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Summary of reviewsPrizeotel Bern-City is celebrated by guests for its exceptional location, offering easy access to Bern’s city center, historic old town and main attractions like the Rose Garden. Public transportation is readily available, enhancing convenience for travelers. The hotel itself is situated in a peaceful area, ensuring a restful stay while being close to bustling city parts. The nearby COOP supermarket adds convenience for longer stays or those preferring a self-catering option.
The breakfast service receives positive remarks for being plentiful, varied and starting early to accommodate early risers. Guests particularly enjoy the quality of the buffet, which includes meats, cheeses, eggs, pancakes, cereals and pastries. Special touches such as a pancake machine and Nutella dispenser add to the appeal. While the breakfast is generally considered hearty and satisfying, some guests feel the price is high and suggest a need for more diversity, especially in hot dishes and vegan options.
The rooftop bar is a standout feature, offering amazing city views and serving as a pleasant spot to unwind. The complimentary welcome drink and parking are appreciated perks. However, dining options within the hotel are limited with no in-house restaurant or in-room dining available. Guests are encouraged to explore nearby dining options such as the pizzeria Rosetta and the Rose Garden restaurant for excellent meals.
The rooms at prizeotel Bern-City are lauded for their spaciousness, cleanliness and modern design. Guests find the accommodations comfortable with firm mattresses and sizable beds. The well-thought-out room design includes modern amenities like large LED TVs and sufficient electrical outlets. The bathrooms are praised for their spaciousness and good water pressure. Some minor issues include a lack of amenities like kettles and mini-fridges and occasional challenges with air conditioning. Nevertheless, the rooms are considered great value for money with strong positive feedback on the staff's friendliness and efficient service.
Cleanliness is a strong point for the hotel with guests frequently praising the pristine condition of both rooms and common areas. The cleaning staff's diligence is evident, although some guests suggest more frequent deep cleaning in certain areas. The overall atmosphere is clean and modern, providing a comfortable experience.
The hotel staff receives high ratings for their friendliness and helpfulness, particularly the reception staff who are noted for their welcoming and courteous manner. While there are a few mentions of less favorable interactions, the general sentiment is overwhelmingly positive with the staff contributing significantly to an enjoyable stay.
The free WiFi is considered reliable and sufficient for basic needs, though some guests experience occasional connectivity issues. Most find the WiFi service dependable and an asset during their stay.
Parking options at the hotel are convenient and secure with an underground garage that is particularly favored for its safety features. Although parking can be pricey, the availability of covered spaces and EV charging points adds to the convenience. The hotel also provides complimentary tickets for public transport, enhancing accessibility for guests.
Families find prizeotel Bern-City to be a favorable choice due to its spacious rooms, proximity to shopping centers and family-friendly policies like allowing pets at no extra charge. Despite some issues with air conditioning, the hotel is generally regarded as a convenient and comfortable option for family stays.
Overall, guests consistently praise the beds for their comfort with descriptions of large, firm and cozy bedding making it a highlight of their stay. The combination of comfortable accommodations, strategic location and attentive staff makes prizeotel Bern-City a highly recommended choice for visitors to Bern. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly and located near the Bern Rose Garden, offering a convenient location for guests with pets.
Hotel with Parking
Prize by Radisson, Bern City features on-site private and secured self-parking. Parking is available for a set daily fee, providing a reliable and convenient option for guests.
Accessible Hotel
This hotel offers modern rooms and is known to provide good accessibility features. Its central location makes it a convenient choice for exploring Bern.
3-Star Hotel
This modern hotel is situated in the heart of Bern, close to the rose garden and the old town. It provides stylish rooms and a breakfast buffet, making it suitable for both leisure and business travelers.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Room Types
Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Comfort Corner Double RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Comfort Design Room with a ViewThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
The prizeotel Bern-City enjoys a fantastic location that has received acclaim from its guests. The hotel is strategically situated close to Bern’s city center, making it highly convenient for tourists wanting to explore the historic old town, the Rose Garden and other major attractions. It is within walking distance of many key sights and public transportation is right at the doorstep, providing easy and quick access to the city center and main train station.
Guests appreciate the quiet and peaceful surroundings, which allow for a restful stay while still being just a short walk away from the bustling parts of the city. The area around the hotel is well-served by frequent buses with one stopping right in front of the property every few minutes. This ease of access makes commuting hassle-free for those who wish to use public transport.
