This hotel welcomes both dogs and cats. Springhill Suites by Marriott Winston-Salem Hanes Mall welcomes two pets up to 30 lbs in designated rooms for an additional fee.
Two pets up to 75 pounds are welcome for an additional fee of $25 per pet per night (not to exceed $75 per pet per stay). Both dogs and cats are allowed. A grassy area with a waste station is on the property.
Summary of reviews related to the 'Dog Friendly' category
La Quinta by Wyndham Winston-Salem is recognized for its welcoming atmosphere for pet owners, frequently praised for being both pet and dog-friendly. Dogs and even cats are allowed with a reasonable pet fee that is appreciated by many guests. The hotel’s pet policy is designed to accommodate the needs of pet owners, making it a popular choice among those traveling with their furry friends.
However, there have been issues related to cleanliness and noise, such as unpleasant smells in hallways and disturbances from barking dogs neighboring rooms. Additionally, concerns were raised about cleanliness outside the hotel, particularly dog feces on the sidewalks. Despite these drawbacks, the overall sentiment remains positive for La Quinta by Wyndham Winston-Salem's effort to create a pet-friendly environment.
This hotel welcomes two pets up to 50 lbs for an additional fee of $75 for stays of 1 to 4 nights and $125 for longer stays. Guests with pets are assigned to rooms on the ground floor. Treats and waste bags are provided, and there is a grassy area for pet relief.
Red Roof Inn Winston-Salem is recognized for its prime location, offering convenient access to shopping centers, dining options, Hanes Mall, and the local hospital, making it an economical choice for travelers. Guests frequently commend the hotel's exceptional staff, particularly front desk personnel who are noted for their friendly demeanor and dedication to customer service. This attentive service significantly enhances the guest experience, creating a welcoming atmosphere.
The hotel also offers comfortable beds, which many guests found cozy and supportive, contributing to a restful night's sleep. While instances of bedding issues were noted, with occasional stains or firmness problems, the overall sentiment regarding the beds remains largely positive, complemented by fresh linens and ample towels.
Despite mixed reviews about breakfast offerings, the hotel's new management suggests potential improvements on the horizon. Guests occasionally mentioned minimal breakfast provisions, but the prospect of enhancements offers hope for better future experiences.
In terms of cleanliness, the lobby is praised, reflecting visible efforts by the staff and new management to maintain clean spaces. While ongoing construction presents challenges, guests appreciate the absence of pests and the friendly staff's dedication. However, room conditions receive varied feedback, with some noting outdated furnishings and inconsistent cleanliness. Although there is room for improvement in housekeeping standards, updates may eventually enhance the accommodation quality.
Overall, Red Roof Inn Winston-Salem provides a well-situated and cost-effective option for those visiting the area, with its strong points lying in staff service, bed comfort, and location.
Quality Inn & Suites Hanes Mall enjoys a prime location, making it an ideal choice for travelers seeking convenience. Guests appreciate its close proximity to several restaurants, attractions and shopping centers, including a large nearby mall, easy access to the highway and a local shopping center. Visitors find the area around the hotel pleasant with easy access to their destinations, contributing to its reputation as an excellent choice for visitors.
The breakfast experience receives varied feedback. While some guests enjoyed the tasty options, particularly the waffle station and hot items, others felt that the selection was lacking. However, the breakfast was generally considered adequate by those who valued a basic, free meal included in their stay.
Room reviews show a mixed bag of experiences. Many guests praised the cleanliness, comfort and size of the rooms with particular mention of comfortable beds and large bathrooms. However, others noted issues such as the need for renovations, bedbugs, unpleasant odors and maintenance problems. Reception staff were commended for their attentiveness and resolving issues when they arose.
Cleanliness reviews are similarly varied. Some guests noted clean sheets and overall room cleanliness paired with friendly and accommodating staff. However, numerous complaints highlighted significant cleanliness issues, including dirty bathrooms, floors, stained carpets and mildew.
The staff frequently receive high praise for exceptional friendliness and helpfulness. Both the night shift and daytime staff are often described as attentive, professional and accommodating, leaving a lasting positive impression on guests.
The pool was appreciated by many guests as a nice feature for relaxation, though there were instances of it being out of service or needing improvements.
Parking experiences were mostly positive with guests finding the well-lit, free parking area convenient. However, there were reports of limited parking at the back and caution was advised at night due to reports of sketchy characters.
Beds and pillows received mixed reviews. Many guests found them comfortable, highlighting the softness of the pillows. However, there were issues reported with soiled bedding and some discomfort with mattresses' firmness and size.
In summary, Quality Inn & Suites Hanes Mall offers a convenient location and friendly staff, contributing to a positive stay for many guests. However, improvements in room cleanliness and maintenance could enhance the overall guest experience.
Categories
Dog Friendly
Pool
Outdoor Pool
Business
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