Goldener Schlüssel
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Summary of reviewsGoldener Schlüssel, located in the heart of Bern's historic old town, provides an exceptional base for exploring the city's rich history and vibrant culture. Its prime location places guests within walking distance of major attractions like the Zytglogge, Federal Palace and Bern Cathedral. Despite being in a bustling area, the hotel offers a peaceful retreat. The proximity to public transport and nearby underground parking adds to its convenience, making it ideal for both short and extended stays.
The breakfast experience at Goldener Schlüssel is generally praised for its delicious and varied offerings. Guests appreciate the diverse selection, including fresh bread, fruits and unique dishes. The attentive breakfast staff enhance the experience, although some mention areas for improvement such as occasional issues with variety and replenishment of items.
The attached restaurant receives high marks for its excellent cuisine and cozy ambiance. Guests commend the traditional local fare, attentive service and reasonable pricing. Dining options cater to various tastes, making it a recommended spot for both dinner and breakfast, despite minor issues such as noise levels during clean-up.
Rooms at the hotel are noted for their cleanliness and functionality with modern amenities and comfortable beds. Many describe the rooms as cozy, albeit small with some bathrooms being labeled impractically tiny. Despite these concerns, the cleanliness, charm and comfort leave a positive impression, complemented by friendly staff and excellent location.
Guests appreciate the hotel's high cleanliness standards with many describing the rooms and bathrooms as spotless. Although there are occasional inconsistencies, the overall maintenance of a clean environment contributes to a comfortable stay.
The exceptional staff at Goldener Schlüssel are frequently highlighted for their friendliness, attentiveness and helpfulness. From the warm welcomes at reception to the courteous restaurant staff, the team's service-minded approach ensures a seamless and enjoyable experience.
Free WiFi at the hotel is reliable and fast, earning positive remarks from guests, enhancing the overall convenience, especially with the added benefit of free public transportation in Bern.
Parking is convenient with multiple nearby options and discounted rates for guests, despite some challenges with instructions and costs. The overall ease of access to parking facilities positively influences guest experiences.
Goldener Schlüssel is well-suited for family stays, offering various room options and amenities that cater to children. The cozy family atmosphere and specific amenities for young guests are well-received, despite some noise from street-facing rooms.
Situated in a lively area, the hotel is ideal for those keen on experiencing Bern's nightlife. The central location provides easy access to numerous bars and restaurants, although this comes with some noise, particularly on weekends. Sound insulation helps mitigate this, offering quieter indoor environments when windows are closed.
The beds at Goldener Schlüssel are generally comfortable with guests appreciating the clean, roomy nature and multiple pillows provided. However, opinions on firmness are mixed with some finding the beds too hard.
Overall, Goldener Schlüssel offers a charming and convenient stay in Bern, balancing the vibrant atmosphere of its central location with the comfort and cleanliness that guests appreciate.
Categories
The breakfast experience at Goldener Schlüssel is generally praised for its delicious and varied offerings. Guests appreciate the diverse selection, including fresh bread, fruits and unique dishes. The attentive breakfast staff enhance the experience, although some mention areas for improvement such as occasional issues with variety and replenishment of items.
The attached restaurant receives high marks for its excellent cuisine and cozy ambiance. Guests commend the traditional local fare, attentive service and reasonable pricing. Dining options cater to various tastes, making it a recommended spot for both dinner and breakfast, despite minor issues such as noise levels during clean-up.
Rooms at the hotel are noted for their cleanliness and functionality with modern amenities and comfortable beds. Many describe the rooms as cozy, albeit small with some bathrooms being labeled impractically tiny. Despite these concerns, the cleanliness, charm and comfort leave a positive impression, complemented by friendly staff and excellent location.
Guests appreciate the hotel's high cleanliness standards with many describing the rooms and bathrooms as spotless. Although there are occasional inconsistencies, the overall maintenance of a clean environment contributes to a comfortable stay.
The exceptional staff at Goldener Schlüssel are frequently highlighted for their friendliness, attentiveness and helpfulness. From the warm welcomes at reception to the courteous restaurant staff, the team's service-minded approach ensures a seamless and enjoyable experience.
Free WiFi at the hotel is reliable and fast, earning positive remarks from guests, enhancing the overall convenience, especially with the added benefit of free public transportation in Bern.
