Hotel ZOE by AMANO
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Summary of reviewsHotel ZOE by AMANO, situated in the heart of Berlin, is highly praised for its exceptional location. Guests benefit from easy access to major attractions such as Museum Island, Alexanderplatz and Berlin Cathedral with convenient proximity to public transportation. The surrounding neighborhood is rich with bars, restaurants and shops, particularly the lively Hackescher Markt area, making it ideal for cultural and culinary exploration.
The hotel's breakfast offerings receive laudatory reviews for their variety, quality and presentation. The extensive buffet includes options catering to various dietary preferences, from vegan to gluten-free and features a cozy dining atmosphere and attentive service. Though some find breakfast a bit pricey, many appreciate the selection and overall dining experience.
While the hotel lacks a full-service restaurant, its rooftop bar, when open, provides a delightful space with great cocktails and views. The absence of consistent in-house dining is offset by the proximity to numerous high-quality restaurants and vibrant local eateries.
The rooms, although on the smaller side, are modern, stylish and clean with effective soundproofing. Guests commend the comfortable beds and well-maintained bathrooms, though some find the lighting inadequate and the space a bit cramped for longer stays. Cleanliness throughout the hotel is consistently noted with a well-kept environment and efficient daily room maintenance.
Guests frequently applaud the staff for their friendliness and helpfulness, highlighting the positive service experience from various team members. The professionalism of the reception and housekeeping teams is appreciated, contributing to a welcoming and accommodating atmosphere.
WiFi quality varies with many guests experiencing reliable connectivity suitable for video calls, while others report issues with slow speeds and disconnections. Clearer instructions for access could improve the experience.
Parking at the hotel presents some challenges due to limited spaces and high costs, but advance reservation can secure a spot, providing convenience in a central location.
For families, the hotel offers a mixed experience; spacious and clean rooms are a plus, along with quiet nights despite the central location. However, storage limitations and room size might pose challenges for larger families.
In terms of nightlife, the hotel's strategic positioning appeals to guests looking to explore Berlin's lively scene. The proximity to various bars and restaurants, along with the rooftop terrace's ambiance, make it an attractive choice for those interested in the local nightlife, although limited terrace availability is a minor drawback.
Overall, Hotel ZOE by AMANO stands out for its prime location, high-quality breakfast, modern design, cleanliness and attentive staff, making it a recommended choice for travelers seeking a comfortable and convenient stay in Berlin.
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The hotel's breakfast offerings receive laudatory reviews for their variety, quality and presentation. The extensive buffet includes options catering to various dietary preferences, from vegan to gluten-free and features a cozy dining atmosphere and attentive service. Though some find breakfast a bit pricey, many appreciate the selection and overall dining experience.
While the hotel lacks a full-service restaurant, its rooftop bar, when open, provides a delightful space with great cocktails and views. The absence of consistent in-house dining is offset by the proximity to numerous high-quality restaurants and vibrant local eateries.
The rooms, although on the smaller side, are modern, stylish and clean with effective soundproofing. Guests commend the comfortable beds and well-maintained bathrooms, though some find the lighting inadequate and the space a bit cramped for longer stays. Cleanliness throughout the hotel is consistently noted with a well-kept environment and efficient daily room maintenance.
Guests frequently applaud the staff for their friendliness and helpfulness, highlighting the positive service experience from various team members. The professionalism of the reception and housekeeping teams is appreciated, contributing to a welcoming and accommodating atmosphere.
WiFi quality varies with many guests experiencing reliable connectivity suitable for video calls, while others report issues with slow speeds and disconnections. Clearer instructions for access could improve the experience.
Parking at the hotel presents some challenges due to limited spaces and high costs, but advance reservation can secure a spot, providing convenience in a central location.
For families, the hotel offers a mixed experience; spacious and clean rooms are a plus, along with quiet nights despite the central location. However, storage limitations and room size might pose challenges for larger families.
In terms of nightlife, the hotel's strategic positioning appeals to guests looking to explore Berlin's lively scene. The proximity to various bars and restaurants, along with the rooftop terrace's ambiance, make it an attractive choice for those interested in the local nightlife, although limited terrace availability is a minor drawback.
Overall, Hotel ZOE by AMANO stands out for its prime location, high-quality breakfast, modern design, cleanliness and attentive staff, making it a recommended choice for travelers seeking a comfortable and convenient stay in Berlin.
Hotel Taking Steps Towards Sustainability
Hotel ZOE by AMANO is Green Key certified, reflecting the AMANO Group's commitment to sustainable operations. Its practices include encouraging guests to use sustainable transportation, implementing water-saving features in rooms, and offering the option to forgo daily room cleaning to conserve resources.
Hotel near Nightlife Spots
Located on Große Präsidentenstraße, Hotel ZOE is near Hackescher Markt and Oranienburger Straße, offering easy access to numerous bars, clubs, and restaurants known for their vibrant nightlife.