The hotel's proximity to the Rose Garden offers spectacular views and a lovely place to unwind. Additionally, a nearby COOP supermarket adds convenience for longer stays or for those who prefer a self-catering option. The location also affords a delightful walk into the old town with scenic views to enjoy along the way.
From well-appointed modern rooms to its strategic position, the prizeotel Bern-City is a highly rated option for visitors desiring a blend of comfort and prime location in Bern.
Breakfast
The breakfast at prizeotel Bern-City generally receives positive feedback. Guests frequently describe it as very good, plentiful and with a wide selection. Many highlight the variety and quality of the buffet, which includes meats, cheeses, eggs, pancakes, cereals and various pastries like croissants. The breakfast offerings are noted as being hearty, satisfying and starting early at 6 am, which is appreciated by early risers.
There are several mentions of a clean and pleasant breakfast setting with friendly and welcoming staff. Specific elements like the pancake machine and Nutella dispenser get special mentions, adding a delightful touch to the morning meal experience. The availability of fresh and tasty items, as well as the provision of free coffee and tea in the morning, also enhance the guests' breakfast experience.
However, there are some criticisms, particularly regarding the price, which many guests find to be on the higher side. Some reviewers also point out that the breakfast could use more diversity, especially in terms of hot dishes, fresh fruits and vegan options. Instances of breakfast items running out during service and the lack of certain essentials like butter or gluten-free bread have been reported. Despite these few drawbacks, the overall consensus is that the breakfast is of good quality and a pleasant way to start the day at the hotel.
Dinner
Prizeotel Bern-City has garnered mixed feedback regarding its dining options with a particular emphasis on its rooftop bar. The rooftop bar stands out as a significant feature, praised for its amazing views of the city, making it an excellent spot to unwind at the end of the day. Guests appreciated receiving a free welcome drink upon arrival, enhancing their experience and the surprise of complimentary parking in the underground garage was also well-received.
However, the hotel does have its limitations. There is no in-house restaurant for dinner, no in-room dining and food options within the hotel are generally scarce, especially on Sundays. Ordering food on the premises is not an option once the eateries get booked, which can be inconvenient for business travelers returning late. The hotel bar, which is described as having everything one might need, is relatively expensive and there is a notable absence of extensive food offerings — limited to potato chips and beverages.
For those willing to venture outside the hotel, there are excellent nearby dining options. Guests frequently mentioned the pizzeria Rosetta across the street, known for its economical and delicious pizzas. The Rose Garden restaurant is also highlighted for its lovely terrace with scenic views.
While the hotel's rooftop bar itself received positive marks for ambiance and views, service experiences were inconsistent; some guests found the bartenders unfriendly. Nonetheless, the overall vibe of the rooftop bar and the city skyline views it offers make it a frequent highlight in guest reviews, even though it could benefit from some maintenance.
In summary, while dining at Prizeotel Bern-City may have its drawbacks with limited on-site options and higher costs, the surrounding restaurants and the stellar rooftop bar with panoramic views of Bern make it worth a visit.
Rooms
The rooms at prizeotel Bern-City have garnered positive attention from guests, particularly for their spaciousness and cleanliness. Many reviews highlight the large, bright rooms with comfortable accommodations, such as firm mattresses and sizable beds. The modern, clean design adds a stylish but minimalistic touch that appeals to both business travelers and tourists. Noise insulation appears to be effective, ensuring a quiet stay despite the hotel's central location, which provides easy access to key attractions.
Guests appreciated the practical yet elegant room furnishings with modern amenities such as large LED TVs and sufficient electrical outlets. Some rooms offer stunning panoramic views of the city and surrounding mountains, which adds to the overall pleasant experience. The bathrooms have been noted for their spaciousness and good water pressure, contributing to a comfortable stay.
However, a few minor issues were mentioned, such as the lack of amenities like kettles, mini-fridges and additional chairs or storage space. Occasionally, guests reported that rooms could be warm and the air conditioning was sometimes ineffective. Despite these small drawbacks, the overall consensus is that the hotel's rooms provide great value for money, combining comfort with modern facilities. The staff's friendliness and efficient service further enhance the positive experience at the prizeotel Bern-City.
Beds
The beds at prizeotel Bern-City have received a significant amount of praise for their comfort with many guests highlighting the beds as one of the highlights of their stay. Descriptions such as "very comfortable bed," "super comfortable bed," and "comfortable bedding" appear frequently, indicating a consistent positive experience. The beds are often noted as being large with some remarks about their king size and spaciousness, contributing to an overall sense of comfort and coziness.