Parking is convenient with multiple nearby options and discounted rates for guests, despite some challenges with instructions and costs. The overall ease of access to parking facilities positively influences guest experiences.
Goldener Schlüssel is well-suited for family stays, offering various room options and amenities that cater to children. The cozy family atmosphere and specific amenities for young guests are well-received, despite some noise from street-facing rooms.
Situated in a lively area, the hotel is ideal for those keen on experiencing Bern's nightlife. The central location provides easy access to numerous bars and restaurants, although this comes with some noise, particularly on weekends. Sound insulation helps mitigate this, offering quieter indoor environments when windows are closed.
The beds at Goldener Schlüssel are generally comfortable with guests appreciating the clean, roomy nature and multiple pillows provided. However, opinions on firmness are mixed with some finding the beds too hard.
Overall, Goldener Schlüssel offers a charming and convenient stay in Bern, balancing the vibrant atmosphere of its central location with the comfort and cleanliness that guests appreciate.
Family Friendly Hotel
This hotel includes breakfast in the room rate. It offers a family room with four twin beds. Cribs are available upon request, and there is an on-site restaurant.
Dog Friendly Hotel
Located in the Old Town, this hotel is noted as being pet-friendly, offering a historic setting for guests with dogs.
Hotel near Nightlife Spots
Located on Rathausgasse, this hotel is situated in Bern's old town, providing easy access to local bars and restaurants. Its central position makes it a suitable base for exploring the city's nightlife.
Accessible Hotel
The hotel provides wheelchair access, including roll-in showers and accessible bathrooms and toilets for disabled guests. An elevator is available for ease of movement throughout the property.
3-Star Hotel
As the oldest hotel in Bern's Old Town, this hotel offers stylish rooms and a traditional restaurant. Its prime location near the Zytglogge tower makes it ideal for exploring the city's historic center.
Hotel with Parking
Hotel with Tennis Courts
Guest Reviews
Nestled in the heart of Bern's historic old town, the hotel 'Goldener Schlüssel' boasts an exceptional location that stands out as a prime choice for travelers. Set amidst the charming pedestrian streets, the hotel places guests within walking distance of key attractions such as the Zytglogge, the Federal Palace and the Bern Cathedral. The central position allows visitors to explore all the main sights on foot, offering unparalleled convenience for those keen to experience the city’s rich history and vibrant culture.
The hotel is perfectly situated for exploring local dining and entertainment options with a plethora of bars, restaurants, shops and cafes just steps away. Additionally, its proximity to the train station makes it an ideal option for travelers relying on public transport. Those driving will appreciate the nearby underground parking, ensuring easy access for both short and extended stays.
Guests consistently praise the location, noting its unbeatable centrality that combines easy access with a quietly pleasant atmosphere. Even with its bustling surroundings, the hotel manages to offer a peaceful retreat after a day of sightseeing. Overall, 'Goldener Schlüssel' provides an excellent base for anyone looking to immerse themselves in the beauty and history of Bern while enjoying the convenience of a superbly central setting.
The breakfast at Goldener Schlüssel consistently garners positive feedback from guests with many praising it as very good, delicious and varied. The quality and presentation are frequently noted with a generous selection of fresh options such as bread, fruits and a variety of continental items. The hearty breakfast often includes unique dishes that aren't typically found elsewhere, adding a pleasant touch for many visitors.
The breakfast buffet is highlighted as being well-stocked and nicely arranged, offering a good start to the day. Guests often appreciate the friendly and attentive breakfast staff, enhancing the overall experience. Despite this, some reviews mention areas for improvement, such as a lack of variety, limited options and occasional issues with replenishing items like croissants and fruit.
The atmosphere during breakfast receives mixed reviews with some finding it pleasant and others describing certain aspects, such as the breakfast room, as impersonal or basic. Additionally, while many guests are satisfied with the breakfast's inclusion in their stay, a few remark on the cold scrambled eggs and the simplicity of some offerings compared to other hotels.
Overall, the breakfast at Goldener Schlüssel is generally well-received, providing a diverse, fresh and enjoyable spread that meets most guests' expectations and sets a positive tone for their stay.
