experience.
The hotel ensures the rooms are consistently kept in good condition, contributing to a pleasant and comfortable stay. While there is no elevator, which means guests need to use stairs, the overall feedback about the accommodation remains very favorable, highlighting its cleanliness and comfort.
Beds
Travelers visiting Hotel Plaza Bernal have varying impressions of the beds. Many guests appreciated the large, comfortable beds, highlighting the ample size and the overall comfort they provided. However, some found the mattresses to be hard or not particularly comfortable. The pillows received mixed feedback as well, often being described as thin or tiny. While some guests found their beds extremely comfortable, others experienced discomfort, citing issues with both the mattress firmness and bed size. Overall, the feedback on the hotel's bedding was mixed with notable mentions of both comfort and areas needing improvement.
Cleanliness
Hotel Plaza Bernal consistently impresses guests with its outstanding levels of cleanliness. Reviews highlight the hotel's immaculate condition and well-maintained facilities with many noting that everything is spotless and in excellent shape. Guests frequently describe the rooms as very clean and comfortable, creating a welcoming and pleasant environment. The hotel's cleanliness is often cited as excellent with terms like immaculate and spotless recurrently used to describe the overall upkeep. The attention to cleanliness extends to all areas, ensuring a tidy and comfortable stay for all visitors.
Staff
Hotel Plaza Bernal is often praised for its exceptional service with many reviews highlighting the pleasant, friendly and attentive nature of the staff. Guests frequently commend the team for their kindness, efficiency and respectful demeanor. The reception staff, in particular, are noted for being personable and welcoming. Overall, the level of attention and service provided by the hotel's staff consistently contributes to a positive guest experience.
No, Hotel Plaza Bernal doesn't have any pool.
No, a spa isn't available at Hotel Plaza Bernal.
No, Hotel Plaza Bernal doesn't allow dogs.
Yes, parking facilities are available at Hotel Plaza Bernal.