The firmness of the beds seems to hit the right note for most guests with terms like "bed firmness level perfect" and "quality of bedding" suggesting that the hotel has paid attention to providing a good sleep environment. However, there are a few instances where guests found the beds either too hard or too soft, indicating a slight variance in individual preferences.
The pillows, on the other hand, received mixed feedback. While some guests appreciated the comfort, others felt they were too low or mentioned that having only one pillow per person was insufficient. Additionally, blankets generally met expectations, though a few guests felt they were too small.
Overall, the beds at prizeotel Bern-City are a standout feature, greatly enhancing the comfort and quality of the guests' stay, even if there are minor areas for improvement in terms of pillow and blanket offerings.
Cleanliness
The 'prizeotel Bern-City' is consistently praised for its high level of cleanliness by its guests. The rooms at the hotel are described as spacious, modern and exceptionally clean with many reviews mentioning the pristine condition of the entire property. The hotel's modern and minimalist design adds to the clean and tidy ambiance, making it a comfortable stay for travelers.
Guests appreciate the clean and functional facilities with many noting the cleanliness of not just the rooms but also the hallways and common areas. The cleaning staff is commended for their efforts in maintaining the overall hygiene and appearance of the hotel, although some reviews mentioned the need for more frequent and thorough deep cleaning in areas like carpets and windows. However, these instances seem to be exceptions rather than the rule.
The modern, clean and well-maintained rooms come fully equipped, adding to the convenience and comfort of the stay. Even though a few guests pointed out occasional lapses, such as slightly dirty bathrooms or the need for more frequent towel changes, the overall sentiment leans heavily towards satisfaction with the cleanliness standards maintained by the hotel.
The hotel's great location near the city center is another highlight, making it easy for guests to explore Bern. The combination of spotless, well-appointed rooms and the hotel's convenient location contributes to a positive and comfortable experience for most guests.
Staff
Guest reviews of prizeotel Bern-City frequently highlight the staff's friendliness and helpfulness. Positive comments dominate with descriptions such as very friendly, efficient and attentive. The reception staff, in particular, receive high praise for being welcoming and courteous, making check-in processes smooth and stress-free. Guests appreciate the accommodating and professional demeanor of the staff, noting their readiness to assist with any questions or needs, even going so far as to provide complimentary coffee and helping with VAT collection.
There are scattered mentions of some negative experiences with a few reviews describing staff as distant, unwelcoming or stressed, which sometimes hindered their interaction with guests. However, these are in the minority compared to the overwhelmingly positive feedback.
In summary, while there are occasional reports of less than perfect encounters, the vast majority of guests find the staff at prizeotel Bern-City to be a notable highlight, contributing significantly to an enjoyable and comfortable stay with their friendliness, helpfulness and professional attitude.
Wi-Fi
The WiFi at prizeotel Bern-City receives mixed reviews from guests but leans towards the positive side. Many appreciated the good and reliable WiFi, highlighting its smooth connectivity and overall good speed in their rooms. Free WiFi is available and works well for tasks such as fetching emails and using the smart TV, which also boasts a WiFi connection.
However, some guests experienced issues with weak or spotty signals and a few mentioned unstable internet connections or severe interruptions. Despite these occasional setbacks, the majority praised the WiFi's performance and considered it a significant asset for their stay. Overall, while there are some inconsistencies, the WiFi service at prizeotel Bern-City is generally dependable and appreciated by many guests.
Parking
Located in Bern, prizeotel Bern-City offers a variety of parking options that cater to different needs. Guests appreciate the convenience of the underground parking directly beneath the hotel, which provides easy access and ample spaces. The secure parking garage is particularly favored for its safety features, including video monitoring. For those arriving during rainy weather, the covered and onsite parking is highly praised.
However, some reviews mention the limited availability of spaces in the underground garage and the pricing for parking is often noted as being somewhat expensive. Despite this, the hotel sometimes offers discounted parking rates and some guests have enjoyed free parking options during their stay.
While many find the signage and entry points to the parking area a bit unclear, the overall experience is considered convenient with spacious parking slots. Additionally, the hotel's proximity to public transport, including a free pass to the bus and tram for guests, adds to the convenience for those who prefer to avoid city driving.
For electric vehicle owners, charging points are provided, ensuring a hassle-free stay. External parking options and nearby public parking facilities are also available for visitors when the hotel's parking is full.