Goldener Schlüssel's attached restaurant has left a positive impression on many visitors, particularly for evening meals. Guests frequently commend the quality of the cuisine, describing it as excellent, delicious and very good. The ambiance is highlighted as cozy and beautiful and its location in the middle of the old town adds to the charm. The restaurant offers a selection of nice and simple dishes that cater to various tastes, including traditional local fare that has been praised for its authenticity.
The service is often celebrated for its excellence, contributing to a pleasant dining experience. Many appreciate the good pricing for the high quality of the food provided. The extensive menu and the availability of meals even at later hours are also notable perks. Eating indoors or on the terrace under the arcades offers a versatile dining setup, further enhancing the restaurant's appeal.
Nonetheless, a few guests have pointed out areas for improvement, such as noise levels during clean-up and some dining experiences being mediocre. Despite these minor setbacks, the restaurant remains a highly recommended spot for both dinner and breakfast, contributing to an overall delightful stay at Goldener Schlüssel.
The guest reviews for 'Goldener Schlüssel' paint a clear picture of the hotel's rooms. Overall, the rooms are consistently noted for their cleanliness and functionality. Many guests appreciate the modern amenities and design, along with comfortable beds and bathrooms that are well-appointed for their purpose. A number of rooms are described as spacious or large, accommodating families or offering plenty of space to move around. There are also positive mentions of rooms with balconies boasting beautiful views, particularly those facing courtyards or old town rooftops, adding to the charm.
However, the size of the rooms is a recurring concern. Many guests find the rooms to be small with quite a few describing them as tiny or cramped. Bathrooms also receive similar comments, often being labeled as very small or even too small for comfort. Despite the size, the rooms are described as cozy and functional, efficiently utilizing the space available.
Soundproofing seems to be an issue in some of the rooms with noise from neighboring rooms or the street being a disturbance for certain guests. There's a noted absence of air conditioning and some guests experienced rooms that were too hot or poorly ventilated. Additionally, while modern, some bathrooms are considered impractical or resembling airplane toilets.
Despite these drawbacks, the cleanliness and comfort of the rooms generally leave a positive impression. Friendly staff and a good location further enhance the overall experience, making 'Goldener Schlüssel' a suitable choice for travelers who prioritize a central, clean and functional accommodation with a touch of charm.
The general consensus about the beds at 'Goldener Schlüssel' is that they are generally comfortable with many guests highlighting the comfortable and roomy nature of the beds. Positive feedback often includes mentions of comfy and clean beds with several guests appreciating the multiple pillows provided for each bed. The comfortable bedding and soft mattresses add to the overall positive experience for many visitors.
However, there are some mixed reviews about the beds' firmness. While some guests found the firmness to be satisfactory, others mentioned that the beds were either too hard or somewhat uncomfortable. The issue of two single beds being pushed together instead of a proper double bed was a point of contention for some guests. Others mentioned that the height of the beds varied and that some mattresses were thin and uneven.
Pillows also received mixed reviews with some guests finding them too soft or too hard. Although the availability of a pillow menu was appreciated, it seems that the comfort of the pillows did not meet everyone's expectations.
Despite the variations in individual preference, the general impression is that the beds at 'Goldener Schlüssel' are adequate for a comfortable stay, though there may be room for improvement in terms of mattress quality and pillow comfort.
Goldener Schlüssel has generally received positive reviews concerning its cleanliness. Guests frequently describe the rooms as very clean, spotlessly clean and immaculate. The bathrooms also receive high marks for cleanliness with several reviewers noting modern and well-maintained facilities. Many guests mention that the hotel as a whole is kept in good condition and the clean environment contributes to a comfortable stay.
However, there are occasional reports of inconsistencies. Some guests have noted issues such as a used mug in the room, dirty walls needing paint and instances where rooms were not cleaned properly. Despite these occasional lapses, the majority of guest feedback emphasizes the hotel's dedication to maintaining cleanliness, producing a welcoming and tidy atmosphere.
Overall, visitors appreciate the hotel's diligence in cleanliness with many rooms described as fresh, neat and conducive to a pleasant stay. The consistent maintenance of high hygiene standards, alongside the friendly and accommodating staff, enhances the experience for most guests at Goldener Schlüssel.
Goldener Schlüssel boasts a stellar reputation for its exceptional staff, as highlighted by numerous guest reviews. The hotel's team is consistently praised for their friendliness, attentiveness and helpfulness. Reception staff, in particular, are noted for their warm welcomes and accommodating nature, making guests feel right at home from the moment they arrive.
