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Potsdamer Inn
Berlin, Potsdamerstr.14552.49623,13.36166(Show on Map)
6.8
Rated
+5 Photos
+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Potsdamer Inn, located in the heart of Berlin, boasts an excellent central location with easy access to multiple public transportation options. Guests praise its proximity to key attractions such as Potsdamer Platz and Brandenburg Gate, as well as the convenience of nearby subway stations like Bülowstr. and Nollendorfplatz. The surrounding area offers a variety of cafes, restaurants, bars and shops, enhancing the overall experience for guests who appreciate the ease of exploring Berlin’s cultural and shopping hubs.
Despite its attractive position, the hotel has mixed reviews regarding its amenities and facilities. The lack of breakfast has been a common disappointment among guests, though complimentary coffee is available in the morning. Many found solace in the plethora of nearby dining options, making it manageable to find alternatives for their morning meals.
The rooms at Potsdamer Inn are generally noted for their spaciousness and comfort with clean bed sheets and towels. However, numerous guests have reported issues such as outdated furnishings, poor cleanliness and inadequate maintenance. Common complaints include mold, broken fixtures and insufficient air conditioning, which detract from the overall comfort and appeal of the accommodations.
Cleanliness appears to be a major area of concern with frequent reports of dirty floors, dusty furniture and unclean bathrooms. Some guests encountered unpleasant odors and insects, indicating that the hotel’s hygiene standards need significant improvement. Despite these shortcomings, the staff receives high praise for their friendliness and helpfulness, often going above and beyond to assist guests with local tips and minor issues.
The Wi-Fi service at Potsdamer Inn has mixed reviews. While some guests experienced good connectivity and stable signals, others faced significant problems with unstable connections and occasional outages, resulting in a generally inconsistent experience.
For families, the hotel offers a convenient location close to attractions like Legoland and features a playground. However, concerns about safety, noise and service inconsistencies may make it less ideal for family stays.
In summary, Potsdamer Inn offers a prime central location in Berlin with convenient access to public transportation and local attractions. However, the hotel faces substantial challenges in terms of cleanliness, maintenance and overall guest satisfaction, suggesting that improvements are needed to enhance the guest experience.
Family
Room Types
Double RoomThe room features an en suite bathroom with a hairdryer and complimentary toiletries.
Twin RoomThe room features an en suite bathroom with a hairdryer and complimentary toiletries.
Triple RoomThe room features satellite TV and has an en suite bathroom with a hairdryer and complimentary toiletries.
Quadruple RoomThe room features satellite TV and has an en suite bathroom with a hairdryer and complimentary toiletries.
Guest Reviews
6.8
Rated
Review Summaries
Location
Located in the heart of Berlin, Potsdamer Inn enjoys a highly favorable position thanks to its excellent proximity to multiple public transportation options. Guests praise its central location, which offers easy access to the city's key attractions, including Potsdamer Platz, Brandenburg Gate and other landmarks within walking distance or a short drive. The hotel is conveniently close to various subway stations with Bülowstr. and Nollendorfplatz being just minutes away, making travel around the city straightforward and efficient.
The area surrounding the hotel boasts an abundance of cafes, restaurants, bars and shops, providing plenty of dining and shopping options. The nearby public transport links ensure that getting to and from the city center and tourist destinations is hassle-free with good connections via both bus and train services. The vicinity to places like the Mall of Berlin and art galleries enhances the appeal for those looking to explore Berlin's cultural and shopping hubs.
Moreover, the hotel’s location is appreciated for being relatively safe and quiet despite its centrality, making it a suitable choice for both short stays and longer visits. Whether you're in Berlin for a concert, marathon or just sightseeing, Potsdamer Inn's location offers a convenient base for all sorts of activities while also promising a good value for the price.
Breakfast
Travelers to the Potsdamer Inn may find themselves a bit disappointed regarding breakfast options. Despite online advertisements suggesting a communal breakfast area and the inclusion of breakfast in some bookings, guests consistently report that breakfast is not available at all. The hotel does not have a kitchen or a designated breakfast room, contradicting the images and descriptions.
However, the property does serve complimentary coffee in the morning, which is a small consolation for those longing for breakfast at the hotel. On the bright side, the location of the hotel is highly praised; it is surrounded by numerous bars, restaurants and breakfast cafes within walking distance, making it easy to find alternative dining options nearby. Edeka, a grocery store a few streets away, is also highlighted as a handy alternative for grabbing breakfast essentials.
The lack of breakfast might be a minor inconvenience, but given the convenient location and competitive pricing, guests might still find Potsdamer Inn a viable option if they plan to explore local eateries for their morning meals.
Rooms
The 'Potsdamer Inn' offers rooms that are generally noted for their spaciousness, making them quite comfortable for two people. Many guests appreciated the sizable accommodations and the comfort of the beds with several reviews highlighting clean white towels and bed sheets. Additionally, the location of the inn is noted for being convenient and central, making it easy to find and a good starting point for exploring the area.
However, the reviews indicate numerous issues that mar the experience. Despite some rooms being superficially clean, many guests found the facilities overall to be in poor condition. The rooms are often described as outdated with old and damaged furniture, peeling paint and insufficient decor. Cleanliness is a recurrent problem with several reports of mold, dust and unclean bathrooms. Broken fixtures, such as shower doors, toilets and non-functional TVs, add to the frustration.