Overall, prizeotel Bern-City stands out for its secure, convenient and well-connected parking facilities, despite some concerns regarding cost and availability.
Family
Many guests have found prizeotel Bern-City to be a favorable choice for family stays, highlighting its spacious and clean rooms as a significant advantage. The hotel is often regarded as family-friendly with large family rooms available that provide ample space for comfort. Its proximity to a large COOP and a nearby shopping center adds to its convenience, making it easy for families to access necessities and more during their stay.
The hotel's location is also appreciated for its accessibility, including a walkable distance to the city center and nearby attractions such as the bear pit. Complimentary tickets provided by the hotel also add value to the experience. Additionally, staff friendliness and their attentiveness towards family needs are frequently praised, adding an extra touch of excellence to the overall stay.
Although some reviews mentioned issues with air conditioning, making rooms too warm for families, the majority of feedback indicates a positive and enjoyable stay. The hotel's policy of allowing pets free of charge for families further adds to its family-friendly appeal. While the lack of specific children's amenities is noted, the general consensus remains that prizeotel Bern-City is a good value and a convenient, comfortable option for family visits.
3 Star
Prizeotel Bern-City offers a solid three-star experience with its modern design and simple, clean amenities, providing great value for money compared to typical Swiss prices. Guests appreciate the modern ambiance and furnishings, which contribute to a feeling of comfort throughout the stay. The location is noted as a significant advantage, providing convenience and good views of Bern City.
Despite some criticism about the price being high for a three-star hotel, many guests feel that the cost-per-performance ratio aligns well with the usual high prices of Switzerland. The hotel generally fulfills three-star expectations with reviews often highlighting the excellent value, modern atmosphere and spacious rooms.
There are areas where improvement is suggested. For example, a few guests have pointed out the need for a better closet in the room, bag for toiletries in the restroom and enhancements in room service and cleaning. While standard breakfast offerings meet basic needs, some found them to be a bit too simple.
Overall, Prizeotel Bern-City is viewed as a good choice for budget-conscious travelers looking for a modern, comfortable stay in Bern. The hotel balances the essentials of a three-star property with a clean, modern style, making it a recommendable option for short stays.
Business
Prizeotel Bern-City stands out as a reliable and convenient option for business travelers heading to Bern. The hotel's strong Wi-Fi connectivity and spacious rooms with long worktops offer a good environment for working on a laptop, making it a solid choice for those needing to catch up on tasks during their stay. The lobby offers additional space conducive to work, efficiently meeting business requirements.
The establishment is well connected to the city center, ensuring accessibility to public transport and nearby locations such as the Wankdorf Stadium, the Bear Pit and other notable attractions. It has an excellent outlet location, simplifying commutes and meetings. The modern, minimalist design of the facilities is complemented by business-friendly areas and standard services tailored for business needs.
Guests describe it as a good option for short business trips or meetings with easy check-in and check-out processes reflecting a high level of efficiency. Its modern amenities and well-designed suites suitable for working or meetings enhance its reputation as a business hotel.
While some feel the hotel leans more towards style over substance and carries a student-like feel, its critical business functionalities remain untouched. The hotel’s blend of comfort and functionality makes it highly recommended for business travelers or solo business trips.
Accessible
Prizeotel Bern-City has garnered positive reviews from guests praising its accessibility for those with disabilities. The hotel boasts conveniently furnished, good-sized rooms specifically designed to cater to people with mobility challenges. Its location is lauded for being easily accessible by car with ample and secure parking, despite occasional remarks on parking hassles. Public transportation is a significant advantage; bus stops are right at the hotel's doorstep and free public transport passes are provided, making it convenient to reach various parts of the city, including the city center, in under ten minutes.
Accessible rooms and bathrooms are available, ensuring a comfortable stay for all guests. The main entrance, bar and recital room are designed with accessibility in mind, featuring ramps where needed. The hotel is pet-friendly and maintains clean rooms, although some guests mentioned that the rooms for disabled guests felt odd or were situated in less convenient locations. Nonetheless, the frequent bus services and overall good connection to public transportation make Prizeotel Bern-City an excellent choice for travelers with accessibility needs.
No, Prize by Radisson, Bern City doesn't have any pool.
No, a spa isn't available at Prize by Radisson, Bern City.
Yes, Prize by Radisson, Bern City welcomes dogs.
Yes, parking facilities are available at Prize by Radisson, Bern City.
No, Prize by Radisson, Bern City doesn't have a gym.