The multilingual staff are not only polite and professional but also quick to provide assistance and knowledgeable information about the local area. Their service-minded approach ensures that guests' needs are promptly addressed, creating a seamless and enjoyable experience.
Hospitality extends beyond the front desk; the restaurant staff receive high marks for their courteous and kind demeanor, although breakfast service occasionally garners mixed feedback. Despite this, the overall impression is one of a kind, attentive and amiable team dedicated to excellent service.
Guests also appreciate the personal touches, like the hotel host offering fresh cappuccino and the manager's hands-on approach, enhancing the atmosphere of genuine care at Goldener Schlüssel. The reviews make it clear: the staff's exceptional warmth and professionalism are key elements in creating a memorable stay.
Goldener Schlüssel offers a reliable WiFi experience with numerous reviewers noting good to excellent connections. Guests frequently commend the high-speed internet, which is described as fast and functioning well. The hotel provides free WiFi and free internet access, contributing to a hassle-free online experience. While there are mixed mentions about the availability of WiFi, the general consensus is that the internet quality is favorable, indicating that guests can typically expect a satisfactory online experience during their stay. Additionally, the hotel offers free public transportation in Bern, adding to its convenience and appeal.
Guests at Goldener Schlüssel appreciate the convenience of having multiple parking options available nearby, despite the hotel not offering its own parking facilities. Public parking garages are generally located within a short walking distance with one being just five minutes away. Additionally, discounted parking rates are available for hotel guests at certain garages, although some still find the fees to be on the higher side.
Visitors mention that parking instructions provided by the hotel are somewhat insufficient, which can lead to minor challenges. There are a few nearby paid parking spaces, but these are often limited in number and size. For those needing to unload luggage, there is a short-term parking space in front of the hotel, though it can only be used for 30 minutes.
Overall, while finding parking is relatively straightforward and guests benefit from special rates, the cost can add up and some spots can feel a bit distant. For those willing to pay the premium, the proximity and ease of accessing parking facilities contribute positively to their stay.
Goldener Schlüssel has received favorable reviews as an ideal place for family stays. The hotel offers various family room options, making it especially suitable for families with children. Many reviews highlight the convenience and comfort of rooms designed for families, including spacious accommodations that cater to families of four. The cozy family atmosphere is frequently mentioned, providing a comfortable setting for both short trips and extended vacations.
The family-friendly nature of the hotel stands out with specific mentions of amenities like child-size closets and small stuffed animals in baby beds, adding a personal touch that delights younger guests. The property is also described as being child-friendly in terms of its service and facilities, including car parks that cater to the needs of families.
While the reception of family rooms facing the street has drawn some criticism, the overall consensus is positive. Guests find the hotel both comfortable and clean with basic but adequate facilities that cater well to family needs. The combination of a family-run vibe with professional service adds to its appeal, making it a good option for families looking to enjoy a pleasant and convenient stay.
The Goldener Schlüssel is situated in a vibrant and bustling part of town, teeming with nightlife. Just outside the hotel's windows, various bars and restaurants contribute to a lively atmosphere well into the night. The central location in the old town ensures that guests are immersed in the energetic pulse of the city with numerous dining and drinking establishments within walking distance. The evening ambiance is characterized by the sounds of people enjoying themselves and music from trendy bars, some of which remain open until the early hours of the morning.
While this dynamic environment adds to the charm and excitement of staying in such a central spot, it does come with a fair share of noise. Guests have mentioned that the street noise, including loud conversations and music, can continue until the early morning hours, especially on weekends. This lively neighborhood setting results in some reports of insufficient sound insulation in the rooms, leading to disturbances for those sensitive to noise. When windows are closed, the noise levels do drop significantly, offering a quieter indoor environment.
Overall, Goldener Schlüssel offers the perfect location for those wanting to be in the heart of the nightlife action with the tradeoff being the lively and at times noisy, surroundings.
The Goldener Schlüssel hotel is generally categorized as a three-star establishment, meeting expectations for this rating. Guests found it to be reasonably good and competent for a hotel of its category, offering basic three-star amenities. The value for money was appreciated by many, particularly noting it as suitable for budget-friendly travelers or short city trips. The breakfast received very positive remarks, regarded as very good within this standard. However, there were some criticisms concerning the room size and poor sound insulation with a few guests feeling that the cost did not always align with the quality provided. Overall, while the hotel fulfills the typical expectations of a three-star hotel, some guests anticipated a higher standard on a global scale.