3-Star Hotel
This hotel is located near Alexanderplatz and offers comfortable accommodations. It is close to shopping and dining options, making it a convenient and reliable choice for visitors.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
About Hotel ZOE by AMANO
License: HRB86946B
Guest Reviews
Location
Surrounded by a vibrant array of bars, restaurants and shops, the hotel is ideally suited for those looking to explore Berlin's cultural and culinary offerings on foot. The lively Hackescher Markt area is just around the corner, providing a plethora of entertainment options. Despite its central location, the hotel offers a quiet retreat with many rooms overlooking a serene courtyard.
The hotel's design and amenities receive high praise, contributing to a comfortable and stylish stay. Its rooftop terrace and bar offer panoramic views of the city, further enhancing the guest experience. Overall, Hotel ZOE by AMANO is celebrated for its prime location, excellent facilities and convenient access to all that Berlin has to offer.
Breakfast
Visitors appreciate the extensive breakfast buffet, often noting that it leaves nothing to be desired with its range of options catering to various dietary preferences, including vegan and gluten-free choices. The breakfast features hearty selections like scrambled eggs, bacon, muesli, yogurt, fresh rolls and croissants, along with a good variety of beverages such as coffee, cappuccino and juices.
The breakfast environment is also a highlight with many guests enjoying the cozy and well-decorated breakfast room, as well as the option to dine outdoors on the terrace. The service during breakfast is frequently commended with staff described as friendly, efficient and attentive, ensuring a pleasant dining experience.
Despite the overwhelmingly positive feedback, a few reviews do mention that the breakfast can be a bit expensive with some guests feeling that the cost doesn't always match the value. Nevertheless, many still find it worth the price, particularly appreciating the extensive selection and the high standards maintained throughout the service.
Overall, breakfast at Hotel ZOE by AMANO is celebrated for its excellent quality, variety and exceptional service, making it a standout feature of the guest experience.
Dinner
While the hotel itself does not have an operational restaurant or bar during much of the time, the rooftop bar, when open, provides a wonderful atmosphere and high-quality cocktails. The bar's limited availability has left some guests disappointed, as it was often closed during their stay.
Despite the lack of dining options on-site, Hotel ZOE's prime location compensates for it. Guests appreciate the proximity to many restaurants, from a delightful Vietnamese eatery to what some consider the best kebab at Mustafa Demir Gemüse Kebab near Hackescher Markt. Numerous typical Berlin restaurants, bars and shops are easily accessible and offer diverse dining experiences.
Overall, while the absence of in-house dining options can be a downside, the strategic location near excellent restaurants and vibrant bars makes Hotel ZOE by AMANO a favorable choice for visitors.
Rooms
The soundproofing in the hotel appears to be effective, ensuring a peaceful stay despite the hotel's central location near busy streets and tram lines. The rooms are frequently noted for their cleanliness and the hotel staff is generally seen as attentive and responsive, although there are occasional mentions of missed requests and minor maintenance issues.
Guests also appreciate the hotel's excellent location, which is convenient for exploring Berlin. However, some find the rooms too warm and lacking in certain amenities like refrigerators and tea/coffee-making facilities. The general sentiment suggests that while Hotel ZOE's rooms are aesthetically pleasing and well-kept, they may not be the best choice for travelers seeking spacious, bright accommodations.
Beds
However, some guests noted issues with certain beds being too soft, too hard or uncomfortable. Sofa beds and pull-out mattresses, in particular, were often stated as being less comfortable, sometimes described as thin or saggy. Additionally, pillows were a common point of dissatisfaction with several reviews mentioning them as flat, too soft or insufficient in number. A few guests also found the queen-sized beds to be rather small for couples. These mixed accounts suggest that while many find the bedding comfortable and satisfactory, others feel improvements could be made in terms of mattress firmness and pillow quality. Overall, the beds at Hotel ZOE by AMANO seem to leave most guests content, though some encountered challenges that could benefit from further attention.
Cleanliness
Guests appreciate the spacious, peaceful and comfortable rooms, which are usually cleaned with meticulous attention to detail, providing a fresh and tidy atmosphere. Bedding and towels are replaced regularly, maintaining excellent hygiene standards. The hotel itself also demonstrates fast and efficient cleaning services.
Despite some instances of dusty corners and sticky stains, the overall feedback validates the hotel's strong commitment to cleanliness. The neat and organized layouts, along with efficient cleaning staff, contribute to guests feeling comfortable and well-cared-for during their stays. In summary, Hotel ZOE by AMANO is lauded for its exceptional cleanliness and maintenance, offering a welcoming and hygienic retreat for travelers.