Guests also complained about the lack of basic amenities: no hairdryers, limited electrical outlets and missing hangers in closets. The windows often do not open properly, making rooms stuffy and unbearably hot, especially without air conditioning. Furthermore, some rooms had a strong smell of cigarette smoke and noise from both the street and inside the hotel was a common disturbance.
In terms of maintenance, the inn appears to be neglected with several mentions of broken locks, exposed electrical wires and damaged walls. The overall impression from many reviews is that the property requires significant renovation to meet guests' needs and expectations.
Despite these issues, for single-night stays, the rooms could be adequate due to their size and the fact that they can be quite comfortable. However, for longer visits, the lack of consistent cleanliness and the rundown condition of the furnishings could detract significantly from the experience.
Beds
The guest reviews of the Potsdamer Inn paint a mixed picture of the hotel's beds. On the positive side, many reviewers found the beds to be comfortable, clean and cozy, often describing them as very comfortable or super comfortable. Cleanliness in terms of bedding was also highlighted by some guests with mentions of freshly made beds and clean sheets and towels.
However, an array of significant issues emerged from the reviews. Several guests reported problems with bed cleanliness, noting dirty mattresses, stained bedding and even signs of bedbug infestations. Outdated furniture and visible wear and tear, such as sagging and broken mattresses, were frequently mentioned. Some beds were described as being too soft, too hard or even unsafe with some guests experiencing uncomfortable nights due to issues like noisy, springy and mushy mattresses or beds that were too small.
In summary, while a portion of guests enjoyed a comfortable sleep at the Potsdamer Inn, consistent problems with bed quality and cleanliness suggest that the hotel could benefit from significant improvements in their bedding and overall maintenance.
Cleanliness
The 'Potsdamer Inn' has garnered a range of reviews concerning its cleanliness. While some guests reported that their rooms were very clean and enjoyed the provision of clean towels and bedding, a significant number of guests expressed dissatisfaction with the overall hygiene standards. Common issues included dirty floors, dusty furniture and mold in the bathrooms. The cleanliness of the toilets and showers, in particular, was often found wanting with reports of mold, hair and stains being frequent. Many guests also noted an unpleasant odor, including the smell of cigarettes or mustiness in some rooms. The hotel’s common areas, windows and furnishings were often found to be unclean with some guests even encountering insects and uncleaned remnants from previous visitors. While there were mentions of friendly staff and clean bed sheets, the overarching sentiment suggested that the cleanliness and maintenance of the rooms and public areas require considerable improvement.
Staff
The guest reviews for Potsdamer Inn highlight overwhelmingly positive feedback about the hotel's staff. Descriptions frequently emphasize the friendliness and helpfulness of the employees. The reception team, in particular, gets high marks for their warm welcome, politeness and willingness to assist guests even outside the standard check-in times. Many guests appreciated the knowledgeable tips about the local area provided by the reception staff and cited specific instances where staff members went above and beyond, such as helping to buy daily tickets or solving minor issues with great professionalism.
Despite these positives, some reviews did point out serious drawbacks regarding staff availability and reliability. There were complaints about the reception not being manned during certain hours, including weekends, which left some guests unable to check in or out smoothly. Incidents of rude and unsupportive behavior were also mentioned, affecting the overall perception of customer service. Nonetheless, where present, the staff's friendly demeanor and dedication were consistently appreciated by the majority of guests.
Wi-Fi
The reviews of the Wi-Fi at the Potsdamer Inn reveal a mix of experiences from guests. While some reviews highlighted good-quality and very good Wi-Fi with strong, stable signals and good speeds, others pointed out significant issues. Free Wi-Fi was available and, when it worked, both Wi-Fi and TV services received praise for their functionality. However, many guests encountered problems such as no Wi-Fi, unstable connections and coverage issues with some reporting the internet only worked partially or did not work at all. Occasional outages and reception difficulties were noted and some guests mentioned not having internet access at specific times, like during the night or after 8 pm. Overall, the Wi-Fi service at Potsdamer Inn appears to be inconsistent with experiences ranging from excellent to unreliable.
Family
Potsdamer Inn offers a convenient location for families traveling with young children, being not far from popular attractions like Legoland and featuring a playground equipped with swings, slides and a trampoline. However, the hotel has mixed reviews regarding its suitability for families. Some guests praised the family-friendly atmosphere and the peaceful neighborhood, making it conducive for a good night's sleep. On the downside, several reviews highlighted that the hotel is not genuinely family-friendly with concerns about safety and noise at night. Additionally, there are issues with room differences and dissatisfaction with the overall service, such as lack of towel changes. The extra cost for parking and the need to park on the street can also be an inconvenience. Overall, while the location and activities for kids are favorable, the inconsistent service and safety concerns may not make it the best choice for families.
FAQ
No, Potsdamer Inn doesn't have any pool.
No, a spa isn't available at Potsdamer Inn.
No, Potsdamer Inn doesn't allow dogs.
No, parking facilities aren't available at Potsdamer Inn.