Nestled in an accessible location, Goldener Schlüssel offers a convenient stay for guests with disabilities. Its proximity to public transport, major attractions and the train station makes it an ideal choice for those wanting to explore the city. Being near tram lines and historical landmarks, guests can enjoy the charm of the old town neighborhood effortlessly.
The hotel is surrounded by shops and restaurants, enabling easy access to local amenities. The establishment features accessible rooms with facilities that are very accommodating, including a lift for easy access and accessible parking spaces. The property is clean and fully accessible with staff available to assist wheelchair users.
Despite the convenient and accessible features, there are some accessibility issues noted, such as reliance on stairs for certain areas and no bathtub in the rooms. Additionally, the rooms are non-air conditioned, which may not be suitable for all guests. Nonetheless, Goldener Schlüssel strives to provide a comfortable and accessible stay, offering a public transportation card to facilitate easy travel around the city.
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Location
The hotel is perfectly situated for exploring local dining and entertainment options with a plethora of bars, restaurants, shops and cafes just steps away. Additionally, its proximity to the train station makes it an ideal option for travelers relying on public transport. Those driving will appreciate the nearby underground parking, ensuring easy access for both short and extended stays.
Guests consistently praise the location, noting its unbeatable centrality that combines easy access with a quietly pleasant atmosphere. Even with its bustling surroundings, the hotel manages to offer a peaceful retreat after a day of sightseeing. Overall, 'Goldener Schlüssel' provides an excellent base for anyone looking to immerse themselves in the beauty and history of Bern while enjoying the convenience of a superbly central setting.
Breakfast
The breakfast buffet is highlighted as being well-stocked and nicely arranged, offering a good start to the day. Guests often appreciate the friendly and attentive breakfast staff, enhancing the overall experience. Despite this, some reviews mention areas for improvement, such as a lack of variety, limited options and occasional issues with replenishing items like croissants and fruit.
The atmosphere during breakfast receives mixed reviews with some finding it pleasant and others describing certain aspects, such as the breakfast room, as impersonal or basic. Additionally, while many guests are satisfied with the breakfast's inclusion in their stay, a few remark on the cold scrambled eggs and the simplicity of some offerings compared to other hotels.
Overall, the breakfast at Goldener Schlüssel is generally well-received, providing a diverse, fresh and enjoyable spread that meets most guests' expectations and sets a positive tone for their stay.
Dinner
The service is often celebrated for its excellence, contributing to a pleasant dining experience. Many appreciate the good pricing for the high quality of the food provided. The extensive menu and the availability of meals even at later hours are also notable perks. Eating indoors or on the terrace under the arcades offers a versatile dining setup, further enhancing the restaurant's appeal.
Nonetheless, a few guests have pointed out areas for improvement, such as noise levels during clean-up and some dining experiences being mediocre. Despite these minor setbacks, the restaurant remains a highly recommended spot for both dinner and breakfast, contributing to an overall delightful stay at Goldener Schlüssel.
Rooms
However, the size of the rooms is a recurring concern. Many guests find the rooms to be small with quite a few describing them as tiny or cramped. Bathrooms also receive similar comments, often being labeled as very small or even too small for comfort. Despite the size, the rooms are described as cozy and functional, efficiently utilizing the space available.
Soundproofing seems to be an issue in some of the rooms with noise from neighboring rooms or the street being a disturbance for certain guests. There's a noted absence of air conditioning and some guests experienced rooms that were too hot or poorly ventilated. Additionally, while modern, some bathrooms are considered impractical or resembling airplane toilets.
Despite these drawbacks, the cleanliness and comfort of the rooms generally leave a positive impression. Friendly staff and a good location further enhance the overall experience, making 'Goldener Schlüssel' a suitable choice for travelers who prioritize a central, clean and functional accommodation with a touch of charm.
Beds
However, there are some mixed reviews about the beds' firmness. While some guests found the firmness to be satisfactory, others mentioned that the beds were either too hard or somewhat uncomfortable. The issue of two single beds being pushed together instead of a proper double bed was a point of contention for some guests. Others mentioned that the height of the beds varied and that some mattresses were thin and uneven.