Staff
Guests have also appreciated certain standout employees, mentioning names like Ivan, Monika, Matthias and Jonas who were noted for going above and beyond to ensure a comfortable and enjoyable stay. The housekeeping and breakfast staff also garnered commendations for their friendliness and efficiency, contributing to a clean and well-managed environment.
While the majority of reviews reflect a general satisfaction with the staff’s professionalism and courteousness, there are occasional mentions of inconsistencies in behavior and a few instances of unfriendliness or lack of helpfulness. Despite these outliers, the overall impression is one of an accommodating and caring team dedicated to enhancing the guest experience. This commitment to quality service, coupled with the hotel’s excellent location, makes Hotel ZOE by AMANO a recommended choice for travelers seeking attentive and friendly hospitality.
Wi-Fi
However, there are notable concerns regarding the WiFi quality. Some guests experienced weak signals, very slow speeds and constant disconnections. A few mentioned that the WLAN was overloaded or didn't work properly and there were also complaints about the WiFi not functioning in certain rooms, such as room 302. Directions for accessing the WiFi were also cited as unclear with some reviews noting that the access data was printed in a very small font, adding to the frustrations. Overall, while some guests enjoyed a seamless internet experience, others faced challenges that detracted from their stay.
Parking
Some guests found the car elevator to the underground parking both a convenience and a challenge, particularly if it is out of service. The access to the parking garage can also be somewhat difficult due to nearby tram traffic and complicated entry and exit points.
Additionally, there is a high cost associated with using the hotel’s parking facilities, which some reviews describe as overpriced. For those unable to secure a spot in the hotel’s limited underground parking, public parking options are available but are also on the expensive side and might involve a bit of a walk.
Despite these challenges, securing a parking spot in advance and having the convenience of underground parking can make a stay more convenient. Just ensure you're prepared for potential navigation issues and additional costs.
Family
Accommodations at the hotel are notably spacious and clean, especially suitable for small families of up to three people. The rooms are comfortably sized with many guests mentioning that they felt adequate for three people and an extra bed is often provided at no additional cost when requested. The inclusion of amenities like a free camping cot for toddlers is a thoughtful touch for those traveling with very young children.
That being said, the hotel does have some shortcomings for families. Some guests found the storage facilities inadequate, which could pose a challenge for families with lots of luggage. Additionally, the rooms, while spacious for their category, were noted to be small when compared with larger family needs and the overall setup was not deemed particularly family-friendly by several visitors.
While there are some limitations, Hotel ZOE by AMANO still receives recommendations from guests for a family stay, especially those looking for a convenient and well-located base for their city explorations.
Nightlife
Guests have raved about the nearby array of bars, restaurants and eateries within walking distance, making it convenient to enjoy a variety of culinary delights and drinks. The proximity to Hackescher Markt further enhances its appeal with numerous hidden hipster hangouts and typical Berlin restaurants nearby.
For those looking to dive into the local scene, the excellent street food market on Saturdays and the live DJ at the hotel create a great atmosphere. The rooftop terrace, accessible in the late evening, has been highlighted for its superb views and fun ambiance, although its availability can be limited due to private events.
While the nightlife around the hotel is vibrant and diverse, some guests noted that noise from the hotel's bar and nearby areas could be a disturbance, particularly late into the night. Despite these occasional noise issues, the hotel remains a top choice for those wanting to immerse themselves in Berlin's dynamic nightlife while having a comfortable, quiet place to rest.
Accessible
Facilities at Hotel ZOE cater well to those with special accessibility needs. Wheelchair accessible rooms, equipped with lower door handles and light switches, are a thoughtful touch and the presence of elevators ensures ease of movement within the hotel. Public areas are also accessible with the hotel staff being notably helpful and attentive to special requests.
Despite these positives, there are a few areas for improvement. Some reviews highlight challenges in accessing the hotel entrance and the garage lift. Cleanliness issues and maintenance concerns, such as poorly maintained bathroom fittings and a broken hair blower, were noted by a few guests. Additionally, some guests experienced unfriendly staff interactions.
Overall, Hotel ZOE by AMANO excels in location and basic accessibility features, though it could benefit from attention to maintenance and customer service to enhance guest experience further.
Dog Friendly
Despite the favorable policies and the general atmosphere of being canine-friendly, there are occasional remarks about the lack of particularly distinctive dog-friendly amenities or information. Nevertheless, overall, guests had a positive experience, highlighted by the convenience and comfort offered to those traveling with pets. This hotel seems ideal for those seeking a pet-inclusive travel experience without too much emphasis on additional pet-focused services.
No, Hotel ZOE by AMANO doesn't have any pool.
No, a spa isn't available at Hotel ZOE by AMANO.
Yes, Hotel ZOE by AMANO welcomes dogs.
Yes, parking facilities are available at Hotel ZOE by AMANO.
No, Hotel ZOE by AMANO doesn't have a gym.
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