Pillows also received mixed reviews with some guests finding them too soft or too hard. Although the availability of a pillow menu was appreciated, it seems that the comfort of the pillows did not meet everyone's expectations.
Despite the variations in individual preference, the general impression is that the beds at 'Goldener Schlüssel' are adequate for a comfortable stay, though there may be room for improvement in terms of mattress quality and pillow comfort.
Cleanliness
However, there are occasional reports of inconsistencies. Some guests have noted issues such as a used mug in the room, dirty walls needing paint and instances where rooms were not cleaned properly. Despite these occasional lapses, the majority of guest feedback emphasizes the hotel's dedication to maintaining cleanliness, producing a welcoming and tidy atmosphere.
Overall, visitors appreciate the hotel's diligence in cleanliness with many rooms described as fresh, neat and conducive to a pleasant stay. The consistent maintenance of high hygiene standards, alongside the friendly and accommodating staff, enhances the experience for most guests at Goldener Schlüssel.
Staff
The multilingual staff are not only polite and professional but also quick to provide assistance and knowledgeable information about the local area. Their service-minded approach ensures that guests' needs are promptly addressed, creating a seamless and enjoyable experience.
Hospitality extends beyond the front desk; the restaurant staff receive high marks for their courteous and kind demeanor, although breakfast service occasionally garners mixed feedback. Despite this, the overall impression is one of a kind, attentive and amiable team dedicated to excellent service.
Guests also appreciate the personal touches, like the hotel host offering fresh cappuccino and the manager's hands-on approach, enhancing the atmosphere of genuine care at Goldener Schlüssel. The reviews make it clear: the staff's exceptional warmth and professionalism are key elements in creating a memorable stay.
Wi-Fi
Parking
Visitors mention that parking instructions provided by the hotel are somewhat insufficient, which can lead to minor challenges. There are a few nearby paid parking spaces, but these are often limited in number and size. For those needing to unload luggage, there is a short-term parking space in front of the hotel, though it can only be used for 30 minutes.
Overall, while finding parking is relatively straightforward and guests benefit from special rates, the cost can add up and some spots can feel a bit distant. For those willing to pay the premium, the proximity and ease of accessing parking facilities contribute positively to their stay.
Family
The family-friendly nature of the hotel stands out with specific mentions of amenities like child-size closets and small stuffed animals in baby beds, adding a personal touch that delights younger guests. The property is also described as being child-friendly in terms of its service and facilities, including car parks that cater to the needs of families.
While the reception of family rooms facing the street has drawn some criticism, the overall consensus is positive. Guests find the hotel both comfortable and clean with basic but adequate facilities that cater well to family needs. The combination of a family-run vibe with professional service adds to its appeal, making it a good option for families looking to enjoy a pleasant and convenient stay.
Nightlife
While this dynamic environment adds to the charm and excitement of staying in such a central spot, it does come with a fair share of noise. Guests have mentioned that the street noise, including loud conversations and music, can continue until the early morning hours, especially on weekends. This lively neighborhood setting results in some reports of insufficient sound insulation in the rooms, leading to disturbances for those sensitive to noise. When windows are closed, the noise levels do drop significantly, offering a quieter indoor environment.
Overall, Goldener Schlüssel offers the perfect location for those wanting to be in the heart of the nightlife action with the tradeoff being the lively and at times noisy, surroundings.
3 Star
Accessible
The hotel is surrounded by shops and restaurants, enabling easy access to local amenities. The establishment features accessible rooms with facilities that are very accommodating, including a lift for easy access and accessible parking spaces. The property is clean and fully accessible with staff available to assist wheelchair users.
Despite the convenient and accessible features, there are some accessibility issues noted, such as reliance on stairs for certain areas and no bathtub in the rooms. Additionally, the rooms are non-air conditioned, which may not be suitable for all guests. Nonetheless, Goldener Schlüssel strives to provide a comfortable and accessible stay, offering a public transportation card to facilitate easy travel around the city.
No, Goldener Schlüssel doesn't have any pool.
No, a spa isn't available at Goldener Schlüssel.
Yes, Goldener Schlüssel welcomes dogs.
Yes, parking facilities are available at Goldener Schlüssel.
No, Goldener Schlüssel doesn't have a gym.
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